Sony DSC-HX20 / DSC-HX20V / DSC-HX30 / DSC-HX30V (serv.man2) Service Manual ▷ View online
DSC-HX20/HX20V/HX30/HX30V_L2
1-2
– ENGLISH –
3) Search the model whose new Destination Data file you want to get on the TISS homepage.
When the Destination Data file has been updated, a file with a name “Destination File For ‘model name’.zip” is registered.
(Example) Destination File For DSC-WX50.zip
Furthermore, the version supported by the Destination Data file is shown in the Remarks column.
Note : If the Destination Data file has not been updated, contact the Service Headquarters.
4) Download the Destination Data file of the relevant model and unzip the file.
5) Execute “DESTINATION DATA WRITE” in the Adjust tab of the Adjust manual.
Click the [START] button.
6) Click the [File Update] button in the window.
7) A file selection screen opens. Select the Destination Data file to be added and click the [Open] button.
8) When the file has been successfully added, the following window opens.
9) Check the Destination Ver. window and confirm that the version has been updated.
Destination Ver. window
DSC-HX20/HX20V/HX30/HX30V_L2
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1-3. METHOD FOR COPYING OR ERASING THE DATA IN INTERNAL MEMORY
The data can be copied/erased by the operations on the HOME screen. (When erasing the data, execute formatting the internal memory.)
Note 1:When replacing the SY-325 board, erase the data in internal memory of the board before replacement.
Note 2:When replacing the SY-325 board, execute formatting and initialize the internal memory after replacement.
Note 2:When replacing the SY-325 board, execute formatting and initialize the internal memory after replacement.
Method for Copying the Data in Internal Memory
Copy
Copies all images in the internal memory to a memory card.
1. Insert a memory card with sufficient free capacity into the camera.
2. MENU
(Settings)
(Memory
Card
Tool)
[Copy]
[OK]
Notes
Use a fully charged battery pack. If you attempt to copy image files using a battery pack with little
remaining charge, the battery pack may run out, causing copying to fail or possibly corrupting the data.
Images cannot be copied individually.
Images cannot be copied individually.
The original images in the internal memory are retained even after copying. To delete the contents of the
internal memory, remove the memory card after copying, then format the internal memory ([Format] in
internal memory, remove the memory card after copying, then format the internal memory ([Format] in
[Internal Memory Tool]).
The data will be copied to the recording folder that is currently being used, with a number one higher
than the largest data number in that folder.
than the largest data number in that folder.
Method for Formatting the Internal Memory or “Memory Stick Duo” media
Format
Formats the memory card or the internal memory.
When you use a memory card with this camera for the first time, it is recommended to format the card using
When you use a memory card with this camera for the first time, it is recommended to format the card using
the camera for stable performance of the memory card before shooting. Note that formatting permanently
erases all data on the memory card, and is unrecoverable. Save precious data on a computer, etc.
erases all data on the memory card, and is unrecoverable. Save precious data on a computer, etc.
1. MENU
(Settings)
(Memory Card Tool) or
(Internal Memory Tool)
[Format]
[OK]
Note
Note that formatting permanently erases all data including even protected images.
1-4. HOW TO WRITE DATA TO INTERNAL MEMORY
Usually, the camera has been set so as to disable the data writing from the PC to the internal memory of the camera.
This setting must be changed temporarily when the data is to be written to the internal memory such as a case after the board replacement.
To change settings is enabled with using the writing enabler tool (Write Enable Tool) on the Adjust Manual is activating from the Adjust Station.
This setting must be changed temporarily when the data is to be written to the internal memory such as a case after the board replacement.
To change settings is enabled with using the writing enabler tool (Write Enable Tool) on the Adjust Manual is activating from the Adjust Station.
Data writing method
1) Start the Adjust Manual from the Adjust Station.
2) Click
(Write Enable Tool) button.
3) Click “Activate Write Enable Mode” button.
4) Upon completion of the setting change, the following message will be displayed.
5) Return the driver to the original one, and connect the PC to the camera (USB mode: Mass Storage).
6) Write the data read out into the PC to the internal memory of the camera.
7) Disconnect the PC from the camera, and turn off the camera.
6) Write the data read out into the PC to the internal memory of the camera.
7) Disconnect the PC from the camera, and turn off the camera.
Note: By turning off the camera, the write enable setting is reset.
DSC-HX20/HX20V/HX30/HX30V_L2
1-4
– ENGLISH –
1-5. SELF-DIAGNOSIS FUNCTION
1-5-1. Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis func-
tion starts working, and displays on the LCD screen what to do.
Details of the self-diagnosis functions are provided in the Instruction
manual.
tion starts working, and displays on the LCD screen what to do.
Details of the self-diagnosis functions are provided in the Instruction
manual.
1-5-2. Self-diagnosis Display
When problems occur while the unit is operating, the LCD screen shows
a 4-digit display consisting of an alphabet and numbers, which blinks at
3.2 Hz. This 5-character display indicates the “repaired by:”, “block” in
which the problem occurred, and “detailed code” of the problem.
a 4-digit display consisting of an alphabet and numbers, which blinks at
3.2 Hz. This 5-character display indicates the “repaired by:”, “block” in
which the problem occurred, and “detailed code” of the problem.
