Panasonic KX-TGK310RUB / KX-TGK320RUB / KX-TGKA31RUB Service Manual ▷ View online
ORDER NO. KM41503908CE
Telephone Equipment
Model No.
KX-TGK310SPB
KX-TGK310SPW
KX-TGK310JTB
KX-TGK310JTW
KX-TGK320JTB
KX-TGK310FRW
KX-TGK310RUB
KX-TGK320RUB
KX-TGK310NEW
KX-TGK310GRB
KX-TGKA31EXB
KX-TGKA31EXW
KX-TGKA31RUB
KX-TGK310SPW
KX-TGK310JTB
KX-TGK310JTW
KX-TGK320JTB
KX-TGK310FRW
KX-TGK310RUB
KX-TGK320RUB
KX-TGK310NEW
KX-TGK310GRB
KX-TGKA31EXB
KX-TGKA31EXW
KX-TGKA31RUB
Digital Cordless Phone
Digital Cordless Answering System
Digital Cordless Answering System
B: Black Version
W: White Version
W: White Version
(SP: for Spain, Portugal)
(JT: for Italy)
(FR: for France)
(RU: for Russia, Belarus)
(NE: for Norway, Sweden, Denmark, Finland)
(GR: for Greece)
(JT: for Italy)
(FR: for France)
(RU: for Russia, Belarus)
(NE: for Norway, Sweden, Denmark, Finland)
(GR: for Greece)
(Handset)
KX-TGKA31
KX-TGK310/320
(Base Unit)
(Interface Box)
Model No Base Unit
Handset Interface Box
KX-TGK310 1 (TGK310) 1 (TGKA31) 1
KX-TGK320 1 (TGK320) 1 (TGKA31) 1
Configuration for each model
2
KX-TGK310SP/KX-TGK310JT/KX-TGK320JT/KX-TGK310FR/KX-TGK310RU/KX-TGK320RU/KX-TGK310NE//KX-TGK310GR/KX-TGKA31EX/KX-TGKA31RU
WARNING
This service information is designed for experienced repair technicians only and is not designed for use by the general
public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting
to service a product. Products powered by electricity should be serviced or repaired only by experienced professional
technicians. Any attempt to service or repair the product or products dealt with in this service information by anyone
else could result in serious injury or death.
public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting
to service a product. Products powered by electricity should be serviced or repaired only by experienced professional
technicians. Any attempt to service or repair the product or products dealt with in this service information by anyone
else could result in serious injury or death.
IMPORTANT SAFETY NOTICE
There are special components used in this equipment which are important for safety. These parts are marked by
in the Schematic Diagrams, Circuit Board Diagrams, Exploded Views and Replacement Parts List. It is essential that
these critical parts should be replaced with manufacturer’s specified parts to prevent shock, fire or other hazards.
Do not modify the original design without permission of manufacturer.
in the Schematic Diagrams, Circuit Board Diagrams, Exploded Views and Replacement Parts List. It is essential that
these critical parts should be replaced with manufacturer’s specified parts to prevent shock, fire or other hazards.
Do not modify the original design without permission of manufacturer.
IMPORTANT INFORMATION ABOUT LEAD FREE, (PbF), SOLDERING
If lead free solder was used in the manufacture of this product, the printed circuit boards will be marked PbF.
Standard leaded, (Pb), solder can be used as usual on boards without the PbF mark.
When this mark does appear, please read and follow the special instructions described in this manual on the
use of PbF and how it might be permissible to use Pb solder during service and repair work.
Standard leaded, (Pb), solder can be used as usual on boards without the PbF mark.
When this mark does appear, please read and follow the special instructions described in this manual on the
use of PbF and how it might be permissible to use Pb solder during service and repair work.
L When you note the serial number, write down all 11 digits. The serial number may be found on the bottom of the unit.
L The illustrations in this Service Manual may vary slightly from the actual product.
L The illustrations in this Service Manual may vary slightly from the actual product.
