DOWNLOAD Sharp AL-2020 (serv.man2) Service Manual ↓ Size: 5.06 MB | Pages: 92 in PDF or view online for FREE

Model
AL-2020 (serv.man2)
Pages
92
Size
5.06 MB
Type
PDF
Document
Service Manual
Brand
Device
Copying Equipment / Service Manual
File
al-2020-sm2.pdf
Date

Sharp AL-2020 (serv.man2) Service Manual ▷ View online

AL-2040  SIMULATION, TROUBLE CODES  10 - 17
4. Trouble codes
A. Trouble codes list
B. Details of trouble codes
64
01
Self print
Print of one page is made regardless of the status of the optical system.
(Operating procedure)
When this simulation is executed, warm-up is performed and the ready lamp is lighted. Enter the code number with the 10-key, 
and select the cassette with the cassette select key and press the PRINT switch, and paper feed operation will be made from 
the selected cassette and printing of the selected pattern will be made. Printing is in 1by2 mode, or grid pattern.
67
50
USB receive speed adjustment (USB1.1)
Used to set the limitation on the print data receive speed of USB2.0 (Full speed) port (USB port on the machine).
→ When print images from USB2.0 (Full speed) port are disturbed, change the setting and try again.
When this simulation is executed, the currently set code number is displayed.
Enter the code number corresponding to the adjustment value, and press START key to change the setting.
Main 
code
Sub 
code
Content
Code number
Pattern
0
1by2
1
Grid pattern
2
White paper
3
Black background
Code number
Setting
Speed
1
FAST
↑ Fast
2
NORMAL1
3
NORMAL2
4
SLOW
↓ Slow
Main 
code
Sub 
code
Details of trouble
E7
01
Duplex model memory setup error, memory not-
detected error
02
LSU trouble
10
Shading trouble (Black correction)
11
Shading trouble (White correction)
16
Abnormal laser output
F5
02
Copy lamp lighting abnormality
H2
00
Thermistor open
H3
00
Heat roller high temperature detection
H4
00
Heat roller low temperature detection
L1
00
Feeding is not completed within the specified time 
after starting feeding. (The scan head locking switch 
is locked)
L3
00
Scanner return trouble
L4
01
Main motor lock detection
32
Exhaust fan motor lock detection trouble
L6
10
Polygon motor lock detection
U2
04
EEPROM read/write error (Serial communication 
error)
11
Counter check sum error (EEPROM)
Main 
code
Sub 
code
Details of trouble
E7
01
Content Duplex model memory setup error, memory 
not-detected error
Detail
The memory is not set properly or the 
memory capacity is not set to the duplex 
setup (6M).
Check 
and 
remedy
Set SIM 26-39 code number to 2.
02
Content LSU trouble
Detail
The BD signal from the LSU cannot be 
detected in a certain cycle. (Always OFF or 
always ON)
Cause
LSU connector or LSU harness defect or 
disconnection
Polygon motor rotation abnormality
Laser beams are not generated.
MCU PWB abnormality.
Check 
and 
remedy
Check connection of the LSU connector.
Execute SIM 61-03 to check the LSU 
operations.
Check that the polygon motor rotates 
normally.
Check that the laser emitting diode 
generates laser beams.
Replace the LSU unit.
Replace the MCU PWB.
10
Content Shading trouble (Black correction)
Detail
The CCD black scan level is abnormal 
when the shading.
Cause
Improper connection of the CCD unit flat 
cable
CCD unit abnormality
MCU PWB abnormality
Check 
and 
remedy
Check connection of the CCD unit flat 
cable.
Check the CCD unit.
AL-2040  SIMULATION, TROUBLE CODES  10 - 18
E7
11
Content Shading trouble (White correction)
Detail
The CCD white scan level is abnormal 
when the shading.
Cause
Improper connection of the CCD unit flat 
cable
Dirt on the mirror, the lens, and the 
reference white plate
Copy lamp lighting abnormality
CCD unit abnormality
MCU PWB abnormality
(When occurred in the SPF scan position.)
Improper installation of the mirror unit
Check 
and 
remedy
Clean the mirror, lens, and the reference 
white plate.
Check the light quantity and lighting status 
of the copy lamp (SIM 05-03).
Check the MCU PWB.
16
Content Abnormal laser output
Detail
When the laser output is stopped, HSYNC 
is detected.
Cause
Laser abnormality
MCU PWB abnormality.
Check 
and 
remedy
Check the laser emitting diode operation.
Replace the MCU PWB.
F5
02
Content Copy lamp lighting abnormality
Detail
The copy lamp does not turn on.
Cause
Copy lamp abnormality
Copy lamp harness abnormality
CCD PWB harness abnormality.
Check 
and 
remedy
Use SIM 5-3 to check the copy lamp 
operations.
When the copy lamp lights up.
Check the harness and the connector 
between the CCD unit and the MCU PWB.
When the copy lamp does not light up.
