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Model
CS-A9CKPG CU-A9CKP6G CS-A12CKPG CU-A12CKP6G (serv.man2)
Pages
82
Size
8.78 MB
Type
PDF
Document
Service Manual / Supplement
Brand
Device
Air Conditioner / ROOM AIR CONDITIONER
File
cs-a9ckpg-cu-a9ckp6g-cs-a12ckpg-cu-a12ckp6g-sm2.pdf
Date

Panasonic CS-A9CKPG / CU-A9CKP6G / CS-A12CKPG / CU-A12CKP6G (serv.man2) Service Manual / Supplement ▷ View online

CHECK
TEMP
AUTO
ON
OFF
AUT
AUTO HEA
HEAT
DR
DRY FAN
AN
C
COOL
COOL
FAN
AUTO
RESET CLOCK
MODE
POWERFUL
ECONOMY
FAN SPEED
AIR SWING
OFF
CANCEL
ON
SET
1
2
3
TIMER
OFF/ON
QUIET
AUTO
MANUAL
#
!
$
%
^
$
*
&
3
5
8
7
9
0
6
4
(
2
1
NAME OF EACH PART
■ Remote Control
● Remote Control Signal
• Make sure it is not obstructed.
• Maximum distance : 10 m (32.8 ft).
• Signal received sound.
One short beep or one long beep.
● Notes for Remote Control
• Do not throw or drop.
• Do not get it wet.
• Certain types of fluorescent lamps may affect
signal reception. Consult your dealer.
● How  to Insert the Batteries
1
Slide down the remote control cover completely
2
Insert the batteries
– Be sure the polarities are correct
– 12:00 on display - flashing
• Set the current time (CLOCK) immediately to
prevent battery exhaustion.
● About the batteries
• Can be used for approximately one year.
● Observe the following when replacing the
batteries :
• Replace with new batteries of the same type.
• Do not use rechargeable batteries (Ni-Cd).
• Remove the batteries if the unit is not going to be
used for a long period of time.
1 Signal Transmitter
2 Operation Display
3 Quiet Mode Operation Button
4 Room Temperature Setting Button
(Illuminating button)
5 Operation Mode Selection Button
6 Economy Mode Operation Button
7 Auto Airflow Direction Button
8 ON-Timer Button
9 OFF-Timer Button
0 Reset Point
(Press with fine-tipped object to clear the memory)
! OFF/ON Button
(Illuminating button)
@ Powerful Mode Operation Button
# Fan Speed Selection Button
$ Manual Airflow Direction Button
% Timer Set Button
^ Timer Cancellation Button
& Time-Setting Button
* Clock Button
( Remote Control Cover
CH
EC
K
AU
TO
OF
AU
TO
HEA
T
DR
Y FA
N
COOL
FA
N
AU
TO
AU
TO
RE
SE
T
CLO
CK
AIR
 SW
IN
G
OF
F
CAN
CEL
1
2
3
TIM
ER
POW
ERF
UL
AU
TO
MA
NU
AL
ECO
NOM
Y
SLE
ON
SE
T
FAN
 SPE
ED
MO
DE
2
1
1.5
V
1.5
V
PREPARATION BEFORE OPERATION
■ Indoor Unit
1
Open the front panel
2
Remove the air filters
3
Fit the air purifying filters in place
4
Insert the air filters
5
Close the front panel
■ Remote Control – To set the current time
1
Press 
1.
2
Then press 
2 to increase or decrease the time.
3
Press 
1 again.
Set time will light up on display.
CHECK
AUTO
AUTO HEAT
DRY FAN
COOL
FAN
AUTO
RESET CLOCK
FAN SPEED
AIR SWING
OFF
CANCEL
ON
SET
1
2
3
TIMER
1
2
AUTO
MANUAL
5
1
3
4
2
HOW TO OPERATE
■ To start the operation
• Press 
1.
• POWER indicator (green) on the indoor unit will light
up.
• To stop, press once more.
