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AR-F13 TROUBLESHOOTING 9-2

F1

34

Content

Console finisher (AR-F13) 
punch (AR-PN1) motor trouble

Detail

Punch motor operation abnormality

Cause

Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and 
remedy

Use DIAG (SIM3-3) to check the motor 
operation. 

35

Content

Console finisher (AR-F13) 
punch (AR-PN1) side registration sensor 
trouble

Detail

Sensor input value abnormality

Cause

Sensor breakage
Harness disconnection
Console finisher control PWB trouble

Check and 
remedy

Use DIAG (SIM3-2) to check the sensor 
operation.

36

Content

Console finisher (AR-F13) 
punch (AR-PN1) timing sensor trouble

Detail

Sensor input value abnormality

Cause

Sensor breakage
Harness disconnection
Console finisher control PWB trouble

Check and 
remedy

Use DIAG (SIM3-2) to check the sensor 
operation.

F1

37

Content

Console finisher (AR-F13) 
backup RAM trouble

Detail

Backup RAM contents are disturbed.

Cause

Console finisher control PWB trouble
Malfunction by noise

Check and 
remedy

Replace the console finisher control PWB.

38

Content

Console finisher (AR-F13) 
punch (AR-PN1) backup RAM trouble

Detail

Punch unit backup RAM contents are 
disturbed.

Cause

Punch control PWB trouble
Malfunction by noise

Check and 
remedy

Replace the punch control PWB.

81

Content

Console finisher transport motor abnormality

Detail

Transport motor trouble

Cause

Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and 
remedy

Use DIAG (SIM3-3) to check the motor 
operation. 

Cause/Trouble section

Procedure

Check

Result

Remedy

Paddle home position sensor (PHPS)

1

Check the paddle home position sensor. Is the sensor normal?

NO

Replace the sensor

Swing guide home position sensor 
(ARHPS)

2

Check the swing guide home position sensor.  
Is the sensor normal?

NO

Replace the sensor.

Wiring

3

Is the wiring between the finisher controller PCB and the paddle 
motor normal?

NO

Correct the wiring.

Paddle, Swing guide assembly

4

Try turning the paddle motor clockwise and counterclockwise by 
hands.  Is there mechanical tapping in the rotation of the paddle 
or the up/down movement of the swing guide?

YES

Correct the 
mechanical 
mechanism.

Paddle motor (FPM), 
finisher controller PCB

5

Try replacing the paddle motor. Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Stapler home position sensor (STHPS)

1

Check the stapler home position sensor. Is the sensor normal?

NO

Replace the sensor.

Wiring

1

Is the wiring between the finisher controller PCB and the staple/
fold motor normal?

NO

Correct the wiring.

Stapler unit

2

Try turning the staple jam releasing dial. 
Is there mechanical trapping?

YES

Correct the 
mechanical system.

Staple/fold motor (FFSM), 
Finisher controller PCB

3

Try replacing the staple/fold motor. Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

AR-F13 TROUBLESHOOTING 9-3

Cause/Trouble section

Procedure

Check

Result

Remedy

Staple/fold clock sensor (FE)

1

Check the staple/fold clock sensor. Is the sensor normal?

NO

Replace the sensor.

Finisher controller PCB, 
Stapler unit

2

Does the staple/fold motor operate at the appropriate timing?

YES

Replace the finisher 
controller PCB.

NO

Check the stapler unit 
drive mechanism: 
if faulty, correct it; 
if normal, go to step 3).

Staple/fold motor (FFSM), 
Finisher controller PCB

3

Try replacing the staple/fold motor. Is the problem corrected?

YES

End.

NO

Try replacing the 
finisher controller 
PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Folding home position sensor (FHPS)

1

Check the folding home position sensor. Is the sensor normal?

NO

Replace the sensor.

Wiring

2

Is the wiring between the finisher controller PCB and the staple/
fold motor normal?

NO

Correct the wiring.

Saddle unit

3

Try turning the fold jam releasing dial. 
Is there mechanical trapping?

