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2-4E

DPP-FP70

Cleaning cartridge
X-2055-849-2

AC  adaptor (AC-S2422)

0 

1-480-108-31

AC power cord
(US/CND model)

0 

1-829-809-21

AC power cord
 (AEP/E/EE/RUS model)

0 

1-824-910-31

AC power cord
(UK/HK model)

0 

1-827-269-22

AC power cord
(AUS model)

0 

1

-555-074-71

AC power cord
(KR model)

0 

1-823-947-51

AC power cord
(TW model)

0 

1-830-518-31

AC power cord
(CH model)

0 

1-782-476-41

3-097-069-12

OPERATING, INSTRUCTIONS (ENGLISH)

(EXCEPT TW, KR, CH)

3-097-069-21

OPERATING, INSTRUCTIONS (FRENCH) (CND,AEP)

3-097-069-31

OPERATING, INSTRUCTIONS (GERMAN)(AEP)

3-097-069-41

OPERATING, INSTRUCTIONS (DUTCH)(AEP)

3-097-069-51

OPERATING, INSTRUCTIONS (ITALIAN)(AEP)

3-097-069-61

OPERATING, INSTRUCTIONS (SPANISH)(AEP,E)

3-097-069-71

OPERATING, INSTRUCTIONS (PORTUGUESE)(AEP,E)

3-097-069-81

OPERATING, INSTRUCTIONS (RUSSIAN)(EE,RUS)

3-097-069-91

OPERATING, INSTRUCTIONS (ARABIC)(E)

3-097-075-11

OPERATING, INSTRUCTIONS (PERSIAN)(E)

3-097-075-21

OPERATING, INSTRUCTIONS (KOREAN)(KR)

3-097-075-32

OPERATING, INSTRUCTIONS (SIMPLIFIED CHINESE)

(HK)

3-097-075-42

OPERATING, INSTRUCTIONS (TRADITIONAL CHINESE)

(HK, TW)

3-097-075-51

OPERATING, INSTRUCTIONS (SIMPLIFIED CHINESE)

(CH)

3-097-075-61

OPERATING, INSTRUCTIONS (UKRAINIAN)(EE, RUS)

3-097-070-12

INSTRUCTION (READ THIS FIRST)

 (ENGLISH)(EXCEPT TW, KR, CH)

3-097-070-21

INSTRUCTION (READ THIS FIRST)

(FRENCH)(CND,AEP)

3-097-070-31

INSTRUCTION (READ THIS FIRST) (GERMAN)(AEP)

3-097-070-41

INSTRUCTION (READ THIS FIRST) (DUTCH)(AEP)

3-097-070-51

INSTRUCTION (READ THIS FIRST) (ITALIAN)(AEP)

3-097-070-61

INSTRUCTION (READ THIS FIRST) (SPANISH)(AEP,E)

3-097-070-71

INSTRUCTION (READ THIS FIRST) (PORTUGUESE)(AEP,E)

3-097-070-81

INSTRUCTION (READ THIS FIRST) (RUSSIAN)(EE,RUS)

3-097-070-91

INSTRUCTION (READ THIS FIRST) (ARABIC)(E)

3-097-076-11

INSTRUCTION (READ THIS FIRST) (PERSIAN)(E)

3-097-076-21

INSTRUCTION (READ THIS FIRST) (KOREAN) (KR)

3-097-076-32

INSTRUCTION (READ THIS FIRST)

(SIMPLIFIED CHINESE) (HK)

3-097-076-42

INSTRUCTION (READ THIS FIRST)

(TRADITIONAL CHINESE) (HK, TW)

3-097-076-51

INSTRUCTION (READ THIS FIRST)

(SIMPLIFIED CHINESE) (CH)

3-097-076-61

INSTRUCTION (READ THIS FIRST)

(UKRAINIAN) (EE,RUS)

• Refer to page 2-1 for mark 0.

CD-ROM
(Sony DPP-FP70/90 Printer Driver Software
and Picture Motion Browser Ver.2.0)
3-197-531-05

Conversion (2P) Adaptor
(E model)

0 

1-569-008-22

Note: This item is supplied with the unit as an accessory,

but is not prepared as a service part.

Paper tray
A-1239-944-A (WHITE) (EXCEPT CH)
A-1252-126-A (BLACK) (EXCEPT CH)
A-1267-603-A (WHITE) (CH)
A-1267-604-A (BLACK) (CH)

Slide cover

(Note)

Paper holder

2-190-622-01

Tray (lower) (CH)
Tray (lower P) (EXCEPT CH)
(Note)

L size adaptor
3-096-086-22 (WHITE)
3-096-086-32 (BLACK)

CH

The changed portions from
Ver. 1.3 are shown in blue.