Check the harness and the connector 
between the copy lamp unit and the MCU 
PWB.
Replace the copy lamp unit.
Replace the MCU PWB.
H2
00
Content Thermistor open
Detail
The thermistor is open.
The fusing unit is not installed.
Cause
Thermistor abnormality
Control PWB abnormality
Fusing section connector disconnection
The fusing unit is not installed.
Check 
and 
remedy
Check the harness and the connector 
between the thermistor and the PWB.
Use SIM 14 to clear the self diagnostic 
display.
Main 
code
Sub 
code
Details of trouble
H3
00
Content Heat roller high temperature detection
Detail
The fusing temperature exceeds 240°C.
Cause
Thermistor abnormality
Control PWB abnormality
Fusing section connector disconnection.
Check 
and 
remedy
Use SIM 5-02 to check the heater lamp 
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the 
control PWB.
When the lamp keeps ON.
Check the power PWB and the lamp control 
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic 
display.
H4
00
Content Heat roller low temperature detection
Detail
1) When the target temperature (165°C) is 
not reached in 55 sec after starting 
warming-up.
2) When the temperature below 100°C is 
detected for 300ms under the ready 
print state.
∗ "Starting warming-up" means not only 
that in power supply but also reset that in 
reset from shut-off and in side door 
close. (The timing of generating H4 is not 
limited to that in power supply.)
Cause
Thermistor abnormality
Heater lamp abnormality
Thermostat abnormality
Control PWB abnormality
Check 
and 
remedy
Use SIM 5-02 to check the heater lamp 
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the 
control PWB.
When the lamp does not light up.
Check for disconnection of the heater lamp 
and the thermostat. Check the interlock 
switch.
Check the power PWB and the lamp control 
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic 
display.
Main 
code
Sub 
code
Details of trouble
AL-2040  SIMULATION, TROUBLE CODES  10 - 19
L1
00
Content Feeding is not completed within the 
specified time after starting feeding. (The 
scan head locking switch is locked)
Detail
The white area and the black marking on 
the shading plate are used to obtain the 
difference in the CCD level values for 
judgment of lock. When the difference in 
the levels of which and black is small, it is 
judged that the black mark could not be 
scanned by lock and the trouble code “L1” 
is displayed.
Cause
The scan head is locked by the lock switch.
Mirror unit abnormality
The scanner wire is disconnected.
The origin detection sensor abnormality
Mirror motor harness abnormality
Check 
and 
remedy
Check to confirm that the scan head lock 
switch is released.
Use SIM 1-1 to check the mirror 
reciprocating operations.
When the mirror does not feed.
Check for disconnection of the scanner 
wire.
Check the harness and the connector 
between the mirror motor and the MCU 
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home 
position sensor.
L3
00
Content Scanner return trouble
Detail
When the mirror base is returned for the 
specified time (6 sec) in mirror initializing 
after turning on the power, the mirror home 
position sensor (MHPS) does not turn ON. 
Or when the mirror base is returned for the 
specified time (about 6 sec) after start of 
copy return, the mirror home position 
sensor (MHPS) does not turn ON.
Cause
Mirror unit abnormality
Scanner wire disconnection
Origin detection sensor abnormality
Mirror motor harness abnormality
Check 
and 
remedy
Use SIM 1-1 to check the mirror 
reciprocating operations.
When the mirror does not return.
Check for disconnection of the scanner 
wire.
Check the harness and the connector 
between the mirror motor and the MCU 
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home 
position sensor.
Main 
code
Sub 
code
Details of trouble
L4
01
Content Main motor lock detection
Detail
When the main motor encoder pulse is not 
detected for 100 msec.
Cause
Main motor unit abnormality
Improper connection or disconnection the 
main motor and the harness.
MCU PWB abnormality
Check 
and 
remedy
Use SIM 25-01 to check the main motor 
operations.
Check connection of the main motor 
harness/connector.
Replace the main motor.
Replace the MCU PWB.
32
Content Exhaust fan motor lock detection trouble
Detail
The error detection is started after 2 sec 
from starting rotation of the exhaust fan 
motor.
1) The continuous rotation state of 250ms 
is not detected for 1 sec after starting 
detection.
2) When the lock sensor (in the exhaust 
fan) detects the HIGH level (unstable) 
after detection the lock state (stable 
state).
Cause
Exhaust fan motor connector connection 
trouble
Exhaust fan motor trouble
MCU PWB trouble
Check 
and 
remedy
Exhaust fan motor connector connection 
check
Exhaust fan motor replacement
Replace the MCU PWB.
L6
10
Content Polygon motor lock detection
Detail
The lock signal (specified rpm signal) does 
not return within a certain time (about 20 
sec) from starting the polygon motor 
rotation.
Cause
Polygon motor unit abnormality
Improper connection or disconnection of 
the polygon motor and the harness.
MCU PWB abnormality
Check 
and 
remedy
Use SIM 61-1 to check the polygon motor 
operations.
