Sharp AR-M201 (serv.man10) User Manual / Operation Manual ▷ View online
63
8
TROUBLESHOOTING THE MACHINE
The following problems are related to the general operation of the machine and
copying.
copying.
Problem
Cause and solution
Page
The machine does not
operate.
operate.
The machine is not plugged into a
power outlet.
power outlet.
→ Plug the machine into a grounded outlet.
-
Power switch OFF.
→ Turn the power switch ON.
12
The power save indicator is blinking.
Indicates that the machine is warming
up.
Indicates that the machine is warming
up.
→ Copies cannot be made until the
machine has finished warming up.
-
The front cover or the side cover is not
completely closed.
completely closed.
→ Close the front cover or the side cover.
-
The machine is in auto power shut-off
mode.
mode.
→ In auto power shut-off mode, all lights
are off except the power save indicator.
Press the [START] key (
Press the [START] key (
) to resume
normal operation.
13
The scan head locking switch is locked.
→ Unlock the scan head locking switch.
76
Copies are too dark or
too light.
too light.
Select the correct original type for the
original.
original.
→ Select AUTO with the [EXPOSURE] key
or press the [
] key (
) or [
] key
(
) to manually select an appropriate
exposure.
→ If the copy is too light or too dark even
though AUTO was selected with the
[EXPOSURE] key, adjust the automatic
exposure level.
[EXPOSURE] key, adjust the automatic
exposure level.
24
57
Blank copies.
The original is not placed face up in the
RSPF or face down on the document
glass.
RSPF or face down on the document
glass.
→ Place the original face up in the RSPF
or face down on the document glass.
20, 21
The scan head locking switch is locked.
→ Unlock the scan head locking switch.
76
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TROUBLESHOOTING AND MAINTENANCE
64
Problem
Cause and solution
Page
Part of the image is cut
off or there is too much
blank space.
off or there is too much
blank space.
The original was not placed in the
correct position.
correct position.
→ Place the original correctly.
20, 21
An appropriate ratio was not used for
the size of the original and the size of
the paper.
the size of the original and the size of
the paper.
→ Press the [COPY RATIO] key to change
the ratio to a setting that is suitable for
the original and the copy paper.
the original and the copy paper.
25
The size of paper loaded in the tray was
changed without changing the tray's
paper size setting.
changed without changing the tray's
paper size setting.
→ Be sure to change the tray's paper size
setting whenever you change the size
of paper loaded in the tray.
of paper loaded in the tray.
19
Wrinkles appear in the
paper or the image
disappears in places.
paper or the image
disappears in places.
The paper is outside of the specified
size and weight range.
size and weight range.
→ Use copy paper within the specified
range.
14
Paper curled or damp.
→ Do not use curled or crimped paper.
Replace with dry copy paper. During
periods when the machine is not used
for a long time, remove the paper from
the tray and store it in a dark place in a
bag to prevent moisture absorption.
periods when the machine is not used
for a long time, remove the paper from
the tray and store it in a dark place in a
bag to prevent moisture absorption.
-
Copies are smudged or
dirty.
dirty.
The document glass or the underside of
the original cover/RSPF is dirty.
the original cover/RSPF is dirty.
→ Clean regularly.
78
Original smudged or blotchy.
→ Use a clean original.
-
Images rub off the copy
easily.
easily.
The fusing temperature is not
appropriate.
appropriate.
→ In the user programs, set "PAPER
TYPE" (program 29) to "2 (HEAVY
PAPER)".
PAPER)".
57
Printing is not uniform
between the edges of
the paper and the
centre.
between the edges of
the paper and the
centre.
The fusing temperature is not
appropriate.
appropriate.
→ In the user programs, set "PAPER
TYPE" (program 29) to "1 (PLAIN
PAPER)".
PAPER)".
57
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TROUBLESHOOTING AND MAINTENANCE
65
8
Paper misfeed.
Misfeed occur.
→ To remove the misfeed, see "MISFEED
REMOVAL".
70
The paper is outside of the specified
size and weight range.
size and weight range.
→ Use copy paper within the specified
range.
14
Paper curled or damp.
→ Do not use curled or crimped paper.
Replace with dry copy paper. During
periods when the machine is not used
for a long time, remove the paper from
the tray and store it in a dark place in a
bag to prevent moisture absorption.
periods when the machine is not used
for a long time, remove the paper from
the tray and store it in a dark place in a
bag to prevent moisture absorption.
-
Paper is not loaded properly.
→ Make sure that the paper is properly
loaded.
15
Pieces of paper inside machine.
→ Remove all pieces of misfed paper.
71
Too much paper is loaded in the tray.
→ If the stack of paper is higher than the
indicator line on the tray, remove some
of the paper and reload so that the
stack does not exceed the line.
of the paper and reload so that the
stack does not exceed the line.
15
Some sheets of paper stick together.
→ Fan the paper well before loading it.
15
The guides on the bypass tray do not
match the width of the paper.
match the width of the paper.
→ Adjust the guides to match the width of
the paper.
18
The bypass tray extension is not
opened.
opened.
→ When loading a large size of paper,
open the extension.
18
White or black lines
appear on copies.
appear on copies.
The scanner glass for the RSPF is dirty.
→ Clean the long, narrow scanning
window.
78
The transfer charger is dirty.
→ Clean the transfer charger.
79
Problem
Cause and solution
Page
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TROUBLESHOOTING AND MAINTENANCE
66
Paper size for a paper
tray cannot be set.
tray cannot be set.
Copying or printing is performed.
→ Set the paper size after copying or
printing is complete.
-
The machine has stopped temporarily
due to running out of paper or a
misfeed.
due to running out of paper or a
misfeed.
→ Load paper or remove the misfeed, and
then set the paper size.
15, 19,
70
Output does not stack
neatly in the paper
output tray.
neatly in the paper
output tray.
Both ends of the paper are curled
upward.
upward.
→ Turning the paper over in the paper tray
may help.
15
A copy job stops before
it is finished.
it is finished.
"MEMORY FULL, PRESS START TO
RESUME." appears in the display.
RESUME." appears in the display.
→ The memory became full during sort
copy. Copy only the originals that have
been scanned to that point, or cancel
the job and clear the data from memory.
been scanned to that point, or cancel
the job and clear the data from memory.
30
The tray is out of paper.
→ Load paper.
15
The power save
indicator is lit.
indicator is lit.
Other indicators are lit.
→ If other indicators are lit, the machine is
in preheat mode. Press any key on the
operation panel to resume normal
operation.
operation panel to resume normal
operation.
13
Only the power save indicator is lit.
→ If only the power save indicator is lit, the
machine is in auto power shut-off
mode. Press the [START] key (
mode. Press the [START] key (
) to
resume normal operation.
13
Error indicator (
) is
lit or blinking.
See "DISPLAY MESSAGES" to check the
meaning of the error indicator and error
message in the display, and take
appropriate action.
meaning of the error indicator and error
message in the display, and take
appropriate action.
61
Lighting fixture flickers.
The same power outlet is used for the
lighting fixture and the machine.
lighting fixture and the machine.
→ Connect the machine to a power outlet
which is not used for other electric
appliances.
appliances.
-
Problem
Cause and solution
Page
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