Sharp UP-3300 (serv.man19) User Manual / Operation Manual ▷ View online
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INTRODUCTION ··········································································································································· 1
IMPORTANT ················································································································································· 1
PRECAUTION ·············································································································································· 1
IMPORTANT ················································································································································· 1
PRECAUTION ·············································································································································· 1
1. Part Names and Functions ··················································································································· 7
External View ········································································································································· 7
Front view ······································································································································ 7
Rear view ······································································································································ 7
Rear view ······································································································································ 7
Display ···················································································································································· 8
Operator display (touch panel) ······································································································ 8
Screen save mode ························································································································ 9
Screen save mode ························································································································ 9
Clerk keys ············································································································································· 10
2. Before Operating the POS Terminal ·································································································· 11
Display Adjustment ······························································································································ 11
Connecting the Printer and Installing the Paper Rolls ·········································································· 11
Connecting the Printer and Installing the Paper Rolls ·········································································· 11
3. Selecting an Operating Mode ············································································································· 12
Operating Modes ·································································································································· 12
Mode Selection ···································································································································· 13
Mode Selection ···································································································································· 13
Selecting a mode ························································································································ 13
Returning to the mode selection window ···················································································· 13
Returning to the mode selection window ···················································································· 13
4. Receipts ··············································································································································· 14
Type of Receipts ·································································································································· 14
Addition receipt type ···················································································································· 14
Addition without payment receipt type ························································································ 14
Single/double receipt type ··········································································································· 15
Single/double + addition receipt type ·························································································· 15
Addition + single receipt type ······································································································ 16
Double addition receipt type ········································································································ 16
Double (addition + single) receipt type ························································································ 16
Addition without payment receipt type ························································································ 14
Single/double receipt type ··········································································································· 15
Single/double + addition receipt type ·························································································· 15
Addition + single receipt type ······································································································ 16
Double addition receipt type ········································································································ 16
Double (addition + single) receipt type ························································································ 16
Sorted Receipt Function ······················································································································· 17
5. Prior to Entries ···································································································································· 20
Preparations for Entries ························································································································ 20
Error Warning ······································································································································· 20
Sample Receipt ···································································································································· 20
Error Warning ······································································································································· 20
Sample Receipt ···································································································································· 20
6. Entries ·················································································································································· 21
Function Key Description ····················································································································· 21
Touch-panel keyboard ················································································································ 21
Function keys list ························································································································· 29
Function keys list ························································································································· 29
How to Use the Touch Panel ··············································································································· 32
Cursor control by touching option(s) or item(s) in the window ···················································· 32
Clerk Assignment ································································································································· 34
Item Selection from the Menu Window ································································································· 34
Starting Cash Memory Entry ················································································································ 35
Item Entries ·········································································································································· 36
Item Selection from the Menu Window ································································································· 34
Starting Cash Memory Entry ················································································································ 35
Item Entries ·········································································································································· 36
Single item entries ······················································································································· 36
Repeat entries ····························································································································· 38
Multiplication entries ···················································································································· 38
Split-pricing entries ······················································································································ 39
Single item cash sale (SICS)/single item finalize (SIF) entries ··················································· 40
Scale entries ······························································································································· 41
Non-turnover sales ······················································································································ 43
Repeat entries ····························································································································· 38
Multiplication entries ···················································································································· 38
Split-pricing entries ······················································································································ 39
Single item cash sale (SICS)/single item finalize (SIF) entries ··················································· 40
Scale entries ······························································································································· 41
Non-turnover sales ······················································································································ 43
Special Entries for PLUs ······················································································································ 44
Promotion (normal selling) function ····························································································· 44
Promotion (set selling) function ··································································································· 45
Promotion (set selling) function ··································································································· 45
3
Link PLU entries ·························································································································· 46
Combo meal entries ···················································································································· 46
With/without entries ····················································································································· 47
PLU level shift (for direct PLUs) ·································································································· 48
PLU price level shift ···················································································································· 50
Condiment entries ······················································································································· 51
Happy hour ·································································································································· 53
Department shift ·························································································································· 53
Pint entries ·································································································································· 54
Combo meal entries ···················································································································· 46
With/without entries ····················································································································· 47
PLU level shift (for direct PLUs) ·································································································· 48
PLU price level shift ···················································································································· 50
Condiment entries ······················································································································· 51
Happy hour ·································································································································· 53
