Panasonic PT-RCQ10 / PT-RCQ80 (serv.man3) Service Manual ▷ View online
INF-37
SECTION 1 SERVICE INFORMATION
< RCQ10 / RCQ80 >
5. 4. Log data acquisition procedure using USB memory
f
Log information can be saved to the USB memory attached to the USB terminal.
5. 4. 1. Equipment to be used
1. USB memory : Use it for the log data save. (FAT16 or FAT32 formatted, USB 2.0 compatible)
2. Computer : Use it for the log data display.
3. Service tools : LogTool.exe [Ver. 2.1.0.5~] Download from the projector service website.
5. 4. 2. Save of log data
1. Insert the USB memory all the way in to the projector USB terminal.
• The USB memory can be attached even when the projector is turned on.
2. Turn on the projector and enter the service mode, and display the [EXTRA OPTION] menu.
3. Select [SAVE LOG] and press the <ENTER> button, the confirmation window will appear.
4. Select [OK] and press the <ENTER> button, save the log information to the USB memory.
• Destination to save
Create a “[model name] _ [serial number] _LOG” folder directly under root.
• File name
File name “LOG_ [year/month/day] _ [time].bin” is generated from the saved date and time information.
5. When saving is complete, remove the USB memory after confirming that the indicator on the USB memory is not blinking.
INF-38
SECTION 1 SERVICE INFORMATION
< RCQ10 / RCQ80 >
5. 4. 3. Display of log data
1. Connect the USB memory that saved log data to the computer.
2. Start up service software [LogTool.exe] with a computer.
3. Check mark the [Offline] and click the [Next] button.
4. Click the [Load from file] button.
5. Select the log file saved in the USB memory and click the [Open] button.
①
②
INF-39
SECTION 1 SERVICE INFORMATION
< RCQ10 / RCQ80 >
5. 5. Self-diagnosis information acquisition by control commands
5. 5. 1. Self-diagnosis query command
fUse the command "QVX:ERRS1" to get the information of Self-diagnosis.
The response string provides the 512bit, and the first bit 0 starts from right and it ends by 511th bit at left.
The response value of each bit, "N" indicates normal and "E" indicates error status.
Refer to the "System log error code table" for the details of each bit.
5. 5. 2. Error code query command
fUse the command "QVX:ERRS2" to get the error code directly.
The response value indicates an error code (Undefined length, maximum 10 codes).
Display in order of F group, H group, U group, and In the case of the same groups, they are displayed in ascending
numerical order.
6. The saved log information is decoded and displayed in the service tool.
Command
Response string
ERRS2
F308 : U201 : • • • •
Command
Response string
ERRS1
N N N N N N N N N N N N N N N N N E N N N N N N N N N • • • • • • • • • N
• The projector cannot be control during ECO standby.
INF-40
SECTION 1 SERVICE INFORMATION
< RCQ10 / RCQ80 >
5. 6. System log error code table
Bit
Error code (hex)
Self-test
indication Details
Probable cause
0
bit 0 - 63
00000000 00000001
U200
Intake air temperature warning
External temperature is too high. Intake vent is blocked.
1
00000000 00000002
U201
Exhaust temperature warning
Exhaust vvent is blocked. Exhaust fan deterioration.
2
00000000 00000004
U202
Optical module temperature warning
Mounting of heat pipe is abnormal. Intake or exhaust vent are
blocked. DMD fan deterioration.
3
00000000 00000008
-
Not used
4
00000000 00000010
-
Not used
5
00000000 00000020
-
Not used
6
00000000 00000040
-
Not used
7
00000000 00000080
-
Not used
8
00000000 00000100
U203
LD1 temperature warning
External temperature is too high. Intake or exhaust vent are
blocked. Liquid cooling punp is incorrect mounting.
9
00000000 00000200
U204
LD2 temperature warning
10
00000000 00000400
-
Not used
11
00000000 00000800
-
Not used
12
00000000 00001000
-
Not used
13
00000000 00002000
-
Not used
14
00000000 00004000
-
Not used
15
00000000 00008000
-
Not used
16
00000000 00010000
-
Not used
17
00000000 00020000
-
Not used
18
00000000 00040000
-
Not used
19
00000000 00080000
-
Not used
20
00000000 00100000
-
Not used
21
00000000 00200000
-
Not used
22
00000000 00400000
-
Not used
23
00000000 00800000
U250
FPGA1 temperature warning
Intake or exhaust vent are blocked.
24
00000000 01000000
-
Not used
25
00000000 02000000
U251
FPGA2 temperature warning
Intake or exhaust vent are blocked.
Mounting of heatsink is abnormal.
26
00000000 04000000
U252
FPGA3 temperature warning
27
00000000 08000000
-
Not used
28
00000000 10000000
U253
Power circuit temperature warning
Intake or exhaust vent are blocked.
29
00000000 20000000
-
Not used
30
00000000 40000000
-
Not used
31
00000000 80000000
-
Not used
32
00000001 00000000
U230
Optical module low temperature warning
External temperature is too low.
33
00000002 00000000
-
Not used
34
00000004 00000000
-
Not used
35
00000008 00000000
-
Not used
36
00000010 00000000
U300
Intake air temperature error
External temperature is too high. Intake vent is blocked.
37
00000020 00000000
U301
Exhaust temperature error
Exhaust vvent is blocked. Exhaust fan deterioration.
38
00000040 00000000
U302
Optical module temperature error
Mounting of heat pipe is abnormal. Intake or exhaust vent are
blocked. DMD fan deterioration.
39
00000080 00000000
-
Not used
40
00000100 00000000
-
Not used
41
00000200 00000000
-
Not used
42
00000400 00000000
-
Not used
43
00000800 00000000
-
Not used
44
00001000 00000000
U303
LD1 temperature error
External temperature is too high. Intake or exhaust vent are
blocked. Liquid cooling punp is incorrect mounting.
45
00002000 00000000
U304
LD2 temperature error
46
00004000 00000000
-
Not used
47
00008000 00000000
-
Not used
48
00010000 00000000
-
Not used
49
00020000 00000000
-
Not used
50
00040000 00000000
-
Not used
51
00080000 00000000
-
Not used
52
00100000 00000000
-
Not used
53
00200000 00000000
-
Not used
54
00400000 00000000
-
Not used
55
00800000 00000000
-
Not used
56
01000000 00000000
-
Not used
57
02000000 00000000
-
Not used
58
04000000 00000000
-
Not used
59
08000000 00000000
U250
FPGA1 temperature error
Intake or exhaust vent are blocked.
60
10000000 00000000
-
Not used
61
20000000 00000000
U251
FPGA2 temperature error
Intake or exhaust vent are blocked.
Mounting of heatsink is abnormal.
62
40000000 00000000
U252
FPGA3 temperature error
63
80000000 00000000
-
Not used
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