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MX-EB12N Mirroring Kit 

SHARP

 

 

 

Where possible, backup the HDD storage data before replacement:- 

 

•

Use SIM56-02 or device cloning/storage backup function to backup the Address book, Image 
Send registration data and User authentication data to USB memory. 

 

•

When using the MFP Web Page, back up the Document Filing data, Font, Macro and JOB LOG 
data to PC 

 

When there is FAX/Internet Fax received data present, use SIM66-62 to backup the image data to USB 
memory (PDF file), and then provide the PDF data to the user. (This data cannot be restored to the 
machine). 

 

Confirm that the UI icon which indicates “HDD trouble” is displayed. Use SIM62-20 to confirm the HDD 
status to determine which HDD is in trouble:- 

 

Power off the MFP device (Primary power switch). 

 

 

 

1. Using a new HDD unit from Service Spare Parts, replace the Mirroring Kit HDD. 

 

2. Power on / Boot the MFP device:-  Rebuilding is automatically executed. 

 

3. Check that E7-03 trouble does not occur, and the UI icon which indicates rebuilding of the 

mirroring kit is displayed. Use SIM 62-20 to confirm the status of the replaced HDD is displayed  

as REBUILDING. 

 

Note: It may take approx. three hours to complete HDD “rebuilding”. 

 

4. Once REBUILDING is complete, use SIM62-20 to confirm that the HDD status is displayed as 

HDD1/HDD2=OK/OK. 

 
 
WHEN REPLACING BOTH THE MIRRORING KIT AND MACHINE HDDs TOGETHER:- 

 

1. Using a new HDD units from Service Spare Parts, replace both HDD's (and RAID PWB if required). 

 

2. Set DIPSW1 of the mirroring kit to ON:- 

 

 
 
 
 

3. Power on the MFP device - Forcible rebuilding is executed. 

 

 

 

SHARP

 

 

4. Check that E7-03 trouble does not occur, and the UI icon which indicates rebuilding of the 

mirroring kit is displayed.  

 

5. Execute SIM62-20 to confirm that the HDD status is displayed as HDD1/HDD2=OK/OK. 

 

6. Power OFF the MFP device (Primary power switch) and set DIPSW1 to OFF. 

 

7. Power ON the MFP Device 

 

8. Clear the FAX/SCANNER image memory by executing SIM66-10:- 

 

 

9. Install the E-Manual Data onto the HDD using SIM49-03. 

 

10. Install Watermark data onto the HDD using SIM49-05:- 

 

 

11. Import the storage data backed up in Step 1. 

 

x Use SIM56-02 or device cloning/storage backup function to import the Address book, Image 

Send registration data and User authentication data etc. 

 

x Import the Document Filing data, User font and macro data - (The JOB LOG data can be backed 

up but cannot be imported). 

 
 
Caution: 

 

•

When replacing the HDD for the mirroring kit, ensure to use a new HDD unit. 

•

If an HDD that has been previously used for a mirroring kit is used to replace a HDD, the 
operations and the data cannot be assured and E7-A5 trouble may occur. 

•

If an HDD that has been previously used for a mirroring kit is installed, the original data may be 
erased. 

•

When removing the HDD after installing the mirroring kit, be sure to remove both HDD's 
together. 

•

If only one HDD is removed and then reinstalled, the data of both HDD's may 
not be identical, causing an error. 

•

When removing the HDD for maintenance reasons only, disconnect the HDD SATA connector of 
the MFP PWB first, and then perform the required maintenance. With this procedure, both 
HDD's are disconnected from the machine. 

 
 

 

SD Card Replacement Procedure 

SHARP

 

 

Only limited data that is stored on the SD Card can be backed up and reinstalled following replacement or 
SD card failure. If the SD Card is operating normally before replacement, backup the data (prior to 
replacing). 

 

The SD Card includes the following data:- 

 

Number 

Stored Data 

Method 

Method 

L-101 

ICU firmware 

data 

ICU firmware (Boot/Main) 
Lang.sfu 
Graph.sfu 
Boot animation 
Boot (CN) 
ARM9 firmware 

- 

SIM49-01

 

(BOOT 

cannot be 

installed 

again.)

 

I-101 

FAX reception 

data 

FAX/Internet Fax reception image data 

SIM66-62 

- 

 
Replacement Procedure: 

 

When replacing the SD card, be sure to use the specified SD card supplied as a service part only. 

The firmware required for booting the MFP device must be included on the SD card that is used in 
this machine - Commercially available SD cards do not have this firmware data. 

 

1. Use SIM56-02 to backup the SD card data to a USB memory device. 

2. If the operation panel has HOME screen has been customised, backup the SD card data by using 

the Device Clone function. 

3. When there is FAX/Internet Fax data received, use SIM66-62 to back up the image data to the USB 

memory (PDF file type), and then provide the PDF data to the user. (The data cannot be restored to 
the machine.) 

4. Replace the SD card with a new one. 

5. Upgrade the firmware to the latest version. 

6. Use SIM66-10 to clear the image send memory. (This is in order to obtain consistency between 

the HDD data and the image related memory.) 

7. Use SIM56-02 to restore the data backed up in step 1. 

8. Restore the data backed up in step 2 by using Device Clone function. 

 

 

x

If U2-40 or E7-07 trouble occurs and the error cannot be cancelled using SIM16, this may 
indicate an issue or failure of the SD Card – replace the SD Card by following the procedure 
detailed above. 

 

Caution: 
Data backed up using SIM56-02 must not be installed to another machine otherwise, the adjustment 
data will be overwritten and trouble may be generated. 

 

SHARP

 

 

Only limited data that is stored on the CF Card can be backed up and reinstalled following replacement or 
CF card failure. If the CF Card is operating normally before replacement, backup the data and then 
reinstall the data onto the replacement CF Card. 

 

Number 

Stored Data 

Method 

L-201 

ICU firmware data 

ICU firmware (Including OS section) 
Log data 
Snapshot 
Swap area 

- 

S-201 

ICU firmware fixed 

data (Pre-install) 

Font 
Web help 
SPDL 
Option Font ROM 

- 

S-203 

System Data 

Setting value data file  
(System setting/SIM setting data (Image quality 
adjustment)/FAX Soft SW) 

SIM56-02 

 
Replacement Procedure: 

 

When replacing the CF card, be sure to use the specified CF card supplied as a service part only. 

The firmware required for booting the MFP device must be included on the CF card that is used in 
this machine - Commercially available CF cards do not have this firmware data. 

 

1. Use SIM56-02 to backup the CF card data to the USB memory. 

2. When the operation panel home screen has been customised, backup the CF card data by using 

the device cloning function. 

3. Replace the CF card with a new one. 

4. Upgrade the firmware to the latest version. 

5. Use SIM56-02 to restore the data backed up in procedure 1. 

6. Restore the data backed up in procedure 2 by using the device cloning function. 

 

 

x

If E7-A6 trouble occurs and the error cannot be cancelled, this may indicate an issue or failure of 
the CF Card – replace the CF Card by following the procedure detailed above.