Sharp XE-A303 (serv.man6) User Manual / Operation Manual ▷ View online
95
Part
3
FOR THE MANAGER
Part
2
Part
1
Be sure to use paper rolls specified by SHARP.
The use of any other paper rolls other than those specified could cause paper jamming, resulting in register
malfunction.
The use of any other paper rolls other than those specified could cause paper jamming, resulting in register
malfunction.
Paper specification
Paper width: 57.5 ± 0.5 mm
Max. outside diameter: 80 mm
Quality: Thermal paper
Max. outside diameter: 80 mm
Quality: Thermal paper
• Be sure to set the paper roll prior to using your machine, otherwise it may cause a malfunction.
Install the paper roll in the printer. Be careful to set the roll correctly.
(How to set the paper roll)
Removing the paper roll
When a red dye appears on the paper roll, it is time to replace it. Replace the paper roll with a new one. If you
plan on not using the register for an extended period of time, remove the paper roll, and store it in an appropriate
place.
Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.
plan on not using the register for an extended period of time, remove the paper roll, and store it in an appropriate
place.
Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.
Removing the receipt paper roll:
1.
Remove the printer cover.
2.
Lift up the print roller release lever (indicated as "PULL" on it) of
the receipt side to unlock and open the print roller arm.
the receipt side to unlock and open the print roller arm.
3.
Remove the paper roll from the paper roll cradle of the receipt
side.
side.
Do not pull the paper through the printer.
Removing the journal paper roll:
1.
Turn the mode switch to a position other than “
” with the
power cord connected.
2.
Remove the printer cover.
3.
Press the
}
key to advance the journal paper until its printed
part is out of the way.
4.
Cut the paper and remove the take-up spool.
5.
Lift up the print roller release lever (indicated as "PULL" on it) of
the journal side to unlock and open the print roller arm.
the journal side to unlock and open the print roller arm.
6.
Remove the paper roll from the paper roll cradle of the journal side.
Area to cut
Print roller arm
(Receipt side)
(Receipt side)
To the printer
Incorrect
To the printer
Correct
Replacing the Paper Roll
4
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96
7.
Remove the printed journal roll from the take-up spool.
Do not pull the paper through the printer.
Installing the paper roll
For information on how to install paper rolls, refer to "Installing Paper Rolls" on page 10.
Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.
Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.
Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself. Never touch
the print head immediately after printing, as the head may still be hot.
1.
Remove the printer cover.
2.
Lift up the print roller release lever to unlock and open the print roller arm.
3.
Remove the paper jam. Check for and remove any shreds of paper that may remain in the printer.
4.
Reset the paper roll correctly by following the steps in “Installing Paper Rolls” on page 10.
When the printed text is getting dark or faint, paper dust may be stuck to the print head, sensor and/or roller.
Clean them as follows:
Clean them as follows:
Caution:
• Never touch the print head with a tool or anything hard as it may damage the head.
• The paper cutter is mounted on the printer cover. Be careful not to cut yourself.
• Never touch the print head with a tool or anything hard as it may damage the head.
• The paper cutter is mounted on the printer cover. Be careful not to cut yourself.
1.
Turn the mode switch to the “
” position.
2.
Remove the printer cover.
3.
Lift up the print roller release lever to unlock and open
the print roller arm.
the print roller arm.
4.
Remove the paper roll referring to the “Removing the
paper roll” section.
paper roll” section.
5.
Clean the print head with a cotton swab or soft rag
moistened with ethyl alcohol or isopropyl alcohol. Clean
the roller and the sensor in the same manner.
moistened with ethyl alcohol or isopropyl alcohol. Clean
the roller and the sensor in the same manner.
6.
Reset the paper roll correctly by following the steps in
“Installing Paper Rolls” on page 10.
“Installing Paper Rolls” on page 10.
