DOWNLOAD Sharp ER-A770 (serv.man11) Service Manual ↓ Size: 2.33 MB | Pages: 127 in PDF or view online for FREE

Model
ER-A770 (serv.man11)
Pages
127
Size
2.33 MB
Type
PDF
Document
User Manual / Operation Manual
Brand
Device
EPOS / ERA770 Version 2 Operation Manual
File
er-a770-sm11.pdf
Date

Sharp ER-A770 (serv.man11) User Manual / Operation Manual ▷ View online

88
Overlapped Clerk Entry
This function allows to switch from one clerk to another clerk and to interrupt the first clerk’s entry. So the
second clerk can do his or her entry in this mode. Interrupt handling is possible only in the overlapped clerk
entry. For actual use of this function, contact your authorized SHARP dealer.
• The overlapped clerk entry is not effective while the tendering sale is going on.
• If any clerk is still making an entry (or has not finalized the transaction yet), the POS terminal does not run
in any mode other than REG and MGR, and no X/Z reports can be printed. The message “CLERK
REMAINED” is displayed at this time.
Clerk 1:
Entry started
Clerk 2:
Clerk change (1 to 2), interrupt initiated
Clerk 2:
Transaction finished
Clerk 1:
Clerk change (2 to 1), entry restarted
Example
NOTE
Key operation
1
3
3
x
2
c
1
3
c
Display
Clerk 1 is assigned.
(Clerk key 1 is
inserted.)
Clerk 2 is assigned.
(Clerk key 2 is
inserted.)
Clerk 1 is assigned.
(Clerk key 1 is
inserted.)
89
Correction
Correction of the Last Entry (Direct Void)
If you make an incorrect entry relating to a department, PLU/subdepartment, percentage (
¡
through 
ª
),
discount (
!
through 
(
), item refund, or tip, you can void this entry by pressing the 
v
key immediately.
Example
Key operation
6
v
P
v
8

v
9
28 
@
v
c
REG MODE
MGR MODE
Display
7
90
Correction of the Next-to-Last or Earlier Entries (Indirect Void)
With the 
v
key you can void any incorrect plus department, plus PLU/subdepartment, or item refund entry
made during a transaction if you find it before finalizing the transaction (e.g. before pressing the 
c
key).
This function is applicable to plus department, PLU/subdepartment, and item refund entries only.
Example
 Display
Key operation
1310 
6
7
10 
P
f
58 
P
w
1310 
v
 
6
v
 
b
58 
v
 
P
Correction
of a 
depertment
entry
Correction
of a PLU 
entry
(direct PLU)
Correction
of a PLU 
entry
(indirect PLU)
[Move the cursor to the
 desired item.]
35
c
v
• The amount discount/premium entry and percent
entry can be voided by cursor void operation. 
• You can enter the quantity for the multi-item (only
cursor void).
When you press the 
v
key, the sub-window will be
opened for entering the quantity.
NOTE
91
Subtotal Void
You can void an entire transaction.  Once subtotal void is executed, the transaction is aborted and the POS
terminal issues a receipt.
You can press the 
Í
key instead of the 
v
key for this function.
Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function
Any errors found after the entry of a transaction has been completed or during an amount tendered entry
cannot be voided. These errors must be handled by the manager.
The following steps should be taken.
1.
If you are making an amount tendered entry, finalize the transaction.
2.
Hand the incorrect receipt to your manager for its cancellation.
NOTE
Example
Display
Key operation
1
6
10 
P
35 
P
s
v
s
Subtotal void
Page of 127
Display

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