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The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine.  It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.

When the following error messages are displayed, press the 

l

key and take a proper action according to the

table below.

Fault

Checking

The display won’t illuminate even when the mode switch 
is turned to any other position than “    ”.

• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the 
  AC outlet?

(2) 

The display shows symbols that do not make sense.

• Has the machine been initialized properly as shown in 
  “GETTING STARTED”?
  (Note that initialization clears all the data and programmed 
  settings stored in memory.)

(1) 

The display is illuminated, but the whole machine 
refuses registrations.

• Is a clerk code assigned to the register?
• Is the mode switch set properly at the “REG” position?

(3) 

No receipt is issued.

• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print roller arm securely locked?

(4) 

No journal paper is taken up.

• Is the take-up spool installed on the bearing properly? 
• Is there a paper jam?

(5) 

Printing is unusual.

• Is the print roller arm securely locked?
  Open the print roller arm, and lock the arm by following 
  the instruction of installation.
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean?

(6) 

Continuous printing stops.

• Display shows “

→ → → → →”.

  Printing will automatically restart after several seconds.

(7) 

10

Error message

Error status

Action

ENTRY ERROR

Registration error

Make a correct key entry.

MISOPERATION

Misoperation error

Make a correct key entry.

NO RECORD

Undefined code is entered.

Enter a correct code.

MEMORY FULL

Memory is full (in the AUTO key programming).  Program the AUTO key within 25 steps.

SBTL COMPUL.

Compulsory depression of the 

s

key for 

Press the 

s

key and continue the operation.

direct finalization

TEND COMPUL.

Compulsory tendering

Make a tendering operation.

NOT ASSIGNED

No entry of a clerk code

Make a clerk code entry.

OVER LIMIT.

Overflow limitation error

Make a registration within a limit of entry.

INH. OPEN PR

The open price entry is inhibited.

Make a preset price entry.

INH. UNIT PR

The preset price entry is inhibited.

Make an open price entry.

NOT NON-TEND

The direct finalization is inhibited.

Make a tendering operation.

BUFFER FULL

1. Subtotal void is not allowed.

Finalize the transaction, and correct the wrong 

entries in the 

mode.

2. GLU item entries are reached to 50 items.

Finalize the transaction.

HEAD UP

Print roller arm is lifted up.

Make sure the print roller arm is surely rocked.

PAPER EMPTY

Receipt or journal paper roll is not

Install a receipt or journal paper.

installed or empty.

EURO CHANGE

EURO modification operation must be 

Execute EURO modification operation (Job code 

executed

800).

 A212_5 OPERATOR MAINTENANCE  03.7.5 7:53 AM  Page 79

Model:

XE-A212

Dimensions:

355 (W) x 429 (D) x 309 (H) mm

Weight:

11.3 kg

Power source:

Official (nominal) voltage and frequency

Power consumption:

Stand-by: 9W (When the official voltage is 220 to 230 V)

Stand-by: 9.6W (When the official voltage is 230 to 240 V)

Operating: 35W (When the official voltage is 220 to 230 V)

Operating: 36W (When the official voltage is 230 to 240 V)

Working temperature:

0 °C to 40 °C

Electronics:

LSI (CPU) etc.

Display:

Operator display:

Dot matrix display (16 positions and 2 lines)

Customer display:

7-segment display (7 positions)

Printer:

Type:

One-station thermal printer

Printing speed:

Approx. 12 lines/second

Printing capacity:

24 digits each for receipt/journal paper

Other functions:

• Graphic logo printing function

• Logo message function

• Receipt (ON-OFF) function

• Compression print for journal

Paper roll:

Width: 57.5 ± 0.5 mm

Max. diam.: 80 mm

Quality: High quality (0.06 to 0.08 mm thickness)

Cash drawer:

5 slots for bill and 8 for coin denominations

Accessories:

Manager key

2

Operator key

2

Drawer lock key

2

Paper roll

1

Take-up spool

1

Fixing angle bracket

1

Keyboard sheet

1 (mounted on the keyboard)

Keyboard sheet for text programming

1 (mounted on the keyboard)

Quick Start Guide

1 copy

Instruction manual

1 copy

* Specifications and appearance subject to change without notice for improvement.

 A212_5 OPERATOR MAINTENANCE  03.8.2 3:16 PM  Page 80

As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured 

markings identifying the terminals in your plug proceed as follows. 

The wire which is coloured BLUE must be connected to the terminal which is marked with the letter 

N or coloured black. 

The wire which is coloured BROWN must be connected to the terminal which is marked with the 

letter L or coloured red. 

The apparatus must be protected by a 3A fuse in the mains plug or distribution board.

CAUTION: DO NOT CONNECT THE LIVE (BROWN) WIRE OR THE NEUTRAL (BLUE) WIRE 

TO THE EARTH TERMINAL OF YOUR 3-PIN MAINS PLUG.

Environment Protection
The device is supported by a battery. To dispose the battery safely to protect the environment, 
please note the following points:
•  Take the used battery to your local waste depot, dealer or customer service centre for recycling.
•  Do not throw the used battery into fire, into water or into the household waste!

Umweltschutz
Das Gerät wird durch eine Batterie gestützt.  Um die Batterie sicher und umweltschonend zu 
entsorgen, beachten Sie bitte folgende Punkte:
•  Bringen Sie die leere Batterie zu Ihrer örtlichen Mülldeponie, zum Händler oder zum 
   Kundenservice-Zentrum zur Entsorgung.
•  Werfen Sie die leere Batterie niemals ins Feuer, ins Wasser oder in den Hausmüll.

Protection de l’environnement
L’appareil est supporté sur pile.  Afin de protéger l’environnement, nous vous recommendons de 
traiter la pile usagée la façon suivante:
•  Apporter la pile usagée à votre centre de traitement des ordures ménagères le plus proche ou, 
   à votre revendeur ou, au service après-vente, pour recyclement.
•  Ne jamais jeter la pile usagée dans une source de chaleur, dans l’eau ou dans les vide-ordures.

Miijöskydd
Denna produkt nöddrivs av batteri.
Vid batteribyte skall följande iakttagas:
•  Det förbrukade batteriet skall inlämnas till er lokala handlare eller till kommunal miljöstation för 
   återinssamling.
•  Kasta ej batteriet i vattnet eller i hushållssoporna.  Batteriet får ej heller utsätttas för öppen eld.

Bescherming van het milieu
Deze kassa gebruikt een batterij. Bescherm het milieu en gooi een gebruikte batterij op de juiste
manier weg. Let op de volgende punten:
•  Breng een lege batterij naar de lokale verzamelplaats voor klein chemisch afval, terug naar de
   winkel of gooi in een batterijbak.
•  Gooi een gebruikte batterij niet in een vuur of water en gooi niet met het gewone huisafval weg.

The wires in this mains lead are coloured in accordance with the following code:

 A212(Cover2-3)  03.7.3 11:12 AM  Page C3

Printed in China / Gedruckt in China / Imprimé en Chine / Impreso en China / Gedrukt in China

KS(TINSM2505RCZZ)

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