Cleaning the Printer (Print Head / Sensor / Roller)
6
Removing a Paper Jam
5
Print head
Roller
Sensor
A303_3(En) 06.7.22 4:41 PM Page 96
97
Part
3
FOR THE MANAGER
Part
2
Part
1
The till in the register is detachable. After closing your business for the day, remove the till from the drawer and
keep the drawer open. The 8-denomination coin case is also detachable from the till. To detach the drawer, pull
it forward fully with the till removed, and remove it by lifting it up.
keep the drawer open. The 8-denomination coin case is also detachable from the till. To detach the drawer, pull
it forward fully with the till removed, and remove it by lifting it up.
The drawer automatically opens. However, when a power failure occurs or the
machine becomes out of order, slide the lever located on the bottom of the
machine in the direction of the arrow. (See the diagram at the left.)
machine becomes out of order, slide the lever located on the bottom of the
machine in the direction of the arrow. (See the diagram at the left.)
The drawer will not open if it is locked with the key.
Lever
Opening the Drawer by Hand
8
2
1
Drawer
Till
Coin case
8-denomination coin case
(detatchable)
Bill case
Removing the Till and the Drawer
7
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98
The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.
faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.
Error message table
When the following error messages are displayed, press the
l
key and take a proper action according to the
table below.
Fault
Checking
The display won’t illuminate even when the mode switch
is turned to any other position than “ ”.
is turned to any other position than “ ”.
• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
AC outlet?
• Is the power cord plug out or loosely connected to the
AC outlet?
(2)
The display shows symbols that do not make sense.
• Has the machine been initialized properly as shown in
"PREPARING THE CASH REGISTER" on page 8?
(Note that initialization clears all the data and programmed
settings stored in memory.)
"PREPARING THE CASH REGISTER" on page 8?
(Note that initialization clears all the data and programmed
settings stored in memory.)
(1)
The display is illuminated, but the whole machine
refuses registrations.
refuses registrations.
• Is a clerk code assigned to the register?
• Is the mode switch set properly at the “REG” position?
• Is the mode switch set properly at the “REG” position?
(3)
No receipt is issued.
• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print roller arm securely locked?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print roller arm securely locked?
(4)
No journal paper is taken up.
• Is the take-up spool installed on the bearing properly?
• Is there a paper jam?
• Is there a paper jam?
(5)
Printing is unusual.
• Is the print roller arm securely locked?
Open the print roller arm, and lock the arm by following
the instruction of installation.
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean?
Open the print roller arm, and lock the arm by following
the instruction of installation.
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean?
(6)
Continuous printing stops.
• Display shows “
→ → → → →”.
Printing will automatically restart after several seconds.
(7)
Before Calling for Service
9
Error message
Error status
Action
ENTRY ERROR
Registration error
Make a correct key entry.
MISOPERATION
Misoperation error
Make a correct key entry.
NO RECORD
Undefined code is entered.
Enter a correct code.
MEMORY FULL
Memory is full (in the AUTO key programming). Program the AUTO key within 25 steps.
SBTL COMPUL.
Compulsory depression of the
s
key for Press the
s
key and continue the operation.
direct finalization
TEND COMPUL.
Compulsory tendering
Make a tendering operation.
NOT ASSIGNED
No entry of a clerk code
Make a clerk code entry.
OVER LIMIT.
Overflow limitation error
Make a registration within a limit of entry.
INH. OPEN PR
The open price entry is inhibited.
Make a preset price entry.
INH. UNIT PR
The preset price entry is inhibited.
Make an open price entry.
NOT NON-TEND
The direct finalization is inhibited.
Make a tendering operation.
BUFFER FULL
Subtotal void is not allowed.
Finalize the transaction, and correct the wrong
entries in the
mode.
HEAD UP
Print roller arm is lifted up.
Make sure the print roller arm is surely rocked.
PAPER EMPTY
Receipt or journal paper roll is not
Install a receipt or journal paper.
installed or empty.
EURO CHANGE
EURO modification operation must be
Execute EURO modification operation (Job code
executed
800).
CLERK ERR.
Overlapped clerk error
Complete the overlapped transaction under way.
A303_3(En) 06.7.22 4:41 PM Page 98
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