Panasonic PT-RZ770 / PT-RW730 / PT-RZ660 / PT-RW620 (serv.man2) Service Manual ▷ View online
INF-29
SECTION 1 SERVICE INFORMATION
< RZ770/RW730/RZ660/RW620 >
6. 3. System log data acquisition method
* The log data acquisition via LAN terminal or serial terminal.
6. 3. 1. Equipment to be used
1. Computer : Use it for the log data acquisition.
2. Communication cable :
3. Service Firmware : [DataLogBackup.exe] Download from the projector service Web (PASS).
6. 3. 2. Connection preparations
1. Check the settings of the projector.
1) The [INPUT SELECT] of sub menu [RS-232C] must be set according to the connection method.
2) The [EMULATE] of sub menu [RS-232C], please set to [DEFAULT]. (in service mode)
3) Check the RS-232C settings (ID, Baudrate and Parity) and take a note.
1) The [DIGITAL LINK MODE] of sub menu [NETWORK], is select to [AUTO] or [ETHERNET].
2) Check the network IP address of the projector and take a note.
3) Set the IP address of computer to approximate value of projector IP address.
[Note]
• If you have changed the each menu settings, please return settings of the original (customers) after work.
2. Connect the projector and the PC by using a communication cable.
6. 3. 3. Acquisition of log data
1. Switch the projector to "Normal-Standby" mode (Power indicator is lighting in red).
2. Activate a [DataLogBackup.exe] service firmware.
Serial terminal connection example
LAN terminal connection example
Serial terminal connection
D-sub 9pin (male/female RS-232C straight)
LAN terminal connection
LAN cable. (When connecting directly, use a cross cable)
Serial terminal connection
LAN terminal connection
Projector
SERIAL IN
Communication cable (straight)
Computer
D-Sub 9P
(male)
LAN cable (straight)
LAN cable (straight)
Hub
Projector
LAN
Computer
INF-30
SECTION 1 SERVICE INFORMATION
< RZ770/RW730/RZ660/RW620 >
3. Select "Option " → " Setting" and select the connection method, and enter the setting information of the projector.
• Select [Serial] and setup the port, baud rate and parity.
• Select [LAN] and set up IP Address, Username, Password and Command Port.
[Note]
• If the Username and Password has been changed, please select serial terminal connection.
4. Select a model number and ID.
Items
Default
SERIAL
Port
–
Baud Rate
9600bps
Parity
None
LAN
IP Address
192.168.0.8
Username
admin1
Password
panasonic
Command Port
1024
Serial terminal connection
LAN terminal connection
INF-31
SECTION 1 SERVICE INFORMATION
< RZ770/RW730/RZ660/RW620 >
5. Select "Log (SYSTEM)" and set the log display method, then click the [Get] button.
6. System log is displayed.
* Show All Log : Display the all log
Show Error Only : Display the error log only
③
②
①
INF-32
SECTION 1 SERVICE INFORMATION
< RZ770/RW730/RZ660/RW620 >
6. 3. 4. Error cord of system log
Bit
Error code (hex)
Self-test
indication Details
Probable cause
0
LOW
ER
ER
00000000 00000001
U11
Intake air temperature warning
External temperature is too high.
Intake ventilation holes are blocked.
1
00000000 00000002
U12
Optical module temperature warning
Mounting of heatsink is abnormal.
Ventilation holes are blocked.
2
00000000 00000004
U13
Exhaust temperature warning
Exhaust ventilation holes are blocked
Exhaust fan deterioration
3
00000000 00000008
U14
Optical module low temperature warning
External temperature is too low.
4
00000000 00000010
U21
Intake air temperature error
External temperature is too high.
Intake ventilation holes are blocked.
5
00000000 00000020
U22
Optical module temperature error
Mounting of heatsink is abnormal.
Ventilation holes are blocked.
6
00000000 00000040
U23
Exhaust temperature error
Exhaust ventilation holes are blocked.
Exhaust fan deterioration.
7
00000000 00000080
U24
Optical module low temperature error
External temperature is too low.
