Sharp MX-6580N / MX-7580N (serv.man2) Handy Guide ▷ View online
SHARP
TROUBLE CODES
61
A0
Program Trouble
01 PCU ROM abnormality
02 SCU ROM abnormality
04 ACU/ACRE ROM error
10 MFP Controller ROM error
15 Incompatible DSK Boot and program
02 SCU ROM abnormality
04 ACU/ACRE ROM error
10 MFP Controller ROM error
15 Incompatible DSK Boot and program
firmware version
17 UI data & CPU firmware inconsistency.
18 Firmware mismatch error (ASIC-MAIN)
19 MFPC Boot (synchronisation) error
20 Firmware & EEPROM conflict (MFP)
21 Firmware & EEPROM conflict (PCU)
22 Firmware & EEPROM conflict (SCU)
18 Firmware mismatch error (ASIC-MAIN)
19 MFPC Boot (synchronisation) error
20 Firmware & EEPROM conflict (MFP)
21 Firmware & EEPROM conflict (PCU)
22 Firmware & EEPROM conflict (SCU)
C1
Main Charge Trouble
01 MC cleaner trouble (K)
03 MC cleaner trouble (C)
05 MC cleaner trouble (M)
07 MC cleaner trouble (Y)
10 Main charger trouble (K)
14 Main charger trouble (colour)
40 MC PWB trouble
03 MC cleaner trouble (C)
05 MC cleaner trouble (M)
07 MC cleaner trouble (Y)
10 Main charger trouble (K)
14 Main charger trouble (colour)
40 MC PWB trouble
C4
PTC / 2TC Trouble
00 PTC trouble
01 PTC cleaner trouble
20 Primary transfer output open trouble
21 Primary transfer output short trouble
25 1TC PWB trouble
30 2
01 PTC cleaner trouble
20 Primary transfer output open trouble
21 Primary transfer output short trouble
25 1TC PWB trouble
30 2
nd
transfer output open trouble
31 2
nd
transfer output short circuit
35 2TC PWB trouble
CE
Network Communication Trouble
00 Network communication error
01 Network card is not installed or defective
02 FTP or Mail server is not found
03 Specified server does not correspond during
01 Network card is not installed or defective
02 FTP or Mail server is not found
03 Specified server does not correspond during
transmission
04 Invalid account/password (FTP server)
05 Invalid directory entered (FTP server)
06 Specified mail server (POP3) is not found
07 Invalid server account or password
08 The specified mail server (POP3) suspends
05 Invalid directory entered (FTP server)
06 Specified mail server (POP3) is not found
07 Invalid server account or password
08 The specified mail server (POP3) suspends
response
E6
SPF Shading Trouble
10 SPF shading error (Black level correction)
E6
SPF Shading Trouble
11 SPF shading error (White level correction)
14 SPF CCD-ASIC error
14 SPF CCD-ASIC error
E7
MFP / HDD / LSU / PCU Control Trouble
01 MFP image data trouble.
03 HDD trouble.
04 HDD-ASIC error.
10 Shading trouble (Black level correction).
11 Shading trouble (White level correction).
14 CCD-ASIC communication error.
20 LSU laser detection error (K).
21 LSU laser detection error (C).
22 LSU laser detection error (M).
23 LSU laser detection error (Y).
24 LSU LD driver error (K)
25 LSU LD driver error (C)
26 LSU LD driver error (M)
27 LSU LD driver error (Y)
28 LSU-PCU connection trouble
29 LSU-ASIC frequency error
42 Image data trouble (ACRE-ASIC)
46 Image data decode error (ACRE-ASIC)
47 MFP & ACRE firmware inconsistency (ASIC)
48 Image data decode error (ACRE PWB)
49 Watermark data error
50 Firmware combination error (ICU – PCU)
55 PCU EEPROM sum check error
60 MFP combination error (Firmware/PWB)
61 MFP-PCU combination error