3
KX-TGK310SP/KX-TGK310JT/KX-TGK320JT/KX-TGK310FR/KX-TGK310RU/KX-TGK320RU/KX-TGK310NE//KX-TGK310GR/KX-TGKA31EX/KX-TGKA31RU
TABLE OF CONTENTS
PAGE
PAGE
1 Safety Precautions----------------------------------------------- 5
1.1. For Service Technicians --------------------------------- 5
2 Warning -------------------------------------------------------------- 5
2.1. Battery Caution--------------------------------------------- 5
2.2. About Lead Free Solder (Pbf: Pb free)--------------- 5
2.2. About Lead Free Solder (Pbf: Pb free)--------------- 5
2.2.1. Suggested PbF Solder ------------------------------ 6
2.3. Discarding of P.C. Board--------------------------------- 6
3 Specifications ----------------------------------------------------- 7
4 Technical Descriptions ----------------------------------------- 8
4 Technical Descriptions ----------------------------------------- 8
4.1. Block Diagram (Base Unit_Main and Interface
Box) ----------------------------------------------------------- 8
4.2. Block Diagram (Base Unit_RF Part) ------------------ 9
4.3. Circuit Operation (Base Unit) --------------------------10
4.3. Circuit Operation (Base Unit) --------------------------10
4.3.1. BBIC (Base Band IC: IC501) ---------------------10
4.3.2. Flash Memory (IC601)(for KX-TGK320
4.3.2. Flash Memory (IC601)(for KX-TGK320
only) -----------------------------------------------------10
4.3.3. EEPROM (IC611) ------------------------------------10
4.3.4. Power Supply Circuit/Reset Circuit--------------11
4.3.5. Telephone Line Interface---------------------------13
4.3.6. Transmitter/Receiver--------------------------------14
4.3.4. Power Supply Circuit/Reset Circuit--------------11
4.3.5. Telephone Line Interface---------------------------13
4.3.6. Transmitter/Receiver--------------------------------14
4.4. Block Diagram (Handset)-------------------------------15
4.5. Circuit Operation (Handset)----------------------------16
4.5. Circuit Operation (Handset)----------------------------16
4.5.1. Outline --------------------------------------------------16
4.5.2. Power Supply Circuit/Reset Circuit--------------16
4.5.3. Charge Circuit ----------------------------------------16
4.5.4. Battery Low/Power Down Detector--------------16
4.5.5. Speakerphone ----------------------------------------16
4.5.2. Power Supply Circuit/Reset Circuit--------------16
4.5.3. Charge Circuit ----------------------------------------16
4.5.4. Battery Low/Power Down Detector--------------16
4.5.5. Speakerphone ----------------------------------------16
4.6. Signal Route -----------------------------------------------17
5 Location of Controls and Components ------------------19
6 Installation Instructions ---------------------------------------19
7 Operating Instructions-----------------------------------------19
6 Installation Instructions ---------------------------------------19
7 Operating Instructions-----------------------------------------19
7.1. For Service Hint-------------------------------------------19
8 Test Mode ----------------------------------------------------------20
8.1. Engineering Mode ----------------------------------------20
8.1.1. Base Unit ----------------------------------------------20
8.1.2. Handset ------------------------------------------------24
8.1.2. Handset ------------------------------------------------24
8.2. VES area layout in Flash (Handset) -----------------27
8.2.1. Scope ---------------------------------------------------27
8.2.2. Introduction--------------------------------------------27
8.2.3. VES area contents-----------------------------------27
8.2.2. Introduction--------------------------------------------27
8.2.3. VES area contents-----------------------------------27
8.3. How to Clear User Setting------------------------------28
8.3.1. Resetting both base unit and handset----------28
8.3.2. Resetting only handset -----------------------------28
8.3.2. Resetting only handset -----------------------------28
9 Troubleshooting Guide ----------------------------------------29
9.1. Troubleshooting Flowchart -----------------------------29
9.1.1. Check Power------------------------------------------30
9.1.2. Check Record ----------------------------------------31
