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Additional Information

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If you find any problem while viewing your TV, please check the following guide.
If any problem persists, contact your Sony dealer.

• Connection is loose or

the cable is damaged.

• Channel presetting is

inappropriate or
incomplete.

• The antenna type is

inappropriate.

• The antenna direction

is inappropriate.

• Signal transmission is

low.

• Broadcast signals are

too strong.

• The TV system setting

or channel presetting
is inappropriate or
incomplete.

• The selected sound is

inappropriate.

• The power cord,

antenna or VCR is not
connected.

• The TV is not turned

on.

4

11

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10

11

21

4

14

13

• Check the antenna cable and connection

on the TV, VCR and on the wall.

• Press SELECT until “MANUAL

PROGRAM” appears on the screen, then
preset the channel again.

• Check the antenna type (VHF/UHF).

Contact a Sony dealer for advice.

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Try using a booster.

• Turn off or disconnect the booster if it is in

use.

• If the sound of all the channels are noisy,

check the TV system (TV SYS) setting,
then press AUTO PROGR to preset the
channels again.

• If the sound of some channels are noisy,

select the channel, then select the
appropriate TV system (TV SYS).

• If the sound of some channels are noisy,

select the channel, then press A/B to select
the main sound.

• Check the power cord, antenna and the

VCR connections.

• Press ?/1 (power).

• Press ! (main power) on the TV to turn

off the TV for about five seconds, then
turn it on again.

(except KV-XA21N90)

Additional Information

25

13

14

21

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12

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17

12

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• Press 2 + to increase the volume level.

• Press % to cancel the muting.

• Press A/B until a better sound is heard.

• Do not use a hair dryer or other

equipment near the TV.

• Adjust the antenna direction for

minimum interference. Contact a Sony
dealer for advice.

• Use a highly directional antenna.

• Use the fine tuning (FINE) function.

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Turn off or disconnect the booster if it is

in use.

• Press SELECT until “COLOR” appears

on the screen, then press + or – to adjust
the color level.

• Press SELECT until “COLOR SYS ”

appears on the screen, then check the
color system setting (usually set this to
“AUTO”).

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Keep external speakers or other electrical

equipment away from the TV. Do not
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about five minutes, then
turn it on again.

• Press A/B until “AUTO” appears

on the screen.

• The volume level is

too low.

• The sound is muted.

• Broadcast signal has a

transmission problem.

• There is local

interference from cars,
neon signs, hair
dryers, power
generators, etc.

• Broadcast signals are

reflected by nearby
mountains or
buildings.

• The antenna direction

is inappropriate.

• Use of a booster is

inappropriate.

• The color level setting

is too low.

• The color system

setting is
inappropriate.

• The antenna direction

is inappropriate.

• The magnetic

disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.

• The stereo reception

setting is
inappropriate.

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 26 

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Additional Information

26

4

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 21

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14

12

23

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The 1 indicator on

• Connection is loose or

the cable is damaged.

• The antenna direction

is inappropriate.

• Broadcast signal has a

transmission problem.

• The magnetic

disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.

• There is interference

from external sources,
e.g., heavy
machineries, nearby
broadcast station.

• Your TV may need

service.

• Changes in room

temperature
sometimes make the
TV cabinet expand or
contract, making a
noise. This does not
indicate a
malfunction.

• The TV’s

demagnetizing
function is working.
This does not indicate
a malfunction.

• Check the antenna cable and connection

on the TV, VCR and on the wall.

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Press A/B until a better sound is heard.

•Keep external speakers or other electrical

equipment away from the TV.

• Press SELECT until “PIC ROTATION”

appears on the screen, then press + or –
to align the picture to the TV screen.

• Use the fine tuning (FINE) function.

•Contact your nearest Sony service center.

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19

Additional Information

If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .

• Check the antenna cable and connection

on the TV, VCR and on the wall.

• Preset the channel again.

• Check the antenna type (VHF/UHF).

Contact a Sony dealer for advice.

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Try using a booster.

• Turn off or disconnect the booster if it

is in use.

• If the sound of all the channels are

noisy, then press AUTO PROGRAM to
preset the channels again.

• Check the power cord, antenna and the

VCR connections.

• Press POWER on the remote.

• Press POWER on the TV to turn off the

TV for about five seconds, then turn it
on again.

• Connection is loose or

the cable is damaged.

• Channel presetting is

inappropriate or
incomplete.

• The antenna type is

inappropriate.