62 MFP controller connection error
80 MFP-SCU communication trouble.
89 MFPC PWB and Energy Saving NIC
03 HDD trouble.
04 HDD-ASIC error.
10 Shading trouble (Black level correction).
11 Shading trouble (White level correction).
14 CCD-ASIC communication error.
20 LSU laser detection error (K).
21 LSU laser detection error (C).
22 LSU laser detection error (M).
23 LSU laser detection error (Y).
24 LSU LD driver error (K)
25 LSU LD driver error (C)
26 LSU LD driver error (M)
27 LSU LD driver error (Y)
28 LSU-PCU connection trouble
29 LSU-ASIC frequency error
42 Image data trouble (ACRE-ASIC)
46 Image data decode error (ACRE-ASIC)
47 MFP & ACRE firmware inconsistency (ASIC)
48 Image data decode error (ACRE PWB)
49 Watermark data error
50 Firmware combination error (ICU – PCU)
55 PCU EEPROM sum check error
60 MFP combination error (Firmware/PWB)
61 MFP-PCU combination error
62 MFP controller connection error
80 MFP-SCU communication trouble.
89 MFPC PWB and Energy Saving NIC
communication trouble
90 MFP-PCU communication trouble.
91 Fax reception image data error
92 Copy image data error
93 Image data process error (except Copy &
91 Fax reception image data error
92 Copy image data error
93 Image data process error (except Copy &
Fax).
94 Image data process error (filing image data)
96 DIMM memory check error (MFP PWB)
96 DIMM memory check error (MFP PWB)
A0 LSU LD PWB EEPROM R/W error (K)
A1 LSU LD PWB EEPROM R/W error (C)
A2 LSU LD PWB EEPROM R/W error (M)
A3 LSU LD PWB EEPROM R/W error (Y)
A7 SSD trouble
A1 LSU LD PWB EEPROM R/W error (C)
A2 LSU LD PWB EEPROM R/W error (M)
A3 LSU LD PWB EEPROM R/W error (Y)
A7 SSD trouble
C0 TPM PWB (DSK) data access error
C1 DSK communication error (boot up)
C1 DSK communication error (boot up)
TROUBLE CODES
SHARP
62
EE
Developer Adjustment Trouble
EC Auto DV adjustment trouble.
EL Auto DV adjustment trouble
(over toned).
EU Auto DV adjustment trouble
(under toned).
F0
Output Peripheral Trouble
03 Finisher paper exit roller lift motor section
abnormality (FNM110)
08 Finisher stapler shift motor section
abnormality (FNM107)
10 Finisher staple motor section abnormality
(FNM115)
11 Finisher bundle exit motor section
abnormality (FNM116)
14 Finisher paper rear edge falling motor section
abnormality (FNM113)
15 Finisher tray lift motor section abnormality
(FNM106)
18 Finisher rear edge hold motor section
abnormality (FNM118)
19 Finisher paper alignment motor F section
abnormality (FNM108)
20 Finisher paper alignment motor R section
abnormality (FNM109)
23 Shutter trouble (FNCL102)
25 Finisher paper transport roller lift motor
25 Finisher paper transport roller lift motor
section abnormality (FNM119)
28 Finisher paper alignment roller lift motor
section abnormality (FNM112)
29 Finisher PWB cooling fan abnormality
(FNFAN102)
30 Communication trouble between the finisher
and the saddle
31 Finisher saddle folding motor section
abnormality (FNFAN103)
32 Finisher relay unit transport motor section
abnormality (FNFAN104)
33 Finisher punch shift motor section
abnormality (FNM113)
34 Finisher punch motor section abnormality
(FNM117)
37 Finisher backup RAM trouble
40 Communication trouble between the finisher
40 Communication trouble between the finisher
saddle and the trimmer.