0 0
3 2
C
Repaired by:
Refer to “1-5-3. Self-diagnosis Code Table”.
Indicates the appropriate
step to be taken.
E.g.
13 ....Format the “memory card”.
32 ....Turn on power again.
13 ....Format the “memory card”.
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2 Hz
C : Corrected by customer
E : Corrected by service
engineer
LCD screen
1-5-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
1
3
0
1
The internal memory has experienced a
media error.
media error.
Turn the power off and on again.
The internal memory has experienced a
format error.
format error.
Format the internal memory.
Memory card is unformatted.
Format the memory card.
Memory card is broken.
Insert a new memory card.
Memory card type error.
Insert a supported memory card.
The camera cannot read or write data on
the memory card.
the memory card.
Turn the power off and on again, or taking out and inserting the memory
card several times.
card several times.
C
3
2
0
1
Trouble with hardware.
Turn the power off and on again.
E
4
1
0
0
Abnormality of network control.
Turn power off and turn power on again.
E
4
1
0
1
Abnormality of network control device.
Turn power off and turn power on again.
E
6
1
0
0
Difficult to adjust focus.
(Cannot initialize focus)
(Cannot initialize focus)
Retry turn the power on by the power switch. If it does not recover, check
the focus reset sensor of lens block (pin ej, el of CN405 on the SY-325
board). If it is OK, check the focus motor drive IC (IC401 on the SY-325
board).
the focus reset sensor of lens block (pin ej, el of CN405 on the SY-325
board). If it is OK, check the focus motor drive IC (IC401 on the SY-325
board).
E
6
1
1
0
Zoom operations fault.
(Cannot initialize zoom lens.)
(Cannot initialize zoom lens.)
Retry turn the power on by the power switch. Check the zoom reset sensor
of lens block (pin wa of CN405 on the SY-325 board) when zooming is
performed when the zoom button is operated. If it is OK, check the zoom
motor drive IC (IC401 on the SY-325 board).
of lens block (pin wa of CN405 on the SY-325 board) when zooming is
performed when the zoom button is operated. If it is OK, check the zoom
motor drive IC (IC401 on the SY-325 board).
E
6
1
3
0
Reset position detection error on the step-
per iris initializing.
per iris initializing.
Turn power off and turn power on again.
E
6
2
0
2
Abnormality of IC for steadyshot.
Check or replacement of the IC for steadyshot (IC401 on the SY-325
board).
board).
E
6
2
1
0
Lens initializing failure.
Check or replacement of the IC for steadyshot (IC401 on the SY-325
board).
board).
E
6
2
1
1
Lens overheating (PITCH).
Check the HALL element (PITCH) of optical image stabilizer (pin 9, qa
of CN405 on the SY-325 board). If it is OK, check PITCH angular velocity
sensor (SE401 on the SY-325 board) peripheral circuits.
of CN405 on the SY-325 board). If it is OK, check PITCH angular velocity
sensor (SE401 on the SY-325 board) peripheral circuits.
E
6
2
1
2
Lens overheating (YAW).
Check the HALL element (YAW) of optical image stabilizer (pin qk, w;
of CN405 on the SY-325 board). If it is OK, check YAW angular velocity
sensor (SE401 on the SY-325 board) peripheral circuits.
of CN405 on the SY-325 board). If it is OK, check YAW angular velocity
sensor (SE401 on the SY-325 board) peripheral circuits.
E
6
2
2
0
Abnormality of thermistor.
Check the OIS temp sensor of optical image stabilizer (pin 8 of CN405
on the SY-325 board).
on the SY-325 board).
E
9
1
0
1
Abnormality when flash is being charged. Checking of flash unit or replacement of flash unit. (Note 1)
E
9
4
0
0
Internal memory fault.
Inspect the internal memory (IC211 on the SY-325 board).
E
9
5
0
0
GPS hardware error.
Check whether the RL-130 flexible board of connected between SY-325
board and RL-129 board is broken, and check whether it is inserted im-
perfectly. If there is no problem the coaxial cable or flexible board, inspect
or replacement of the SY-325 or RL-129 board.
board and RL-129 board is broken, and check whether it is inserted im-
perfectly. If there is no problem the coaxial cable or flexible board, inspect
or replacement of the SY-325 or RL-129 board.
E
9
5
0
1
Acceleration sensor hardware error.
(GPS hardware error)
(GPS hardware error)
Check whether the RL-130 flexible board of connected between SY-325
board and RL-129 board is broken, and check whether it is inserted im-
perfectly. If there is no problem the coaxial cable or flexible board, inspect
or replacement of the SY-325 or RL-129 board.
board and RL-129 board is broken, and check whether it is inserted im-
perfectly. If there is no problem the coaxial cable or flexible board, inspect
or replacement of the SY-325 or RL-129 board.
E
9
5
0
2
Electronic compass hardware error.
