Sharp AL-2020 (serv.man2) Service Manual ▷ View online
AL-2040 SIMULATION, TROUBLE CODES 10 - 17
4. Trouble codes
A. Trouble codes list
B. Details of trouble codes
64
01
Self print
Print of one page is made regardless of the status of the optical system.
(Operating procedure)
When this simulation is executed, warm-up is performed and the ready lamp is lighted. Enter the code number with the 10-key,
and select the cassette with the cassette select key and press the PRINT switch, and paper feed operation will be made from
the selected cassette and printing of the selected pattern will be made. Printing is in 1by2 mode, or grid pattern.
Print of one page is made regardless of the status of the optical system.
(Operating procedure)
When this simulation is executed, warm-up is performed and the ready lamp is lighted. Enter the code number with the 10-key,
and select the cassette with the cassette select key and press the PRINT switch, and paper feed operation will be made from
the selected cassette and printing of the selected pattern will be made. Printing is in 1by2 mode, or grid pattern.
67
50
USB receive speed adjustment (USB1.1)
Used to set the limitation on the print data receive speed of USB2.0 (Full speed) port (USB port on the machine).
→ When print images from USB2.0 (Full speed) port are disturbed, change the setting and try again.
When this simulation is executed, the currently set code number is displayed.
Enter the code number corresponding to the adjustment value, and press START key to change the setting.
Used to set the limitation on the print data receive speed of USB2.0 (Full speed) port (USB port on the machine).
→ When print images from USB2.0 (Full speed) port are disturbed, change the setting and try again.
When this simulation is executed, the currently set code number is displayed.
Enter the code number corresponding to the adjustment value, and press START key to change the setting.
Main
code
code
Sub
code
Content
Code number
Pattern
0
1by2
1
Grid pattern
2
White paper
3
Black background
Code number
Setting
Speed
1
FAST
↑ Fast
2
NORMAL1
3
NORMAL2
4
SLOW
↓ Slow
Main
code
code
Sub
code
Details of trouble
E7
01
Duplex model memory setup error, memory not-
detected error
detected error
02
LSU trouble
10
Shading trouble (Black correction)
11
Shading trouble (White correction)
16
Abnormal laser output
F5
02
Copy lamp lighting abnormality
H2
00
Thermistor open
H3
00
Heat roller high temperature detection
H4
00
Heat roller low temperature detection
L1
00
Feeding is not completed within the specified time
after starting feeding. (The scan head locking switch
is locked)
after starting feeding. (The scan head locking switch
is locked)
L3
00
Scanner return trouble
L4
01
Main motor lock detection
32
Exhaust fan motor lock detection trouble
L6
10
Polygon motor lock detection
U2
04
EEPROM read/write error (Serial communication
error)
error)
11
Counter check sum error (EEPROM)
Main
code
code
Sub
code
Details of trouble
E7
01
Content Duplex model memory setup error, memory
not-detected error
Detail
The memory is not set properly or the
memory capacity is not set to the duplex
setup (6M).
memory capacity is not set to the duplex
setup (6M).
Check
and
remedy
and
remedy
Set SIM 26-39 code number to 2.
02
Content LSU trouble
Detail
The BD signal from the LSU cannot be
detected in a certain cycle. (Always OFF or
always ON)
detected in a certain cycle. (Always OFF or
always ON)
Cause
LSU connector or LSU harness defect or
disconnection
Polygon motor rotation abnormality
Laser beams are not generated.
MCU PWB abnormality.
disconnection
Polygon motor rotation abnormality
Laser beams are not generated.
MCU PWB abnormality.
Check
and
remedy
and
remedy
Check connection of the LSU connector.
Execute SIM 61-03 to check the LSU
operations.
Check that the polygon motor rotates
normally.
Check that the laser emitting diode
generates laser beams.
Replace the LSU unit.
Replace the MCU PWB.
Execute SIM 61-03 to check the LSU
operations.