■ Setting Mode
• Press 
2 to select:-
Cooling Model
AUTO
– Automatic Operation
COOL
– Cooling Operation
DRY
– Soft Dry Operation
(Dehumidifying Operation)
FAN
– Air Circulation Operation
Heat Pump Model
AUTO
– Automatic Operation
HEAT
– Heating Operation
COOL
– Cooling Operation
DRY
– Soft Dry Operation
(Dehumidifying Operation)
Cooling Model
COOL –>   26°C ~ 28°C
DRY
–>       1°C ~   2°C
lower than the
room temperature
Heat Pump Model
COOL –> 26°C ~ 28°C
DRY
–>   1°C ~   2°C
lower than the
room temperature
HEAT –> 20°C ~ 24°C
Indoor
temperature
23°C
Operation
Cooling
Soft Dry
Standard
temperature
25°C
22°C
OFF
ON
HE
A
HEA
T
DR
DR
Y F
AN
AN
CO
OL
COOL
CH
EC
K
TE
M
P
AU
T
AUT
O
AU
T
AUT
O
FA
N
AN
AU
T
AUT
O
RE
SE
T
CLO
CK
AIR
 S
W
IN
G
OF
F
CAN
CEL
1
2
3
TIM
ER
OF
F/O
N
QU
IET
ECO
NOM
Y
POW
ERF
UL
ON
SE
T
FAN
 SPE
ED
MO
DE
2
3
5
1
6
4
AU
TO
MA
NU
AL
■ Setting Temperature
• Press 
3 to increase or decrease the temperature.
• The temperature can be set between 16°C ~ 30°C.
• Recommended temperature :
• During AUTO Operation, press 
3 to select:
Operation with 2°C higher than the standard
temperature.
Operation with the standard temperature.
Operation with 2°C lower than the standard
temperature.
● Standard Temperature
                                 Cooling Model
• Once the Automatic Operation is selected, the indoor
temperature sensor operates automatically to select
the desired operation mode with Cooling or Soft Dry.
• After the operation mode has been selected, the
mode does not change.
                              Heat Pump Model
• At the beginning of the automatic operation, Heating,
Cooling or Soft Dry is automatically selected according
to the indoor temperature.
• The operation mode changes every hour, when
necessary.
Indoor
temperature
23°C
20°C
Operation
Cooling
Soft Dry
Heating
Standard
temperature
25°C
22°C
21°C
41
CS-A9CKPG CU-A9CKP6G / CS-A12CKPG CU-A12CKP6G
■ Setting the Horizontal Airflow Direction
● Notes
If the unit is not going to be used for an extended
period of time, turn off the main power supply. If it is
left at the ON position, approximately 2.5 W of
electricity will be used even if the indoor unit has
been turned off with the remote control.
If operation is stopped, then restarted immediately,
the unit will resume operation after 3 minutes.
● Operation Details
COOL – Cooling Operation
To set the room temperature at your preferred cooling
comfort level.
AUTO – Automatic Operation
Sense indoor temperature to select the optimum
mode.
Temperature is not displayed on the remote control
during AUTO operation.
DRY – Soft Dry Operation
A very gentle Cooling Operation, prior to
dehumidification. It does not lower the room
temperature.
During Soft Dry operation, the indoor fan operates at
Low fan speed.
HEAT – Heating Operation
(for Heat Pump Model only)
Heat is obtained from outdoor air to warm up the
room. When the outdoor ambient air temperature
falls, the heating capacity of the unit might be
reduced.
Defrosting Operation
Depending on the outdoor temperature, the operation
occasionally stops to melt the frost on the outdoor
unit.
FAN – Air Circulation Operation
(for Cooling Model only)
When the room temperature reaches the set
temperature, operation commences at Low airflow
volume. It stops when the room temperature drops to
2°C below the set temperature.
(It is useful when using a heater).
MANUAL
Five stages of adjustment
can be made between
14° ~ 36°.
MANUAL
Five stages of adjustment
can be made between
0° ~ 61°.
Heat Pump Model
MANUAL
Five stages of adjustment
can be made between
14° ~ 36°.