(GPS hardware error)
(GPS hardware error)
Check whether the RL-130 flexible board of connected between SY-325
board and RL-129 board is broken, and check whether it is inserted im-
perfectly. If there is no problem the coaxial cable or flexible board, inspect
or replacement of the SY-325 or RL-129 board.
board and RL-129 board is broken, and check whether it is inserted im-
perfectly. If there is no problem the coaxial cable or flexible board, inspect
or replacement of the SY-325 or RL-129 board.
Note 1: After repair, be sure to perform “1-6. PROCESS AFTER FIXING FLASH ERROR”.
Note 2: Functions of codes with * mark are not provided in this unit.
Note 2: Functions of codes with * mark are not provided in this unit.
*
*
*
DSC-HX20/HX20V/HX30/HX30V_L2
1-5
– ENGLISH –
1-6. PROCESS AFTER FIXING FLASH ERROR
When “FLASH error” (Self-diagnosis Code E : 91 : 01) occurs, to prevent any abnormal situation caused by high voltage, setting of the flash is changed
automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated. Flash error code can be on the HOME screen.
automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated. Flash error code can be on the HOME screen.
Method for Initializing the Flash Error Code
Reset Flash Error using the Flash Error Repair Tool Ver_[].[].exe.
1-7. PRECAUTION ON REPLACING THE CABINET (BOTTOM)
1-7-1. Precaution on ordering the Cabinet (Bottom)
(When the laser printing method is used on the Cabi-
net (Bottom))
The model display adopts the laser printing method.
Therefore, the Cabinet (Bottom) for replacement differs depending on
the destination.
As similar displays are provided, choose the suitable one for order.
Therefore, the Cabinet (Bottom) for replacement differs depending on
the destination.
As similar displays are provided, choose the suitable one for order.
Note: After replacing the Cabinet (Bottom) , the serial number for it
will be changed to the one exclusive for service use.
Inform a customer of the serial number change and change the
serial number in the repair data.
Inform a customer of the serial number change and change the
serial number in the repair data.
Part No.
Description
A-1878-204-A CABINET (BOTTOM)
DSC-HX30V (CND Model)
Part No.
Description
A-1878-205-A CABINET (BOTTOM)
Part No.
Description
A-1878-211-A CABINET (BOTTOM) (BLACK)
DSC-HX30V (TW Model)
Part No.
Description
A-1878-207-A CABINET (BOTTOM) (BLACK)
DSC-HX30V (KR Model)
Part No.
Description
A-1878-206-A CABINET (BOTTOM) (BLACK)
DSC-HX30V (AUS, J Model)
Part No.
Description
A-1878-203-A CABINET (BOTTOM) (BLACK)
DSC-HX30 (CH Model)
Part No.
Description
A-1878-213-A CABINET (BOTTOM) (BLACK)
DSC-HX20V (US Model)
Part No.
Description
A-1878-215-A CABINET (BOTTOM)
DSC-HX20V (AEP, UK, E, AUS Model) (BLACK)
Part No.
Description
A-1878-218-A CABINET (BOTTOM) (BLACK)
A-1878-212-A CABINET (BOTTOM) (BROWN)
A-1878-210-A CABINET (BOTTOM) (BROWN)
A-1878-209-A CABINET (BOTTOM) (BROWN)
A-1878-208-A CABINET (BOTTOM) (BROWN)
A-1878-214-A CABINET (BOTTOM) (BROWN)
DSC-HX30V (HK Model)
DSC-HX30V (US Model)
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
Serial No.
The changed portions from
Ver. 1.4 are shown in blue.
Ver. 1.4 are shown in blue.
Ver. 1.5 2013.02
DSC-HX20V (AEP, UK, E Model) (BROWN)
Part No.
Description
A-1878-224-A CABINET (BOTTOM) (BROWN)
DSC-HX20V (AEP Model) (BLACK)
Part No.
Description
A-1878-220-A CABINET (BOTTOM)
DSC-HX20V (E Model)
Part No.
Description
A-1878-216-A CABINET (BOTTOM) (BLACK)
A-1878-217-A CABINET (BOTTOM) (BROWN)
DSC-HX20 (AEP Model) (BLACK)
Part No.
Description
A-1891-788-A CABINET (BOTTOM)
Serial No.
Serial No.
Serial No.
Serial No.
1-7-2. Precaution on ordering the Cabinet (Bottom) (When a model label is used on the Cabinet (Bottom))
In case of replacing the Cabinet (Bottom) that has the model label on it, use the following part.
Affix the original model label onto the new Cabinet (Bottom).
4-420-615-01: BOTTOM (350), CABINET (DSC-HX30V (BLACK))
4-420-615-11: BOTTOM (350), CABINET (DSC-HX30V (BROWN))
Affix the original model label onto the new Cabinet (Bottom).
4-420-615-01: BOTTOM (350), CABINET (DSC-HX30V (BLACK))
4-420-615-11: BOTTOM (350), CABINET (DSC-HX30V (BROWN))
Click on the first or last page to see other DSC-HX20 / DSC-HX20V / DSC-HX30 / DSC-HX30V (serv.man2) service manuals if exist.