DOWNLOAD Panasonic KX-FP320G / KX-FM330G Service Manual ↓ Size: 8.07 MB | Pages: 127 in PDF or view online for FREE

After confirming the problem by asking the user, troubleshoot according to the instructions and observe the following precautions.

 1. If there is a problem with the print quality or the paper feed, first check if the installation space and the print paper meets the

specifications, the paper selection lever/paper thickness lever is set correctly, and the paper is set correctly without any slack.

 2. Before troubleshooting, first check that the connectors and cables are connected correctly (not loose). If the problem occurs

randomly, check it very carefully.

 3. When connecting the AC power cord with the unit and checking the operation, exercise utmost care when handling electric

parts in order to avoid electric shocks and short-circuits.

 4. After troubleshooting, double check that you have not forgotten any connectors, left any loose screws, etc.

 5. Always test to verify that the unit is working normally.

Words in brackets ( ) are German. A translated version for each market is available with this model series.

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If the unit detects a problem, one or more of the following messages will appear on the display.

• There is something wrong with the modem circuit. Contact our service parsonal.

CALL SERVICE

• There

[This error is displayed when the thermal head does not warm up. Check the thermistor
on the thermal head and connector lead. (for technicians)]  

is something wrong with the unit. Contact our service personnel.

• The cover is open. Close it.

• The document is not fed into the unit properly. Reinsert the document. If misfeeding

occurs frequently, clean the document feeder rollers and try again. 
If the problem remains, adjust the feeder pressure.

• Memory

[The backup battery on the top of the digital board may be low or dead, so check it.] 

(telephone numbers, parameters, etc.) has been erased. Re-program.

• The recording paper is not fed into the unit properly or has jammed near the recording

paper 
the message. 

entrance. Clear the jammed paper 

Do not install folded or heavily curled paper in the paper tray.

• The film is empty. Replace the film cartridge. 
¥ The film is slack. Tighten it and install again.

• The remaining film can print about 10 pages of A4 size documents. Prepare a new 

film or film cartridge.

• Memory is full of received documents due to lack of recording paper or a recording

paper jam, etc. Install paper or clear the jammed paper.

• When performing memory transmission, the document being stored exceeds the

memory capacity of the unit. Transmit the entire document  using manual or automatic
transmission.

CHECK COVER

CHECK DOCUMENT

CHECK MEMORY

CHECK PAPER

FAX IN MEMORY

FILM EMPTY

FILM NEAR EMPTY

• The free starter film is empty. Replace the  film or film cartridge. 

FREE FILM EMPTY

MODEM ERROR

FAX MEMORY FULL

and press                                  to clear 

( S e r v i c e   N o t w e n d )

( D e c k e l   p r ü f e n )

( V o r l a g e   p r ü f e n )

( S p e i c h e r   p r ü f e n )

( P r ü f e   P a p i e r )

DIRECTORY FULL

( J o g - D i a l   v o l l )

( F a x   i m   S p e i c h e r )

( S p e i c h e r   v o l l )

( F i l m   e r s c h ö p f t )

( N ä h e   F i l m e n d e )

( F i l m   l e e r )

( M o d e m f e h l e r )

• The recording paper set lever is released. Push it back to set the lever. 

CHECK LEVER

( P r ü f e n   H e b e l )

• The film cartridge is not installed properly. Reinsert it correctly. 

CHECK FILM

( F i l m   p r ü f e n )

• 

T h e  

recording paper is not installed or the unit has run out of paper. Install paper and

   press  START/SET/COPY  to clear the message.

• 

There is no space to store new stations in the EASY DIAL directory. 

  Edit or erase unnecessary stations.

• 

The unit has a document in memory. See the other displayed message 

  instructions to print out the document.

• The explanations given in the [  ] are for servicemen only.
• Words in brackets ( ) are German. A translated version for each market is available with this model series.

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• The unit is chacking that there is no slake on the film. Wait a while.

• The other party's fax machine is busy or has run out of recording paper. Try again.

• A recording paper jam occurred under the film cartridge. Clear the jammed paper.
  [If the printout jams, please refer to Fig. a on the next page.]

PLEASE WAIT

REMOVE DOCUMENT

TRANSMIT ERROR

NO FAX REPLY

PAPER JAMMED

( K e i n e   F a x a n t w . )

( P a p i e r s t a u )

( B i t t e   w a r t e n )

( S t a u   b e s e i t i g e n )

( E m p f .   F e h l e r )

UNIT OVERHEATED

( T h e r m o k o p f   h e i ß )

REDIAL TIME OUT

( W W   Z e i t a b l a u f )

• The other party's fax machine dose not provide the polling function. Chack with the 
  other party.

• The other party's fax machine is busy or has run out of recording paper. Try again.

• A transmission error occurred. Try again.

• The unit is too hot. Let the unit cool down.
  [If many copies are nearly all black, this message will be displayed. When this occurs,
  open the front cover and let the unit cool down.]

• The document is jammed. Remove the jammed document.
• Attempted to transmit a document longer than 600 mm. Press  STOP  to remove the 
  document. Divide the document into two or more sheets and try again.
  [Alternatery, turn off service code #559 to enable sending of documents longer than 
  600 mm.] 

• There is no room left in memory to record a voice message. Erase some or all of the 
  message.

• Your TAD/FAX greeting message is not recorded. Record a greeting message.
• The voice guidance feature is set to "OFF". Modify the setting.

Pre-recorded greeting message will be adopted.

POLLING ERROR

( A b r u f   F e h l e r )

NO TAD GREETING

PC FAIL OR BUSY

MWSSAGE FULL

( S p r a c h s p .   v o l l )

( K e i n e   A n s a g e )

( P C   V e r b i n d  

• Fehl

)

• The fax function cannot be operated by the PC. The RS232C cable is not connected
  correctly, or the software is not running on the PC.

• The explanations given in the [  ] are for servicemen.
• Words in brackets ( ) are german. A translated version for each market is available with this model series.

 [If many copies are nearly all black, this message will be displayed. When this occurs,
  open the front cover and let the unit cool down.]

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