Panasonic PT-DZ13KU / PT-DZ13KE / PT-DZ13KT / PT-DS12KU / PT-DS12KE / PT-DW11KU / PT-DW11KE / PT-DZ10KU / PT-DZ10KE (serv.man2) Service Manual ▷ View online
INF - 25
6. 2. System log data acquisition method
6. 2. 1. Equipment to be used
1. Computer : Use it for the collect of log data.
2. Communication cable : D-sub 9pin (male/female RS-232C straight)
3. Service Software : ［DataLogBackup.exe］ Service software is downloaded from the projector service homepage.
6. 2. 2. Connection Preparations
Attention:
Computer, please set so as not to standby or shutdown.
6. 2. 3. Acquisition of log data
1. Switch the projector to "Normal-Standby" mode (POWER indicator is Lighting in red).
2. Start up service software ［DataLogBackup.exe］ with a computer.
3. Select "Option " → " Setting" and set Serial Port of the computer, Baud Rate and Parity.
4. Select a model number and ID.
2. Connect the serial terminals on the projector and
the PC by using a communication cable.
the PC by using a communication cable.
1. Confirm and make a note of "Projector ID" and
"Transmission speed", "Parity setting".
"Transmission speed", "Parity setting".
INF - 26
5. Select "Log (SYSTEM)" and click "Get" button
6. Log is displayed.
INF - 27
6. 2. 4. Error cord of system log
Bit
Factor
Description
0
00000000 00000001
Intake air temperature warning
1
00000000 00000002
Optical module high temperature warning
2
00000000 00000004
Exhaust air high temperature warning
3
00000000 00000008
Optical module low temperature warning
4
00000000 00000010
Intake air temperature error
5
00000000 00000020
Optical module high temperature error
6
00000000 00000040
Exhaust air high temperature error
7
00000000 00000080
Optical module low temperature error
8
00000000 00000100
LAMP1 runtime warning
9
00000000 00000200
LAMP2 runtime warning
10
00000000 00000400
Unused
11
00000000 00000800
Unused
12
00000000 00001000
Lamp1 runtime has elapsed
13
00000000 00002000
Lamp2 runtime has elapsed
14
00000000 00004000
Unused
15
00000000 00008000
Unused
16
00000000 00010000
Unexpected Lamp1 OFF
17
00000000 00020000
Unexpected Lamp2 OFF
18
00000000 00040000
Unused
19
00000000 00080000
Unused
20
00000000 00100000
Lamp1 failed to light
21
00000000 00200000
Lamp2 failed to light
22
00000000 00400000
Unused
23
00000000 00800000
Unused
24
00000000 01000000
Lamp1 not installed
25
00000000 02000000
Lamp2 not installed
26
00000000 04000000
Unused
27
00000000 08000000
Unused
28
00000000 10000000
Low AC voltage warning
Low AC voltage.
29
00000000 20000000
Cover open error
Rear cover is not installed.
30
00000000 40000000
Special filter setting
EXTRA OPTION→AIR FILTER "SPECIAL"
31
00000000 80000000
Luminance sensor error
Luminance sensor proportion is abnormal.
Luminance is abnormal.
Luminance is abnormal.
32
0000000100000000
Intake air thermosensor disconnected
Intake air thermosensor has breaking of wire, or
connector (M11/RL10) is disconnected.
connector (M11/RL10) is disconnected.
33
00000002 00000000
Optical module thermosensor disconnected
DMD thermosensor has breaking of wire, or connector
(G16) is disconnected.
(G16) is disconnected.
34
00000004 00000000
Exhaust air thermosensor disconnected
Exhaust air thermosensor has breaking of wire, or
connector (M11/R34) is disconnected.
connector (M11/R34) is disconnected.
35
00000008 00000000
Airflow sensor disconnected
Airflow sensor has breaking of wire, or connector
(M21/RL9) is disconnected.
(M21/RL9) is disconnected.
36
00000010 00000000
Filter clogged warning
Filter may accumulate dust.
37
00000020 00000000
Battery replacement for the internal clock
Remaining battery level is low.
38
00000040 00000000
Angle sensor error
Angle sensor is failure (IC3517).
39
00000080 00000000
Portrait installation warning
Installed the connecting terminals surface is not
downward.
downward.
40
00000100 00000000
Air filter unit warning
Air filter unit not installed.
41
00000200 00000000
Filter clogged error
Air filter is clogged.
42
00000400 00000000
FAN1 (Exhaust-R) error/warning
43
00000800 00000000
FAN2 (Exhaust-C) error/warning
44
00001000 00000000
FAN3 (Exhaust-L) error/warning
45
00002000 00000000
FAN4 (Intake1) error/warning
46
00004000 00000000
FAN5 (Intake2) error/warning
47
00008000 00000000
FAN6 (Lamp1) error/warning
48
00010000 00000000
FAN7 (Lamp2) error/warning
49
00020000 00000000
FAN8 (Power) error/warning
50
00040000 00000000
FAN9 (Ballast) error/warning
51
00080000 00000000
FAN10 (Composition Mirror) error/warning
52
00100000 00000000
FAN11 (DMD Exhaust) error/warning
53
00200000 00000000
FAN12 (Color prism) error/warning
54
00400000 00000000
FAN13 (DMD1) error/warning
55
00800000 00000000
FAN14 (DMD2) error/warning
56
01000000 00000000
Unused
57
02000000 00000000
Unused
58
04000000 00000000
Unused
59
08000000 00000000
Unused
60
10000000 00000000
Unused
Error code （hex）
LO
WE
R
The temperature inside this projector has become
high or ambient temperature is too low.
