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Print roller arm

 

  Remove the printer cover.

 

  Lift up the print roller arm. (When a large roll paper is set, hold the 

both side of the print roller arm as per the diagram.)

 

Remove the paper jam. Check for and remove any shreds of paper 

that may remain in the printer.

 

Reset the paper roll correctly by following the steps in “Installing a 

Paper Roll” on page 9.

When the printed text is getting dark or faint, paper dust may be stuck to the printer head, sensor and/or roller. 
Clean them as follows:

Print roller arm

Roller

Sensor

Printer head  

Turn the mode switch to the “ ” position.

 

Remove the printer cover.

 

Lift up the print roller arm.

 

Remove the paper roll referring to the “Removing the paper roll” 

section.

 

Clean the printer head with a cotton swab or soft rag moistened 

with ethyl alcohol or isopropyl alcohol.  Clean the roller and the 
sensor in the same manner. 

 

Reset the paper roll correctly by following the steps in “Installing a 

Paper Roll” on page 9.

1

Coin case

Lever

Lever

2

The drawer in the register is detachable. After closing your 
business for the day, remove the drawer. To detach the drawer, pull 
it forward fully, and while holding the lever down, lift the drawer 
slightly and remove. The 6-denomination coin case is detachable.

Lever

  The drawer automatically opens.  However, when a power failure occurs 

or the machine becomes out of order, slide the lever located on the 
bottom of the machine in the direction of the arrow.  (See the diagram at 
the left.)
The drawer will not open if it is locked with the key.

The malfunctions shown in the left-hand column below, labeled “Fault”, do not necessarily indicate functional 
faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before 
calling for service.

(1)  The display shows symbols that do not make 

sense.

• Has the machine been initialized properly as 

shown in “PREPARING THE CASH REGISTER”?

  (Note that initialization clears all the data and 

programmed settings stored in memory.)

(2)  The display won’t illuminate even when the 

mode switch is turned to any other position than 

“ ”.

• Is power supplied to the electrical outlet?

• Is the AC adapter plug out or loosely connected to 

the AC outlet?

(3)  The display is illuminated, but the whole 

machine refuses registrations.

• Is the mode switch set properly at the “REG” 

position?

(4)  No receipt is issued.

• Is the paper roll properly installed?

• Is there a paper jam?

• Is the receipt function in the “OFF” status?

• Is the print roller arm securely locked?

(5)  Printing is unusual.

• Is the print roller arm securely locked?  Open the 

print roller arm, and lock the arm by following the 

instruction of installation.

• Is the paper roll properly installed?

• Are the printer head/sensor/roller clean?

(6)  Continuous printing stops.

• “–” will be displayed in order from left to right 

continuously.  It occurs when the printer 

temperature is high.

  Printing will automatically restart after several 

seconds.

■

When the following error codes are displayed, press the 

l

 key and take a proper action according to the table 

below.

E01

Registration error

Make a correct key entry.

E02

Misoperation error

Make a correct key entry.

E11

Compulsory depression of the 

s

 key

Press the 

s

 key and continue the operation.

E12

Compulsory tendering

Make a tendering operation.

E33

Compulsory  SCM  (starting  cash  memory) 
entry

Make the SCM (starting cash memory) entry.

E34

Overflow limitation error

Make a registration within a limit of entry.

E35

The open price entry is inhibited.

Make a preset price entry.

E36

The preset price entry is inhibited.

Make an open price entry.

E37

The direct finalization is inhibited.

Make a tendering operation.

E67

Subtotal void is not allowed.

Finalize the transaction, and correct the wrong 
entries in the 

 mode.

E80

The battery trouble is occurred.

Change the battery.

Model:

XE-A137
XE-A147

Dimensions:

335 (W) x 360 (D) x 190 (H) mm

Weight: 

Approx. 5 kg

Power Source:

Official (nominal) voltage and frequency

Power Consumption:  Stand-by: 1.9 W (The official voltage: 220 to 230V [50Hz/60Hz] and 230 to 240 V [50 Hz])

Operating: 8.1 W (The official voltage: 220 to 230 V [50Hz/60Hz] and 230 to 240 V [50 Hz])

Working Temperature: 0 to 40 °C (32 to 104 °F)
Humidity:

20 % to 90 %

Electronics:

LSI (CPU) etc.

Display:

7-segment display (9 positions)

Printer:

Type: 

One-station thermal printer

Printing speed: 

Approx. 7 lines/second

Printing capacity: 

30 digits

Other functions: 
- Receipt (ON-OFF) function

Logo:

Graphic logo printing:
Size: 

130 (H) x 360 (W) pixel

 

Area of black must be less than 35% of all area.

Logo message printing:
Logo message for the receipt (max. 30 characters x 6 lines)

Paper Roll:

Width: 57.5 ± 0.5 mm
Max. diameter: 80 mm
Quality: High quality (0.06 to 0.08 mm thickness)

Cash Drawer: 

3 slots for bills and 6 for coin denominations

Accessories:

Basic user manual: 

1 copy

Paper roll: 

1

Mode key (same as drawer lock key): 

2

AC adapter: 

1

Fiscal caution sheet: 

1 (for Germany and Norway)

*Specifications and appearance are subject to change without notice for improvement.

■

The following sharp option is available only for your XE-A147 register.
• Option battery   model XE-A1BT
  For installing option battery XE-A1BT, please refer to “XE-A1BT Installation Manual”.