41 Finisher saddle lead edge stopper motor
section abnormality (FSM203)
42 Finisher saddle folding roller guide motor
section abnormality (FSM204)
F0
Output Peripheral Trouble
43 Finisher saddle alignment motor section
abnormality (FSM212)
44 Finisher saddle rear edge hold motor section
abnormality (FSM210)
45 Finisher saddle staple motor section
abnormality (FSM209)
46 Finisher saddle rear edge shift motor section
abnormality (FSM211)
47 Finisher saddle flap motor section
abnormality (FSM213)
48 Finisher saddle push motor section
abnormality (FSM205)
49 Finisher saddle separation motor section
abnormality (FSM214)
51 Finisher trimmer cutter motor abnormality
(FTM106)
52 Finisher trimmer registration motor section
abnormality (FTM102)
53 Finisher trimmer inlet port separation motor
abnormality (FTM103)
54 Finisher trimmer paper exit separation motor
section abnormality (FTM104)
55 Finisher trimmer bundle press motor section
abnormality (FTM105)
56 Paper remaining trouble in the trimmer
70 Communication trouble between the finisher
70 Communication trouble between the finisher
and the folding unit
71 Folding unit lead edge holding guide motor
section abnormality (FLM10)
72 Folding unit backup RAM trouble
73 Folding unit power fan abnormality
74 Folding unit folding tray paper exit motor
73 Folding unit power fan abnormality
74 Folding unit folding tray paper exit motor
section abnormality (FLM14)
75 Folding unit upper stopper motor section
abnormality (FLM8)
76 3-fold stopper motor section in the folding
unit is abnormal (FLM9)
77 Folding unit transport motor section
abnormality (FLM11)
80 Finisher power cooling fan motor abnormality
(FNFAN101)
81 Finisher upper tray fan abnormality
(FNFAN103)
82 Finisher lower tray fan abnormality
(FNFAN104)
83 Finisher paper guide motor section
abnormality (FNM120)
SHARP
TROUBLE CODES
63
F0
Output Peripheral Trouble
84 Finisher grip section abnormality (FNM116)
86 Finisher discharged paper hold motor section
86 Finisher discharged paper hold motor section
abnormality (FNM118)
F1
Finisher / Punch Trouble
00 Finisher - PCU PWB communication error
03 Finisher paper exit roller lifting trouble (FSWN)
08 Stapler shift trouble (FSM)
09 Staple diagonal motor trouble
10 Staple operation trouble (FFSM)
15 Finisher paper exit tray lift operation trouble
03 Finisher paper exit roller lifting trouble (FSWN)
08 Stapler shift trouble (FSM)
09 Staple diagonal motor trouble
10 Staple operation trouble (FFSM)
15 Finisher paper exit tray lift operation trouble
(FTLM)
19 Finisher alignment operation trouble F
(FFJM)
20 Finisher alignment operation trouble R
(FRJM)
21 Abnormality of relay unit fan motor inside
the machine (FDCM)
22 Finisher rear edge assist motor trouble
(FASM)
23 Finisher bundle open/close trouble (FSHC)
30 Finisher - Saddle communication trouble
31 Saddle paper folding plate motor trouble
30 Finisher - Saddle communication trouble
31 Saddle paper folding plate motor trouble
(FSFOM)
32 Communication error between the finisher
and the punch unit (Saddle stitch finisher)
33 Punch unit shift operation trouble (FPSM)
34 Punch operation trouble (FPNM)
37 Finisher data backup RAM error
38 Punch data backup RAM error
41 Saddle paper positioning operation trouble
34 Punch operation trouble (FPNM)
37 Finisher data backup RAM error
38 Punch data backup RAM error
41 Saddle paper positioning operation trouble
(FPPM)
42 Saddle guide motor trouble (FSGM)
43 Saddle alignment operation trouble (FSJM)
44 Saddle staple motor R trouble (FSRSTM)
45 Saddle staple trouble (FSFSTM)
46 Saddle pushing plate motor trouble (FSLGM)
50 Main unit – Finisher combination error
51 Saddle sensor connection trouble (FSGHPD,
43 Saddle alignment operation trouble (FSJM)
44 Saddle staple motor R trouble (FSRSTM)
45 Saddle staple trouble (FSFSTM)
46 Saddle pushing plate motor trouble (FSLGM)
50 Main unit – Finisher combination error
51 Saddle sensor connection trouble (FSGHPD,
FSLGHPD or FSLGTD)
52 Finisher inlet door switch trouble (FSINDSW)
60 Communication trouble between peripheral
60 Communication trouble between peripheral
devices (Inserter detection)
64 Inserter No. 1 pickup motor trouble
65 Inserter No. 2 pickup motor trouble
66 Inserter No. 1 lift motor trouble
67 Inserter No. 2 lift motor trouble
65 Inserter No. 2 pickup motor trouble
66 Inserter No. 1 lift motor trouble
67 Inserter No. 2 lift motor trouble
F1
Finisher / Punch Trouble
90 Communication trouble between the
decurler and the downstream units.
