Sharp MX-2600N / MX-3100N / MX-2600G / MX-3100G (serv.man3) Handy Guide ▷ View online
37
Document Solutions After Sales Service
Test Simulations
66
Fax Operation / Adjustment
1
Fax Soft SW setting (2‐99)
2
Country code default set (Fax)
3
Fax PWB controller memory check
4
Fax signal line check (Max level)
5
Fax signal line check (Soft SW setting)
6
Fax check list print (confidential registration)
7
Fax memory printout (all data)
8
Fax voice message setup
9
Fax signal (sound) line check (Soft SW setting)
10
Fax all memory clear
11
Voice signal check (line & speaker 300bps ‐ Max)
12
Voice signal check (line & speaker 300bps –Soft
SW)
SW)
13
Register dial number for Sim 66‐14/15/16
14
Adjust & check the time dial pulse (10bps)
15
Adjust & check the time dial pulse (20bps)
16
Adjust and check the send level DTFM signal
17
Select DTFM signal to send to line (Max level)
18
19
20
19
20
Select DTFM signal to send to line (Soft SW)
Write fax PWB SRAM data to flashcard
Write telephone book data onto HDD
Write fax PWB SRAM data to flashcard
Write telephone book data onto HDD
21
Print various registration information
22
Set the sound volume of the handset
24
Fast save data clear
25
Register fax number for modem dial in
26
Register external telephone numbers for Modem
dial in
dial in
29
Fax address book clear
30
Tel/LIU sensor status check
31
ON/OFF setting of each output port (Tel/LIU)
32
Received data check
33
Busy Tone/CNG/CED/FNET/DTMF detect signal
check
check
34
Communication time display
36
Check Send/Receive from modem controller
39
Check Destination saved in Fax EEPROM
42
Rewrite PIC program installed on Fax box
43
Write program & adjustment values to PIC
installed on Fax
installed on Fax
60
Prefix dialing settings
61
Fax Soft SW settings (100‐170)
67
Printer Board Operation / Adjustment
17
SRAM Clear / Reset
24
Printer colour balance auto adjustment
25
Printer colour balance manual adjustment
26
Standard target select of printer half tone auto
adjustment
adjustment
27
Scanner target of printer calibration setup
(Service)
(Service)
28
Standard target of printer colour calibration
(Service)
(Service)
30
Calibration data release adjustment
(GDI Printers Only)
(GDI Printers Only)
31
32
32
Printer calibration data clear
Yes/no setting of screen colour change
Yes/no setting of screen colour change
33
Printer screen gamma adjustment
34
Engine maximum density adjustment
36
Printer low density adjustment
52
70
70
Printer Gamma default adjustment
MFP PWB SRAM data clear
MFP PWB SRAM data clear
38
Document Solutions After Sales Service
Trouble Codes
A0
01
PCU PWB ROM error
02
SCU PWB ROM error
10
MFP PWB ROM error
11
Firmware Version Discrepancy (MFP‐PCU)
12
Firmware Version Discrepancy (MFP‐SCU)
20
MFP Firmware & EPROM Discrepancy
21
PCU Firmware & EPROM Discrepancy
22
SCU Firmware & EPROM Discrepancy
C1
10
Main charger trouble (BK)
14
Main charger trouble (Colour)
C4
00
PTC trouble
02
PTC heater open trouble
03
PTC heater short trouble
10
PTC no control
CE
00
A Network communication error has
occurred
occurred
01
The network card is not installed or defective
02
The specified server is not found
03
Specified server does not correspond during
transmission
transmission
04
The account/password for the FTP server is
invalid
invalid
05
The FTP server directory is invalid
06
The POP3 mail server is not found:‐
07
The account/password for the POP3 server is
invalid
invalid
08
POP3 mail server timeout error
08
MFP memory compatibility error (MFP)
09
Memory size/expansion size error (MFP)
10
Shading trouble (Black correction)
11
Shading trouble (White correction).
