Sharp AR-PG1 (serv.man4) User Manual / Operation Manual ▷ View online
21
3
Printer trouble?
TROUBLESHOOTING
See
page:
page:
Problem
Possible cause
Solution
Half of the
page is
blank.
page is
blank.
The page layout is too
complex.
complex.
Simplify the page layout.
–
6
6
–
Resolution is set to 600 dpi.
There may be too many
applications open.
applications open.
The paper in the printer may
be larger than the paper size
specified in your application
or printer driver.
be larger than the paper size
specified in your application
or printer driver.
Set resolution to 300 dpi.
Close all unnecessary applications
before printing.
before printing.
Interface cable
specifications may be
incorrect.
specifications may be
incorrect.
See the interface specifications.
The CPU specifications may
be incorrect.
be incorrect.
Check that the CPU of your
computer is 486DX 66 MHz or
better.
computer is 486DX 66 MHz or
better.
The computer may have
insufficient random-access
memory (RAM).
insufficient random-access
memory (RAM).
Install more random-access memory
(RAM) in your computer.
(RAM) in your computer.
Load the correct paper into the
printer.
printer.
Page orientation setting may
be incorrect.
be incorrect.
Change the page orientation with the
printer driver.
printer driver.
16
16
–
27, 28
22
3
Printer trouble?
STATUS MONITOR
When printing starts, the status monitor screen will appear on the computer display. The status
monitor displays the printer state and information on the current print job.
The status monitor displays the following types of messages,Normal, Warning and Fault. If an
error message appears, check the message description below and perform the listed task.
monitor displays the printer state and information on the current print job.
The status monitor displays the following types of messages,Normal, Warning and Fault. If an
error message appears, check the message description below and perform the listed task.
“Copier” in the column “See page:” indicates the description is in the copier
operation manual.
operation manual.
Normal Messages
The following messages indicate the current state of the printer. Since these messages indicate
normal operating conditions, you need not take any action.
The following messages indicate the current state of the printer. Since these messages indicate
normal operating conditions, you need not take any action.
Message
Ready
Printing in progress
Copying in progress
Faxing in progress
Description
The printer is idle and ready for the next print job.
A printing job is in progress.
A copying job is in progress.
A faxing job is in progress.
Warning Messages
See
page:
page:
Solution
TD cartridge is near empty.
Reorder a new cartridge and
replace soon.
Reorder a new cartridge and
replace soon.
Running out of toner. While printing can
continue, the print quality will be affected.
Reorder a new TD cartridge and replace it.
continue, the print quality will be affected.
Reorder a new TD cartridge and replace it.
Drum cartridge is near end of life.
Reorder a new cartridge and
replace soon.
Reorder a new cartridge and
replace soon.
The drum cartridge is nearly spent. While printing
can continue, the print quality will be affected.
Reorder a new cartridge and replace it soon.
can continue, the print quality will be affected.
Reorder a new cartridge and replace it soon.
Copier*
1
Copier*
1
Message
*1: See the section on SUPPLIES AND USER MAINTENANCE.
Fault Messages
See
page:
page:
Solution
TD cartridge is empty. Replace
empty TD cartridge with a new
cartridge.
empty TD cartridge with a new
cartridge.
The TD cartridge is empty. Printing cannot
continue until you replace the empty TD
cartridge with a new cartridge.
continue until you replace the empty TD
cartridge with a new cartridge.
Drum cartridge is at end of life.
Replace empty drum cartridge
with a new cartridge.
Replace empty drum cartridge
with a new cartridge.
Front/ Side Cover open.
Close Covers.
Close Covers.
The drum cartridge is spent. Printing cannot
continue until you replace the spent drum
cartridge with a new cartridge.
continue until you replace the spent drum
cartridge with a new cartridge.
One of the covers on the printer is open.
Printing cannot continue until you close the
cover.
Printing cannot continue until you close the
cover.
Copier*
3
Copier*
2
–
Insert TD cartridge into the
machine
machine
The TD cartridge is not in the printer. Insert a
TD cartridge into the printer.
TD cartridge into the printer.
Copier*
2
Message
23
3
Printer trouble?
See
page:
page:
Solution
Service Error
Switch Main Power OFF on the
product. Wait approximately 5
seconds. Switch Main Power
ON. If the Service Error
continues, Contact your
authorized SHARP dealer.
Switch Main Power OFF on the
product. Wait approximately 5
seconds. Switch Main Power
ON. If the Service Error
continues, Contact your
authorized SHARP dealer.
The product has detected a fatal error
condition and cannot continue. Make a note
of any specific error conditions or codes.