Check connection of the polygon motor 
harness/connector.
Replace the polygon motor.
Replace the MCU PWB.
U2
04
Content EEPROM read/write error (Serial 
communication error)
Detail
EEPROM access process error
Cause
EEPROM abnormality
Check 
and 
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
11
Content Counter check sum error (EEPROM)
Detail
Check sum error of the counter area in the 
EEPROM
Cause
EEPROM abnormality
Check 
and 
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Main 
code
Sub 
code
Details of trouble
AL-2040  USER PROGRAMS  11 - 1
[11] USER PROGRAMS
The conditions of factory setting can be changed according to the
use conditions.
1. Functions that can be set with user 
programs
Toner save mode
Reduces toner consumption by approximately 10%.
Power save modes
The unit has two power save modes of operation: preheat mode
and auto power shut-off mode.
Preheat mode
When the unit enters the preheat mode, the power save (
) indi-
cator will light up and other indicators will remain on or off as
before. In this condition, the fuser in the unit is maintained at a
lower heat level, thereby saving power. To copy from the preheat
mode, make desired copier selections and press the start (
)
key using the normal copying procedure.
Auto power shut-off mode
When the unit enters the auto power shut-off mode, the power
save (
) indicator will light up and other indicators except the
ONLINE indicator will go out. The auto power shut-off mode saves
more power than the preheat mode but requires a longer time
before starting copying. To copy from the auto power shut-off
mode, press the start (
) key. Then make desired copier selec-
tions and press the start (
) key using the normal copying proce-
dure.
Auto clear
The unit returns to the initial settings a preset amount of time after
the end of job.
This preset amount of time (auto clear time) can be changed.
Resolution of AUTO & MANUAL mode
You can set the copy resolution used for AUTO and MANUAL
(
) exposure mode.
2. Toner save mode
1) Press the exposure mode selector key to select the MANUAL
(
) mode.
2) Press and hold down the exposure mode selector key for
approximately 5 seconds. The MANUAL (
) indicator will
go out and the PHOTO (
) indicator will begin to blink. The
light and dark indicator marked "5" will light up, indicating the
standard toner mode is active.
3) To enter the toner save mode, press the light (
) key. The
light and dark indicator marked "1" will light up, indicating the
toner save mode is selected.
4) Press the exposure mode selector key. The PHOTO (
)
indicator will stop blinking and light up steadily. The light and
dark indicator marked "3" will light up. The toner save mode is
now active.
Note: To return to the standard mode, repeat the procedure but
use the dark (
) key to select exposure level "5" in step
3).
3. User programs
The user programs allow the parameters of certain functions to be
set, changed, or canceled as desired.
Set the power save modes, auto clear time, preheat mode, 
SPF automatic original discharge time, resolution of AUTO & 
MANUAL mode and reset factory setting.
1) Press and hold down the light (
) key simultaneously for
more than 5 seconds until all the alarm indicators (
,
) blink and "
" appears in the display.
2) Use the left copy quantity (
) key to select a user program
number (1: Auto clear time, 2: Preheat mode, 3: Auto power
shut off mode, 4: Auto power shut off timer, 6: SPF automatic
original discharge time, 10: Resolution of AUTO & MANUAL
mode, 21: Reset factory, 24: Prevention of OC copies when
the SPF is up function, 25: Copy effective paper width setting
function (Bypass tray), 26: Copy effective paper width setting
function (Tray), 28: Selection of copy start state (Polygon rota-
tion on/off), 29: Fusing temperature setting when the bypass
tray is used). The selected number will blink in the left side of
the display.
3) Press the start (
) key. The entered program number will be
steadily lit and the currently selected parameter number for the
program will blink on the right side of the display.
4) Select the desired parameter using the right copy quantity
(
) key. The entered parameter number will blink on the
right of the display.
Program 
No.
Mode
Parameters
1
Auto clear time
→ 10 sec., 2 → 30 sec., 
*3 
→ 60 sec., 4 → 90 sec., 
→ 120 sec., 6 → OFF
2
Preheat mode
*1 
→ 30 sec., 2 → 60 sec., 
→ 5 min., 4 → 30 min., 
→ 60 min., 6 → 120 min., 
→ 240 min.
3
Auto power shut off mode
*1 
→ ON, 2 → OFF
4
Auto power shut off timer
*1 
→ 5 min., 2 → 30min., 
→ 60 min., 4 → 120 min., 
→ 240 min.
6
SPF automatic original 
discharge time
→ 5 min., *2 → 30 min., 
→ 60 min., 4 → 120 min., 
→ 240 min., 6 → OFF
10
Resolution of AUTO & 
MANUAL mode
*1 
→ 300dpi, 2 → 600dpi
21
Reset factory
→ YES, *2 → NO
24
Prevention of OC copies 
when the SPF is up 
function
*1 
→ ON, 2 → OFF
Page of 92
Display

Click on the first or last page to see other AL-2020 (serv.man2) service manuals if exist.