8
00000000 00000100
AA0
AA0
Internal warning state
9
00000000 00000200
AA1
AA1
10
00000000 00000400
AA2
AA2
11
00000000 00000800
AA3
AA3
12
00000000 00001000
AA4
AA4
13
00000000 00002000
AA5
AA5
14
00000000 00004000
AA6
AA6
15
00000000 00008000
AA7
AA7
16
00000000 00010000
AC0
AC0
17
00000000 00020000
AC1
AC1
18
00000000 00040000
AC2
AC2
19
00000000 00080000
AC3
AC3
20
00000000 00100000
AC4
AC4
21
00000000 00200000
AC5
AC5
22
00000000 00400000
AC6
AC6
23
00000000 00800000
AC7
AC7
24
00000000 01000000
FH0
PW1 error (FM)
PHOSPHOR WHEEL 1 operation is abnormal
25
00000000 02000000
FH1
PW1 error (FPGA)
26
00000000 04000000
FH2
PW2 error (FM)
PHOSPHOR WHEEL 2 operation is abnormal
27
00000000 08000000
FH3
PW2 error (FPGA)
28
00000000 10000000
U81
Low AC voltage warning
AC input voltage is too low (Less than 90V)
29
00000000 20000000
-
Not used
30
00000000 40000000
-
Not used
31
00000000 80000000
F15
Luminance sensor warning
Sensor operation error. Connector (M31/RM7) disconnect.
32
00000001 00000000
H11
Intake air temp sensor disconnected
Intake air temp sensor disconnected. Connector (M11/DG18)
disconnect.
33
00000002 00000000
H12
Optical module temp sensor disconnected
DMD temp sensor breaking. (FM-PCB : CF4001)
34
00000004 00000000
H13
Exhaust air temp sensor disconnected
Exhaust air temp sensor disconnected. Connector (M11/BR4)
disconnect.
35
00000008 00000000
-
Not used
36
00000010 00000000
-
Not used
37
00000020 00000000
H01
Battery replacement for internal clock
Battery level is low. (A-P.C.B)
38
00000040 00000000
FL1
LD1 failed to light
LD1 lighting failure
39
00000080 00000000
FL2
LD2 failed to light
LD2 lighting failure
40
00000100 00000000
-
Not used
41
00000200 00000000
-
Not used
42
00000400 00000000
FE1 (F50) FAN 1 (RADIATOR 3) error/(warning)
Fan or fan drive circuit is failure
Fan replacement time
43
00000800 00000000
FE2 (F51) FAN 2 (PW1) error/(warning)
44
00001000 00000000
FE3 (F52) FAN 3 (PW2) error/(warning)
45
00002000 00000000
FE4 (F53) FAN 4 (POWER) error/(warning)
46
00004000 00000000
FE5 (F54) FAN 5 (LD DRIVE) error/(warning)
47
00008000 00000000
FE6 (F55) FAN 6 (EXHAUST 3) error/(warning)
48
00010000 00000000
FE7 (F56) FAN 7 (DMD) error/(warning)
49
00020000 00000000
FE8 (F57) FAN 8 (EXHAUST 1) error/(warning)
50
00040000 00000000
FE9 (F58) FAN 9 (EXHAUST 2) error/(warning)
51
00080000 00000000
FF0 (F59) FAN 10 (RADIATOR 2) error/(warning)
52
00100000 00000000
FF1 (F70) FAN 11 (RADIATOR 1) error/(warning)
53
00200000 00000000
-
Not used
54
00400000 00000000
-
Not used
55
00800000 00000000
-
Not used
56
01000000 00000000
-
Not used
57
02000000 00000000
-
Not used
58
04000000 00000000
-
Not used
59
08000000 00000000
-
Not used
60
10000000 00000000
-
Not used
61
20000000 00000000
FJ0 (F00) PUMP 1 error/(warning)
Liquid cooling pump drive circuit is failure
Liquid cooling unit replacement time
62
40000000 00000000
FJ1 (F01) PUMP 2 error/(warning)
63
80000000 00000000
-
Not used
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