YES

Correct the 
mechanical 
mechanism.

Staple/fold motor (FFSM), 
Finisher controller PCB

4

Try replacing the staple/fold motor. Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Staple/fold clock sensor (FJHPS)

1

Check the staple/fold clock sensor. Is the sensor normal?

NO

Replace the sensor.

Finisher controller PCB, Saddle unit

2

Does the staple/fold motor operate at the appropriate timing?

YES

Replace the finisher 
controller PCB.

NO

Check the saddle unit 
drive mechanism: 
if faulty, correct it;
otherwise, go to step 3).

Staple/fold motor (FFSM), 
Finisher controller PCB

3

Try replacing the staple/fold motor. Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Slide home position sensor (SHPS)

1

Check the slide home position sensor. Is the sensor normal?

NO

Replace the sensor 
PCB.

Wiring

2

Is the wiring between the finisher controller PCB and the slide 
motor normal?

NO

Correct the wiring.

Stapler unit

3

Is there mechanical trapping in the stapler path?

YES

Correct the 
mechanical system.

Slide motor (FSM), 
Finisher controller PCB

4

Try replacing the slide motor. Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Delivery belt home position sensor 
(OBHPS)

1

Check the delivery belt home position sensor. 
Is the sensor normal?

NO

Replace the sensor.

Wiring

2

Is the wiring between the finisher controller PCB and the delivery 
motor normal?

NO

Correct the wiring.

Stack delivery roller

3

Try turning the stack delivery roller by hand. 
Is the rotation smooth?

NO

Correct the 
mechanical system.

Delivery motor (FAM), 
Finisher controller PCB

4

Try replacing the delivery motor. Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

AR-F13 TROUBLESHOOTING 9-4

Cause/Trouble section

Procedure

Check

Result

Remedy

Paper surface sensor (SLS)

1

Check the paper surface sensor. Is the sensor normal?

NO

Replace the sensor.

Tray up/down mechanism

2

Check the tray up/down mechanism. Is the mechanism normal?

NO

Correct the 
mechanism.

Finisher controller PCB

3

Is 24 VDC supplied from the finisher controller PCB to the shift 
motor as soon as the tray is driven?

NO

Replace the finisher 
controller PCB.

Shift motor (FLM), Wiring

4

Is the wiring between the finisher controller PCB and the shift 
motor normal?

YES

Replace the shift 
motor.

NO

Correct the wiring.

Cause/Trouble section

Procedure

Check

Result

Remedy

Tray position

1

Is the tray as far as the shift upper limit sensor?

YES

Lower the position of 
the tray.

Shift upper limit sensor (ULS)

2

Check the shift upper limit sensor. Is the sensor normal?

NO

Replace the sensor.

Finisher controller PCB, Wiring

3

Check the wiring from the finisher controller PCB to the shift 
upper limit sensor; is it normal?

YES

Replace the finisher 
controller PCB.

NO

Correct the wiring.

Cause/Trouble section

Procedure

Check

Result

Remedy

-

1

Is the tray in UP position?

YES

Go to step 4).

NO

Go to step 2).

Finisher controller PCB

2

Is power supplied to the finisher controller PCB as soon as the 
tray is driven?

YES

Go to step 3).

NO

Replace the finisher 
controller PCB.

Tray up/down mechanism, 
Shift motor (FLM)

3

Is there a fault in the tray up/down mechanism?

YES

Correct the tray up/
down mechanism.

NO

Replace the shift 
motor.

Shift motor clock (LE), 
Finisher controller PCB

4

Check the shift motor clock sensor.

YES

Replace the finisher 
controller PCB.

NO

Replace the sensor.

Cause/Trouble section

Procedure

Check

Result

Remedy

Aligning plate home position sensor 
(front; FJHPS)

1

Check the aligning plate home position sensor (front). 
Is the sensor normal?

NO

Replace the sensor.

Wiring

2

Is the wiring between the finisher controller PCB and the front 
alignment plate motor (front) normal?

