Sony XBR-65HX929 Service Manual ▷ View online
35
D:\Cmeng's JOB\SONY TV\SY0390_W4 (Rev-4)\4270401131_US\US06OPT.fm
KDL-60/55/46NX720/55/46HX820/XBR-65/55/46HX929
4-270-401-13(1)
Additional
In
form
atio
n
Troubleshooting
When the 1 (standby) indicator is flashing, count how many times it flashes
(interval time is three seconds).
(interval time is three seconds).
Press 1 (power) on the TV to turn it off, disconnect the AC power cord, and contact Sony
Customer Support (information provided on the front cover) with how many times the
indicator flashes.
Customer Support (information provided on the front cover) with how many times the
indicator flashes.
When the 1 (standby) indicator is not flashing, check the items in the table as
follows.
follows.
Also refer to “Troubleshooting” in the i-Manual. If the problem persists, contact Sony
Customer Support (information provided on the front cover).
Customer Support (information provided on the front cover).
Additional Information
Condition
Explanation/Solution
There is no picture
(screen is dark) and no
sound.
(screen is dark) and no
sound.
• Check the antenna/cable connection.
• Connect the TV to the AC power, and press 1 (power) on
• Connect the TV to the AC power, and press 1 (power) on
the TV.
• If the 1 (standby) indicator lights up in red, press "/1 (or
TV "/1) on the remote control.
Tiny black dots and/or
bright dots appear on the
screen.
bright dots appear on the
screen.
• The screen is composed of pixels. Tiny black dots and/or
bright dots (pixels) on the screen do not indicate a
malfunction.
malfunction.
Some programs cannot
be tuned.
be tuned.
• Check the antenna or dish.
The TV’s power cannot
be turned on.
be turned on.
• Check to see the (z) mark on the ENERGY SAVING
switch is pressed.
The TV turns off
automatically (the TV
enters standby mode).
automatically (the TV
enters standby mode).
• Check if the Sleep Timer, Timer, or Idle TV Standby is
activated.
• The Auto Shut-off setting may be set to On. If Auto
Shut-off is activated and TV receives no signal, the TV will
automatically enter standby mode in 15 minutes. Check
Auto Shut-off is activated under Eco feature of this TV.
(United States and Canada only)
automatically enter standby mode in 15 minutes. Check
Auto Shut-off is activated under Eco feature of this TV.
(United States and Canada only)
• Check if Presence Sensor in Eco is activated. When no
viewer is detected in front of the TV for a preset time, the
picture automatically turns off, while leaving only the TV
sound on. Additionally, after 30 minutes in picture off mode,
the TV will switch to standby mode.
picture automatically turns off, while leaving only the TV
sound on. Additionally, after 30 minutes in picture off mode,
the TV will switch to standby mode.
(Continued)
36
D:\Cmeng's JOB\SONY TV\SY0390_W4 (Rev-4)\4270401131_US\US06OPT.fm
KDL-60/55/46NX720/55/46HX820/XBR-65/55/46HX929
4-270-401-13(1)
How to Care for Your BRAVIA
Safety is very important. Please read and follow the safety documentation (Safety Booklet)
separately provided.
separately provided.
Unplug the TV and other connected equipment from the
wall outlet before you begin cleaning your TV.
•
wall outlet before you begin cleaning your TV.
•
Wipe the LCD screen gently with a soft cloth.
•
Stubborn stains may be removed with a cloth slightly
moistened with a solution of mild soap and warm
water.
moistened with a solution of mild soap and warm
water.
•
If using a chemically pretreated cloth, please follow the instruction provided on the
package.
package.
•
Never spray water or detergent directly on the TV set.
It may drip to the bottom of the screen or exterior
parts and enter the TV set, and may cause damage to
the TV set.
It may drip to the bottom of the screen or exterior
parts and enter the TV set, and may cause damage to
the TV set.
•
Never use strong solvents such as a thinner, alcohol or
benzine for cleaning.
benzine for cleaning.
