Sharp MX-6500N / MX-7500N (serv.man2) Handy Guide ▷ View online
Firmware Upgrade
29
Document Solutions After Sales Service
Network (Web Page)
1. Open a web browser and enter the following URL :-
http://ipaddress/service_login.html or
http://ipaddress/service_account.html
Example:
http://192.168.0.1/service_login.html
2. To access the Service Webpage, enter the “Service” Username and Password.
Click Login:-
Default Username:
service
Password:
service
Note: If User Authentication is enabled, open the device webpage and login by selecting “Service”
from the drop down menu and entering the service password:-
3. When the service webpage opens, click Update of Firmware.
4. Click Browse to navigate to the location of the updated firmware file and select
Open.
5. Press Execute to start the firmware update.
Firmware Upgrade
30
Document Solutions After Sales Service
Note: Once the machine has entered “service download mode”, the update will
Commence and the progress be displayed
6. When the firmware upgrade is complete, click Reboot to execute a remote restart
Of the machine
Firmware Upgrade is Complete
Firmware Recovery Procedure
31
Document Solutions After Sales Service
The following five keys are used for executing functions when in the CN Update mode
1. Insert the USB memory containing the firmware into the USB port
2. Turn on the power
3. Check to confirm the machine starts booting (It takes more than
10 seconds to display the menu)
In the event of a power failure during a firmware update or HDD failure, the machine may fail to reboot because of
corrupted firmware. In this case the SD card containing the correct BOOT program will have to be replaced,
firmware will then have to be recovered using the CN method.
Firmware Recovery Procedure:
To enter the CN firmware recovery method, turn ON the UPDATE DIP-SW on the MFP PWB
OK key
MENU key
BACK key
UP key
DOWN key
Firmware Recovery Procedure
32
Document Solutions After Sales Service
4. Select update from USB memory by using the “MENU” and “BACK” keys
5. Press the “OK” key, the firmware file saved on the USB memory key is retrieved, and the file selection
menu is displayed
6. Select the target firmware file using the “UP” and “DOWN” keys. When the correct file is displayed select
the “OK” key, the selected firmware file will be read. Once read the update procedure will continue
• The abbreviated name of the firmware which is under update should appear in the upper right corner of
the display
• During the update process, the display may flash instantaneously. It is normal operation
7. Check the update results of all firmware files by using the “UP” and “DOWN” keys
8. Turn off the power
9. Turn OFF the UPDATE DIP-SW on the MFP PWB
10. Turn on the machine ensuring BOOT animation is displayed and the “Copying is enabled” is displayed
Display when Booting is complete
Update Successful
Update not Executed
Update Failed
Firmware Recovery is Complete
Click on the first or last page to see other MX-6500N / MX-7500N (serv.man2) service manuals if exist.