Sharp MX-M310 / MX-M310N (serv.man11) User Manual / Operation Manual ▷ View online
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7
TROUBLESHOOTING AND MAINTENANCE
DISPLAY MESSAGES................................... 117
TROUBLESHOOTING ................................... 119
PROBLEMS WHEN THE NETWORK SCANNER
FUNCTION IS USED...................................... 123
FUNCTION IS USED...................................... 123
● DISPLAY MESSAGES..................................125
● IF YOUR E-MAIL IS RETURNED .................126
● IMPORTANT POINTS WHEN USING SCAN TO
● IF YOUR E-MAIL IS RETURNED .................126
● IMPORTANT POINTS WHEN USING SCAN TO
E-MAIL ..........................................................126
MISFEED REMOVAL..................................... 127
● MISFEED REMOVAL GUIDANCE ...............127
● MISFEED IN THE RSPF...............................128
● MISFEED IN THE BYPASS TRAY ...............129
● MISFEED IN THE MACHINE........................129
● MISFEED IN THE CENTRE TRAY...............131
● MISFEED IN THE UPPER PAPER TRAY ....131
● MISFEED IN THE LOWER PAPER TRAY ...132
● MISFEED IN THE RIGHT TRAY (when a right
● MISFEED IN THE RSPF...............................128
● MISFEED IN THE BYPASS TRAY ...............129
● MISFEED IN THE MACHINE........................129
● MISFEED IN THE CENTRE TRAY...............131
● MISFEED IN THE UPPER PAPER TRAY ....131
● MISFEED IN THE LOWER PAPER TRAY ...132
● MISFEED IN THE RIGHT TRAY (when a right
tray (MX-TE10) is installed) ..........................132
● MISFEED IN THE UPPER EXIT AREA (when a
job separator tray kit or finisher (MX-FN13) is
installed)........................................................133
installed)........................................................133
● MISFEED IN AN OUTPUT TRAY (when a
finisher (MX-FN13) is installed).....................133
REPLACING THE TONER CARTRIDGE ...... 134
STAPLE CARTRIDGE REPLACEMENT....... 135
CHECKING THE TONER QUANTITY AND
TOTAL COUNT.............................................. 137
TOTAL COUNT.............................................. 137
CLEANING THE MACHINE........................... 137
● DOCUMENT GLASS AND DOCUMENT
COVER/RSPF...............................................137
● THE BYPASS TRAY PAPER FEED ROLLER.....138
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PERIPHERAL DEVICES AND SUPPLIES
PERIPHERAL DEVICES................................ 139
● FINISHER (MX-FN13) ..................................140
● 500-SHEET PAPER FEED UNIT/ 2 x 500-
● 500-SHEET PAPER FEED UNIT/ 2 x 500-
SHEET PAPER FEED UNIT .........................141
● REVERSING SINGLE PASS FEEDER ........142
STORAGE OF SUPPLIES ............................. 142
● PROPER STORAGE ....................................142
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APPENDIX
SPECIFICATIONS ......................................... 143
SPECIFICATIONS FOR NETWORK SCANNER .. 145
INDEX ............................................................ 146
● INDEX BY PURPOSE.................................. 150
TO THE ADMINISTRATOR OF THE MACHINE... 154
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CAUTIONS
Follow the cautions below when using this machine.
CAUTIONS ON USING THE MACHINE
Warning:
• The fusing area is hot. Exercise care in this area when removing misfed paper.
• Do not look directly at the light source. Doing so may damage your eyes.
• Do not look directly at the light source. Doing so may damage your eyes.
Caution:
• Do not switch the machine rapidly on and off. After turning the machine off, wait 10 to 15 seconds before turning it
back on.
• Machine power must be turned off before installing any supplies.
• Place the machine on a firm, level surface.
• Do not install the machine in a humid or dusty location.
• When the machine is not used for a long time, for example, during prolonged holidays, turn the power switch off
• Place the machine on a firm, level surface.
• Do not install the machine in a humid or dusty location.
• When the machine is not used for a long time, for example, during prolonged holidays, turn the power switch off
and remove the power cord from the outlet.
• When moving the machine, be sure to turn the power switch off and remove the power cord from the outlet.
• Do not cover the machine with a dust cover, cloth or plastic film while the power is on. Doing so may prevent heat
• Do not cover the machine with a dust cover, cloth or plastic film while the power is on. Doing so may prevent heat
dissipation, damaging the machine.
• Use of controls or adjustments or performance of procedures other than those specified herein may result in
hazardous laser radiation exposure.
• The socket-outlet should be installed near the machine and should be easily accessible.
• Do not throw the toner cartridge into a fire. Toner may fly and cause burns.
• Store toner cartridges out of the reach of small children.
• Do not throw the toner cartridge into a fire. Toner may fly and cause burns.
• Store toner cartridges out of the reach of small children.
IMPORTANT POINTS WHEN SELECTING AN
INSTALLATION SITE
INSTALLATION SITE
Improper installation may damage the machine. Please note the following during initial installation and whenever the
machine is moved.
machine is moved.
Do not install your machine in areas that are:
The machine should be installed near an accessible power outlet for easy connection and
disconnection.
disconnection.