•
Do not plug in the TV into the wall outlet until the moisture from cleaning has
evaporated.
evaporated.
The TV should also be placed on a stable surface to prevent it from toppling over (see
page 18). If you have young children or pets at home, check regularly to ensure the TV is
securely fastened.
page 18). If you have young children or pets at home, check regularly to ensure the TV is
securely fastened.
The remote control does
not function.
not function.
• Replace the batteries.
• Your TV may be in SYNC mode. Press SYNC MENU,
• Your TV may be in SYNC mode. Press SYNC MENU,
select TV Control and then select Home (Menu) or
Options to control the TV.
Options to control the TV.
The TV and its
surrounding become
warm.
surrounding become
warm.
• When the TV is used for an extended period of time, the TV
and its surroundings may become warm to touch. This is not
a malfunction of the TV.
a malfunction of the TV.
The Parental Lock
password has been
forgotten.
password has been
forgotten.
• Enter 4357 for the PIN code. (PIN code 4357 is always
accepted.)
Condition
Explanation/Solution
37
D:\Cmeng's JOB\SONY TV\SY0390_W4 (Rev-4)\4270401131_US\US06OPT.fm
KDL-60/55/46NX720/55/46HX820/XBR-65/55/46HX929
4-270-401-13(1)
Additional
In
form
atio
n
Specifications
System
Television system
NTSC: American TV standard
ATSC (8VSB terrestrial): ATSC compliant 8VSB
QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
ATSC (8VSB terrestrial): ATSC compliant 8VSB
QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Channel coverage
Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69
Analog Cable: 1 - 135 / Digital Cable: 1 - 135
Analog Cable: 1 - 135 / Digital Cable: 1 - 135
Panel system
LCD (Liquid Crystal Display) Panel
Speaker output
10 W + 10 W + 10 W + 10 W (for KDL-60NX720)
10 W + 10 W + 10 W (except KDL-60NX720)
10 W + 10 W + 10 W (except KDL-60NX720)
Input/Output jacks
CABLE/ANTENNA
75-ohm external terminal for RF inputs
VIDEO IN 1/2
VIDEO / AUDIO
COMPONENT IN
YP
B
P
R
(Component Video) / Signal format: 480i, 480p, 720p, 1080i, 1080p
AUDIO
HDMI IN 1/2/3/4
HDMI: Video: 480i, 480p, 720p, 720/24p/30p, 1080i, 1080p, 1080/24p/30p
HDMI:
Audio: Two channel linear PCM 32, 44.1 and 48 kHz, 16, 20 and 24 bits, Dolby Digital
Analog audio input (minijack) (HDMI IN 4 only)
ARC (Audio Return Channel) (HDMI IN 1 only)
ARC (Audio Return Channel) (HDMI IN 1 only)
AUDIO OUT/Headphones
500 mVrms (typical)
Stereo mini jack / Impedance:
Stereo mini jack / Impedance:
16 ohms
DIGITAL AUDIO OUT
(OPTICAL)
(OPTICAL)
PCM/Dolby Digital optical signal
PC IN
D-sub 15-pin, analog RGB
PC/HDMI 4 AUDIO IN
Stereo mini jack
LAN
10BASE-T/100BASE-TX connector (Connection speed may differ depending on the
network environment. 10BASE-T/100BASE-TX communication rate and communication
quality are not guaranteed for this TV.)
network environment. 10BASE-T/100BASE-TX communication rate and communication
quality are not guaranteed for this TV.)
USB/DLNA
Refer to the i-Manual for supported format.
REMOTE
(HX929 series only)*
(HX929 series only)*
1
RS232C, D-sub 9 pin.
This jack is for receiving the external control signal.
This jack is for receiving the external control signal.