Check that the polygon motor rotates
normally.
Check that the laser emitting diode
generates laser beams.
Replace the LSU unit.
Replace the MCU PWB.
10
Content Shading trouble (Black correction)
Detail
The CCD black scan level is abnormal
when the shading.
when the shading.
Cause
Improper connection of the CCD unit flat
cable
CCD unit abnormality
MCU PWB abnormality
cable
CCD unit abnormality
MCU PWB abnormality
Check
and
remedy
and
remedy
Check connection of the CCD unit flat
cable.
Check the CCD unit.
cable.
Check the CCD unit.
AL-2040 SIMULATION, TROUBLE CODES 10 - 18
E7
11
Content Shading trouble (White correction)
Detail
The CCD white scan level is abnormal
when the shading.
when the shading.
Cause
Improper connection of the CCD unit flat
cable
Dirt on the mirror, the lens, and the
reference white plate
Copy lamp lighting abnormality
CCD unit abnormality
MCU PWB abnormality
(When occurred in the SPF scan position.)
Improper installation of the mirror unit
cable
Dirt on the mirror, the lens, and the
reference white plate
Copy lamp lighting abnormality
CCD unit abnormality
MCU PWB abnormality
(When occurred in the SPF scan position.)
Improper installation of the mirror unit
Check
and
remedy
and
remedy
Clean the mirror, lens, and the reference
white plate.
Check the light quantity and lighting status
of the copy lamp (SIM 05-03).
Check the MCU PWB.
white plate.
Check the light quantity and lighting status
of the copy lamp (SIM 05-03).
Check the MCU PWB.
16
Content Abnormal laser output
Detail
When the laser output is stopped, HSYNC
is detected.
is detected.
Cause
Laser abnormality
MCU PWB abnormality.
MCU PWB abnormality.
Check
and
remedy
and
remedy
Check the laser emitting diode operation.
Replace the MCU PWB.
Replace the MCU PWB.
F5
02
Content Copy lamp lighting abnormality
Detail
The copy lamp does not turn on.
Cause
Copy lamp abnormality
Copy lamp harness abnormality
CCD PWB harness abnormality.
Copy lamp harness abnormality
CCD PWB harness abnormality.
Check
and
remedy
and
remedy
Use SIM 5-3 to check the copy lamp
operations.
When the copy lamp lights up.
Check the harness and the connector
between the CCD unit and the MCU PWB.
When the copy lamp does not light up.
Check the harness and the connector
between the copy lamp unit and the MCU
PWB.
Replace the copy lamp unit.
Replace the MCU PWB.
operations.
When the copy lamp lights up.
Check the harness and the connector
between the CCD unit and the MCU PWB.
When the copy lamp does not light up.
Check the harness and the connector
between the copy lamp unit and the MCU
PWB.
Replace the copy lamp unit.
Replace the MCU PWB.
H2
00
Content Thermistor open
Detail
The thermistor is open.
The fusing unit is not installed.
The fusing unit is not installed.
Cause
Thermistor abnormality
Control PWB abnormality
Fusing section connector disconnection
The fusing unit is not installed.
Control PWB abnormality
Fusing section connector disconnection
The fusing unit is not installed.
Check
and
remedy
and
remedy
Check the harness and the connector
between the thermistor and the PWB.
Use SIM 14 to clear the self diagnostic
display.
between the thermistor and the PWB.
Use SIM 14 to clear the self diagnostic
display.
Main
code
code
Sub
code
Details of trouble
H3
00
Content Heat roller high temperature detection
Detail
The fusing temperature exceeds 240°C.
Cause
Thermistor abnormality
Control PWB abnormality
Fusing section connector disconnection.
Control PWB abnormality
Fusing section connector disconnection.
Check
and
remedy
and
remedy
Use SIM 5-02 to check the heater lamp
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp keeps ON.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp keeps ON.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
H4
00
Content Heat roller low temperature detection
Detail
1) When the target temperature (165°C) is
not reached in 55 sec after starting
warming-up.
warming-up.