Department shift ·························································································································· 53
Pint entries ·································································································································· 54
Display of Subtotals ······························································································································ 55
Subtotal ······································································································································· 55
Difference subtotal (Differ ST) ····································································································· 55
Difference subtotal (Differ ST) ····································································································· 55
Finalization of Transaction ··················································································································· 56
Cash or check tendering ············································································································· 56
Mixed tendering (check + cash) ·································································································· 57
Cash or check sale that does not need any tender entry ···························································· 57
Credit sale ··································································································································· 58
Mixed-tender sale (cash or check tendering + credit tendering) ················································· 58
Mixed tendering (check + cash) ·································································································· 57
Cash or check sale that does not need any tender entry ···························································· 57
Credit sale ··································································································································· 58
Mixed-tender sale (cash or check tendering + credit tendering) ················································· 58
Computation of VAT (Value Added Tax)/Tax ······················································································· 59
VAT/tax system ··························································································································· 59
Vat shift entries ··························································································································· 60
Vat shift entries ··························································································································· 60
Guest Check (GLU/PBLU) ··················································································································· 61
GLU/PBLU system ······················································································································ 61
Drive-through function ················································································································· 64
Deposit entries ···························································································································· 68
Transferring guest checks out or in (Transfer-in/out) ·································································· 69
Bill printing ··································································································································· 70
Intermediate GLU reading (only for GLU system) ······································································· 71
Bill totalizing/bill transfer ·············································································································· 71
Bill separating ······························································································································ 73
Transaction migration ·················································································································· 75
Drive-through function ················································································································· 64
Deposit entries ···························································································································· 68
Transferring guest checks out or in (Transfer-in/out) ·································································· 69
Bill printing ··································································································································· 70
Intermediate GLU reading (only for GLU system) ······································································· 71
Bill totalizing/bill transfer ·············································································································· 71
Bill separating ······························································································································ 73
Transaction migration ·················································································································· 75
Auxiliary Entries ···································································································································· 76
Percent calculations (premium or discount) ················································································ 76
Discount entries ·························································································································· 77
Refund entries ····························································································································· 78
Return entries ······························································································································ 78
Printing of non-add code numbers ······························································································ 79
Printing of free text ······················································································································ 79
Entertainment bill ························································································································ 80
Discount entries ·························································································································· 77
Refund entries ····························································································································· 78
Return entries ······························································································································ 78
Printing of non-add code numbers ······························································································ 79
Printing of free text ······················································································································ 79
Entertainment bill ························································································································ 80
Payment Treatment ······························································································································ 81
Tip-in entries ······························································································································· 81
Currency exchange ····················································································································· 82
Received-on-account entries ······································································································ 83
Paid-out entries ··························································································································· 84
No-sale (exchange) ····················································································································· 85
Transferring cash ························································································································ 85
Cashing a check ·························································································································· 86
Service charge ···························································································································· 87
VIP sales ····································································································································· 87
Currency exchange ····················································································································· 82
Received-on-account entries ······································································································ 83
Paid-out entries ··························································································································· 84
No-sale (exchange) ····················································································································· 85
Transferring cash ························································································································ 85
Cashing a check ·························································································································· 86
Service charge ···························································································································· 87
VIP sales ····································································································································· 87
WASTE mode ······································································································································· 88
Employee Function ······························································································································· 89
Employee Function ······························································································································· 89
Clerk/manager sign-on ················································································································ 89
Employee’s working time recording ···························································································· 89
Employee’s working time recording ···························································································· 89
TRAINING Mode ·································································································································· 91
Supervisor Clerk ··································································································································· 92
Overlapped Clerk Entry ························································································································ 93
Supervisor Clerk ··································································································································· 92
Overlapped Clerk Entry ························································································································ 93
7. Correction ·············································································································································· 94
Correction of the Last Entry (Direct Void) ····························································································· 94
Correction of the Next-to-Last or Earlier Entries (Indirect Void) ··························································· 95
Subtotal Void ········································································································································ 96
Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function ············ 96
Correction of the Next-to-Last or Earlier Entries (Indirect Void) ··························································· 95
Subtotal Void ········································································································································ 96
Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function ············ 96
4
8. Special Printing Function ····················································································································· 97
Copy Receipt Printing ··························································································································· 97
Guest Check Copy ······························································································································· 98
Validation Printing Function ·················································································································· 98
Guest Check Copy ······························································································································· 98
Validation Printing Function ·················································································································· 98
9. Manager Mode ······································································································································· 99
Entering the Manager Mode ················································································································· 99