• The antenna direction

is inappropriate.

• Signal transmission is

low.

• Broadcast signals are

too strong.

• Channel presetting is

inappropriate or
incomplete.

• The power cord,

antenna or VCR is not
connected.

• The TV is not turned

on.

4

9

_

–

–

–

8

4

11

10

(KV-XA21N90)

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 27 

–

20

Additional Information

• Press VOL + to increase the

volume level.

• Press MUTING to cancel the

muting.

• Press MTS until a better

sound is heard.

• Do not use a hair dryer or

other equipment near the TV.

• Adjust the antenna direction

for minimum interference.
Contact a Sony dealer for
advice.

• Use a highly directional

antenna.

• Adjust the antenna direction.

Contact a Sony dealer for
advice.

• Turn off or disconnect the

booster if it is in use.

• Press SELECT until

“COLOR” appears on the
screen, then press + or – to
adjust the color level.

• Adjust the antenna direction.

Contact a Sony dealer for
advice.

• Keep external speakers or

other electrical equipment
away from the TV. Do not
move the TV while the TV is
turned on. Press POWER on
the TV to turn off the TV for
about five minutes, then turn
it on again.

• Press MTS until a good sound

is heard.

• The volume level is too low.

• The sound is muted.

• Broadcast signal has a

transmission problem.

• There is local interference

from cars, neon signs, hair
dryers, power generators,
etc.

• Broadcast signals are

reflected by nearby
mountains or buildings.

• The antenna direction is

inappropriate.

• Use of a booster is

inappropriate.

• The color level setting is too

low.

• The antenna direction is

inappropriate.

• The magnetic disturbance

from external speakers or
other equipment, or the
direction of the earth’s
magnetic field may affect
the TV.

• The stereo reception setting

is inappropriate.

10

11

17

–

–

–

_

_

14

_

_

17

21

Additional Information

• Check the antenna cable and

connection on the TV, VCR and
on the wall.

• Adjust the antenna direction.

Contact a Sony dealer for
advice.

• Press MTS until a good sound

is heard.

• Contact your nearest Sony

service center.

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—

• Connection is loose or the

cable is damaged.

• The antenna direction is

inappropriate.

• Broadcast signal has a

transmission problem.

• Your TV may need service.

• Changes in room

temperature sometimes
make the TV cabinet
expand or contract,
making a noise. This does
not indicate a malfunction.

• The TV’s demagnetizing

function is working. This
does not indicate a
malfunction.

4

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17

18

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 28 

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Additional Information

27

2

L(MONO)

R

PROGR

SELECT

AUTO
PROGR

2

L(MONO)

R

PROGR

SELECT

AUTO

PROGR

!

Preset channels automatically.

5

Select the desired item.

12

Select program number.

13

Turn off completely or turn on

13

the TV.
Adjust volume.

13

Standby indicator.

13

Select TV or video input.

14

Wake Up indicator.

15

Stereo indicator.

21

Headphone jack.

–

AUTO PROGR
SELECT
PROGR +/–
!

2 

+/–

t

i

1

(except KV-XA21N90)

Additional Information

28

The names/symbols of
buttons on the remote are
indicated in different colors to
represent the available
functions.

White

Green

For general TV
operations

For Teletext
operations

TV

1

2

3

4

6

7

8

9

0

5

JUMP

SOUND 

MODE

 

FAVORITE

PROGR

-

2

Select the desired item.
Adjust value.
Select program number.
Input numbers.
Adjust volume.
Turn off temporarily or turn on
the TV.
Select TV or video input.
Display the TV program.
Mute the sound.
Display on-screen information.
Jump to previous program
number.

Set TV to turn on automatically.
Set TV to turn off automatically.
Select picture mode.
Select sound mode.
Display favorite channels.
Select stereo/bilingual mode.

Display Teletext broadcast.
Display Teletext service
contents.
Stop Teletext display from
scrolling.
Reveal concealed information.
Enlarge the Teletext display.
Show TV screen while waiting
for Teletext page.
Access a FASTEXT menu.

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11

13
13
13
13

14
14
14
14
14

15
15
16
16
19
21

23
24

24

24
24
24

24

SELECT
+/–
PROGR +/–
0 – 9, -
2

 +/–

?/

1

t

a

%

JUMP

Timer operations

PIC MODE
SOUND MODE
FAVORITE
A/B
Teletext operations
(Not used for this model)

x

 (red, green,

yellow, blue)