3-1

DPP-FP70

1.  MAIN board;Confirmation of F202, Q206, IC210, Q222, and circuit in surrounding

•5V in TP229.
•3.3V in TP236.
•1.6V in TP249.
•Disconnection of F202
•IC103, IC204, and circuit in surrounding

1.MAIN board:CN501, Q507 and confirmation of surrounding circuit and FFC
2.Confirmation of image in MS
3.Confirmation whether there is in MS problem

1.MAIN board:CN501, Q508, and confirmation of surrounding circuit and FFC
2.Confirmation of image in SD
3.Confirmation whether there is in SD problem

1.MAIN board:CN505, IC501, and surrounding circuit
   3.3V per 6 pin of IC501
2.Is CL501 (CF detection) "L"?
3.Confirmation of image in CF
4.Confirmation whether there is in CF problem

1.MAIN board:LF402, IC406,407, IC103, and the surrounding circuit
   5V in TP405
Confirmation of IC404
2.Confirmation of the camera cable of PictBrige

1. MAIN board:LF401, IC406,407, IC103, and the surrounding circuit
    Have 5V gone out to TP403 whenPC is connected?
2.Confirmation of the PC cable

1.MAIN board:CN504, Q510, IC103, and the surrounding circuit
   10 to 16V in CN504 36 pin
2.LCD board:CN601, CN602, and the surrounding circuit

1.Operation is confirmed in the button test of the service mode.
2.KEY board: Each SW and FFC soldering confirmation
3.MAIN board:CN203, IC209, IC204, IC103, and the surrounding circuit

1.MAIN board:CN206, IC211, IC210, IC204, and the surrounding circuit
2.Does not F201 cut?
3.Whether abnormality is found in the mechanism deck

1.MAIN board:CN204, CN205, and the surrounding circuit

2.Whether abnormality is found in the mechanism deck

1.Prints with Mechanic Test of the service mode and confirms it
2.MAIN board:CN208, IC204, and the surrounding circuit
3.Whether abnormality is found in the mechanism deck

Power cannot be
turned on.

Memory Stick or Memory
Stick Duo cannot be
recognized.

SD card or miniSD card
cannot be recognized.

CF card cannot be
recognized.

PictBridge-capable
camera cannot be
recognized.

Personal computer cannot
be recognized.

LCD of main unit cannot
be displayed.

Key operation

There is no response to
the key operation on the
operation panel.
There is response to

the key operation, but

printing cannot be made.
Printed image is abnormal.

Power supply

Memory card

External
connection

Indication and
operation

3-2

DPP-FP70

The troubles caused by the thermal printer can be classified into
the following 3 groups.

• Paper handling cannot be performed normally. (Paper feed/eject

trouble)

• Ink ribbon cannot be fed normally. (Ribbon trouble)
• Printing cannot be performed normally. (Printing trouble)

Example of each trouble, and the cause and remedy are described.

Trouble:

• Paper cannot be fed from the paper tray.
• Although the paper is fed from the paper tray, it is

stopped halfway.

Check:

• Check if the PU lever operation is normal by

performing the mode transition operation by
Mechanic Test in the service mode.

Normal:

Other cause

Abnormal: Abnormal thermal printer
Others:

• Decrease in frictional force due to the contamination

of paper feed roller

• Abnormal installation of paper tray

Remedy:

• When the thermal printer is abnormal, replace the

thermal printer.

• When the paper feed roller contamination is the cause,

perform the cleaning (wipe dry) of paper feed roller.

• When the paper tray installation is abnormal, check

if the PU lever is placed under the tray plate and
reinstall the paper tray.

Trouble:

• Paper is normally fed, but the paper is ejected without

printing (white paper).

• Multiple sheets of paper are fed continuously.

(Multiple feed)

Cause:

   Paper detection failure

Remedy:

• Replace the MAIN board.
• If the trouble persists after the MAIN board is

replaced, replace the thermal printer.

Trouble:    Although paper is fed, it is ejected backwards as it is.
Cause:

   Paper detection failure

Remedy:

• Replace the MAIN board.
• If the trouble persists after the MAIN board is

replaced, replace the thermal printer.

Trouble:    Paper is folded and stuck in the printer, and it cannot be

   removed. (Paper jamming)

Cause:

• Abnormal thermal printer
• Abnormal print cartridge

Remedy:

• Remove the thermal printer from the lower cabinet

and remove the paper.

