Sharp AR-M550 (serv.man16) Service Manual ▷ View online
AR-M550/M620 SELF DIAG MESSAGE AND TROUBLESHOOTING 9 - 25
Main
code
code
Sub
code
Title
Developing thermistor breakdown
F2
46
Phenomenon
Display
Lamp
Message
Message
Details
Developing thermistor
open or short.
Three successive values
of 244 or above, or values
of 20 or below, are
detected at the
developing thermistor.
open or short.
Three successive values
of 244 or above, or values
of 20 or below, are
detected at the
developing thermistor.
Section
Engine
Operation
mode
Note
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
Developing thermistor
harness connection
trouble
harness connection
trouble
Remedy
Check connection of the
connector and the
harness of the developing
thermistor.
connector and the
harness of the developing
thermistor.
Note
Case 2
Trouble
position/
Cause
position/
Cause
Developing thermistor
trouble
trouble
Remedy
Check the developing
thermistor
thermistor
Note
Case 3
Trouble
position/
Cause
position/
Cause
PCU PWB trouble
Remedy
Check the PCU PWB.
Note
Main
code
code
Sub
code
Title
Room temperature thermistor
breakdown
breakdown
F2
47
Phenomenon
Display
Lamp
Message
Message
Details
Room temperature
thermistor open or short.
Three successive values
of 235 or above, or
values of 22 or below, are
detected at the room
temperature thermistor.
thermistor open or short.
Three successive values
of 235 or above, or
values of 22 or below, are
detected at the room
temperature thermistor.
Section
Engine
Operation
mode
Note
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
Room temperature
thermistor harness
connection trouble
thermistor harness
connection trouble
Remedy
Check connection of the
connector and the
harness of the room
temperature thermistor.
connector and the
harness of the room
temperature thermistor.
Note
F2
47
Case 2
Trouble
position/
Cause
position/
Cause
Room temperature
thermistor trouble
thermistor trouble
Remedy
Check the room
temperature thermistor
temperature thermistor
Note
Case 3
Trouble
position/
Cause
position/
Cause
PCU PWB trouble
Remedy
Check the PCU PWB.
Note
Main
code
code
Sub
code
Title
Developing humidity sensor break
down
down
F2
48
Phenomenon
Display
Lamp
Message
Message
Details
Developing humidity
sensor open or short.
A value of greater than or
equal to 255 or above, or
value of 38 or below, is
detected at the
developing humidity
sensor.
sensor open or short.
A value of greater than or
equal to 255 or above, or
value of 38 or below, is
detected at the
developing humidity
sensor.
Section
Engine
Operation
mode
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
Developing humidity
sensor harness
connection trouble
sensor harness
connection trouble
Remedy
Check connection of the
connector and the
harness of the developing
humidity sensor.
connector and the
harness of the developing
humidity sensor.
Note
Case 2
Trouble
position/
Cause
position/
Cause
Developing humidity
sensor trouble
sensor trouble
Remedy
Check the developing
humidity sensor
humidity sensor
Note
Case 3
Trouble
position/
Cause
position/
Cause
PCU PWB trouble
Remedy
Check the PCU PWB.
Note
Main
code
code
Sub
code
Title
Room temperature thermistor
breakdown
breakdown
AR-M550/M620 SELF DIAG MESSAGE AND TROUBLESHOOTING 9 - 26
Main
code
code
Sub
code
Title
Machine tray 1 lift-up trouble
F3
12
Phenomenon
Display
Lamp
Message
Message
Details
Machine tray 1 lift-up
trouble
PED does not turn on
within the specified time.
LUD does not turn on
within the specified time.
The trouble occurs 3
times continuously that
the upper limit sensor
does not turn on by lift-up
operation for 21sec when
inserting a tray or for 2sec
when printing.
For the first and the
second times, guide the
user to pull out the tray in
case of a tray size error.
trouble
PED does not turn on
within the specified time.
LUD does not turn on
within the specified time.
The trouble occurs 3
times continuously that
the upper limit sensor
does not turn on by lift-up
operation for 21sec when
inserting a tray or for 2sec
when printing.
For the first and the
second times, guide the
user to pull out the tray in
case of a tray size error.
Section
Engine
Operation
mode
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
PED, LUD trouble
No. 1 tray lift-up motor
trouble
Improper connection of
the harness of the PCU
PWB, the lift-up unit, and
the paper feed unit
No. 1 tray lift-up motor
trouble
Improper connection of
the harness of the PCU
PWB, the lift-up unit, and
the paper feed unit
Remedy
Check the harness and
connector of PED and
LUD
Lift-up trouble unit check.
Use SIM 15 to cancel the
trouble.
connector of PED and
LUD
Lift-up trouble unit check.
Use SIM 15 to cancel the
trouble.
Note
Main
code
code
Sub
code
Title
Machine tray 2 lift-up trouble
F3
22
Phenomenon
Display
Lamp
Message
Details
Machine tray 2 lift-up
trouble
MCPED does not turn on
within the specified time.
MCLUD does not turn on
within the specified time.