2) When the temperature below 100°C is
detected for 300ms under the ready
print state.
print state.
∗ "Starting warming-up" means not only
that in power supply but also reset that in
reset from shut-off and in side door
close. (The timing of generating H4 is not
limited to that in power supply.)
reset from shut-off and in side door
close. (The timing of generating H4 is not
limited to that in power supply.)
Cause
Thermistor abnormality
Heater lamp abnormality
Thermostat abnormality
Control PWB abnormality
Heater lamp abnormality
Thermostat abnormality
Control PWB abnormality
Check
and
remedy
and
remedy
Use SIM 5-02 to check the heater lamp
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp does not light up.
Check for disconnection of the heater lamp
and the thermostat. Check the interlock
switch.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp does not light up.
Check for disconnection of the heater lamp
and the thermostat. Check the interlock
switch.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
Main
code
code
Sub
code
Details of trouble
AL-2040 SIMULATION, TROUBLE CODES 10 - 19
L1
00
Content Feeding is not completed within the
specified time after starting feeding. (The
scan head locking switch is locked)
scan head locking switch is locked)
Detail
The white area and the black marking on
the shading plate are used to obtain the
difference in the CCD level values for
judgment of lock. When the difference in
the levels of which and black is small, it is
judged that the black mark could not be
scanned by lock and the trouble code “L1”
is displayed.
the shading plate are used to obtain the
difference in the CCD level values for
judgment of lock. When the difference in
the levels of which and black is small, it is
judged that the black mark could not be
scanned by lock and the trouble code “L1”
is displayed.
Cause
The scan head is locked by the lock switch.
Mirror unit abnormality
The scanner wire is disconnected.
The origin detection sensor abnormality
Mirror motor harness abnormality
Mirror unit abnormality
The scanner wire is disconnected.
The origin detection sensor abnormality
Mirror motor harness abnormality
Check
and
remedy
and
remedy
Check to confirm that the scan head lock
switch is released.
Use SIM 1-1 to check the mirror
reciprocating operations.
When the mirror does not feed.
Check for disconnection of the scanner
wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
switch is released.
Use SIM 1-1 to check the mirror
reciprocating operations.
When the mirror does not feed.
Check for disconnection of the scanner
wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
L3
00
Content Scanner return trouble
Detail
When the mirror base is returned for the
specified time (6 sec) in mirror initializing
after turning on the power, the mirror home
position sensor (MHPS) does not turn ON.
Or when the mirror base is returned for the
specified time (about 6 sec) after start of
copy return, the mirror home position
sensor (MHPS) does not turn ON.
specified time (6 sec) in mirror initializing
after turning on the power, the mirror home
position sensor (MHPS) does not turn ON.
Or when the mirror base is returned for the
specified time (about 6 sec) after start of
copy return, the mirror home position
sensor (MHPS) does not turn ON.
Cause
Mirror unit abnormality
Scanner wire disconnection
Origin detection sensor abnormality
Mirror motor harness abnormality
Scanner wire disconnection
Origin detection sensor abnormality
Mirror motor harness abnormality
Check
and
remedy
and
remedy
Use SIM 1-1 to check the mirror
reciprocating operations.
When the mirror does not return.
Check for disconnection of the scanner
wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
reciprocating operations.
When the mirror does not return.
Check for disconnection of the scanner
wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
Main
code
code
Sub
code
Details of trouble
L4
01
Content Main motor lock detection
Detail
When the main motor encoder pulse is not
detected for 100 msec.
detected for 100 msec.
Cause
Main motor unit abnormality
Improper connection or disconnection the
main motor and the harness.
MCU PWB abnormality
Improper connection or disconnection the
main motor and the harness.
MCU PWB abnormality
Check
and
remedy
and
remedy
Use SIM 25-01 to check the main motor
operations.
