Panasonic KV-S7065C (serv.man4) Service Manual ▷ View online
Error Code
Possible Cause
Check Point
Remarks
Classified Code
ST1
ST2
ST3
ST4
U23
(Double feed
error)
(Double feed
error)
1C
00
xx
00
2. Double
feed does
not occur.
feed does
not occur.
Double Feed Detector
(R) does not work
properly.
(R) does not work
properly.
1.
Execute Double Feed test in Sec.9.3.6 to
check the detector condition.
check the detector condition.
2.
Check whether the receiver alignment is
proper.
proper.
3.
Check the following connection and
soldering condition on each connector.
soldering condition on each connector.
a.
Double Feed Detector (R) to CN5001
(OUTER CONVEYOR RELAY Board)
(OUTER CONVEYOR RELAY Board)
b.
CN5004 (OUTER CONVEYOR
RELAY Board) to CN1014 (CONTROL
Board)
RELAY Board) to CN1014 (CONTROL
Board)
4.
Check the following parts’ soldering
condition to repair it.
condition to repair it.
a.
CONTROL Board
IC1024 (117
th
pin)
b.
OUTER CONVEYOR RELAY Board
IC5002, IC5004, Q5002, Q5003, and
the surrounding circuit
the surrounding circuit
5.
Check the following signals on the
OUTER CONVEYOR RELAY Board.
OUTER CONVEYOR RELAY Board.
a.
IC5002-7
th
pin: DC12 V
b.
IC5004-7
th
pin
→ See Fig.10.2.5.
6.
Replace faulty parts or boards.
U30 (Door open)
20
00
00
00
1. ADF Door or Exit Door is not
closed properly.
closed properly.
1.
Shut the door properly.
2. Door SW (Micro switch) does not
work correctly.
work correctly.
1.
Execute Key / Sensor in Sec.9.3.6 to
check the door switch mechanical
condition between the door and micro
switch.
check the door switch mechanical
condition between the door and micro
switch.
2.
Check the connection between the door
switches (ADF Door Switch, Exit Door
Switch) and CN5028 on the POWER
RELAY Board.
switches (ADF Door Switch, Exit Door
Switch) and CN5028 on the POWER
RELAY Board.
3.
Replace a faulty cable or switch.
3. Monitor circuit to check the door
ON/OFF condition is broken.
ON/OFF condition is broken.
1.
Check the following connection and
soldering condition on each connector.
soldering condition on each connector.
a.
CN5036 (POWER RELAY Board) to
CN4005 (DRIVE Board)
CN4005 (DRIVE Board)
b.
CN4001 (DRIVE Board) to CN1007
(CONTROL Board)
(CONTROL Board)
2.
Check the following parts’ soldering
condition to repair it.
condition to repair it.
a.
DRIVE Board
Q4007, R4001, D4001
b.
CONTROL Board
IC1024-120
th
pin
3.
Check the following signals.
→ +24VIL (D4001 Cathode): 24 V
→ DOOR1 (CN4001-34
→ DOOR1 (CN4001-34
th
pin): 0 V
4.
Replace faulty parts or boards.
F17
(GA-IMG SDRAM
error)
(GA-IMG SDRAM
error)
87
xx
00
00
Access error to SDRAM (IC2018,
IC2019, IC2020, IC2021) on the
INTERFACE Board
IC2019, IC2020, IC2021) on the
INTERFACE Board
1.
Check the soldering condition of the Gate
Array (IC2047) on the INTERFACE Board
to repair it.
Array (IC2047) on the INTERFACE Board
to repair it.
2.
Check the soldering condition of the
SDRAM (IC2018, IC2019, IC2020,
IC2021) on the INTERFACE Board to
repair it.
SDRAM (IC2018, IC2019, IC2020,
IC2021) on the INTERFACE Board to
repair it.
3.
Replace faulty parts or INTERFACE
Board.
Board.
121
KV-S7065CSERIES
Error Code
Possible Cause
Check Point
Remarks
Classified Code
ST1
ST2
ST3
ST4
F18
(GA-IMG
Additional
SDRAM error)
(GA-IMG
Additional
SDRAM error)
88
00
00
00
Access error to an additional
SDRAM attached to CN2007
SDRAM attached to CN2007
1.
Check whether the additional SDRAM is
attached to CN2007 properly.
Or re-attach it.
attached to CN2007 properly.
Or re-attach it.
2.
Check the SDRAM is one of the
memories recommended by PCC
memories recommended by PCC
3.
Check the soldering condition of the Gate
Array (IC2047) and its surrounding circuit
on the INTERFACE Board to repair it.
Array (IC2047) and its surrounding circuit
on the INTERFACE Board to repair it.
4.
Check the soldering condition of the
CN2007 (for the SDRAM) and its
surrounding circuit on the INTERFACE
Board to repair it.
CN2007 (for the SDRAM) and its
surrounding circuit on the INTERFACE
Board to repair it.
5.
Replace faulty parts or INTERFACE
Board.
Board.
F31
(Analogue IC
Error)
(Analogue IC
Error)
95
00
00
00
Access error to Analogue IC
1.
