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INF-23

Bit

Error information

Error occurring condition

UPPER

30 FAN ERROR

FAN stopping and supply power fail

29 OPTICAL MODULE TEMP. ERROR 

Optical module temp. reached a specified error temp.

28 INTAKE AIR TEMPERATURE ERROR

Intake temp. reached a specified error temp.

27 EXHAUST AIR TEMPERATURE ERROR

Exhaust temp. reached a specified error temp.

Sensor value error( open or short)

24 LAMP REMAIN TIME ERROR

Lamp used time reached a designated lamp life time.

22 LAMP STATUS ERROR

Failed to turn on the lamp, Lamp failed, Failed to communicate to lamp memory.

21 APERTURE (CONTRAST-SHUTTER) ERROR

Detected Iris error.

19 EXHAUST AIR TEMP. SENSOR ERROR

Exhaust temp. sensor missing

18 OPTICS MODULE SENSOR ERROR

Optical module temp. sensor missing

17 INTAKE AIR TEMP. SENSOR ERROR

Intake temp. sensor missing

14 OPTICS MODULE TEMPERATURE WARNING

Optical module temp. reached a specified warning temp.

13 INTAKE AIR TEMPERATURE WARNING

Intake temp. reached a specified warning temp.

12 EXHAUST AIR TEMPERATURE WARNING

Exhaust temp. reached a specified warning temp.

10 AIR FILTER WARNING

Filter clogged

6 LAMP REMAIN TIME WARNING

Lamp used time reached (Lamp time - 200H)

5 AIR FILTER ERROR

Detected filter clog error.

1 COVER OPEN

Detected lamp cover open.

LOWER

24 LAMP STATUS ERROR

Failed to communicate with ballast.

12 LAMP FAN ERROR

Lamp fan was stopped. FAN_FAIL2

10 INTAKE FAN ERROR

Intake fan was stopped. FAN_FAIL1

8 EXHAUST FAN ERROR

Exhaust fan was stopped. FAN_FAIL3

3 LAMP STATUS ERROR

Failed to turn on the lamp/light error

2 LAMP STATUS ERROR

Failed to communicate to lamp memory 

  Use the command "QVX:ERRS1" to get the information of Self-diagnosis for this model.

  The returned value provides the 64 bit self-diagnosis information as follows.

  (Table below shows no error occurs)

 

UPPER bit

LOWER bit

31

30

29

• • • • • • • • •

1

0

31

30

• • • • • • • • •

2

1

0

ERRS1=

N

N

N

• • • • • • • • •

N

N

N

N

• • • • • • • • •

N

N

N

   The returned value "N" indicates normal and "E" indicates error status. The first bit 0 starts from right and  

it ends by bit 64 at left.

  Example:  If the self-diagnosis information is inquired under the condition of the power fan error, the "E" will  

appear on 8 bit as the below.

 

 

"E" will appear on lower 8 bit. 

UPPER bit

LOWER bit

31

30

29

• • • • • • • • •

1

0

31

30

• • • • • • • • •

8

• • • • • • • • •

2

1

0

ERRS1=

N

N

N

• • • • • • • • •

N

N

N

N

• • • • • • • • •

E

• • • • • • • • •

N

N

N

INF-24

1. Computer : Use it for the acquisition of lamp log data.

2. Communication cable : D-sub 9pin (male/female RS-232C straight)

3. Service Software : "ServiceVW360.exe" service software is downloaded from the projector service homepage.

1.  Connect the serial terminals on the projector and the PC by using a 

communication cable(RS-232C).

1.  Set the projector to "Normal-Standby" mode (ON(G)/STANDBY(R) indicator blinks in red).

2. Start up the software "ServiceVW360.exe" with a PC.

3. Select language and click [OK] button.

4. 1) Choose the available serial port number on your PC.

  2) Click [Data] button.

5. 1) Click [Lamp Log] button. The log display window will appear.

  2) Click [LampLog Receive] button. The lamp log data will appear on the window.

Projector SERIAL IN

Communication cable (straight)

Computer

D-Sub 9P

(male)

D-Sub 9p (female)

k

j

j

ʘ

ServiceVW360.exe

INF-25

The lamp log data consists of 4 byte as below.

TIME HOURS(upper 8 bit)

TIME HOURS (lower 8 bit)

TIME MINUTES (8 bit)

EVENT CODE (8 bit)

4 bytes

- Data length : 4 byte fixed

- Maximum events : 1,984 events

- Time stamp : Lamp usage hours converted in Normal mode.