14
CCD‐ASIC error
20
LSU laser detection error (K)
21
LSU laser detection error (C)
22
LSU laser detection error (M)
23
LSU laser detection error (Y)
28
LSU‐PCU connection error
29
LSU ASIC frequency error
50
Engine connection trouble
55
PWB information SUM error
60
Error between MFP & other PWB (Firmware)
61
Error between MFP & PCU PWB’s
65
MFP EEPROM sum check error
80
MFP‐SCU PWB communication error
90
MFP‐PCU PWB communication error
EE
EC
Auto toner density adjustment error
EL
Auto toner density adjustment error
(Overtoned)
(Overtoned)
EU
Auto toner density adjustment error
(Undertoned)
(Undertoned)
F1
00
Finisher PCU communication error
03
Finisher transport lift motor trouble
08
Finisher staple shift motor trouble
10
Finisher staple motor trouble
11
Finisher grip motor trouble
15
Finisher paper exit tray lift motor trouble
19
Finisher paper alignment motor lock
20
Finisher paper alignment motor lock
21
Finisher fan motor trouble (Bridging Unit)
31
Finisher saddle paper folding motor trouble
32
Finisher punch unit communication error
33
Finisher punch shift motor trouble
34
Finisher punch motor trouble
36
Finisher punch paper edge sensor trouble
37
Finisher control PWB trouble
E7
01
MFP image data error
03
HDD trouble
04
HDD‐ASIC trouble
05
Memory read/write error (MFP)
06
Image data decode error
39
Document Solutions After Sales Service
Trouble Codes
F1
38
Finisher punch control PWB trouble
39
Finisher punch dust sensor trouble
41
Positioning guide drive motor trouble
43
Saddle alignment motor trouble
45
Saddle staple motor trouble
47
Saddle paper transport motor trouble
50
Finisher incompatibility trouble
F2
22
Discharge lamp trouble (K)
23
Discharge lamp trouble (C)
24
Discharge lamp trouble (M)
25
Discharge lamp trouble (Y)
39
Process thermister trouble
40
Toner empty sensor trouble (K)
41
Toner empty sensor trouble (C)
42
Toner empty sensor trouble (M)
43
Toner empty sensor trouble (Y)
45
Colour image density sensor trouble
49
LSU thermistor trouble
50
Drum phase sensor trouble (K)
51
Drum phase sensor trouble (Colour)
58
Process humidity sensor trouble
64
Toner supply operation trouble (K)
65
Toner supply operation trouble (C)
66
Toner supply operation trouble (M)
67
Toner supply operation trouble (Y)
70
Improper toner cartridge detection (K)
71
Improper toner cartridge detection (C)
72
Improper toner cartridge detection (M)
73
Improper toner cartridge detection (Y)
74
Toner cartridge CRUM error (K)
75
Toner cartridge CRUM error (C)
76
Toner cartridge CRUM error (M)
77
Toner cartridge CRUM error (Y)
78
Image density registration sensor trouble
F3
12
Tray 1 lift operation trouble (main unit)
22
Tray 2 lift trouble (main unit)
F6
00
MFP‐Fax communication trouble
01
Fax board EEPROM read/write error
04
Fax modem operation trouble
21
TEL/LIU PWB & Fax soft switch error
30
Access error to 1‐chip on Fax board
97
Fax PWB incompatibility trouble
98
Fax PWB & Destination information error
H2
00
Thermister open trouble (TH_UM_AD2)
01
Thermister open trouble (TH_LM).
02
Sub thermister open trouble (TH_US).
03
Non contact thermistor compensation
thermister open (TH_UM_AD1)
thermister open (TH_UM_AD1)
H3
00
Fuser high temperature (TH_UM)
01
Fuser high temperature (TH_LM)
02
Fuser high temperature (TH_US)
H4
00
Fuser low temperature (TH_UM_AD2)
01
Fuser low temperature (TH_LM)
02
Fuser low temperature (TH_US)
30
Thermister input abnormality (TH_UM)
H5
01
5 continuous (POD1 not reached) jams
detected.
detected.
H7
10
Low temperature trouble (TH_UM_AD2)
11
Low temperature trouble (TH_LM)
12
Low temperature trouble (TH_US)
40
Document Solutions After Sales Service
Trouble Codes
L1
00
Scanner feed trouble
L3
00
Scanner return trouble
L4
02
Paper feed motor lock trouble
04
Developer motor trouble (K)
05
Developer motor trouble (Colour)
06
Transfer belt position sensor trouble
11
Shift motor trouble
16
Fusing pressure release trouble
30
MFP fan motor trouble
31
Paper exit cooling fan trouble
32
Power cooling fan trouble
35
Fusing fan trouble
50
Process fan trouble
56
Rear cooling fan trouble
58
Ozone exhaust fan trouble
L6
10
Polygon motor trouble (LSU)
L8
01
No Full wave signal is detected
02
Full wave signal error
20
MFP ‐ Motherboard communication error
PC
‐‐
Personal counter not installed
U1
01
Fax battery abnormality
U2
00
MFP EEPROM read/write error
05
HDD/MFP PWB SRAM data discrepancy
10
MFP PWB SRAM user authentication index
check sum error
check sum error
11
MFP EEPROM counter check sum error
22
MFP PWB SRAM memory check sum error
23
MFP PWB SRAM memory data check sum
error
error
24
MFP PWB SRAM user authentication counter
check sum error
check sum error
25
User authentication counter check sum error
(Flash)
(Flash)
30
Serial number discrepancy (MFP – PCU)
50
HDD data check sum error
80
SCU PWB EEPROM read/write error
81
SCU PWB EEPROM check sum error
90
PCU PWB EEPROM read/write error
91
PCU PWB EEPROM check sum error
U6
00
Desk control PWB trouble (PCU)
01
Tray 1 lift motor trouble (Desk)
02
Tray 2 lift motor trouble (Desk)
09
LCC lift motor trouble
10
Desk paper feed motor trouble
20
PCU PWB ‐ LCC communication error
21
LCC transport motor trouble
22
LCC 24V power abnormality
50
Desk incompatibility
51
LCC incompatibility
U7
50
MFP PWB Vendor machine communication
51
Vendor machine error
UC
02
CPT‐ASIC abnormality
20
DOCC – ASIC abnormality
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