MANUAL
Five stages of adjustment
can be made between
0° ~ 61°.
– When the discharge air
temperature is low such
as at the start of heating
operation, the air blows
in a horizontal direction.
As the temperature
rises, the hot air blows
in a downward direction.
– To stop this operation,
press MANUAL.
HEAT Operation
AUTO
COOL / DRY Operation
AUTO
Swing up/down
Automatically
36°
Swing up/down
Automatically
Move up/down
Automatically
36°
61°
COOL / DRY Operation
AUTO
FAN Operation
AUTO
■ Setting the Fan Speed
• Press 
4 to select:
FAN
– Low Fan Speed
FAN
– Medium Fan Speed
FAN
– High Fan Speed
AUTO
FAN
Automatic Fan Speed
The speed of the indoor fan is adjusted
automatically according to the operation.
The indoor fan stops occasionally during
cooling operation.
■ Setting the Vertical Airflow Direction
• Press 
5 or 6 to select:-
Cooling Model
POWER
POWER
TIMER
TIMER
QUIET
QUIET
POWER
POWER
TIMER
TIMER
QUIET
QUIET
POWERFUL
POWERFUL
POWERFUL
POWERFUL
ECONOMY
ECONOMY
ECONOMY
ECONOMY
• Adjust it manually
● Use this air conditioner under the following
conditions:
Heat Pump Model
DBT
32
16
DBT: Dry Bulb Temp
WBT: Wet Bulb Temp
Maximum Temperature-Cooling
(Maximum Temperature-Heating)
Minimum Temperature-Cooling
(Minimum Temperature-Heating)
DBT
32
(30)
16
(16)
WBT
23
(-)
11
(-)
DBT
43
(24)
16
(-5)
WBT
26
(18)
11
(-6)
Indoor
Outdoor
(Unit in °C)
Cooling Model
DBT: Dry Bulb Temp
WBT: Wet Bulb Temp
Maximum Temperature
Minimum Temperature
WBT
23
11
DBT
43
16
WBT
26
11
Indoor
Outdoor
(Unit in °C)
SETTING THE TIMER
Ensure that the current time is correct before setting
the timer. The timer cannot be set if the time display is
flashing.
■ ON-TIMER Operation
To start the air conditioner operation automatically.
• Press 
1 to set the operation.
• Press 
2 to increase or decrease the time.
• Then press 
3.
• To cancel this operation, press 
4.
■ OFF-TIMER Operation
To stop the air conditioner operation automatically.
• Press 
5 to set the operation.
• Press 
2 to increase or decrease the time.
• Then press 
3.
• To cancel this operation, press 
4.
● Timer Mode Operation Details
• Once the timer is set, operation will start and stop
at the same time everyday.
• When the ON-Timer is set, operation will start
before the actual set time. This is to ensure the
room temperature reaches the set temperature at
the set time.
• The current time is not displayed when the timers
are set.
• When both timers are used together, the TIMER
mode indicator on the indoor unit remains lit even
when the operation is stopped by the OFF-TIMER.
CONVENIENCE OPERATION
■ Powerful Mode Operation
To obtain the set temperature quickly.
• Press 
6.
* Powerful mode indicator (orange) on the indoor
unit will light up.
* Powerful mode will operate for 15 minutes only.
• To cancel this operation, press once more.
■ Economy Mode Operation
To save electrical power consumption.
Please use this mode when the room has reached
your desired temperature.
• Press  
7.
* Economy mode indicator (green) on the indoor unit
will light up.
• Press once more to cancel this operation.
● Economy/Powerful Mode Operation Details
• Economy and Powerful operation cannot be
selected simultaneously.
• The changes of the temperature and airflow volume
are automatic.
• The remote control display remains unchanged.
• If operation mode button is pressed, economy or
powerful operation will be cancelled.
• During FAN – Air circulation operation, the powerful
and economy operation are not available.
(for Cooling Model only)
■ Quiet Mode Operation
To provide quiet operation.
• Press 
8.
* Quiet mode indicator on the indoor unit will light up.