Check connection of the main motor
harness/connector.
Replace the main motor.
Replace the MCU PWB.
operations.
Check connection of the main motor
harness/connector.
Replace the main motor.
Replace the MCU PWB.
32
Content Exhaust fan motor lock detection trouble
Detail
The error detection is started after 2 sec
from starting rotation of the exhaust fan
motor.
1) The continuous rotation state of 250ms
from starting rotation of the exhaust fan
motor.
1) The continuous rotation state of 250ms
is not detected for 1 sec after starting
detection.
detection.
2) When the lock sensor (in the exhaust
fan) detects the HIGH level (unstable)
after detection the lock state (stable
state).
after detection the lock state (stable
state).
Cause
Exhaust fan motor connector connection
trouble
Exhaust fan motor trouble
MCU PWB trouble
trouble
Exhaust fan motor trouble
MCU PWB trouble
Check
and
remedy
and
remedy
Exhaust fan motor connector connection
check
Exhaust fan motor replacement
Replace the MCU PWB.
check
Exhaust fan motor replacement
Replace the MCU PWB.
L6
10
Content Polygon motor lock detection
Detail
The lock signal (specified rpm signal) does
not return within a certain time (about 20
sec) from starting the polygon motor
rotation.
not return within a certain time (about 20
sec) from starting the polygon motor
rotation.
Cause
Polygon motor unit abnormality
Improper connection or disconnection of
the polygon motor and the harness.
MCU PWB abnormality
Improper connection or disconnection of
the polygon motor and the harness.
MCU PWB abnormality
Check
and
remedy
and
remedy
Use SIM 61-1 to check the polygon motor
operations.
Check connection of the polygon motor
harness/connector.
Replace the polygon motor.
Replace the MCU PWB.
operations.
Check connection of the polygon motor
harness/connector.
Replace the polygon motor.
Replace the MCU PWB.
U2
04
Content EEPROM read/write error (Serial
communication error)
Detail
EEPROM access process error
Cause
EEPROM abnormality
Check
and
remedy
and
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
11
Content Counter check sum error (EEPROM)
Detail
Check sum error of the counter area in the
EEPROM
EEPROM
Cause
EEPROM abnormality
Check
and
remedy
and
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Main
code
code
Sub
code
Details of trouble
AL-2040 USER PROGRAMS 11 - 1
[11] USER PROGRAMS
The conditions of factory setting can be changed according to the
use conditions.
use conditions.
1. Functions that can be set with user
programs
Toner save mode
Reduces toner consumption by approximately 10%.
Power save modes
The unit has two power save modes of operation: preheat mode
and auto power shut-off mode.
and auto power shut-off mode.
Preheat mode
When the unit enters the preheat mode, the power save (
) indi-
cator will light up and other indicators will remain on or off as
before. In this condition, the fuser in the unit is maintained at a
lower heat level, thereby saving power. To copy from the preheat
mode, make desired copier selections and press the start (
before. In this condition, the fuser in the unit is maintained at a
lower heat level, thereby saving power. To copy from the preheat
mode, make desired copier selections and press the start (
)
key using the normal copying procedure.
Auto power shut-off mode
When the unit enters the auto power shut-off mode, the power
save (
save (
) indicator will light up and other indicators except the
ONLINE indicator will go out. The auto power shut-off mode saves
more power than the preheat mode but requires a longer time
before starting copying. To copy from the auto power shut-off
mode, press the start (
more power than the preheat mode but requires a longer time
before starting copying. To copy from the auto power shut-off
mode, press the start (
) key. Then make desired copier selec-
tions and press the start (
) key using the normal copying proce-
dure.
Auto clear
The unit returns to the initial settings a preset amount of time after
the end of job.
the end of job.
This preset amount of time (auto clear time) can be changed.
Resolution of AUTO & MANUAL mode
You can set the copy resolution used for AUTO and MANUAL
(
(
) exposure mode.
