Panasonic PT-RZ12KE / PT-RS11K (serv.man2) Service Manual ▷ View online
INF-27
SECTION 1 SERVICE INFORMATION
<RZ12KJ/RS11KJ>
5. 3. System log data acquisition method
* The log data acquisition via LAN terminal or serial terminal.
5. 3. 1. Equipment to be used
1. Computer : Use it for the transfer of backup data.
2. Communication cable
Serial terminal connection
D-sub 9pin (male/female RS-232C straight)
LAN terminal connection
LAN cable. (When connecting directly, use a cross cable)
3. Service Software : [DataLogBackup.exe] Please download the service software from the projector service Web (PASS).
5. 3. 2. Connection preparations
1. Check the settings of the projector.
Serial terminal connection
1) The [INPUT SELECT] of sub menu [RS-232C] must be set according to the connection method.
2) Check the RS-232C settings (ID, Baudrate and Parity) and take a note.
LAN terminal connection
1) The [DIGITAL LINK MODE] of sub menu [NETWORK], is select to [AUTO] or [ETHERNET].
2) Check the network IP address of the projector and take a note.
3) Set the IP address of computer to approximate value of projector IP address.
[Note] If you have changed the each menu settings, please return settings of the original (customers) after work.
2. Connect the projector and the PC by using a communication cable.
5. 3. 3. Acquisition of log data
1. Switch the projector to "Normal-Standby" mode (STANDBY/ON indicator is lighting in red).
2. Start up service software [DataLogBackup.exe] with a computer.
3. Select "Option " → " Setting" and select the connection method, enter the setting information of the projector.
Serial terminal connection
Computer
Projector
Serial cable (RS-232C)
SERIAL IN
LAN terminal connection
Computer
Projector
LAN cable (straight)
LAN cable (straight)
LAN
INF-28
SECTION 1 SERVICE INFORMATION
<RZ12KJ/RS11KJ>
Serial terminal connection
• Select [Serial] and setup the port, baud rate and parity.
LAN terminal connection
• The factory default setting of the user name is "admin1" and the password is "panasonic".
[Note] If the Username and Password has been changed, please select serial terminal connection.
4. Select a model number and ID.
5. Select "Log (SYSTEM)" and set the log display method, then click the [Get] button.
INF-29
SECTION 1 SERVICE INFORMATION
<RZ12KJ/RS11KJ>
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* Select "Show All Log" or "Show Error Only"
6. Log is displayed.
INF-30
SECTION 1 SERVICE INFORMATION
<RZ12KJ/RS11KJ>
5. 3. 4. Error cord of system log
Bit
Error code (hex)
Self-test
indication Details
Probable cause
0
LOW
ER
ER
00000000 00000001
U11
Intake air temperature warning
External temperature is too high.
Intake ventilation holes are blocked.
1
00000000 00000002
U12
Optical module temperature warning
Mounting of heatsink is abnormal.
Ventilation holes are blocked.
2
00000000 00000004
U13
Exhaust temperature warning
Exhaust ventilation holes are blocked
Exhaust fan deterioration
3
00000000 00000008
U14
Optical module low temperature warning
External temperature is too low.
4
00000000 00000010
U21
Intake air temperature error
External temperature is too high.
Intake ventilation holes are blocked.
5
00000000 00000020
U22
Optical module temperature error
Mounting of heatsink is abnormal.
Ventilation holes are blocked.
6
00000000 00000040
U23
Exhaust temperature error
Exhaust ventilation holes are blocked.
Exhaust fan deterioration.
7
00000000 00000080
U24
Optical module low temperature error
External temperature is too low.