NO

Correct the wiring.

Aligning plate (front)

3

Is there mechanical trapping in the aligning plate path?

YES

Correct the 
mechanical system.

Alignment motor (front; FFJM), 
Finisher controller PCB

4

Try replacing the Alignment motor (front). 
Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Aligning plate home position sensor 
(rear; RJHPS)

1

Check the aligning plate home position sensor (rear). 
Is the sensor normal?

NO

Replace the sensor.

Wiring

2

Is the wiring between the finisher controller PCB and the rear 
alignment motor (rear) normal?

NO

Correct the wiring.

Aligning plate (rear)

3

Is there mechanical trapping in the path of the aligning plate?

YES

Correct the 
mechanical 
mechanism.

Alignment motor (rear; FRJM), 
Finisher controller PCB

4

Try replacing the alignment motor (rear).  
Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

AR-F13 TROUBLESHOOTING 9-5

Cause/Trouble section

Procedure

Check

Result

Remedy

Finisher controller PCB, 
Host machine DC controller PCB

1

Turn off and then on the host machine. Is the problem corrected?

YES

End.

Wiring

2

Is the wiring between the finisher controller PCB and the DC 
controller PCB of the host machine normal?

NO

Correct the wring.

Finisher controller PCB, 
Host machine DC controller PCB

3

Try replacing the finisher controller PCB and the host machine 
DC controller PCB. Is the problem corrected?

YES

End.

Cause/Trouble section

Procedure

Check

Result

Remedy

Finisher controller PCB

1

Turn off and then on the host machine. Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Finisher controller PCB, 
Host machine DC controller PCB

1

Turn off and then on the host machine. Is the problem corrected?

YES

End.

Wiring

2

Is the wiring between the finisher controller PCB and the host 
machine DC controller PCB normal?

NO

Correct the wiring.

Power supply

3

Measure the voltage between CN1-1 (+) and CN1-3 (-)/CN2-1 (+) 
and CN2-3 (-) on the finisher controller PCB. Is it 24 VDC?

YES

Replace the finisher 
controller PCB.

NO

Replace the host 
machine DC controller 
PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Stack feed roller (upper) 
home position sensor (FRHPS)

1

Check the stack feed roller (upper) home position sensor. 
Is it normal?

NO

Replace the sensor.

Wiring

2

Is the wiring between the finisher controller PCB and the feed 
motor normal?

NO

Correct the wiring.

Feed roller

3

Try turning the stack feed roller (upper) shaft by hand. 
Does the stack feed roller (upper) move up/down normally?

NO

Correct the 
mechanical system.

Feed motor (FFM), 
Finisher controller PCB

4

Try replacing the feed motor. Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Finisher controller PCB, 
Punch controller PCB

1

Turn off and the on the host machine. Is the problem corrected?

YES

End.

Wiring

2

Is the wiring between the finisher controller PCB and the punch 
controller PCB normal?

NO

Correct the wiring.

Power supply

3

Measure the voltage between CN14-5 (+) and CN14-3 (-) on the 
finisher controller PCB. Is it 24 VDC?

NO

Replace the finisher 
controller PCB.

YES

Replace the punch 
controller PCB.

Cause/Trouble section

Procedure

Check

Result

Remedy

Horizontal registration home position 
sensor (PSHPS)

1

Check the horizontal registration home position sensor. 
Is the sensor normal?

NO

Replace the sensor.

Wiring

2

Is the wiring between the finisher controller PCB and the 
horizontal registration home position sensor normal?

NO

Correct the wiring.

Horizontal registration mechanism, 
horizontal registration motor (FPSM)

3

Is there a fault in the horizontal registration mechanism?

YES

Correct the horizontal 
registration 
mechanism.

NO

Replace the horizontal 
registration motor.

Punch controller PCB, 
Finisher controller PCB

4

Try replacing the punch controller PCB. Is the problem corrected?

YES

End.

NO

Replace the finisher 
controller PCB.