Check the soldering condition of the
IC1010 to IC1013 and its surrounding
circuit on the CONTROL Board to repair
it.
IC1010 to IC1013 and its surrounding
circuit on the CONTROL Board to repair
it.
2.
Check the soldering condition of the
IC1024 and its surrounding circuit on the
CONTROL Board to repair it.
IC1024 and its surrounding circuit on the
CONTROL Board to repair it.
3.
Replace faulty parts or CONTROL Board.
F32
(SCSI IC Error)
(SCSI IC Error)
96
00
00
00
Access error to SCSI Controller
1.
Check the connection and soldering
condition between CN2000 (INTERFACE
Board) and CN1000 (CONTROL Board).
condition between CN2000 (INTERFACE
Board) and CN1000 (CONTROL Board).
2.
Check the soldering condition of the SCSI
Controller (IC2029) and surrounding circuit
on the INTERFACE Board to repair it.
Controller (IC2029) and surrounding circuit
on the INTERFACE Board to repair it.
3.
Check the soldering condition of the
Address Decoder (IC1032: especially 15
Address Decoder (IC1032: especially 15
th
pin) and its surrounding circuit on the
CONTROL Board to repair it.
CONTROL Board to repair it.
4.
Replace faulty parts or boards (CONTROL
or INTERFACE).
or INTERFACE).
F33
(USB IC Error)
(USB IC Error)
97
00
00
00
Access error to USB Controller
1.
Check the connection and soldering
condition between CN2000 (INTERFACE
Board) and CN1000 (CONTROL Board).
condition between CN2000 (INTERFACE
Board) and CN1000 (CONTROL Board).
2.
Check the soldering condition of the USB
Controller (IC2031) and its surrounding
circuit on the INTERFACE Board to repair
it.
Controller (IC2031) and its surrounding
circuit on the INTERFACE Board to repair
it.
3.
Check the soldering condition of the
Address Decoder (IC1032: especially 14
Address Decoder (IC1032: especially 14
th
pin) and its surrounding circuit on the
CONTROL Board to repair it.
CONTROL Board to repair it.
4.
Replace faulty parts or boards (CONTROL
or INTERFACE).
or INTERFACE).
F34
(EEPROM Error)
(EEPROM Error)
98
00
00
00
Access error to EEPROM
1.
Check the soldering condition of the
EEPROM (IC1023) and its surrounding
circuit on the CONTROL Board to repair
it.
EEPROM (IC1023) and its surrounding
circuit on the CONTROL Board to repair
it.
2.
Check the soldering condition of the CPU
(IC1024: 113, 114, 115
(IC1024: 113, 114, 115
th
pins) and its
surrounding circuit on the CONTROL
Board to repair it.
Board to repair it.
3.
Replace faulty parts or CONTROL Board.
F36
(GA-SEN (Front)
SDRAM Error)
(GA-SEN (Front)
SDRAM Error)
9A
xx
00
00
Access error to SDRAM (IC2006,
IC2007, IC2008)
IC2007, IC2008)
1.
Check the soldering condition of the Gate
Array GA-SEN (IC2045) and its
surrounding circuit on the INTERFACE
Board to repair it.
Array GA-SEN (IC2045) and its
surrounding circuit on the INTERFACE
Board to repair it.
2.
Check the soldering condition of the
SDRAM (IC2006, IC2007, IC2008) and its
surrounding circuit on the INTERFACE
Board to repair it.
SDRAM (IC2006, IC2007, IC2008) and its
surrounding circuit on the INTERFACE
Board to repair it.
3.
Replace faulty parts or INTERFACE
Board.
Board.
F37
(Overrun Error)
(Overrun Error)
9B
01
xx
xx
Overrun error during image scanning
process
process
1.
Confirm the firmware version.
122
KV-S7065CSERIES
Error Code
Possible Cause
Check Point
Remarks
Classified Code
ST1
ST2
ST3
ST4
F38
(GA-SEN (Back)
SDRAM Error)
(GA-SEN (Back)
SDRAM Error)
9C
xx
00
00
Access error to SDRAM (IC2010,
IC2011, IC2012)
IC2011, IC2012)
1.
Check the soldering condition of the Gate
Array GA-SEN (IC2046) and its
surrounding circuit on the INTERFACE
Board to repair it.
Array GA-SEN (IC2046) and its
surrounding circuit on the INTERFACE
Board to repair it.
2.
Check the soldering condition of the
SDRAM (IC2010, IC2011, IC2012) and its
surrounding circuit on the INTERFACE
Board to repair it.
SDRAM (IC2010, IC2011, IC2012) and its
surrounding circuit on the INTERFACE
Board to repair it.
3.
Replace faulty parts or INTERFACE
Board.
Board.
F40
(Hopper Error)
(Hopper Error)
30
00
00
00
1. Paper Feed Motor does not work
properly.
properly.
1.
Check the hopper mechanism condition
by carrying out Hopper Drive test.
(See 9.3.6.)
by carrying out Hopper Drive test.
(See 9.3.6.)
2.
Check the following connection and
soldering condition on each connector.
soldering condition on each connector.
a.