96 Decurler transport motor abnormality
(DCM100)
97 Decurler unit fan 1 (Upper cooling fan)
abnormality (DCFAN100)
98 Decurler unit fan 2 (Lower cooling fan)
abnormality (DCFAN103)
99 Decurler unit fan 3 (Transport motor cooling
fan) abnormality (DCFAN101)
F2
Process Section Trouble
22 Discharge lamp trouble (K)
23 Discharge lamp trouble (C)
24 Discharge lamp trouble (M)
25 Discharge lamp trouble (Y)
39 Process temperature sensor trouble
40 Toner density sensor trouble (K)
41 Toner density sensor trouble (C)
42 Toner density sensor trouble (M)
43 Toner density sensor trouble (Y)
45 Image density sensor trouble
49 LSU thermistor trouble
50 Drum phase sensor trouble (K)
51 Drum phase sensor trouble (C)
52 Drum phase sensor trouble (M)
53 Drum phase sensor trouble (Y)
58 Temperature/humidity sensor trouble
64 Toner supply operation trouble (K)
65 Toner supply operation trouble (C)
66 Toner supply operation trouble (M)
67 Toner supply operation trouble (Y)
70 Improper toner cartridge detection (K)
71 Improper toner cartridge detection (C)
72 Improper toner cartridge detection (M)
73 Improper toner cartridge detection (Y)
74 Toner cartridge CRUM error (K)
75 Toner cartridge CRUM error (C)
76 Toner cartridge CRUM error (M)
77 Toner cartridge CRUM error (Y)
78 Image density registration sensor trouble
98 Toner cartridge replacement trouble (Y)
23 Discharge lamp trouble (C)
24 Discharge lamp trouble (M)
25 Discharge lamp trouble (Y)
39 Process temperature sensor trouble
40 Toner density sensor trouble (K)
41 Toner density sensor trouble (C)
42 Toner density sensor trouble (M)
43 Toner density sensor trouble (Y)
45 Image density sensor trouble
49 LSU thermistor trouble
50 Drum phase sensor trouble (K)
51 Drum phase sensor trouble (C)
52 Drum phase sensor trouble (M)
53 Drum phase sensor trouble (Y)
58 Temperature/humidity sensor trouble
64 Toner supply operation trouble (K)
65 Toner supply operation trouble (C)
66 Toner supply operation trouble (M)
67 Toner supply operation trouble (Y)
70 Improper toner cartridge detection (K)
71 Improper toner cartridge detection (C)
72 Improper toner cartridge detection (M)
73 Improper toner cartridge detection (Y)
74 Toner cartridge CRUM error (K)
75 Toner cartridge CRUM error (C)
76 Toner cartridge CRUM error (M)
77 Toner cartridge CRUM error (Y)
78 Image density registration sensor trouble
98 Toner cartridge replacement trouble (Y)
A0 After-transfer discharge lamp trouble (K)
A1 After-transfer discharge lamp trouble (C)
A2 After-transfer discharge lamp trouble (M)
A3 After-transfer discharge lamp trouble (Y)
A1 After-transfer discharge lamp trouble (C)
A2 After-transfer discharge lamp trouble (M)
A3 After-transfer discharge lamp trouble (Y)
TROUBLE CODES
SHARP
64
F3
Paper Tray Lift Trouble
12 Paper feed tray 1 lift operation trouble
22 Paper feed tray 2 lift operation trouble
32 Paper feed tray 3 lift operation trouble
42 Paper feed tray 4 lift operation trouble
22 Paper feed tray 2 lift operation trouble
32 Paper feed tray 3 lift operation trouble
42 Paper feed tray 4 lift operation trouble
F6
FAX Trouble
00 MFP-Fax communication trouble
01 Fax EEPROM read/write error
02 Fax PWB power supply trouble
04 Fax modem operation trouble
21 LIU & Fax soft switch error (combination)
30 Fax power controller error
97 Fax PWB – Main body compatibility trouble.
98 Improper Fax/Main body destination setting
01 Fax EEPROM read/write error
02 Fax PWB power supply trouble
04 Fax modem operation trouble
21 LIU & Fax soft switch error (combination)
30 Fax power controller error
97 Fax PWB – Main body compatibility trouble.
98 Improper Fax/Main body destination setting
F9
Printer Controller Trouble
00 Communication error between MFP and
printer section when booting.