Model name KDL-/XBR-
65HX929
60NX720
55HX929
55HX820
55NX720
Power and others
Power requirement
110-240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz)
Power consumption
265 W
182 W
179 W
177 W
181 W
in use
in DAM*
2
0.02 kWh/Day
(You may hear a clicking noise during the download but this is normal.)
in standby
Less than 0.3 W
with 120 V AC
and less than
0.4 W with
240 V AC
with 120 V AC
and less than
0.4 W with
240 V AC
Less than 0.2 W
with 120 V AC
and less than
0.3 W with
240 V AC
with 120 V AC
and less than
0.3 W with
240 V AC
Less than 0.3 W with 120 V AC
and less than 0.4 W with 240 V AC
and less than 0.4 W with 240 V AC
Less than 0.2 W
with 120 V AC
and less than
0.3 W with
240 V AC
with 120 V AC
and less than
0.3 W with
240 V AC
Screen size
(inches measured diagonally)
(inches measured diagonally)
64.5 inches
(65 class)
60 inches
54.6 inches
(55 class)
Display resolution
1,920 dots (horizontal) × 1,080 lines (vertical)
Speaker
Full range
Full range
(mm)
(inches)
Woofer (mm)
(inches)
30 × 150 (2)
1
1
3
/
16
× 6 (2)
40 × 90 (1)
1
1
5
/
8
× 3
5
/
8
(1)
20 × 90 (2)
13
/
16
× 3
5
/
8
(2)
) 60 (2)
) 2
3
/
8
(2)
30 × 150 (2)
1
1
3
/
16
× 6 (2)
40 × 90 (1)
1
1
5
/
8
× 3
5
/
8
(1)
20 × 75 (4)
13
/
16
× 3 (4)
40 × 90 (1)
1
1
5
/
8
× 3
5
/
8
(1)
20 × 90 (2)
13
/
16
× 3
5
/
8
(2)
) 60 (1)
) 2
3
/
8
(1)
Dimensions with
stand
(mm)
(inches)
1,504 × 935 ×
374
59
374
59
1
/
4
× 36
7
/
8
×
14
3
/
4
1,405 × 874 ×
304
55
304
55
3
/
8
× 34
1
/
2
×
12
1,278 × 803 ×
308
50
308
50
3
/
8
× 31
5
/
8
×
12
1
/
4
1,280 × 804 ×
305
50
305
50
1
/
2
× 31
3
/
4
×
12
1
/
8
1,281 × 805 ×
308
50
308
50
1
/
2
× 31
3
/
4
×
12
1
/
4
without stand
(mm)
(inches)
1,504 × 900 × 64
59
59
1
/
4
× 35
1
/
2
×
2
5
/
8
1,405 × 844 × 33
55
55
3
/
8
× 33
1
/
4
×
1
5
/
16
1,278 × 771 × 38
50
50
3
/
8
× 30
3
/
8
×
1
1
/
2
1,280 × 774 × 27
50
50
1
/
2
× 30
1
/
2
×
1
1
/
8
1,281 × 774 × 27
50
50
1
/
2
× 30
1
/
2
×
1
1
/
8
wall-mount hole pattern
(mm)
400 × 300
300 × 300
wall-mount screw size
(mm)
M6 (length: refer to diagram on page 21.)
(Continued)
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D:\Cmeng's JOB\SONY TV\SY0390_W4 (Rev-4)\4270401131_US\US06OPT.fm
KDL-60/55/46NX720/55/46HX820/XBR-65/55/46HX929
4-270-401-13(1)
*1 For HX929 model series, when Control4 is set to On, control by BRAVIA Sync will be disabled.
*2 Download Acquisition Mode (DAM) is used for software updates and/or collecting data for Rovi
*2 Download Acquisition Mode (DAM) is used for software updates and/or collecting data for Rovi
On Screen Guide.
• Optional accessories availability depends on its stock.
• Design and specifications are subject to change without notice.
• Design and specifications are subject to change without notice.
Mass
with stand (kg)/(lb.)
51.7 / 113.8
34.5 / 76.0
31.6 / 69.7
28.3 / 62.4
28.3 / 62.4
without stand (kg)/(lb.)
43.2 / 95.1
28.8 / 63.5
26.1 / 57.5
23.2 / 51.2
23.1 / 50.9
Supplied accessories
See “Checking the accessories” (page 8).