Paper Feed Motor to CN5032
(POWER RELAY Board)
b.
CN5025 to CN5032 on the POWER
RELAY Board
RELAY Board
3.
Check the following signals
→ CN5032-1, 4, 5, 7
th
pins
See Fig.10.2.1.
4.
Replace faulty cables.
5.
Replace the Paper Feed Motor.
2. Paper Feed Motor control circuit
does not work properly.
does not work properly.
1.
Check following connection and soldering
condition on each connector.
condition on each connector.
a.
CN5025 (POWER RELAY Board) to
CN4008 (DRIVE Board)
CN4008 (DRIVE Board)
b.
CN4001 (DRIVE Board) to CN1007
(CONTROL Board)
(CONTROL Board)
c.
CN1000 (CONTROL Board) to
CN2000 (INTERFACE Board)
CN2000 (INTERFACE Board)
2.
Check the soldering condition of IC4002
on DRIVE Board to repair it.
on DRIVE Board to repair it.
3.
Check the following signals on the DRIVE
Board.
Board.
a.
IC4002-11
th
pin (CLK): See Fig.10.2.2.
b.
IC4002-7
th
pin (VREF): 2.3 V or less
c.
IC4002-15
th
pin (ENABLE): 5 V (when
executing “Feed Motor” test)
4.
Check the soldering condition of IC1038
on CONTROL Board to repair it.
on CONTROL Board to repair it.
a.
11
th
pin (CLK)
b.
2, 5, 6, 9, and 12
th
pins
5.
Replace faulty parts or boards.
123
KV-S7065CSERIES
Error Code
Possible Cause
Check Point
Remarks
Classified Code
ST1
ST2
ST3
ST4
F40
(Hopper Error)
(Hopper Error)
30
00
00
00
3. Rotation from the Paper Feed
Motor Gear is not transmitted to the
hopper properly.
Motor Gear is not transmitted to the
hopper properly.
1.
Check the hopper mechanism condition
by carrying out Hopper Drive test.
(See 9.3.6.)
by carrying out Hopper Drive test.
(See 9.3.6.)
Note: Hopper lift drive mechanism
→See 6.3 and 6.4.
2.
Reassemble improper lay-out or replace
faulty parts.
faulty parts.
4. Hopper Home Detector does not
work correctly.
work correctly.
1.
Check the alignment of Hopper Home
Detector and its actuator is proper.
Detector and its actuator is proper.
2.
Execute Key / Sensor test in Sec.9.3.6 to
check the sensor condition.
check the sensor condition.
3.
Check the following connection and
soldering condition on each connector.
soldering condition on each connector.
a.
CN5007 (HOPPER HOME
DETECTOR Board) to CN5018
(SENSOR RELAY Board)
DETECTOR Board) to CN5018
(SENSOR RELAY Board)
b.
CN5022 (SENSOR RELAY Board) to
CN1009 (CONTROL Board)
CN1009 (CONTROL Board)
4.
Check the soldering condition of IC5007
and its surrounding circuit on the
HOPPER HOME DETECTOR Board, and
of IC1036 and its surrounding circuit on
the CONTROL Board to repair it.
and its surrounding circuit on the
HOPPER HOME DETECTOR Board, and
of IC1036 and its surrounding circuit on
the CONTROL Board to repair it.
5.
Check the following signals.
HOPPER_HOME signal (CN5007-3
rd
pin
on the HOPPER HOME DETECTOR
Board, IC1036-3
Board, IC1036-3
rd
pin on the CONTROL
Board)
→ Approx. 3.3 V (when the actuator
interrupts the detector)
interrupts the detector)
6.
Replace faulty parts on boards.
F41
(Carriage Error)
(Carriage Error)
31
00
00
00
1. Carriage mechanism does not
work properly.
work properly.
1.
Restart the scanner and check whether
the carriage goes back to the home
position.
the carriage goes back to the home
position.
2.
Execute Feed test (Flatbed mode) in
Sec.9.3.6 to check the carriage
mechanism.
Sec.9.3.6 to check the carriage
mechanism.
3.
Check the carriage shaft is not distorted.
4.
Check the carriage belt tension and
allocation. And adjust the tension, as
required. (See 8.2.16.)
allocation. And adjust the tension, as
required. (See 8.2.16.)
5.
Check whether rotation from the carriage
motor’s gear is transmitted to the carriage
belt properly.
motor’s gear is transmitted to the carriage
belt properly.
2. Carriage Motor does not work
properly.
properly.
1.
Check the carriage mechanism condition,
by carrying out Feed test.
(See 9.3.6.)
by carrying out Feed test.
(See 9.3.6.)
2.
Check the following connection and
soldering condition on each connector.
soldering condition on each connector.
→ Carriage Motor to CN4010 (DRIVE
Board)
Board)
3.
Check the following signals.
→ CN4010-1, 4, 5, and 7
th
pins
See Fig.10.2.6. (when executing “Feed”
test (Flatbed mode))
test (Flatbed mode))
4.
Replace faulty cables.
5.
Replace the Carriage Motor.
124
KV-S7065CSERIES
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