2. Toner save mode
1) Press the exposure mode selector key to select the MANUAL
(
) mode.
2) Press and hold down the exposure mode selector key for
approximately 5 seconds. The MANUAL (
) indicator will
go out and the PHOTO (
) indicator will begin to blink. The
light and dark indicator marked "5" will light up, indicating the
standard toner mode is active.
standard toner mode is active.
3) To enter the toner save mode, press the light (
) key. The
light and dark indicator marked "1" will light up, indicating the
toner save mode is selected.
toner save mode is selected.
4) Press the exposure mode selector key. The PHOTO (
)
indicator will stop blinking and light up steadily. The light and
dark indicator marked "3" will light up. The toner save mode is
now active.
dark indicator marked "3" will light up. The toner save mode is
now active.
Note: To return to the standard mode, repeat the procedure but
use the dark (
) key to select exposure level "5" in step
3).
3. User programs
The user programs allow the parameters of certain functions to be
set, changed, or canceled as desired.
set, changed, or canceled as desired.
Set the power save modes, auto clear time, preheat mode,
SPF automatic original discharge time, resolution of AUTO &
MANUAL mode and reset factory setting.
SPF automatic original discharge time, resolution of AUTO &
MANUAL mode and reset factory setting.
1) Press and hold down the light (
) key simultaneously for
more than 5 seconds until all the alarm indicators (
,
,
) blink and "
" appears in the display.
2) Use the left copy quantity (
) key to select a user program
number (1: Auto clear time, 2: Preheat mode, 3: Auto power
shut off mode, 4: Auto power shut off timer, 6: SPF automatic
original discharge time, 10: Resolution of AUTO & MANUAL
mode, 21: Reset factory, 24: Prevention of OC copies when
the SPF is up function, 25: Copy effective paper width setting
function (Bypass tray), 26: Copy effective paper width setting
function (Tray), 28: Selection of copy start state (Polygon rota-
tion on/off), 29: Fusing temperature setting when the bypass
tray is used). The selected number will blink in the left side of
the display.
shut off mode, 4: Auto power shut off timer, 6: SPF automatic
original discharge time, 10: Resolution of AUTO & MANUAL
mode, 21: Reset factory, 24: Prevention of OC copies when
the SPF is up function, 25: Copy effective paper width setting
function (Bypass tray), 26: Copy effective paper width setting
function (Tray), 28: Selection of copy start state (Polygon rota-
tion on/off), 29: Fusing temperature setting when the bypass
tray is used). The selected number will blink in the left side of
the display.
3) Press the start (
) key. The entered program number will be
steadily lit and the currently selected parameter number for the
program will blink on the right side of the display.
program will blink on the right side of the display.
4) Select the desired parameter using the right copy quantity
(
) key. The entered parameter number will blink on the
right of the display.
Program
No.
Mode
Parameters
1
Auto clear time
1
→ 10 sec., 2 → 30 sec.,
*3
→ 60 sec., 4 → 90 sec.,
5
→ 120 sec., 6 → OFF
2
Preheat mode
*1
→ 30 sec., 2 → 60 sec.,
3
→ 5 min., 4 → 30 min.,
5
→ 60 min., 6 → 120 min.,
7
→ 240 min.
3
Auto power shut off mode
*1
→ ON, 2 → OFF
4
Auto power shut off timer
*1
→ 5 min., 2 → 30min.,
3
→ 60 min., 4 → 120 min.,
5
→ 240 min.
6
SPF automatic original
discharge time
discharge time
1
→ 5 min., *2 → 30 min.,
3
→ 60 min., 4 → 120 min.,
5
→ 240 min., 6 → OFF
10
Resolution of AUTO &
MANUAL mode
MANUAL mode
*1
→ 300dpi, 2 → 600dpi
21
Reset factory
1
→ YES, *2 → NO
24
Prevention of OC copies
when the SPF is up
function
when the SPF is up
function
*1
→ ON, 2 → OFF
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