H2
Thermistor Trouble (Fuser Section)
00 Thermistor open trouble (TH_UM_AD2)
01 Thermistor open trouble (TH_LM1_AD2)
02 Non-contact thermistor upper sub detection
01 Thermistor open trouble (TH_LM1_AD2)
02 Non-contact thermistor upper sub detection
open trouble (TH_US1_AD2)
03 Non-contact thermistor upper main
compensation thermistor open (TH_UM_CS)
04 Non-contact thermistor lower main
compensation thermistor open
(TH_LM1_AD1)
(TH_LM1_AD1)
05 Non-contact thermistor upper sub TH_US1
compensation thermistor open
(TH_US1_AD1)
(TH_US1_AD1)
06 Upper edge section thermistor open
(TH_US2)
07 Lower edge section thermistor open
(TH_LM2)
H3
High Temperature Trouble (Fuser Section)
00 Fuser high temperature (TH_UM).
01 Fuser high temperature (TH_LM).
02 Sub thermistor fusing section high
01 Fuser high temperature (TH_LM).
02 Sub thermistor fusing section high
temperature (TH_US).
H4
Low Temperature Trouble (Fuser Section)
00 Fuser low temperature (TH_UM_AD2)
01 Fuser low temperature trouble (TH_LM)
02 Fuser low temperature trouble (TH_US)
01 Fuser low temperature trouble (TH_LM)
02 Fuser low temperature trouble (TH_US)
H4
Low Temperature Trouble (Fuser Section)
30 Upper main thermistor differential input
abnormality (TH_UM)
31 Lower main thermistor differential input
abnormality (TH_LM1)
32 Upper sub thermistor differential input
abnormality (TH_US1)
H5
Fusing Section Jam Trouble
01 5 continuous (POD1 not reach) jams
H7
Temperature Recovery Trouble (Fuser)
10 Fuser low temperature recovery error
(TH_UM_AD2)
11 Fuser low temperature recovery error
(TH_LM)
L1
Scanner Feed Trouble
00 Scanner feed trouble.
L3
Scanner Return Trouble
00 Scanner return trouble.
L4
Motor / Fan Trouble
02 Paper feed motor trouble
03 Fusing motor trouble
06 Transfer unit lift trouble
07 Transfer belt motor trouble
08 Waste toner transport motor lock
16 Fuser pressure release trouble
17 Drum motor lock trouble (K)
18 Drum motor lock trouble (C)
19 Drum motor lock trouble (M)
20 Drum motor lock trouble (Y)
30 Controller fan motor (MFP)
31 Paper exit cooling fan F trouble
32 Power source cooling fan motor 1 trouble
33 Machine ventilation fan BA trouble
34 LSU cooling fan trouble
35 Paper exit exhaust fan trouble
36 Fusing cooling fan trouble
38 Paper exit cooling fan 2 F trouble
39 Machine ventilation fan trouble
40 Ozone fan motor 1 trouble
41 Ozone fan motor 2 trouble
42 Ozone fan motor 3 trouble
43 Paper exit cooling fan R trouble
44 Power source cooling fan 2 trouble
03 Fusing motor trouble
06 Transfer unit lift trouble
07 Transfer belt motor trouble
08 Waste toner transport motor lock
16 Fuser pressure release trouble
17 Drum motor lock trouble (K)
18 Drum motor lock trouble (C)
19 Drum motor lock trouble (M)
20 Drum motor lock trouble (Y)
30 Controller fan motor (MFP)
31 Paper exit cooling fan F trouble
32 Power source cooling fan motor 1 trouble
33 Machine ventilation fan BA trouble
34 LSU cooling fan trouble
35 Paper exit exhaust fan trouble
36 Fusing cooling fan trouble
38 Paper exit cooling fan 2 F trouble
39 Machine ventilation fan trouble
40 Ozone fan motor 1 trouble
41 Ozone fan motor 2 trouble
42 Ozone fan motor 3 trouble
43 Paper exit cooling fan R trouble
44 Power source cooling fan 2 trouble
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