• To cancel this operation, press once more.
● Operation Details
• Air flow sound will reduce during operation.
CHECK
AUTO
AUTO HEAT
DRY FAN
COOL
FAN
AUTO
RESET CLOCK
MODE
POWERFUL
ECONOMY
FAN SPEED
AIR SWING
OFF
CANCEL
ON
SET
1
2
3
TIMER
OFF/ON
QUIET
AUTO
MANUAL
3
6
4
1
7
5
2
8
 Heat Pump Model
COOL,DRY, –>15 minutes
in advance
HEAT, AUTO –>30 minutes
in advance
 Cooling Model
COOL,DRY, –> 15 minutes
AUTO
in advance
Airflow
volume
Super Low
Automatic
Economy Mode
Operation
COOL / DRY
HEAT
(for Heat Pump
model only)
Temperature
0.5°C higher
than set temp.
0.5°C lower
than set temp.
Airflow
volume
Super High
Automatic
Powerful Mode
Operation
COOL / DRY
HEAT
(for Heat Pump
model only)
Temperature
3°C lower
than set temp.
3°C higher
than set temp.
42
CS-A9CKPG CU-A9CKP6G / CS-A12CKPG CU-A12CKP6G
■ Pre-season Inspection
● Is the discharged air cold/warm?
Operation is normal if 15 minutes after the start of
operation, the difference between the air intake and
outlet vents temperature is:
● Are the air intake or outlet vents of the indoor or
outdoor units obstructed?
● Are the remote control batteries weak?
If the remote control display appears weak, replace
the batteries.
■ When the Air Conditioner is Not Used
for an Extended Period of Time
1
To dry the internal parts of the indoor unit, operate
the unit for 2 - 3 hours using:
2
Stop the operation by remote control and switch off
the circuit breaker.
Note: If the unit is not switched off by the remote
control, it will start operating when the circuit
breaker is switched to ON. (The unit is equipped
with Auto Restart Control.)
3
Remove the remote control batteries.
■ Recommended Inspection
• After using for several seasons, the unit will become
dirty. This may decrease the unit’s performance.
Depending upon the operation conditions, a dirty
unit may produce odour and/or dust may pollute the
dehumidification system. Therefore, a seasonal
inspection is recommended in addition to regular
cleaning. (Consult an authorized dealer.)
CARE AND MAINTENANCE
■ Cleaning the Indoor Unit and Remote
Control
• Wipe gently with a soft, dry cloth.
• Do not use water hotter than 40˚C or polishing fluid
to clean the unit.
■ Cleaning the Air Filter
(Recommendation: If the unit is operated in a dusty
environment, clean the filters every two weeks.
Continuous use of dirty filters will reduce cooling or
heating efficiency)
1
Remove dirt using a vacuum cleaner.
2
Wash the back of the air filter with water.
3
If badly soiled, wash it with soap or a mild household
detergent.
4
Let it dry and reinstall it.
Be sure the “FRONT” mark is facing you.
* Damaged air filter.
Consult the nearest authorized dealer.
Part No.: CWD001098.
• Do not use benzene, thinner, scouring powder or a
cloth soaked in caustic chemicals to clean the unit.
■ Cleaning the Front Panel
(Must be removed before washing)
1
Raise the front panel higher than the horizontal and
pull to remove it.
2
Gently wash with water and a sponge.
• Do not press the front panel too hard when washing.
• When using kitchen cleaning fluid (neutral detergent),
rinse throughly.
• Do not dry the front panel under direct sunlight.
3
To affix the front panel, raise the front panel
horizontally, match the protruding portion on the
indoor unit to the fulcrum and push into place.
■ Air Purifying Filters
● Solar Refreshing Deodorizing Filter
• Used to remove unpleasant odour and deodorize
the air in the room.
• Reusable.
• Vacuum, place under direct sunlight for 6 hours and
fit it back in place.
(Recommended: every 6 months)
● Catechin Air Purifying Filter
• The filter is coated with catechin to prevent the
growth of bacteria and viruses.
• Reusable.