• When the thermal printer is abnormal, replace the

thermal printer.

• Check the print cartridge. (Deformation, damage,

slack in ribbon, etc. of print cartridge)

Trouble:

Ribbon  is wrapped around the grid roller and pinch
roller, and cannot be removed. (Ribbon jamming)

Cause:

• Abnormal print cartridge
• Abnormal thermal printer

Remedy:

• Remove the thermal printer from the lower cabinet.

Rotate the gear that is  engaged with the stepping
motor gear and remove the ribbon.

• When the thermal printer is abnormal, replace the

thermal printer.

Trouble:

• Ribbon continues to rotate at the start of printing.
• Ribbon does not rotate at the start of printing.

Cause:

• Abnormal thermal printer
• Abnormal MAIN board
• Abnormal installation of paper tray and print cartridge

Remedy:

• Replace the MAIN board.
• If the trouble persists after the MAIN board is

replaced, replace the thermal printer.

• Reinstall the paper tray and print cartridge.

Trouble:

• Paper is ejected without printing (white paper) and

“Print cartridge is not correct” is displayed.

Cause:

• Print cartridge assembly failure
• Abnormal thermal printer
• Abnormal MAIN board

Remedy:

• Replace the ribbon cassette.
• Replace the MAIN board.
• If the trouble persists after the MAIN board is

replaced, replace the thermal printer.

3-3E

DPP-FP70

Trouble:

Abnormal print appears on the printing side of paper at
regular pitch intervals in the paper feed direction.

Note:

• Pitch interval 22 mm: Abnormal pinch roller
• Pitch interval 31.4 mm/15.7 mm:Abnormal platen

roller

• Pitch interval 9.4 mm: Abnormal grid roller
• Other cases: Abnormal gear, etc.

Cause:

• Adhesion of foreign substances (such as dust and

grease)

• Defective molding of platen roller
• Flaw, damage

Remedy:

• When the dust adheres to the pinch roller, perform

the cleaning using the cleaning cartridge supplied with
this unit.(If trouble persists after performing the
cleaning once, repeat the cleaning a few times.)

• Remove the thermal printer from the lower cabinet

and perform the cleaning of each roller. (Remove the
dust or other contamination using the tools such as a
cloth-wrapped stick in its end, sellotape or gum  tape.)

• Remove the thermal printer from the lower cabinet

and remove the foreign substances adhered to the gear.

• If the trouble is caused by the flaw or damage of parts,

replace the thermal printer.

Trouble:

Streaks appear on the printing side of paper in the paper
feed direction.

Cause:

• Adhesion of foreign substances to thermal head
• Thermal head breakage
• Flaw or adhesion of foreign substance on the ribbon

cassette (contact area on the printing side)

• Flaw or burr on the paper of printing side

Remedy:

• Perform the cleaning using the cleaning cartridge

supplied with this unit.

• Remove the foreign substance from the ribbon

cassette, or replace it.

• If trouble persists after performing the cleaning,

replace the thermal printer.

Trouble:

Colored streaks appear on the printing side of paper.
(Paperwrinkle occurred.)

Cause:

• Abnormal thermal printer
• Abnormal ribbon cassette

Remedy:

• Replace the thermal printer.
• Check the assembling and damage status of ribbon

cassette.

Trouble:

Print output is apparently abnormal. (White paper
ejection, partial white streaks, wide black band, etc.)

Cause:

• Connection failure of the flexible flat cable (FFC) of

thermal head (disconnected, not correctly inserted)

• Abnormal connector of FFC of thermal head (bridge)
• Abnormal thermal head

Remedy:

• Check if FFC is correctly connected.
• Replace the MAIN board.
• Replace the thermal printer.

Trouble:

Faint area appears on the printing side.

Cause:

Abnormal thermal printer

Remedy:

Replace the thermal printer.

When checking the abnormal state, be careful of the following.
•

Only the specified print pack (ribbon and printing paper) can
be used in this unit. Check the customer’s ribbon and printing
paper. The ribbon and printing paper can be used only once. In
case that the customer rewinds the ribbon or reuses the paper
intentionally, the trouble such as entangling of ribbon may
occur.

•

In case that the print pack is exposed to high temperature or
high humidity environment for long time after it is opened, the
specified performance may not be obtained. Especially, the
printing paper may be warped badly. In such case, normal paper
feeding and printing may not be performed. If possible, check
the condition of customer’s print pack.

•

The abnormal printing may be caused by the digital camera,
memory card or PC that the customer uses. Therefore, if
possible, check the trouble with the equipment that the customer
uses.