8
00000000 00000100
–
Not used
9
00000000 00000200
–
Not used
10
00000000 00000400
–
Not used
11
00000000 00000800
–
Not used
12
00000000 00001000
–
Not used
13
00000000 00002000
–
Not used
14
00000000 00004000
–
Not used
15
00000000 00008000
–
Not used
16
00000000 00010000
–
Not used
17
00000000 00020000
–
Not used
18
00000000 00040000
–
Not used
19
00000000 00080000
–
Not used
20
00000000 00100000
–
Not used
21
00000000 00200000
–
Not used
22
00000000 00400000
–
Not used
23
00000000 00800000
–
Not used
24
00000000 01000000
FH0
PW1 error (FM/SUB)
PW1 operation is abnormal
25
00000000 02000000
FH1
PW1 error (FPGA)
26
00000000 04000000
FH2
PW2 error (FM/SUB)
PW2 operation is abnormal
27
00000000 08000000
FH3
PW2 error (FPGA)
28
00000000 10000000
U81
Low AC voltage warning
AC input voltage is too low (Less than 90V)
29
00000000 20000000
–
Not used
30
00000000 40000000
U79
Special filter setting
EXTRA OPTION→AIR FILTER [SPECIAL2] selected
31
00000000 80000000
F15
Luminance sensor warning
Luminance sensor operation error
32
00000001 00000000
H11
Intake air temp sensor disconnected
Intake air temp sensor disconnected. Disconnecting of connector (RM13)
33
00000002 00000000
H12
Optical module temp sensor disconnected
Optical module temp sensor disconnected.
34
00000004 00000000
H13
Exhaust air temp sensor disconnected
Exhaust air temp sensor disconnected. Disconnecting of connector (M11).
35
00000008 00000000
H18
Filter clog sensor disconnected
Filter clog sensor disconnected. Disconnecting of connector (M21).
36
00000010 00000000
U04
Filter clogged warning
Air filter clogged.
37
00000020 00000000
H01
Battery replacement for internal clock
Battery level is low.
38
00000040 00000000
FL1
LD1 failed to light
LD1 lighting failure
39
00000080 00000000
FL2
LD2 failed to light
LD2 lighting failure
40
00000100 00000000
U76
No air filter installed
No air filter installed
41
00000200 00000000
–
Not used
42
00000400 00000000
FE1/(F50) FAN 1 (RADIATOR1) error/(warning)
Fan or fan drive circuit is failure
Fan replacement time
43
00000800 00000000
FE2/(F51) FAN 2 (RADIATOR2) error/(warning)
44
00001000 00000000
FE3/(F52) FAN 3 (RADIATOR3) error/(warning)
45
00002000 00000000
FE4/(F53) FAN 4 (RADIATOR4) error/(warning)
46
00004000 00000000
FE5/(F54) FAN 5 (RADIATOR5) error/(warning)
47
00008000 00000000
FE6/(F55) FAN 6 (RADIATOR6) error/(warning)
48
00010000 00000000
FE7/(F56) FAN 7 (EXHAUST1) error/(warning)
49
00020000 00000000
FE8/(F57) FAN 8 (EXHAUST2) error/(warning)
50
00040000 00000000
FE9/(F58) FAN 9 (INTAKE1) error/(warning)
51
00080000 00000000
FF0/(F59) FAN 10 (INTAKE2) error/(warning)
52
00100000 00000000
FF1/(F70) FAN 11 (COLOR PRISM1) error/(warning)
53
00200000 00000000
FF2/(F71) FAN 12 (COLOR PRISM2) error/(warning)
54
00400000 00000000
FF3/(F72) FAN 13 (BLUE DMD) error/(warning)
55
00800000 00000000
FE4/(F73) FAN 14 (DMD EXHAUST1) error/(warning)
56
01000000 00000000
FF5/(F74) FAN 15 (DMD EXHAUST2) error/(warning)
57
02000000 00000000
FF6/(F75) FAN 16 (INTAKE CIRCUIT) error/(warning)
58
04000000 00000000
FF7/(F76) FAN 17 (LD DRIVER) error/(warning)
59
08000000 00000000
–
Not used
60
10000000 00000000
–
Not used
61
20000000 00000000
FJ0/(F00) PUMP 1 (LIQUID COOLING 1) error/(warning)
Pump or pump drive circuit is failure
Liquid cooling unit replacement time
62
40000000 00000000
FJ1/(F01) PUMP 2 (LIQUID COOLING 2) error/(warning)
63
80000000 00000000
–
Not used
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