The trouble occurs 3
times continuously that
the upper limit sensor
does not turn on by lift-up
operation for 10sec when
inserting a tray or for
2sec when printing.
For the first and the
second times, guide the
user to pull out the tray in
case of a tray size error.
trouble
MCPED does not turn on
within the specified time.
MCLUD does not turn on
within the specified time.
The trouble occurs 3
times continuously that
the upper limit sensor
does not turn on by lift-up
operation for 10sec when
inserting a tray or for
2sec when printing.
For the first and the
second times, guide the
user to pull out the tray in
case of a tray size error.
Section
Engine
Operation
mode
Note
mode
Note
F3
22
Case 1
Trouble
position/
Cause
position/
Cause
MCPED, MCLUD trouble
No. 2 tray lift-up motor
trouble
Improper connection of
the harness of the PCU
PWB, the lift-up unit, and
the paper feed unit
No. 2 tray lift-up motor
trouble
Improper connection of
the harness of the PCU
PWB, the lift-up unit, and
the paper feed unit
Remedy
Check the harness and
the connector of MCPED
and MCLUD.
Lift-up trouble unit check.
Use SIM 15 to cancel the
trouble.
the connector of MCPED
and MCLUD.
Lift-up trouble unit check.
Use SIM 15 to cancel the
trouble.
Note
Main
code
code
Sub
code
Title
Machine tray 3 lift-up trouble
F3
32
Phenomenon
Display
Lamp
Message
Message
Details
Machine tray 3 lift-up
trouble
MCPED does not turn on
within the specified time.
MCLUD does not turn on
within the specified time.
The trouble occurs 3
times continuously that
the upper limit sensor
does not turn on by lift-up
operation for 10sec when
inserting a tray or for 2sec
when printing.
For the first and the
second times, guide the
user to pull out the tray in
case of a tray size error.
trouble
MCPED does not turn on
within the specified time.
MCLUD does not turn on
within the specified time.
The trouble occurs 3
times continuously that
the upper limit sensor
does not turn on by lift-up
operation for 10sec when
inserting a tray or for 2sec
when printing.
For the first and the
second times, guide the
user to pull out the tray in
case of a tray size error.
Section
Engine
Operation
mode
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
MCPED, MCLUD trouble
No. 3 tray lift-up motor
trouble
Improper connection of
the harness of the PCU
PWB, the lift-up unit, and
the paper feed unit
No. 3 tray lift-up motor
trouble
Improper connection of
the harness of the PCU
PWB, the lift-up unit, and
the paper feed unit
Remedy
Check the harness and
the connector of MCPED
and MCLUD.
Lift-up trouble unit check
the connector of MCPED
and MCLUD.
Lift-up trouble unit check
Note
Main
code
code
Sub
code
Title
Machine tray 2 lift-up trouble
AR-M550/M620 SELF DIAG MESSAGE AND TROUBLESHOOTING 9 - 27
Main
code
code
Sub
code
Title
Machine tray 4 lift-up trouble
F3
42
Phenomenon
Display
Lamp
Message
Message
Details
Machine tray 4 lift-up
trouble
MCPED does not turn on
within the specified time.
MCLUD does not turn on
within the specified time.
The trouble occurs 3
times continuously that
the upper limit sensor
does not turn on by lift-up
operation for 10sec when
inserting a tray or for 2sec
when printing.
For the first and the
second times, guide the
user to pull out the tray in
case of a tray size error.
trouble
MCPED does not turn on
within the specified time.
MCLUD does not turn on
within the specified time.
The trouble occurs 3
times continuously that
the upper limit sensor
does not turn on by lift-up
operation for 10sec when
inserting a tray or for 2sec
when printing.
For the first and the
second times, guide the
user to pull out the tray in
case of a tray size error.
Section
Engine
Operation
mode
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
MCPED, MCLUD trouble
No. 4 tray lift-up motor
trouble
Improper connection of
the harness of the PCU
PWB, the lift-up unit, and
the paper feed unit
No. 4 tray lift-up motor
trouble
Improper connection of
the harness of the PCU
PWB, the lift-up unit, and
the paper feed unit
Remedy
Check the harness and
the connector of MCPED
and MCLUD.
Lift-up trouble unit check
the connector of MCPED
and MCLUD.
Lift-up trouble unit check
Note
Main
code
code
Sub
code
Title
38V voltage trouble
F4
38
Phenomenon
Display
Lamp
Message
Message
Details
38V voltage falls or rises.
Section
Engine
Operation
mode
Note
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
Improper connection or
disconnection of the
connector and the
harness
disconnection of the
connector and the
harness
Remedy
Check the connector and
the harness of the power
line.
the harness of the power
line.
Note
Case 2
Trouble
position/
Cause
position/
Cause
PCU PWB trouble
Power unit trouble
Power unit trouble
Remedy
Check 38V power source
in the power unit and the
PCU PWB.
in the power unit and the
PCU PWB.
Note
Main
code
code
Sub
code
Title
MFP control-FAX communication
trouble (MFP control detection)
trouble (MFP control detection)
F6
00
Phenomenon
Display
Lamp
Message
Message
Details
MFP control-FAX
communication trouble
(MFP control detection)
The booting sequence by
the command line
(9600bps, serial) is not
completed normally.
