Sharp MX-4140N / MX-4141N / MX-5140N / MX-5141N (serv.man4) Handy Guide ▷ View online
Jam Cause Codes
SHARP
Document Solution Centre
53
1K FINISHER
Code
Description
Code
Description
FDRLMJ
Paper exit roller lift motor JAM
FPPD3_S
Saddle paper exit remaining JAM
FGMJ
Gripper motor JAM
FSATPD_S
Saddle transport remaining JAM
FIN_PAOF
Paper attribute data reception
overflow (16 sheets)
FSDMJ
Saddle motor JAM
FIN_TIME
Finisher paper early reaching JAM
FSPTMJ
Saddle paper transport motor JAM
FPDD_S
Bundle exit remaining JAM
FSSMJ
Stapler shift motor JAM
FPNCHJ
Punch JAM
FSTPLJ
Staple JAM
FPPD1_N
Finisher inlet port not- reached
JAM
FSSTPLJ
Saddle staple JAM
FPPD1_S
Finisher inlet port remaining JAM
PDPPD1_N
Interface inlet port not- reached JAM
FPPD2_N
Saddle section not- reached JAM
PDPPD1_S
Interface inlet port remaining JAM
FPPD2_S
Saddle section remaining JAM
PDPPD2_N
Interface outlet port not- reached JAM
FPPD3_N
Saddle paper exit not- reached
JAM
PDPPD2_S
Interface outlet port remaining JAM
4K FINISHER
FED_N
Finisher inlet port not-reached
JAM
FSFS_S
Saddle paper exit remaining JAM
FED_S
Finisher inlet port remaining
JAM
FSHS_N
Saddle transport not-reached JAM
FFPD_N
Saddle section not-reached
JAM
FSHS_S
Saddle transport remaining JAM
FFPD_S
Saddle section remaining JAM
FSSTPLJ
Saddle staple JAM
FHS_N
Finisher paper exit not-
reached JAM
FSTPLJ
Staple JAM
FHS_S
Finisher paper exit remaining
JAM
PDPPD1_N
Interface inlet port not-reached
JAM
FIN_TIME
Finisher paper early reaching
JAM
PDPPD1_S
Interface inlet port remaining JAM
FPNCHJ
Punch JAM
PDPPD2_N
Interface outlet port not-reached
JAM
FSFS_N
Saddle paper exit not-reached
JAM
PDPPD2_S
Interface outlet port remaining
JAM
DOCUMENT FEEDER
Code
Description
Code
Description
ICU_REQ
ICU factor stop JAM
SPPD1_N
SPPD1 not-reached JAM
P_SHORT
Short size JAM
SPPD1_S
SPPD1 remaining JAM
SDFS_S
Paper JAM
SPPD2_N
SPPD2 not-reached JAM
SPOD_N
SPOD not-reached JAM
SPPD2_SR
SPPD2 reverse remaining JAM
SPOD_S
SPOD remaining JAM
SPPD3_N
SPPD3 not-reached JAM
Jam Cause Codes
54
SHARP
Document Solution Centre
DOCUMENT FEEDER (Cont’d)
Code
Description
Code
Description
SPPD3_S
SPPD3 remaining JAM
SPPD5_S
SPPD5 remaining JAM
SPPD4_N
SPPD4 not reached JAM
SPSD_SCN
Exposure start notification timer
end
SPPD4_S
SPPD4 remaining JAM
STOP_JAM
Emergency stop request JAM
SPPD5_N
SPPD5 not-reached JAM
Repair Hints
SHARP
Document Solution Centre
55
SPECIFICATION
Model
Symptom
Advice
ALL
Is it possible to Tandem
MX-4141/5141N series with another
MX colour device?
Tandem operation is only supported with
MX-4141/5141N series only.
Is it possible to retain the Destination
Address (Image Send Mode), once the
current Scan operation is complete?
To enable this function, change,
SIM55-03 SW30-3 from 0 (default) to 1.
Once enabled, go to System Settings-Image Send Settings-
Operation Settings menu and enable the “Hold Address
for a while after scanning is completed” option for the
relevant Image Send mode.
TROUBLE CODES
MX-FNX9
MX-FN10
MX-FN11
MX-FN18
MX-FN10
MX-FN11
MX-FN18
MX-PNX6
F1-21
To support MX-4141/5141N series, the Finisher/Punch
firmware must be updated to the following versions (or
higher):
MX-FNX9 V01.05.01; MX-FN10 v01.12.02;
MX-FN11/18 v01.06.02; MX-FN18 (Saddle) v01.01.03; MX-
PNX6 v01.02.02
DOCUMENT FILING / PUBLIC FOLDER
ALL
Unable to browse the NAS/Public
Folder, even though the Public
Folder/NAS settings are enabled within
the Network Settings menu.
The NBT/WINS Port (Security setting) must be enabled to
use NAS/Public storage. For security measures, this port
setting is disabled as default.
Can you use Domain User Accounts to
browse the NAS/Public Folders?
NAS/Public Folders support local accounts only
(programmed on MFP)
SHARP OSA
ALL
Unable to enter the URLs for EAM
(External Accounting Mode) as the item
is missing from the webpage, even
though MXAMX3 is enabled.
Check the setting for Sim 26-03 (Coin Vendor Mode).
Ensure OUTSIDE AUDITOR is configured to None.
DATA SECURITY KIT
MX-FR42U
When printing to a specific folder
without PIN, Error 421 occurs - only
when DSK is installed.
To print to a specific folder without PIN, perform the
following setting changes:-
1. Settings - Security Settings - Other Settings -
Disabling of Document Filing menu:-
Un tick Sharing Mode for Printer.
2. User Control - Authority Group List - Add
Authority group Registration - Job Setting -
Security - Document Filing Approval Setting
menu:-
Security - Document Filing Approval Setting
menu:-
Enable
Sharing
Mode.
SHARPDESK MOBILE
ALL
Which additional options are required
for full functionality when using
Sharpdesk Mobile via the wireless
access point?
None
Repair Hints
56
SHARP
Document Solution Centre
EMAIL STATUS ALERTS
All
Is it possible to configure the MFP to
send only a single email alert for each
alert condition?
To enable single email alert notification for Customer
Email address only, configure the following soft switch:-
SIM 55-03 SW28-3 (change from 0 to 1).
Note: For dealer email address, multiple email
notifications will still be received.
PRINT CONTROLLER
ALL
Unable to install OSX10.8 Drivers -
Cannot be opened because it was not
downloaded from the Mac APP Store
error message
For additional security, OSX 10.8 Mountain Lion
implemented “Gatekeeper”, which can be set to restrict
the installation of applications/drivers from a specific
source (eg Mac App Store).
From the Security & Privacy menu (System Preferences),
change the "Allow Applications Downloaded From"
setting to Mac App Store and identified developers or
Anywhere.
When printing multiple page reports
from different paper trays as separate
files, is it possible to stop the MFP
device from bypassing jobs held when a
paper out condition occurs, to prevent
an out of sequence output/report?
Enable (check) the following setting change on the MFP
device:-
System Settings - Operation Settings - Disabling of Bypass
Printing
Click on the first or last page to see other MX-4140N / MX-4141N / MX-5140N / MX-5141N (serv.man4) service manuals if exist.