Sharp MX-2600N / MX-3100N / MX-2600G / MX-3100G (serv.man90) Service Manual / Technical Bulletin ▷ View online
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-701
No. Subject
Description
19 Printer-related
If a job with an unsupported resolution (e.g., 400 dpi) is executed when the standard
resolution of printer environment setting is set to "600 dpi (high-quality)" (factory-set
value), the image may be enlarged twice and printed. This glitch has been corrected.
resolution of printer environment setting is set to "600 dpi (high-quality)" (factory-set
value), the image may be enlarged twice and printed. This glitch has been corrected.
This symptom does not occur if data is printed using the printer driver.
20 Printer-related
Any response may not return even if the PCL command to check Macro/Front registrations is
sent. This glitch has been corrected.
sent. This glitch has been corrected.
21 Printer-related
If specific PDF data is printed directly via USB, a blue background may be printed solidly
on the second page. This glitch has been corrected.
on the second page. This glitch has been corrected.
22 Printer-related
When Illustrator outputs data, characters may be garbled due to incorrect PS font
replacement processing. This glitch has been corrected.
replacement processing. This glitch has been corrected.
23 Printer-related
If an attempt is made to print large quantities of data from the USB1.1 port, a hang-up
may occur without data printed. This glitch has been corrected.
may occur without data printed. This glitch has been corrected.
24 Printer-related
If 100 jobs or more are stacked, some jobs may remain in the spool queue and may not
be printed. This glitch has been corrected.
be printed. This glitch has been corrected.
25
Image transmission-related
Transmitting multiple documents directly to SMTP from the specific model of other
companies may cause a problem of receiving only the first page of multiple documents
more than once. This glitch has been corrected.
companies may cause a problem of receiving only the first page of multiple documents
more than once. This glitch has been corrected.
26
Image transmission-related
If the scanned data is transmitted to non-Windows OS through "Scan to shared folder" of
the MFP main body, the SMB server based on non-Windows OS may respond differently
from the SMB standard communication procedure, causing the SMB client error. This
glitch has been corrected so that the scanned data can be transmitted correctly by
ignoring such response on the MFP main body side.
the MFP main body, the SMB server based on non-Windows OS may respond differently
from the SMB standard communication procedure, causing the SMB client error. This
glitch has been corrected so that the scanned data can be transmitted correctly by
ignoring such response on the MFP main body side.
27
Document filing-related
The document filing data backed up from the MX-2300/2700 Series may not be restored.
This glitch has been corrected.
This glitch has been corrected.
28
Document filing-related
A communication error may occur if FTP pull print is performed for the FTP server on the
Novell NetWare 5.x server. This glitch has been corrected.
Novell NetWare 5.x server. This glitch has been corrected.
29 Simulation-related
SIM22-25, SIM24-25, or SUM24-35 may be unable to be executed because destination
information is sometimes mistakenly read depending on timing when the power is turned on.
This glitch has been corrected. (Power off/on can recover this glitch.)
information is sometimes mistakenly read depending on timing when the power is turned on.
This glitch has been corrected. (Power off/on can recover this glitch.)
30 Simulation-related
Setting of switching from display to hide or vice versa in fusing cleaning mode (self-
printing) in main body system configuration has been added to the following Sim:
- Sim26-32 Item B : CLEANING PRINT SET
printing) in main body system configuration has been added to the following Sim:
- Sim26-32 Item B : CLEANING PRINT SET
0: Display
1: Hide (default)
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-701
No. Subject
Description
31 Simulation-related
The retransmission history may not be cleared in Sim66-10 (FAX memory image data clear).
This glitch has been corrected.
This glitch has been corrected.
32
Software switch-related
Software switches have been added that switch disable/enable of the auto clear function
before copy job execution.
- Controller software switch (Sim55-3) SW No: 01 DATA: 05
before copy job execution.
- Controller software switch (Sim55-3) SW No: 01 DATA: 05
0: Disable (default)
1: Enable
33
Software switch-related
Software switches have been added that switch Display/Hide of drum and development
maintenance messages and judgment conditions.
- Controller software switch (Sim55-3) SW No: 22 DATA: 6
maintenance messages and judgment conditions.
- Controller software switch (Sim55-3) SW No: 22 DATA: 6
0: Display (default)
1: Hide
- Engine software switch (Sim55-1) SW No: 9 DATA: 8
0: Maintenance messages are displayed according to the number of the counter or
running distance, whichever is faster (default).
1: Maintenance messages are displayed according to the number of the counter.
34 OSA-related
If you log in after returning from power saving mode during OSA external authentication
(echo track server), MFP may freeze. This glitch has been corrected.
(echo track server), MFP may freeze. This glitch has been corrected.
35 OSA-related
If you log into OSA external authentication and press the [CA] key when the soft keyboard
is being displayed, the copy basic screen may be displayed. A change has been made so
that the login screen is displayed instead of the copy basic screen.
is being displayed, the copy basic screen may be displayed. A change has been made so
that the login screen is displayed instead of the copy basic screen.
36 OSA-related
If keys are pressed quickly and continuously when the external application is valid, "The
data from external application is in incorrect format. Call for service" message may be
displayed. This glitch has been corrected.
data from external application is in incorrect format. Call for service" message may be
displayed. This glitch has been corrected.