- The ventilation holes may be closed.
- The ambient temperature in the place of use may
be too high or low.
- The air filter may accumulate dust.
high or ambient temperature is too low.
- The ventilation holes may be closed.
- The ambient temperature in the place of use may
be too high or low.
- The air filter may accumulate dust.
Time to replace the lamp unit.
(Over 2300 hours, DZ10K is over 3300 hours)
(Over 2300 hours, DZ10K is over 3300 hours)
The lamp unit’s available time has been exceeded.
(Over 2500 hours, DZ10K is over 3500 hours)
(Over 2500 hours, DZ10K is over 3500 hours)
Lamp is failure.
Failure to Start Lamp.
- There is a possibility that has restarted in hot state.
- There is a possibility that has restarted in hot state.
Lamp is not installed.
(Lamp memory can not be read)
(Lamp memory can not be read)
Fan or fan drive circuit is failure.
Fan replacement time.
Fan replacement time.
INF - 28
61
20000000 00000000
Unused
62
40000000 00000000
Unused
63
80000000 00000000
Unused
64
00000000 00000001
Portrait lamp warning
Portrait mode only lamp is not in use.
65
00000000 00000002
Unused
66
00000000 00000004
Unused
67
00000000 00000008
Dynamic iris error
Iris abnormal operation.
68
00000000 00000010
Unused
69
00000000 00000020
Unused
70
00000000 00000040
Unused
71
00000000 00000080
Unused
72
00000000 00000100
Lamp 1 memory error
73
00000000 00000200
Lamp 2 memory error
74
00000000 00000400
Unused
75
00000000 00000800
Unused
76
00000000 00001000
Unused
77
00000000 00002000
Unused
78
00000000 00004000
Unused
79
00000000 00008000
Unused
80
00000000 00010000
FPGA 1/2 configuration error
Signal unit is failure.
81
00000000 00020000
FPGA 3 configuration error
Signal unit is failure.
82
00000000 00040000
Unused
83
00000000 00080000
Unused
84
00000000 00100000
Unused
85
00000000 00200000
Unused
86
00000000 00400000
Lens mounter error
Stepping-motor is failure.
Limit position detection sensor is failure.
Limit position detection sensor is failure.
87
00000000 00800000
Ballast1 communication error
Ballast1 communication error.
88
00000000 01000000
Ballast2 communication error
Ballast2 communication error.
89
00000000 02000000
Unused
90
00000000 04000000
Unused
91
00000000 08000000
Unused
92
00000000 10000000
Unused
93
00000000 20000000
Unused
94
00000000 40000000
Unused
95
00000000 80000000
Installation angle warning
Tilted at an angle that exceeds ±15° from the
96
00000001 00000000
Unused
97
00000002 00000000
Network microcomputer communication error
Network microcomputer no response.
98
00000004 00000000
Sub microcomputer (R8) communication error Sub microcomputer no response.
99
00000008 00000000
IIC communication error 1(RTC)
100
00000010 00000000
IIC communication error 2(EEPROM)
101
00000020 00000000
IIC communication error 3(LAMP1 EEPROM)
102
00000040 00000000
IIC communication error 4(LAMP2 EEPROM)
103
00000080 00000000
Unused
104
00000100 00000000
Unused
105
00000200 00000000
IIC communication error 7(EDID DIGITAL)
106
00000400 00000000
IIC communication error 8(EDID ANALOG)
107
00000800 00000000
IIC communication error 9(ADC1)
108
00001000 00000000
IIC communication error 10(ADC2)
109
00002000 00000000
IIC communication error 11
(ACCELERATION
110
00004000 00000000
IIC communication error 12(OPTICAL
Luminance sensor error, Connector disconnection(M31/RL14).
111
00008000 00000000
Unused
112
00010000 00000000
Unused
113
00020000 00000000
Unused
114
00040000 00000000
Unused
115
00080000 00000000
Unused
116
00100000 00000000
Unused
117
00200000 00000000
Unused
118
00400000 00000000
Unused
119
00800000 00000000
Unused
120
01000000 00000000
Unused
121
02000000 00000000
Unused
122
04000000 00000000
FM-P.C.B communication error
Formatter communication error
123
08000000 00000000
WF-P.C.B(GEOMERTY) communication error GEOMETORY IC abnormal
124
10000000 00000000
Unused
125
20000000 00000000
Lamp type is mixed warning
Lamps of different types have been mounted.
126
40000000 00000000
Unused
127
80000000 00000000
Internal error
Main microcomputer circuit is abnormal
Appropriate device malfunction of signal unit.
U
PPER
L
O
W
ER
Lamp memory has not been initialized.
Appropriate device malfunction of signal unit.
Click on the first or last page to see other PT-DZ13KU / PT-DZ13KE / PT-DZ13KT / PT-DS12KU / PT-DS12KE / PT-DW11KU / PT-DW11KE / PT-DZ10KU / PT-DZ10KE (serv.man2) service manuals if exist.