9.1.3. Check Battery Charge ------------------------------31
9.1.4. Check Link---------------------------------------------32
9.1.5. Check the RF part -----------------------------------34
9.1.6. Registering a Handset to the Base Unit--------38
9.1.7. Deregistering a Handset ---------------------------38
9.1.8. Check Handset Transmission --------------------39
9.1.9. Check Handset Reception-------------------------39
9.1.2. Check Record ----------------------------------------31
9.1.3. Check Battery Charge ------------------------------31
9.1.4. Check Link---------------------------------------------32
9.1.5. Check the RF part -----------------------------------34
9.1.6. Registering a Handset to the Base Unit--------38
9.1.7. Deregistering a Handset ---------------------------38
9.1.8. Check Handset Transmission --------------------39
9.1.9. Check Handset Reception-------------------------39
9.1.10. Check Caller ID --------------------------------------39
9.1.11. Check Bell Reception-------------------------------40
9.1.12. Check TAM Operation (for KX-TGK320
only) ----------------------------------------------------40
9.2. Troubleshooting by Symptom (Base Unit) --------- 41
9.2.1. Check Point (Base Unit) --------------------------- 41
9.3. Troubleshooting by Symptom (Handset)----------- 43
9.3.1. Check Point (Handset)----------------------------- 43
10 Disassembly and Assembly Instructions--------------- 46
10.1. Disassembly Instructions------------------------------- 46
10.1.1. Base Unit ---------------------------------------------- 46
10.1.2. Handset------------------------------------------------ 47
10.1.3. Interface Box ----------------------------------------- 48
10.1.2. Handset------------------------------------------------ 47
10.1.3. Interface Box ----------------------------------------- 48
10.2. How to Replace the Handset LCD------------------- 49
11 Measurements and Adjustments -------------------------- 50
11.1. Equipment Required ------------------------------------ 50
11.2. The Setting Method of JIG----------------------------- 50
11.2. The Setting Method of JIG----------------------------- 50
11.2.1. Connections (Base Unit) -------------------------- 50
11.2.2. How to install Batch file into P.C. ---------------- 51
11.2.3. Commands-------------------------------------------- 51
11.2.2. How to install Batch file into P.C. ---------------- 51
11.2.3. Commands-------------------------------------------- 51
11.3. Adjustment Standard (Base Unit) -------------------- 52
11.3.1. Bottom View ------------------------------------------ 52
11.4. The Setting Method of JIG (Handset)--------------- 53
11.4.1. Connections ------------------------------------------ 53
11.4.2. How to install Batch file into P.C. ---------------- 54
11.4.3. Commands-------------------------------------------- 54
11.4.2. How to install Batch file into P.C. ---------------- 54
11.4.3. Commands-------------------------------------------- 54
11.5. Adjustment Standard (Handset) ---------------------- 55
11.5.1. Component View ------------------------------------ 55
11.6. Things to Do after Replacing IC or X'tal ------------ 56
11.6.1. How to download the data ------------------------ 56
11.7. RF Specification ------------------------------------------ 61
11.7.1. Base Unit ---------------------------------------------- 61
11.7.2. Handset------------------------------------------------ 61
11.7.2. Handset------------------------------------------------ 61
11.8. How to Check the Handset Speaker or
Receiver ---------------------------------------------------- 62
11.9. Frequency Table (MHz)--------------------------------- 62
12 Miscellaneous---------------------------------------------------- 63
12.1. How to Replace the Flat Package IC --------------- 63
12.1.1. Preparation-------------------------------------------- 63
12.1.2. How to Remove the IC----------------------------- 63
12.1.3. How to Install the IC -------------------------------- 64
12.1.4. How to Remove a Solder Bridge ---------------- 64
12.1.2. How to Remove the IC----------------------------- 63
12.1.3. How to Install the IC -------------------------------- 64