Override Entries ··································································································································· 99
Tip Paid Entries ·································································································································· 100
Bill recording/Bill void ························································································································· 100
Override Entries ··································································································································· 99
Tip Paid Entries ·································································································································· 100
Bill recording/Bill void ························································································································· 100
10. Correction after Finalizing a Transaction ······················································································· 101
11. Reading (X) and Resetting (Z) of Sales Totals ··············································································· 102
How to take a X1/Z1 or X2/Z2 report ························································································ 102
Daily Sales Totals ······························································································································· 105
General report ··························································································································· 105
Department report ····················································································································· 108
Individual group total report on departments ············································································· 108
Full group total report on departments ······················································································ 108
PLU report by designated range ······························································································· 109
Combo sales report ··················································································································· 110
PLU report by associated department ······················································································· 111
Individual group report on PLUs ································································································ 112
Full group total report on PLUs ································································································· 112
PLU stock report ······················································································································· 112
PLU cost report ························································································································· 113
PLU top 20 report ······················································································································ 114
PLU zero sales report (full) ······································································································· 115
PLU zero sales report (by dept.) ······························································································· 115
PLU minimum stock report ········································································································ 115
PLU group total report by hour ·································································································· 116
Total in drawer report ················································································································ 116
Transaction report ····················································································································· 116
Commission sales report ··········································································································· 117
Tax report ·································································································································· 117
Chief report ······························································································································· 117
Full clerk report ························································································································· 118
Individual clerk report ················································································································ 119
Clerk report (Drink dispenser misoperation) ············································································· 121
Drink dispenser error reading report ························································································· 121
Drink dispenser resetting report ································································································ 121
Employee active status report ··································································································· 122
Hourly report ····························································································································· 122
Drive-through service time report ······························································································ 122
Labor cost % report ··················································································································· 123
Ingredient stock report ·············································································································· 123
GLU/PBLU report ······················································································································ 123
GLU/PBLU report by clerk ········································································································· 124
Drive-through report ·················································································································· 124
Drive-through report by clerk ····································································································· 125
Balance report ··························································································································· 125
Bill report ··································································································································· 125
X1/Z1 stacked reports ··············································································································· 125
Department report ····················································································································· 108
Individual group total report on departments ············································································· 108
Full group total report on departments ······················································································ 108
PLU report by designated range ······························································································· 109
Combo sales report ··················································································································· 110
PLU report by associated department ······················································································· 111
Individual group report on PLUs ································································································ 112
Full group total report on PLUs ································································································· 112
PLU stock report ······················································································································· 112
PLU cost report ························································································································· 113
PLU top 20 report ······················································································································ 114
PLU zero sales report (full) ······································································································· 115
PLU zero sales report (by dept.) ······························································································· 115
PLU minimum stock report ········································································································ 115
PLU group total report by hour ·································································································· 116
Total in drawer report ················································································································ 116
Transaction report ····················································································································· 116
Commission sales report ··········································································································· 117
Tax report ·································································································································· 117
Chief report ······························································································································· 117
Full clerk report ························································································································· 118
Individual clerk report ················································································································ 119
Clerk report (Drink dispenser misoperation) ············································································· 121
Drink dispenser error reading report ························································································· 121
Drink dispenser resetting report ································································································ 121
Employee active status report ··································································································· 122
Hourly report ····························································································································· 122
Drive-through service time report ······························································································ 122
Labor cost % report ··················································································································· 123
Ingredient stock report ·············································································································· 123
GLU/PBLU report ······················································································································ 123
GLU/PBLU report by clerk ········································································································· 124
Drive-through report ·················································································································· 124
Drive-through report by clerk ····································································································· 125
Balance report ··························································································································· 125
Bill report ··································································································································· 125
X1/Z1 stacked reports ··············································································································· 125
Periodic Consolidation ························································································································ 126
General information ··················································································································· 126
Employee report ························································································································ 127
Over time report ························································································································ 127
Employee time adjustment report ····························································································· 128
Daily net report ·························································································································· 128
X2/Z2 stacked report ················································································································· 128
Employee report ························································································································ 127
Over time report ························································································································ 127
Employee time adjustment report ····························································································· 128
Daily net report ·························································································································· 128
X2/Z2 stacked report ················································································································· 128
Compulsory Cash/Check Declaration ································································································ 129