Optional accessories
Connecting cables
Support Belt Kit
Wall-Mount Bracket: SU-WL700 (except XBR-65HX929, KDL-60NX720)
Support Belt Kit
Wall-Mount Bracket: SU-WL700 (except XBR-65HX929, KDL-60NX720)
SU-WL500
Wall-Hanging Bracket: SU-WH500 (except XBR-65HX929)
TV Stand: SU-B551S (XBR-55HX929, KDL-55HX820, KDL-55NX720)
3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50
Camera and Microphone Unit: CMU-BR100
USB Wireless LAN Adapter
TV Stand: SU-B551S (XBR-55HX929, KDL-55HX820, KDL-55NX720)
3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50
Camera and Microphone Unit: CMU-BR100
USB Wireless LAN Adapter
Operating temperature
32 ºF – 104 ºF (0 ºC – 40 ºC)
Model name KDL-/XBR-
65HX929
60NX720
55HX929
55HX820
55NX720
Model name KDL-/XBR-
46HX929
46HX820
46NX720
Power and others
Power requirement
110-240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz)
Power consumption
138 W
142 W
123 W
in use
in DAM*
2
0.02 kWh/Day
(You may hear a clicking noise during the download but this is normal.)
in standby
Less than 0.2 W with 120 V AC and less than 0.4 W with
240 V AC
240 V AC
Less than 0.2 W with 120 V
AC and less than 0.3 W with
240 V AC
AC and less than 0.3 W with
240 V AC
Screen size
(inches measured diagonally)
(inches measured diagonally)
46 inches
Display resolution
1,920 dots (horizontal) × 1,080 lines (vertical)
Speaker
Full range
Full range
(mm)
(inches)
Woofer (mm)
(inches)
30 × 150 (2)
1
1
3
/
16
× 6 (2)
) 60 (1)
) 2
3
/
8
(1)
20 × 75 (4)
13
/
16
× 3 (4)
40 × 90 (1)
1
1
5
/
8
× 3
5
/
8
(1)
20 × 90 (2)
13
/
16
× 3
5
/
8
(2)
) 60 (1)
) 2
3
/
8
(1)
Dimensions with
stand
(mm)
(inches)
1,081 × 692 × 258
42
42
5
/
8
× 27
1
/
4
× 10
1
/
4
1,083 × 693 × 255
42
42
5
/
8
× 27
3
/
8
× 10
1
/
8
1,084 × 694 × 258
42
42
3
/
4
× 27
3
/
8
× 10
1
/
4
without stand
(mm)
(inches)
1,081 × 660 × 38
42
42
5
/
8
× 26 × 1
1
/
2
1,083 × 663 × 27
42
42
5
/
8
× 26
1
/
8
× 1
1
/
8
1,084 × 663 × 27
42
42
3
/
4
× 26
1
/
8
× 1
1
/
8
wall-mount hole pattern
(mm)
300 × 300
wall-mount screw size
(mm)
M6 (length: refer to diagram on page 21.)
Mass
with stand (kg)/(lb.)
24.0 / 52.9
21.1 / 46.5
20.2 / 44.5
without stand (kg)/(lb.)
19.4 / 42.8
16.8 / 37.1
15.8 / 34.8
Supplied accessories
See “Checking the accessories” (page 8).
Optional accessories
Connecting cables
Support Belt Kit
Wall-Mount Bracket: SU-WL700/SU-WL500
Wall-Hanging Bracket: SU-WH500
TV Stand: SU-B461S
3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50
Camera and Microphone Unit: CMU-BR100
USB Wireless LAN Adapter
Support Belt Kit
Wall-Mount Bracket: SU-WL700/SU-WL500
Wall-Hanging Bracket: SU-WH500
TV Stand: SU-B461S
3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50
Camera and Microphone Unit: CMU-BR100
USB Wireless LAN Adapter
Operating temperature
32 ºF – 104 ºF (0 ºC – 40 ºC)
Click on the first or last page to see other XBR-65HX929 service manuals if exist.