DOWNLOAD Panasonic KX-MB1500UCW / KX-MB1520UCB Service Manual ↓ Size: 17.34 MB | Pages: 127 in PDF or view online for FREE

101

KX-MB1500UCW/KX-MB1520UCB

• When performing memory transmission, the document being stored exceeded the memory capacity of the

unit. Send the entire document manually.

• When making a copy, the document being stored exceeded the memory capacity of the unit. Press [Stop]

to clear the message. Divide the document into sections.

• There is something wrong with the unit’s modem. 

• The other party’s fax machine is busy or has run out of recording paper. Try again. 

• Recording paper is not loaded in the manual input tray. Load paper.

• The recording paper is installed in the manual input tray.

• A recording paper jam occurred. Remove the jammed paper.

• The cable between the unit and the computer is not connected correctly. Check the connections.
• The computer has some kind of problem (Example: Make sure that the computer is turned ON.)
• The software is not running on the computer. Restart the software and try again.
• There is no space to store new items in the phonebook. Erase unnecessary items.

• The unit is warming up. Wait for a while.

• The other party’s fax machine does not offer the polling function. Check with the other party.

• The other party’s fax machine is busy or has run out of recording paper. Try again. 

• The recording paper is installed in the manual input tray when trying to receive faxes or print reports.

Remove the recording paper from manual input tray.

• The memory is full of received documents due to a lack of recording paper or a recording paper jam. Load

paper or remove the jammed paper. 

• If the PC fax (feature #442) is set to “ALWAYS”,

- check the connection between the computer and the unit.
- check that the computer is turned ON.

• The toner is empty. Replace the toner cartridge immediately.

• The toner is reaching the end of its life. You will need to replace the toner cartridge soon.

• A transmission error occurred. Try again. 

DISPLAY MESSAGE

CAUSE AND REMEDY

102

KX-MB1500UCW/KX-MB1520UCB

If, after the call is connected, the customer describes the situation and it is determined that the problem can be corrected by
making parameter changes, this function makes it possible to change parameters such as the user code and service code from
another fax (using DTMF tones). Therefore, travel to the customer's location is not required. However, it is not possible to
change all the parameters remotely (Program Mode Table(P.104)). The function used to accomplish this is remote program-
ming. 

First, in order to check the current status of the service code parameter, print out the setup list (code: 991) and the service list
(code: 999) from the customer's fax machine.
Based on this, the parameters for the desired codes can be changed.
The procedure for changing and listing parameters is described on Entering the Remote Programming Mode and Changing
Service Codes (KX-MB1520 ONLY)(P.103). Also, before exiting the remote programming mode, it is advisable to obtain a new
list to confirm that the changes were made correctly.

Since the connected telephone is in use during the remote programming mode, it may be helpful to ask the customer to switch
to the speakerphone. This frees the customer from the need to remain right next to the fax while you are making parameter set-
tings. When finished, inform the customer. Also note that in very noisy locations where the DTMF tones are not audible, the
remote programming function will not work.

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KX-MB1500UCW/KX-MB1520UCB

104

KX-MB1500UCW/KX-MB1520UCB

*1 Choices “7:216 x 330 / 8:216 x 340” change to Inch display when “INCHES” is set on feature #147 setting.

Code

Function

Set Value

Default

Remote Setting

110 

LANGUAGE

ENGLISH / RUSSIAN / UKRAINIAN

UKRAINIAN 

NG

145

LCD CONTRAST

NORMAL / DARKER

NORMAL

NG

147

SCALE

MILLIMETRES / INCHES

MILLIMETRES

NG

155

CHANGE PASSWORD

---------

DEFAULT=1234

NG

159

RESTORE DEFAULT

YES / NO

NO

NG

165

BEEP SOUND

ON / OFF

ON

NG

380

PAPER SIZE #1

LETTER / A4 / 16K 

A4

NG

381

PAPER SIZE #2

LETTER / A4 / LEGAL /  B5 (ISO) /
B5(JIS) / 16K / 216x330 / 216x340

*1

 

A4

NG

383

MEDIA TYPE #1

PLAIN PAPER / THIN PAPER

PLAIN PAPER 

NG

384

MEDIA TYPE #2

PLAIN PAPER / THIN PAPER / THICK
PAPER

PLAIN PAPER 

NG

403

POWER SAVE

5min / 15min / 30min / 1h

5min

NG

462

CONTRAST HOLD

DISABLED / ENABLED

DISABLED

NG

482

TONER SAVE

ON / OFF

OFF

NG

Code

Function

Set Value

Default

Remote Setting

460

COPY INPUT TRAY

#1/ #2

#1

NG

461

COPY RESOLUTION

TEXT/PHOTO / TEXT / PHOTO

TEXT/PHOTO

NG

467

PAGE LAYOUT HOLD

DISABLED / ENABLED

DISABLED

NG

468

ZOOM HOLD

DISABLED / ENABLED

DISABLED

NG

469

COLLATE HOLD

DISABLED / ENABLED

DISABLED

NG

473

EDGE HOLD

DISABLED / ENABLED

DISABLED

NG

474

FRAME MARGIN

DISABLED / ENABLED

DISABLED

NG

475

MARGIN HOLD

DISABLED / ENABLED

DISABLED

NG

Code

Function

Set Value

Default

Remote Setting

774

DATA TIMEOUT

5~600s

60s

NG

776

MUTUAL A4/LETTER

ON / OFF

ON

NG

Code

Function

Set Value

Default

Remote Setting

493

SCAN MODE

VIEWER / FILE / EMAIL / OCR

VIEWER

NG

494

SCAN PARAM. HOLD

DISABLED / ENABLED

DISABLED

NG