• Vacuum and fit it back in place.
(Recommended: every 6 months)
Recommended: change these filters every 3 years.
Do not reuse damaged filters.
Consult the nearest authorized dealer to purchase a
new filter.
Catechin Air Purifying Filter No.: CZ-SF70P
Solar Refreshing Deodorizing Filter No.: CZ-SFD70P
If you operate the air conditioner with dirty filters:
– Air is not purified
– Cooling or heating capacity decreases
– Foul odour is emitted
Fulcrum
Protruding portion on indoor unit
2
Remove the air filters
1
Raise the
front panel
Catechin Air
Purifying Filter
Solar Refreshing
Deodorizing Filter
Cooling Model
COOL –> 8°C or above
Heat Pump Model
COOL –> 8°C or above
HEAT –> 14°C or above
Cooling Model
FAN operation
 Heat Pump Model
COOL operation with 30°C
set temperature
HELPFUL INFORMATION
■ Auto Operation Button
● Automatic Operation
• If the remote control fails to function or has been
misplaced, press the Auto Operation button to start
the Automatic operation.
• The Automatic Operation will be activated
immediately once the Auto Operation button is
pressed. However, temperature cannot be adjusted
when in this mode.
• The power indicator on the indoor unit will blink until
the operation mode is selected automatically.
• To cancel this operation, press once more.
● Remote Control Signal Receiving Sound
• To switch off the beep (Signal Receiving Sound),
press the Auto Operation button for 10 seconds
continuously or longer.
A “beep”, “beep” sound will be heard after
ten seconds.
Note: A “beep” sound will be heard after five
seconds, however, please press continuously
until you heard the “beep”, “beep” sound.
• Repeat the above steps if you want to switch on the
Signal Receiving Sound.
● (This is for Servicing purposes only)
Note: If you press this button continuously for 5 to 10
seconds, Test Run operation will be performed.
A “beep” sound will be heard after five seconds
indicating the Test Run has begun.
POWER
POWER
TIMER
TIMER
QUIET
QUIET
POWERFUL
POWERFUL
POWERFUL
POWERFUL
ECONOMY
ECONOMY
ECONOMY
ECONOMY
POWER
POWER
TIMER
TIMER
QUIET
QUIET
■ Auto Restart Control
• If power is resumed after a power failure, the
operation will restart automatically after 3 - 4
minutes.
• Operation will be restarted automatically under the
previous operation mode and airflow direction when
power is resumed as the operation is not stopped
by the remote control.
■ Timer Setting
• When power failure occurs, the timer setting will be
cancelled. Once power is resumed, reset the timer.
■ Thunder and Lightning
• This air conditioner is equipped with a built-in surge
protective device. However, in order to further
protect your air conditioner from being damaged by
unusually strong lightning activity, you may switch
off the circuit breaker.
• Raise the front panel and press
ENERGY SAVING AND OPERATION
HINTS
■ Setting the Temperature
• Approximately 10% of electricity can be saved.
• Set the temperature higher or lower than the
desired temperature.
Cooling Model
Cooling Operation : 1°C higher
Heat Pump Model
Cooling Operation : 1°C higher
Heating Operation : 2°C lower
■ Air Filters and Air Purifying Filters
• Clean the air filters every 2 weeks and the Air
Purifying Filters every 6 months.
• Dirty filters may reduce cooling or heating
efficiency.
■ Keep All Doors and Windows Closed
• Otherwise, cooling or heating performance will be
reduced and electricity cost is wasted.
■ Outdoor Unit
• Do not block the air outlet vents. Doing so will lower
the cooling or heating performance.
■ Timer
• To prevent the wastage of electricity, use Timer
when going out.
■ Avoid Direct Sunlight
• Keep curtains or drapes closed to avoid direct
sunlight during cooling operation.
43
CS-A9CKPG CU-A9CKP6G / CS-A12CKPG CU-A12CKP6G
■ Call the Dealer Immediately
If the following conditions occur, turn off the unit and the
circuit breaker, and then call your authorized Panasonic
dealers or servicenter.