Communication
establishment error/
framing/ parity/ protocol
error
communication trouble
(MFP control detection)
The booting sequence by
the command line
(9600bps, serial) is not
completed normally.
Communication
establishment error/
framing/ parity/ protocol
error
Section
FAX
Operation
mode
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
Defective connection of
the slave unit PWB
connector
Defective harness
between the slave unit
PWB and the MFP
control PWB
Slave unit PWB mother
board connector pin
breakage
the slave unit PWB
connector
Defective harness
between the slave unit
PWB and the MFP
control PWB
Slave unit PWB mother
board connector pin
breakage
Remedy
Use SIM 25-2 to perform
the automatic developing
adjustment.
Check connection of the
connector between the
slave unit PWB and the
MFP control PWB and
the harness.
the automatic developing
adjustment.
Check connection of the
connector between the
slave unit PWB and the
MFP control PWB and
the harness.
Note
Check grounding of the
machine.
machine.
Case 2
Trouble
position/
Cause
position/
Cause
Slave unit ROM trouble/
no ROM/ Reversed
insertion of ROM/ ROM
pin breakage
no ROM/ Reversed
insertion of ROM/ ROM
pin breakage
Remedy
Check the ROM on the
slave unit PWB.
slave unit PWB.
Note
AR-M550/M620 SELF DIAG MESSAGE AND TROUBLESHOOTING 9 - 28
Main
code
code
Sub
code
Title
FAX expansion Flash memory
trouble (MFP control detection)
trouble (MFP control detection)
F6
01
Phenomenon
Display
Lamp
Message
Message
Details
FAX expansion Flash
memory trouble (MFP
control detection)
The expansion flash
memory inserted to the
FAX I/F PWB could not
be cleared.
memory trouble (MFP
control detection)
The expansion flash
memory inserted to the
FAX I/F PWB could not
be cleared.
Section
FAX
Operation
mode
Note
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
Initialization of the FAX
expansion memory failed,
which is required for a
new memory that is
inserted to the PWB.
expansion memory failed,
which is required for a
new memory that is
inserted to the PWB.
Remedy
Use SIM 66-10 to clear
the expansion flash
memory.
the expansion flash
memory.
Note
Main
code
code
Sub
code
Title
FAX modem operation abnormality
F6
04
Phenomenon
Display
Lamp
Message
Details
FAX modem operation
abnormality
The initializing process of
the modem chip in the
FAX PWB is not
completed normally.
abnormality
The initializing process of
the modem chip in the
FAX PWB is not
completed normally.
Section
FAX
Operation
mode
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
SW101 in the FAX PWB
tries to perform normal
operation on the boot
side.
tries to perform normal
operation on the boot
side.
Remedy
Set SW101 on the FAX
PWB to other than the
boot side, and turn on the
power again.
PWB to other than the
boot side, and turn on the
power again.
Note
Case 2
Trouble
position/
Cause
position/
Cause
FAX PWB modem chip
operation trouble
operation trouble
Remedy
Replace the FAX PWB.
Note
Main
code
code
Sub
code
Title
FAX write protect cancel
F6
20
Phenomenon
Display
Lamp
Message
Message
Details
The write protect jumper
of the FAX interface PWB
is released.
of the FAX interface PWB
is released.
Section
FAX
Operation
mode
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
The FAX write protect pin
is set to Write Enable.
is set to Write Enable.
Remedy
Check the write protect
pin in the FAX interface
PWB.
pin in the FAX interface
PWB.
Note
Case 2
Trouble
position/
Cause
position/
Cause
FAX interface PWB
trouble
FAX PWB trouble
trouble
FAX PWB trouble
Remedy
Replace the FAX PWB.
Replace the FAX
interface PWB.
Replace the FAX
interface PWB.
Note
Main
code
code
Sub
code
Title
Abnormal combination of the TEL/
LIU PWB and the FAX soft switch
LIU PWB and the FAX soft switch
F6
21
Phenomenon
Display
Lamp
Message
Message
Details
Combination error of TEL/
LIU PWB and software
If the destination of the
installed TEL/LIU PWB
differs from that of the
FAX soft switch, it is
judged as an error.
LIU PWB and software
If the destination of the
installed TEL/LIU PWB
differs from that of the
FAX soft switch, it is
judged as an error.
Section
FAX
Operation
mode
Note
mode
Note
Case 1
Trouble
position/
Cause
position/
Cause
The destination of the
installed TEL/LIU PWB
differs.
The FAX PWB
information (soft switch)
differs.
installed TEL/LIU PWB
differs.
The FAX PWB
information (soft switch)
differs.
Remedy
Check the destination of
the TEL/LIU PWB.
Check the FAX PWB
information (soft switch).
the TEL/LIU PWB.
Check the FAX PWB
information (soft switch).
Note
Case 2
Trouble
position/
Cause
position/
Cause
TEL/LIU PWB trouble
Remedy
Replace the TEL/LIU
PWB.
PWB.
Note
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