12.1.4. How to Remove a Solder Bridge ---------------- 64
12.2. How to Replace the Shield Case--------------------- 65
12.2.1. Preparation-------------------------------------------- 65
12.2.2. Caution------------------------------------------------- 65
12.2.3. How to Remove the Shield Case---------------- 65
12.2.4. How to Install the Shield Case ------------------- 66
12.2.2. Caution------------------------------------------------- 65
12.2.3. How to Remove the Shield Case---------------- 65
12.2.4. How to Install the Shield Case ------------------- 66
12.3. Terminal Guide of the ICs, Transistors and
Diodes ------------------------------------------------------ 67
12.3.1. Base Unit ---------------------------------------------- 67
12.3.2. Handset------------------------------------------------ 67
12.3.2. Handset------------------------------------------------ 67
13 Schematic Diagram -------------------------------------------- 68
13.1. For Schematic Diagram -------------------------------- 68
13.1.1. Base Unit (Base Unit (Main))--------------------- 68
13.1.2. Handset (Handset (Main)) ------------------------ 68
13.1.2. Handset (Handset (Main)) ------------------------ 68
13.2. Base Unit (Main) ----------------------------------------- 70
13.2.1. KX-TGK310------------------------------------------- 70
13.2.2. KX-TGK320------------------------------------------- 72
13.2.2. KX-TGK320------------------------------------------- 72
13.3. Handset (Main) ------------------------------------------- 74
13.3.1. Main P. C. Board------------------------------------- 74
13.3.2. Module P. C. Board --------------------------------- 76
13.3.2. Module P. C. Board --------------------------------- 76
13.4. Interface Box (Main)------------------------------------- 78
4
KX-TGK310SP/KX-TGK310JT/KX-TGK320JT/KX-TGK310FR/KX-TGK310RU/KX-TGK320RU/KX-TGK310NE//KX-TGK310GR/KX-TGKA31EX/KX-TGKA31RU
14 Printed Circuit Board ------------------------------------------ 79
14.1. Base Unit (Main)------------------------------------------ 79
14.1.1. Component View ------------------------------------ 79
14.1.2. Bottom View ------------------------------------------ 80
14.1.2. Bottom View ------------------------------------------ 80
14.2. Handset (Main) ------------------------------------------- 81
14.2.1. Component View ------------------------------------ 81
14.2.2. Bottom View ------------------------------------------ 82
14.2.2. Bottom View ------------------------------------------ 82
14.3. Handset (Module) ---------------------------------------- 83
14.3.1. Component View ------------------------------------ 83
14.3.2. Bottom View ------------------------------------------ 83
14.3.2. Bottom View ------------------------------------------ 83
14.4. Interface Box ---------------------------------------------- 84
14.4.1. Component View ------------------------------------ 84
15 Exploded View and Replacement Parts List ----------- 85
15.1. Cabinet and Electrical Parts (Base Unit) ----------- 85
15.2. Cabinet and Electrical Parts (Handset)------------- 86
15.3. Cabinet and Electrical Parts (Interface Box) ------ 87
15.4. Accessories ---------------------------------------------- 88
15.5. Replacement Parts List --------------------------------- 89
15.2. Cabinet and Electrical Parts (Handset)------------- 86
15.3. Cabinet and Electrical Parts (Interface Box) ------ 87
15.4. Accessories ---------------------------------------------- 88
15.5. Replacement Parts List --------------------------------- 89
15.5.1. Base Unit ---------------------------------------------- 89
15.5.2. Handset ------------------------------------------------ 92
15.5.3. Interface box------------------------------------------ 93
15.5.4. Accessories and Packing Materials------------- 94
15.5.5. Screws ------------------------------------------------- 94
15.5.6. Fixtures and Tools----------------------------------- 94
15.5.2. Handset ------------------------------------------------ 92
15.5.3. Interface box------------------------------------------ 93
15.5.4. Accessories and Packing Materials------------- 94
15.5.5. Screws ------------------------------------------------- 94
15.5.6. Fixtures and Tools----------------------------------- 94