Sharp AR-M201 (serv.man10) User Manual / Operation Manual ▷ View online
67
8
PROBLEMS DURING SETUP OF THE SOFTWARE
If the software does not install correctly, check the following items on your computer.
To remove the software, see "Removing the software" (p.69).
To remove the software, see "Removing the software" (p.69).
MFP driver cannot be installed (Windows 2000/XP)
If the MFP driver cannot be installed in Windows 2000/XP, follow these steps to
check your computer's settings.
check your computer's settings.
1
Click the "start" button and then click "Control Panel".
In Windows 2000, click the "Start" button, select "Settings", and then click
"Control Panel".
"Control Panel".
2
Click "Performance and Maintenance", and then click
"System".
"System".
In Windows 2000, double-click the "System" icon.
3
Click the "Hardware" tab and then click the "Driver Signing"
button.
button.
4
Check "What action do you want
Windows to take?" ("File
signature verification" in
Windows 2000).
Windows to take?" ("File
signature verification" in
Windows 2000).
If "Block" has been selected, it will not
be possible to install the MFP driver.
Select "Warn" and then install the MFP
driver as explained in "INSTALLING
THE SOFTWARE".
be possible to install the MFP driver.
Select "Warn" and then install the MFP
driver as explained in "INSTALLING
THE SOFTWARE".
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TROUBLESHOOTING AND MAINTENANCE
68
Plug and play screen does not appear
If the Plug and Play screen does not appear after you connect the machine to your
computer with a USB cable and turn on the machine, follow the steps below to verify
that the USB port is available.
computer with a USB cable and turn on the machine, follow the steps below to verify
that the USB port is available.
1
Click the "start" button, click "Control Panel", and then click
"Performance and Maintenance".
"Performance and Maintenance".
• In Windows Vista, click the "Start" button, select "Control Panel", and then
click "System and Maintenance".
• In Windows 98/Me/2000, click the "Start" button, select "Settings", and
then click "Control Panel".
2
Click "System", click the "Hardware" tab, and click the "Device
Manager" button.
Manager" button.
• In Windows Vista, click the "Device Manager", and if a message screen
appears asking you for confirmation, click "Continue".
• In Windows 2000, double-click the "System" icon, click the "Hardware"
tab, and click the "Device Manager" button.
• In Windows 98/Me, double-click the "System" icon and click the "Device
Manager" tab.
• "Universal Serial Bus controllers" will appear in the list of devices.
3
Click the
icon beside "Universal Serial Bus controllers".
Two items should appear: your controller chipset type and Root Hub. If
these items appear, you can use the USB port. If the "Universal Serial Bus
controllers" shows a yellow exclamation point or does not appear, you must
check your computer manual for USB troubleshooting or contact your
computer manufacturer.
these items appear, you can use the USB port. If the "Universal Serial Bus
controllers" shows a yellow exclamation point or does not appear, you must
check your computer manual for USB troubleshooting or contact your
computer manufacturer.
4
Once you have verified that the USB port is enabled, install the
software as explained in "INSTALLING THE SOFTWARE".
software as explained in "INSTALLING THE SOFTWARE".
If the "System" icon does not appear in Windows Me, click "view all
Control Panel options".
Control Panel options".
Note
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TROUBLESHOOTING AND MAINTENANCE
69
8
The MFP driver cannot be correctly installed by Plug and
Play (Windows 2000/XP/Vista)
Play (Windows 2000/XP/Vista)
In Windows 2000/XP/Vista, if the MFP driver cannot be correctly installed by Plug
and Play (for example, Plug and Play takes place without copying the required files
for the MFP driver installation), follow these steps to remove unneeded devices and
then install the MFP driver as explained in "INSTALLING THE SOFTWARE" (p.36).
and Play (for example, Plug and Play takes place without copying the required files
for the MFP driver installation), follow these steps to remove unneeded devices and
then install the MFP driver as explained in "INSTALLING THE SOFTWARE" (p.36).
1
Click the "start" button, click "Control Panel", and then click
"Performance and Maintenance".
"Performance and Maintenance".
• In Windows Vista, click the "Start" button, select "Control Panel", and then
click "System and Maintenance".
• In Windows 2000, click the "Start" button, select "Settings", and then click
"Control Panel".
2
Click "System", click the "Hardware" tab, and click the "Device
Manager" button.
Manager" button.
• In Windows Vista, click the "Device Manager", and if a message screen
appears asking you for confirmation, click "Continue".
• In Windows 2000, double-click the "System" icon, click the "Hardware"
tab, and click the "Device Manager" button.
3
Click the
icon beside "Other
devices".
If "AR-XXXX" and "SHARP AR-
XXXX" appear, select and delete
both of these items.
XXXX" appear, select and delete
both of these items.
4
Install the software as explained in "INSTALLING THE
SOFTWARE".
SOFTWARE".
Removing the software
If you need to remove the software, follow these steps.
1
Click the "start" button and then click "Control Panel".
In Windows 98/Me/2000, click the "Start" button, select "Settings", and then
click "Control Panel".
click "Control Panel".
2
Click "Add or Remove Programs".
• In Windows Vista, click the "Uninstall a program".
• In Windows 98/Me/2000, double-click the "Add/Remove Programs" icon.
• In Windows 98/Me/2000, double-click the "Add/Remove Programs" icon.
3
Select "SHARP AR-208/M200 Series MFP Driver" and Button
Manager from the list, and remove the software.
Manager from the list, and remove the software.
For more information, refer to your operating manual or to the help files for
your operating system.
your operating system.
If "Other devices" does not appear, close the "Device Manager" window.
Note
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70
MISFEED REMOVAL
When a misfeed occurs, the error indicator blinks, "CLEAR PAPER JAM" appears in
the display, and the machine stops operating. If a misfeed occurs when using the
RSPF, "RETURN X ORIGINAL(S) START TO RESUME" will appear in the display.
("X" indicates the number of pages to be returned.). This indicates the number of the
originals that must be returned to the document feeder tray after a misfeed. Return
the required number of originals. This number will be cleared when copying is
resumed or the [CLEAR] key (
the display, and the machine stops operating. If a misfeed occurs when using the
RSPF, "RETURN X ORIGINAL(S) START TO RESUME" will appear in the display.
("X" indicates the number of pages to be returned.). This indicates the number of the
originals that must be returned to the document feeder tray after a misfeed. Return
the required number of originals. This number will be cleared when copying is
resumed or the [CLEAR] key (
) is pressed. If an original misfeed occurs in the
RSPF, the machine will stop and the error indicator will blink. To remove a misfeed
from the RSPF, see "D: Misfeed in the RSPF (Option)" (p.73).
from the RSPF, see "D: Misfeed in the RSPF (Option)" (p.73).
1
Open the bypass tray, and
then open the side cover.
then open the side cover.
2
Check the misfeed location. Remove the misfed paper
following the instructions for each location in the illustration
below. If the error indicator blinks, proceed to "A: Misfeed in
the paper feed area" (p.71).
following the instructions for each location in the illustration
below. If the error indicator blinks, proceed to "A: Misfeed in
the paper feed area" (p.71).
If paper is misfed here, proceed to "A:
Misfeed in the paper feed area". (p.71)
Misfeed in the paper feed area". (p.71)
If paper is misfed here, proceed to "B:
Misfeed in the fusing area". (p.71)
Misfeed in the fusing area". (p.71)
If the misfed paper is seen from
this side, proceed to "C: Misfeed
in the transport area". (p.72)
this side, proceed to "C: Misfeed
in the transport area". (p.72)
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