37 OSA-related
If images such as the vendor logo exist in the OSA template screen, the incorrect
sequence may occur between the acquisition processing of this external image and the
drawing processing of the next screen (soft keyboard), resulting in MFP freeze. This glitch
has been corrected.
sequence may occur between the acquisition processing of this external image and the
drawing processing of the next screen (soft keyboard), resulting in MFP freeze. This glitch
has been corrected.
38 OSA-related
39 E-Manual-related
(See the E-Manual for details.)
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-701
No. Subject
Description
31 Simulation-related
The retransmission history may not be cleared in Sim66-10 (FAX memory image data clear).
This glitch has been corrected.
This glitch has been corrected.
32
Software switch-related
Software switches have been added that switch disable/enable of the auto clear function
before copy job execution.
- Controller software switch (Sim55-3) SW No: 01 DATA: 05
before copy job execution.
- Controller software switch (Sim55-3) SW No: 01 DATA: 05
0: Disable (default)
1: Enable
33
Software switch-related
Software switches have been added that switch Display/Hide of drum and development
maintenance messages and judgment conditions.
- Controller software switch (Sim55-3) SW No: 22 DATA: 6
maintenance messages and judgment conditions.
- Controller software switch (Sim55-3) SW No: 22 DATA: 6
0: Display (default)
1: Hide
- Engine software switch (Sim55-1) SW No: 9 DATA: 8
0: Maintenance messages are displayed according to the number of the counter or
running distance, whichever is faster (default).
1: Maintenance messages are displayed according to the number of the counter.
34 OSA-related
If you log in after returning from power saving mode during OSA external authentication
(echo track server), MFP may freeze. This glitch has been corrected.
(echo track server), MFP may freeze. This glitch has been corrected.
35 OSA-related
If you log into OSA external authentication and press the [CA] key when the soft keyboard
is being displayed, the copy basic screen may be displayed. A change has been made so
that the login screen is displayed instead of the copy basic screen.
is being displayed, the copy basic screen may be displayed. A change has been made so
that the login screen is displayed instead of the copy basic screen.
36 OSA-related
If keys are pressed quickly and continuously when the external application is valid, "The
data from external application is in incorrect format. Call for service" message may be
displayed. This glitch has been corrected.
data from external application is in incorrect format. Call for service" message may be
displayed. This glitch has been corrected.
37 OSA-related
If images such as the vendor logo exist in the OSA template screen, the incorrect
sequence may occur between the acquisition processing of this external image and the
drawing processing of the next screen (soft keyboard), resulting in MFP freeze. This glitch
has been corrected.
sequence may occur between the acquisition processing of this external image and the
drawing processing of the next screen (soft keyboard), resulting in MFP freeze. This glitch
has been corrected.
38 OSA-related
39 E-Manual-related
(See the E-Manual for details.)
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-701
No. Subject
Description
31 Simulation-related
The retransmission history may not be cleared in Sim66-10 (FAX memory image data clear).
This glitch has been corrected.
This glitch has been corrected.
32
Software switch-related
Software switches have been added that switch disable/enable of the auto clear function
before copy job execution.
- Controller software switch (Sim55-3) SW No: 01 DATA: 05
before copy job execution.
- Controller software switch (Sim55-3) SW No: 01 DATA: 05
0: Disable (default)
1: Enable
33
Software switch-related
Software switches have been added that switch Display/Hide of drum and development
maintenance messages and judgment conditions.
- Controller software switch (Sim55-3) SW No: 22 DATA: 6
maintenance messages and judgment conditions.
- Controller software switch (Sim55-3) SW No: 22 DATA: 6
0: Display (default)
1: Hide
- Engine software switch (Sim55-1) SW No: 9 DATA: 8
0: Maintenance messages are displayed according to the number of the counter or
running distance, whichever is faster (default).
1: Maintenance messages are displayed according to the number of the counter.
34 OSA-related
If you log in after returning from power saving mode during OSA external authentication
(echo track server), MFP may freeze. This glitch has been corrected.
(echo track server), MFP may freeze. This glitch has been corrected.
35 OSA-related
If you log into OSA external authentication and press the [CA] key when the soft keyboard
is being displayed, the copy basic screen may be displayed. A change has been made so
that the login screen is displayed instead of the copy basic screen.
is being displayed, the copy basic screen may be displayed. A change has been made so
that the login screen is displayed instead of the copy basic screen.
36 OSA-related
If keys are pressed quickly and continuously when the external application is valid, "The
data from external application is in incorrect format. Call for service" message may be
displayed. This glitch has been corrected.
data from external application is in incorrect format. Call for service" message may be
displayed. This glitch has been corrected.
37 OSA-related
If images such as the vendor logo exist in the OSA template screen, the incorrect
sequence may occur between the acquisition processing of this external image and the
drawing processing of the next screen (soft keyboard), resulting in MFP freeze. This glitch
has been corrected.
sequence may occur between the acquisition processing of this external image and the
drawing processing of the next screen (soft keyboard), resulting in MFP freeze. This glitch
has been corrected.
38 OSA-related
39 E-Manual-related
(See the E-Manual for details.)
Display
