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Service Manual / Other / REFRIGERATOR-FREEZER
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Panasonic NR-BN30PGW / NR-BN30PGB / NR-BN30PS1 / NR-BN30QGW / NR-BN30QGB / NR-BN30QW1 / NR-BN30QS1 Service Manual ▷ View online

 
 
11 
Maintenance Service and Trouble Shooting 
6. Common Troubles in Refrigerators and Their Remedies 
Causes for troubles occurring in refrigerators are closely related to the quality of components and 
workmanship in assembling by manufacturers as whether refrigerators are properly used and 
maintained .The parameters generally used to express the working conditions of a refrigerator 
include the temperature inside the refrigerator ,operation rate ,electric power consumption ,noise 
level ,and other functional indexes .If any one of these parameters is beyond its permissible 
range ,this indicates that there is a fault or trouble in the refrigerator . 
During the whole service life of a refrigerator ,the probability of troubles occurring within a union time 
is called its failure rate .Making a comparison between the control circuit system of a refrigerator and 
its refrigerating system ,we can find that the failure rate of the former is higher ,and that of the 
thermostat is the highest . In troubleshooting ,the first thing you must do is to determine where the 
trouble comes from --- the control system or the refrigerating system .There is general no trouble 
indicating instrument mounted on the domestic refrigerator ,locations and natures of troubles should 
be determined according to their respective features ,therefore ,experience in servicing is very 
important to troubleshooting. Service technicians with rich experience can correctly locate them and 
take reasonable remedy measures based on their comprehensive analysis of trouble characteristics 
as well as operating conditions for various kinds of refrigerators. 
 
Three Essentials for Checkup 
1) Look 
a) Check the tubing of refrigerating system for cracks and various welding points for leaks; if leakage 
occurs ,an oil stain can be seen definitely . 
b) Check the suction and exhaust pressure values (high pressure and low pressure) of compressor 
to see whether they are normal. 
c) Check the conditions of frost attached to its evaporator and gas return tube .It is abnormal if frost 
has formed on part of the evaporator or there is no frost attached to it. 
d) Pay attention to the speed of temperature drop inside freezer compartment .It is abnormal if the 
speed of temperature drop is obviously slower than the corresponding normal speed. 
e) Check the environment to see if the whether is suitable for placing a refrigerator. 
f)    Check refrigerator door seal, case, table surface and heat insulation 
g) Look at the main control board to ascertain if various indication states are normal. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12 
2) Listen 
 
a) Listen to the noises produced when the compressor is running hums from a fully enclosed 
aggregate unit is the sound caused by overload indicating that the motor cannot be started normally, 
meanwhile ,a clattering sound can be heard from inside the start relay ,which is produced because 
the start contacts cannot be released normally .A whistling sound is caused by the high pressure 
gas flowing out of the crack of the pressure tube inside the compressor ,and clucks are the sound of 
striking after the suspended spring inside the compressor has broken . 
During the normal operation of compressor ,a slight and uniform hum sound due to undulation of 
electric current can be heard generally ,this is a normal phenomenon .However ,if it sounds like 
"tong ,tong 
",i.e., an impact sound inside the compressor ,this means that a large quantity of wet 
vapour of refrigerant or refrigerating oil has come into the compressor cylinder ;if it sounds like 
"dang ,dang
", a striking sound of metal parts inside the compressor ,this means that some moving 
parts have loosened (note to differentiate this sound from those formed during starting or stopping 
the compressor). 
 
b) Listen to the sound caused by the flowing of gas in the evaporator. Open the refrigerator door 
while the compressor is in operation, incline your ear and listen attentively the gas   
flow sound inside the evaporator .If it sounds like gentle whistling accompanied by a sound similar to 
water flowing, this is the sound produced by the normal circulation of refrigerant within the 
evaporator .In case only the gas flowing sound can be heard and there is no water flowing 
sound ,this indicates that the refrigerant has already percolated .If neither the flowing sound nor the 
gas sounds from the evaporator can be heard ,this means that the filter or capillary has been 
clogged . 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
13 
3) Touch and Feel 
a) Feel the compressor when running ,its temperature should be generally less than 90°C in the 
normal state (it may exceed 90°C in case of running for a longer period of time ). 
b) After the compressor has operated normally for 5~10 minutes , touch and feel the condenser ,the 
temperature of its upper part should be higher than that of its lower part (or its right part is hotter 
than its left part ,depending on the type of condenser coil ),this indicates that the refrigerant is 
circulating . If the condenser is not hot, this means the leakage of refrigerant .In case the condenser 
radiates heat for only several minutes and then cools down ,this means that the filter and capillary 
have been clogged .As for the forced air cooling condenser ,hot air will be blown out of it ;this means 
that the system is out of order . 
 