5
12. How to Use the Programming Keyboard ························································································ 131
Programming Keyboard Layout ·········································································································· 131
How to Program Alphanumeric Characters ························································································ 132
How to Program Alphanumeric Characters ························································································ 132
Using character keys on the keyboard ······················································································ 132
Entering character codes ·········································································································· 133
Entering character codes ·········································································································· 133
13. Programming ····································································································································· 134
Basic Instructions ······························································································································· 134
Programming example ·············································································································· 134
Article Programming ··························································································································· 136
Department ······························································································································· 137
PLU ··········································································································································· 139
PLU range ································································································································· 142
PLU stock ·································································································································· 143
Ingredient ·································································································································· 144
Ingredient stock ························································································································· 145
PLU menu key ··························································································································· 146
Combo meal ······························································································································ 147
Link PLU table ··························································································································· 148
Condiment table ························································································································ 149
Promotion table (normal selling) ······························································································· 151
Promotion table (set selling) ······································································································ 152
Recipe table ······························································································································ 153
Scale table ································································································································ 154
Department shift ························································································································ 155
Happy hour ································································································································ 155
PLU ··········································································································································· 139
PLU range ································································································································· 142
PLU stock ·································································································································· 143
Ingredient ·································································································································· 144
Ingredient stock ························································································································· 145
PLU menu key ··························································································································· 146
Combo meal ······························································································································ 147
Link PLU table ··························································································································· 148
Condiment table ························································································································ 149
Promotion table (normal selling) ······························································································· 151
Promotion table (set selling) ······································································································ 152
Recipe table ······························································································································ 153
Scale table ································································································································ 154
Department shift ························································································································ 155
Happy hour ································································································································ 155
Direct Key Programming ···················································································································· 156
Direct PLU/dept. key ················································································································· 157
Functional Programming ···················································································································· 158
Discount key (
(–)1
thru
(–)9
) ··································································································· 159
Percent key (
%1
thru
%9
) ····································································································· 160
Commission ······························································································································ 160
Service charge ·························································································································· 161
Tip ············································································································································· 161
Deposit ······································································································································ 162
RA ············································································································································· 162
PO ············································································································································· 163
Service charge ·························································································································· 161
Tip ············································································································································· 161
Deposit ······································································································································ 162
RA ············································································································································· 162
PO ············································································································································· 163
Media Key Programming ···················································································································· 164
Cash key ··································································································································· 165
Check key (
Check key (
CH
K
through
CHK4
) ································································································· 166
Credit key (
CR1
through
CR8
) ································································································· 167
Hotel transfer key ······················································································································ 168
Cash in drawer ·························································································································· 169
Check change ··························································································································· 169
Check cashing ··························································································································· 170
Cash in drawer ·························································································································· 169
Check change ··························································································································· 169
Check cashing ··························································································································· 170
Currency Programming ······················································································································ 171
Currency exchange key (
EXCHANGE1
through
EXCHANGE9
) ····································································· 171
Foreign drawer ·························································································································· 171
Text Programming ······························································································································ 172
Function text ······························································································································ 173
Department group text ·············································································································· 176
PLU group text ·························································································································· 176
PLU hourly group text ··············································································································· 177
Department group text ·············································································································· 176
PLU group text ·························································································································· 176
PLU hourly group text ··············································································································· 177
Personnel Programming ····················································································································· 178
Clerk ·········································································································································· 179
Manager ···································································································································· 181
Employee ·································································································································· 182
Job location table ······················································································································ 183
Manager ···································································································································· 181
Employee ·································································································································· 182
Job location table ······················································································································ 183
Terminal Programming ······················································································································· 184
Date/Time Setting ······························································································································· 185
Date/Time Setting ······························································································································· 185
Date/time ··································································································································· 185
Optional Feature Selection ················································································································· 186
Function prohibition ··················································································································· 187
Click on the first or last page to see other UP-3300 (serv.man19) service manuals if exist.