If the machine is moved from a cool place to a warm place, condensation may form inside the machine. Operation
in this condition will cause poor copy quality and malfunctions. Leave the machine at room temperature for at least
2 hours before use.
in this condition will cause poor copy quality and malfunctions. Leave the machine at room temperature for at least
2 hours before use.
• damp, humid, or very
dusty
• exposed to direct sunlight
• poorly
ventilated
• subject to extreme
temperature or humidity
changes, e.g., near an
air conditioner or
heater.
changes, e.g., near an
air conditioner or
heater.
Caution
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Be sure to connect the power cord only to a power outlet that meets the specified voltage and
current requirements. Also make certain the outlet is properly grounded.
current requirements. Also make certain the outlet is properly grounded.
Be sure to allow the required space around the
machine for servicing and proper ventilation.
machine for servicing and proper ventilation.
CAUTIONS ON HANDLING THE MACHINE
Observe the following precautions when handling the machine to maintain top performance.
Do not drop the machine, subject it to shock or strike it against any object.
Store spare toner cartridges in a cool dry place without removing from the package before use.
Store spare toner cartridges in a cool dry place without removing from the package before use.
• If they are exposed to direct sunlight or excessive heat, poor copies may result.
Do not touch the photoconductive drum (green portion).
• Scratches or smudges on the drum will cause dirty copies.
LASER INFORMATION
Connect the machine to a power outlet which is not used for other electric appliances. If a lighting fixture is
connected to the same outlet, the light may flicker.
connected to the same outlet, the light may flicker.
Note
30 cm (12")
30 cm
(12")
30 cm
(12")
CAUTION:
Do not install the machine in a location with poor air circulation.
A small amount of ozone is created inside the machine during printing. The amount of ozone created is not
sufficient to be harmful; however, an unpleasant odor may be noticed during large copy runs, and thus the
machine should be installed in a room with a ventilation fan or windows that provide sufficient air circulation.
(The odor may occasionally cause headaches.)
* Install the machine so that people are not directly exposed to exhaust from the machine. If installed near a
Do not install the machine in a location with poor air circulation.
A small amount of ozone is created inside the machine during printing. The amount of ozone created is not
sufficient to be harmful; however, an unpleasant odor may be noticed during large copy runs, and thus the
machine should be installed in a room with a ventilation fan or windows that provide sufficient air circulation.
(The odor may occasionally cause headaches.)
* Install the machine so that people are not directly exposed to exhaust from the machine. If installed near a
window, ensure that the machine is not exposed to direct sunlight.
Wave length
785 nm
+10 nm
-15 nm
-15 nm
Pulse times
North America:
26 cpm model: (6.213 µs)/7 mm
31 cpm model: (7.385 µs)/7 mm
31 cpm model: (7.385 µs)/7 mm
Europe:
26 cpm model: (6.213 µs)/7 mm
31 cpm model: (7.385 µs)/7 mm
31 cpm model: (7.385 µs)/7 mm
Output power
Max. 0.9 mW
This Digital Equipment is CLASS 1 LASER PRODUCT (IEC 60825-1 Edition 1.2-2001)
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ENVIRONMENTAL INFORMATION
The products that meet the ENERGY STAR
®
guidelines carry the logo shown above.
The products without the logo may not meet the ENERGY STAR
®
guidelines.
USING THE MANUAL
This machine has been designed to provide convenient copying features in a minimum amount of office space and
with maximum operational ease. To get full use of all machine features, be sure to familiarize yourself with this
manual and the machine. For quick reference during machine use, keep this manual in a handy location.
with maximum operational ease. To get full use of all machine features, be sure to familiarize yourself with this
manual and the machine. For quick reference during machine use, keep this manual in a handy location.
ABOUT THE OPERATION MANUALS
The operation manuals for the machine are as follows:
Operation Manual (this manual)
This manual contains explanations of the product and procedures for using the machine as a copier or network
scanner.
This also explains administrator settings for machine management and copier related functions.
Administrator settings for the fax functions are explained in the operation manual for facsimile.
scanner.
This also explains administrator settings for machine management and copier related functions.
Administrator settings for the fax functions are explained in the operation manual for facsimile.
Online manual (for printer)
This manual is on the CD-ROM, and explains the procedures for using the machine as a printer, network printer, and
network scanner.
network scanner.
Software setup guide (for printer)
This manual contains instructions for installing the software that allows the machine to be used with your computer
and procedures for establishing initial printer settings.
and procedures for establishing initial printer settings.
THE MEANING OF "R" IN ORIGINAL AND PAPER SIZE
INDICATIONS
INDICATIONS
An "R" appearing at the end of an original or paper size (A4R, A5R, 5-1/2" x 8-1/2"R, 8-1/2" x 11"R, etc.) indicates that
the original or paper is oriented horizontally as shown below.
the original or paper is oriented horizontally as shown below.
Sizes that can be placed only in the horizontal (landscape) orientation (B4, A3, 8-1/2" x 14", 11" x 17"), do not
contain the "R" in their size indication.
contain the "R" in their size indication.
Products that have earned the ENERGY STAR
®
are designed to protect the environment
through superior energy efficiency.
<Horizontal (Landscape) orientation>
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