c) Feel the filter's temperature .During the normal operation of refrigerating system ,the temperature 
on the filter's surface should be a little higher than the ambient temperature ;if you touch it with your 
hand ,you will have a sense of slight heat .In case dew condensation appears due to the fact that its 
temperature is obviously lower than the ambient temperature ,this means that most meshes of its 
screen has been clogged ,resulting in an obstructed flowing of refrigerant ,thus causing a drop in 
temperature due to throttling . 
 
d) Feel the temperature of exhaust gas from the refrigerating system .the exhaust gas should be 
very hot and this is the normal working state .For those refrigerator with enclosed type of 
compressor refrigerating system, no frost or dew drop will from on the gas suction tube, 
otherwise ,there is something wrong in the system (Frosting and dew condensation may appear for 
a very short time period when just starting the machine ,this is a normal phenomenon ). Because a 
refrigerator is a combination of several components ,they are related and have influence on each 
other In case an abnormal phenomenon has been found through the above-mentioned 
checkups ,you need not to make a hasty conclusion based on only one abnormal phenomenon .It is 
advisable to find out two or more abnormal phenomenon ,or conduct troubleshooting 
comprehensively with the aid of instruments or other ways ,because several kinds of troubles may 
share a common abnormal phenomenon ,and two or more abnormal phenomena may occur 
simultaneously due to a certain trouble .With this method ,you can reject some suspicious troubles 
and finally make a correct judgment . 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14 
7 Analysis of Troubles and Troubleshooting 
 
A. Poor Refrigerating Effect. 
The so-called "poor refrigerating effect " refers to the fact that the refrigerator can operate and 
refrigerator normally ,but the temperature in the refrigerator cannot drop to the prescribed value 
under the stipulated working conditions .In view of there are many causes for this phenomenon ,we 
are going to discuss and analyze it in the following 7 aspects : 
 
1) Leakage of refrigerant 
Analysis of Trouble 
The leakage of refrigerant in the system will result in an insufficient refrigerating capacity, the 
resulting phenomena are its lower gas suction pressure and exhaust pressure as well as higher 
exhaust gas temperature. The exhaust tube feels rather hot, and a continuous gas flowing sound 
louder than usual can be heard at the outlet of the 
capillary and no frost or a smaller quantity of loose frost appears on the evaporator .After shut 
down ,the balance pressure in the system is usually lower than the saturation pressure 
corresponding to the same ambient temperature . 
Remedy 
In case there is leakage of refrigerant from the system, do not hurry to recharge it with refrigerant, 
manage to find out leak points immediately, and make a note of from where it leaks ---welding points 
and parts .After having them repaired, recharge refrigerant . 
There are so many joints and sealed There are so surfaces in a refrigerator ,accordingly ,quite a lot 
potential leak points do exist in the system .In troubleshooting ,pay attention to those parts that are 
liable to leak ,check main connection points for oil seepage and tubing for cracks .If there is no 
severer leak point ,charge the system with nitrogen and detect leak points with the commonly 
adopted method ,repair them ,evacuate ,charge the system with refrigerant, and then turn on the 
refrigerator to make a test run . 
 
2) Too much refrigerant charged into the system 
Analysis of Trouble 
 
a) In case the amount of refrigerant charged into the system exceeds its nominal capacity ,the 
superfluous refrigerant will of course take some space of the evaporator ,thus reducing its 
heat-dissipation area and hence the refrigerating efficiency of the system .The abnormal 
phenomena caused by this reason are as follows :the gas suction and exhaust 
pressures are generally higher than their respective normal values ,the temperature of its condenser 
is higher and the electric current of the compressor rises ,loose frost forms on the evaporator ,the 
refrigerator temperature drops slowly ,and frost appears on the gas return tube . 
 
b) In case excessive refrigerant has been charged, the liquid refrigerant that cannot evaporates in 
the evaporator will return to the compressor and thus a phenomenon of "liquid striking" will 
occur .The liquid refrigerant evaporates and effervesces as soon as it flows into the refrigerating oil 
at the bottom of compressor .If the condition is severe ,foams will fill all over inside the compressor 
housing and be sucked by the piston ,causing damage to the components of compressor . 
Remedy 
According to the operating procedures ,it is mandatory to turn the machine off ,and several minutes 
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