Lamp memory type: VX1
Lamp memory version:100
Lamp model number:TXZVL01UFBZ
Lamp lot number:CUI
Lamp serial number:3620
Lamp starting voltage:76.7
LAMP(NORMAL)(VX410):     5 h 20 m
LAMP(NORMAL)(VX430/VW360/VW350/GX331C):  6 h 40 m
LAMP(ECO1)  (VX410):     0 h 0 m
LAMP(ECO2)  (VX410):     41 h 10 m
LAMP(ECO)  (VX430/VW360/VW350/GX331C):   48 h 0 m
LAMP ON:    294 times
LAMP IGNITION FAIL:     0 times
LAMP ERROR:     0 times
00 54 26 27:    84 h 38 m LAMP LOG RESET
00 00 00 2d:    0 h 0 m ERROR IN TEMP.
00 00 00 24:    0 h 0 m LAMP POWER CHANGE ECO
00 00 00 11:    0 h 0 m LAMP OFF
00 00 07 01:    0 h 7 m LAMP1 ON(Floor)(Lamp Power:Eco)
00 00 07 23:    0 h 7 m LAMP POWER CHANGE NORMAL
00 00 07 2d:    0 h 7 m ERROR IN TEMP.
00 00 07 11:    0 h 7 m LAMP OFF
00 00 07 aO:    0 h 7 m LAMP ING ERR ETC
00 00 0e 01:    0 h 14 m LAMP1 ON(Floor)(Lamp Power:Eco)
00 00 0e 23:    0 h 14 m LAMP POWER CHANGE NORMAL
　　　　：
　　　　：
　　　　：

- Actual lamp used time (Normal) displayed on the "STATUS" when the lamp  

   is installed in the model PT-VX410 series.

- Actual lamp used time (Normal) displayed on the "STATUS" when the lamp  

   is installed in the model PT-VX430/VW360/VW350 series.

- Actual lamp used time (Eco1) displayed on the "STATUS" when the lamp is

  installed in the model PT-VX410 series.

- Actual lamp used time (Eco2) displayed on the "STATUS" when the lamp is

  installed in the model PT-VX410 series.

- Actual lamp used time (Eco) displayed on the "STATUS" when the lamp is

  installed in the model PT-VX430/VW360/VW350 series.

- Times of lamp turing-on .

- Times of lamp turning -on fail.

- Times of lamp fail.

Data written at the factory shipping

Operation log

Refer to "5.4.5. Lamp log table" for further details,

Logs the time with normal converted used time.

Lamp voltage (Vla) is memorized at 1 minutes later when

the lamp turns on, and at 0 to 5 minutes before when the

lamp turns off.

Lamp voltage (Vla) cannot be memorized if the lamp-on

period is less than 1 minute.

INF-26

EVENT

DESCRIPTION

CODE(hex)

Lamp On (Power: ECO)

LAMP ON (Floor. LAMP1)   

1

Lamp Off

LAMP OFF (Normal)

11

LAMP IGNITION ERROR(Upper VLA)

15

LAMP IGNITION ERROR(TEMP. protection)

18

LAMP IGNITION ERROR (LOW VLA)

19

LAMP FAIL(Upper VLA)

1c

LAMP FAIL(TEMP. protection)

1f

LAMP FAIL( LOW VLA)

20

Lamp power change

LAMP POWER CHANGE NORMAL 

23

LAMP POWER CHANGE ECO

24

LAMP LOG RESET (Factory setting)

27

Warning

WARNING INTAKE TEMP. 

28

WARNING OPTICAL MODULE TEMP.

29

WARNING EXHAUST TEMP.

2a

WARNING FILTER CLOG TEMP.

2c

Error

ERROR INTAKE TEMP.

2d

ERROR OPTICAL MODULE TEMP.

2e

ERROR EXHAUST TEMP.

2f

ERROR FILTER CLOG TEMP.

30

Lamp On (Power: Normal)

LAMP ON (Floor. LAMP1)   

31

Lamp On(Power:ECO) 

(extra)

LAMP ON (Ceiling. LAMP1)

45

Lamp On(Power:Normal) 

(extra)

LAMP ON (Ceiling. LAMP1)

55

Lamp Off  

(extra)

LAMP IGNITION ERROR ETC 

a0

LAMP FAIL ETC 

a1

  -  Voltage at lamp on in 

min.

  - Voltage at lamp off before 

    5 min.

40 VOLT 

c0

42 VOLT 

c1

: 

:

166 VOLT 

ff