Then turn the product’s main power switch to
OFF. Wait for five seconds. Then turn the
product’s main power switch to ON. If the
product error condition persists, please
contact your authorized SHARP dealer.
condition and cannot continue. Make a note
of any specific error conditions or codes.
Then turn the product’s main power switch to
OFF. Wait for five seconds. Then turn the
product’s main power switch to ON. If the
product error condition persists, please
contact your authorized SHARP dealer.
Paper Jam
A piece of paper has misfed within the printer.
Printing cannot continue until the misfed
paper is removed.
Printing cannot continue until the misfed
paper is removed.
The bypass tray is out of paper or the paper
did not feed correctly. Printing cannot
continue until you load the paper or clear the
misfeed in the bypass tray.
did not feed correctly. Printing cannot
continue until you load the paper or clear the
misfeed in the bypass tray.
The paper tray is out of paper or the paper did
not feed correctly. Printing cannot continue
until you load the paper or clear the misfeed
in the paper tray.
not feed correctly. Printing cannot continue
until you load the paper or clear the misfeed
in the paper tray.
Copier*
4
Copier*
5
Copier*
4
–
Product Communication Error
The computer has lost
communications with the
product. Cancel the current
operation, turn the product off
then back on, retry the
operation.
The computer has lost
communications with the
product. Cancel the current
operation, turn the product off
then back on, retry the
operation.
The computer has lost communications with
the product. Cancel the current operation.
Then turn the product’s main power switch to
OFF. Check the cable connections carefully.
Wait five seconds, Then turn the product’s
main power switch to ON. Try the print job
again. If the product communications error
condition persists, please refer to the
Operation manual.
the product. Cancel the current operation.
Then turn the product’s main power switch to
OFF. Check the cable connections carefully.
Wait five seconds, Then turn the product’s
main power switch to ON. Try the print job
again. If the product communications error
condition persists, please refer to the
Operation manual.
4
Copier*
4
Copier*
6
Message
Check Paper Tray : Out of Paper
or Misfeed
or Misfeed
Check Bypass Tray : Out of
Paper or Misfeed
Paper or Misfeed
*2: See the section on TD CARTRIDGE REPLACEMENT.
*3: See the section on DRUM CARTRIDGE REPLACEMENT.
*4: See the section on MISFEED REMOVAL.
*5: See the section on LOADING COPY PAPER.
*6: See the section on BYPASS FEED.
*3: See the section on DRUM CARTRIDGE REPLACEMENT.
*4: See the section on MISFEED REMOVAL.
*5: See the section on LOADING COPY PAPER.
*6: See the section on BYPASS FEED.
STATUS MONITOR
24
3
Printer trouble?
USING OTHER INSTALLED DRIVERS
If you use another GDI printer or a Windows Printing System printer, interference between
printers may occur and printing may not be performed properly.
To use another GDI printer or a Windows Printing System printer, you must change the port
setting of the printer driver using the following procedure.
printers may occur and printing may not be performed properly.
To use another GDI printer or a Windows Printing System printer, you must change the port
setting of the printer driver using the following procedure.
If another printer does not operate properly when the AR-150 series printer
driver is set to “FILE”, uninstall the AR-150 series printer driver.
To uninstall the driver, see UNINSTALLING PRINTER DRIVER on page 25.
driver is set to “FILE”, uninstall the AR-150 series printer driver.
To uninstall the driver, see UNINSTALLING PRINTER DRIVER on page 25.
Windows 95/Windows 98/Windows NT 4.0:
1
Click the Start button.
2
Select Settings and then click Printers.
3
Right-click the AR-150 Series icon in the printer dialog box and then click Properties.
For this description, it is assumed that the mouse is configured for right hand
operation.
operation.
4
Click the Details tab (Ports tab – on Windows NT4.0) in the Properties dialog box,
select FILE: in the Print to the following port list box, and click the OK button.
select FILE: in the Print to the following port list box, and click the OK button.
5
Right-click the icon of the printer to be used and click Properties.
6
Click the Details tab (Ports tab – on Windows NT4.0) in the Properties window,
select LPT1 (or the currently used port), and click the OK button.
select LPT1 (or the currently used port), and click the OK button.
To use the AR-150 series again, perform the same procedure but select the
port to be used (for example, LPT1) in step 4.
port to be used (for example, LPT1) in step 4.
Windows 3.1x:
1
Double-click the Control Panel icon in the Main window of Program Manager.
2
Double-click the Printers icon. The Printers window will then open.
3
Select AR-150 Series, and then click the Connect button.
Click on the first or last page to see other AR-PG1 (serv.man4) service manuals if exist.