Abnormal noise is heard during operation.
Water or foreign material gets into the remote
control by mistake.
Water leaks from the indoor unit.
Switches or buttons do not operate properly.
The circuit breaker switches off frequently.
Power supply cord becomes unusually warm.
To expedite the repair of your air conditioner:
Please have your proof of purchase.
List all symptoms the unit is exhibiting.
■ Abnormal Operation
Check the following points before calling for repairs or service. If the malfunction persists,
please contact your nearest servicenter.
TROUBLESHOOTING
■ Normal Operation
Problem
• Air conditioner has been restarted, but does not
operate for 3 minutes.
• A sound like water flowing can be heard.
• It seems that fog is coming out from the air
conditioner.
• The room has a peculiar odour.
• During Automatic Vertical Airflow setting,
indoor fan stops occasionally.
• The outdoor unit emits water or steam.
• (For Heat Pump Model only)
Operation stops for about 12 minutes during
heating (The power indicator blinks.)
• (For Heat Pump Model only)
During heating operation, indoor fan may
run at on and off conditions.
Solution
• This is to protect the air conditioner. Wait until the air
conditioner begins to operate.
• This is the sound of refrigerant flowing inside the air
conditioner. This is normal.
• Condensation occurs when the airflow from the air
conditioner cools the room.
• This may be a damp smell emitted by the wall,
carpet, furniture or clothing in the room.
• This is to remove odours emitted by the surroundings.
• In COOL/DRY operation, moisture in the air
condenses into water on the cool surface of outdoor
unit piping that causes dripping.
• This is to melt the frost which has accumulated on
the outdoor unit (defrosting operating). This will take
no longer than about 12 minutes. Water drips from
the outdoor unit. Wait until this operation ends. (The
power indicator will light up.)
(Frost accumulates on the outdoor unit when the
outdoor temperature is low and humidity is high.)
• This is to prevent undesired cooling effect during
heating operation.
Symptoms
• The air conditioner does not operate.
• Air conditioner produces loud noise during
operation.
• The air conditioner does not cool or warm
effectively.
• Remote control / display doesn’t work.
Please check
• Has the circuit breaker been tripped?
• Is the timer being used correctly?
• Is the installation work slanted?
• Is the front grille closed properly?
• Has the temperature been set incorrectly?
• Are the filters dirty?
• Are the intake or outlet vents of the outdoor unit
obstructed?
• Are all windows and doors closed?
• Batteries not inserted?
• Batteries correctly inserted (+) and (–)?
• Are the batteries dead?
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
Split Air Conditioner
• Sealed Refrigeration System : Six (6) years, parts
• All Other Components : One (1) year, parts
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or
abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used
commercially. Dry cell batteries are also excluded from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EXCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable.
WARRANTY SERVICE
For product operation and information assistance, please contact your Dealer or our Customer Care Centre at :
Telephone # : (905) 624-5505
Fax # : (905) 238-2360
Web : www.panasonic.ca
For product repairs, please contact one of the following:
• Your Dealer who will inform you of an authorized Servicentre nearest you.
• Our Customer Care Centre at (905) 624-5505 or www.panasonic.ca
• A Panasonic Factory Servicentre listed below :
Richmond, British Columbia
Calgary, Alberta
Mississauga, Ontario
Lachine, Québec
Panasonic Canada Inc.
Panasonic Canada Inc.
Panasonic Canada Inc.
Panasonic Canada Inc.
12111 Riverside way
6835-8th St. N. E.
5770 Ambler Dr.
3075 rue Louis A. Amos
Richmond, BC V6W 1K8
Calgary, AB T2E 7H7
Mississauga, ON L4W 2T3
Lachine, QC H8T 1C4
Tel. : (604) 278-4211
Tel. : (403) 295-3955
Tel. : (905) 624-8447
Tel. : (514) 633-8684
Fax : (604) 278-5627
Fax : (403) 274-5493
Fax : (905) 238-2418
Fax : (514) 633-8020
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
Ref. : SplitACwar11/02
44
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