Sony KDL-46HX920 / KDL-46HX923 / KDL-46HX925 / KDL-55HX920 / KDL-55HX923 / KDL-55HX925 / KDL-65HX920 / KDL-65HX923 / KDL-65HX925 Service Manual ▷ View online
Trouble Shooting
KDL- 46, 55
H
X920, 46, 55
H
X923 , 46, 55
H
X925
RM-GD017
TV isn’t controlled
by remote commander
3-6-2. IR Remote Commander Malfunction (except Japan models)
OK
Green LED light
i di
Green LED blinks at power indicator
when using commander
OK
Mechanical
(
b
l)
NG
at power indicator
when using commander
near sensor’s window
NG
(ex. bezel)
Check the Harness
between the B* Board
and the HLT2 Board
OK
Sensor is broken
Exchange Harness
Harness
NG
Symptom
improvement
NG
Exchange HLT2 board
HLT2 board
Symptom
improvement
Note: B* Board
Size
B* Board
Type
B* board
NG
46
BAT-L
55
BAT-L
65
BAT-V
24
Trouble Shooting
3-6-3. RF Remote Commander Malfunction (only for Japan models)
Commander
malfunction
Re-Pairing action
NG
NG
Use new remote
and new batteries
Use new batteries
NG
Symptom improvement
RF remote commander is
Un-registered
Remote
Batteries low power
Symptom improvement
Symptom improvement
Symptom improvement
B* board
Replace
the RF Module
NG
Replace the Harness
between the B* Board
NG
Note: B* Board
the RF Module
and the RF Module
Symptom
improvement
Symptom
improvement
RF Module
Harness
25
KDL- 46, 55
+
X920, 46, 55
+
X923 , 46, 55
+
X925
RM-GD017
Trouble Shooting
KDL- 46, 55
H
X920, 46, 55
H
X923 , 46, 55
H
X925
RM-GD017
3-7. Network Malfunction
3-7-1. Wired Network Malfunction
Wired Network
on the TV
Connection result
Cable Connection
OK
Connection result
Local Access
Connection result
Internet Access
OK
Proxy setting
NG
NG
NG
Wired Set-up
Auto Check Loca l
router
Check cable
B* board
OK
IP address setting
router
DHCP server
Manual
Check cable
B board
NG
Ethernet Cable
Check IP address
&
Local router setting
Note: B* Board
Size
B* Board
Type
46
BAT-L
55
BAT-L
65
BAT-V
26
Trouble Shooting
KDL- 46, 55
H
X920, 46, 55
H
X923 , 46, 55
H
X925
RM-GD017
3-7-2. Wireless Network Malfunction
3-7-2-1. Internal Wireless Network Malfunction
3-7-2-2. USB Wireless Network Malfunction
Wireless Network
on the TV
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
B* Board
Error Message
appear when the
Wireless Network
i
l t d?
Is the radio field
Strength too weak
or even No signal?
B* Board
Error Message appear
when the Wireless
Network is selected?
No
No
No
No
o e e
o s g a
Access Point
is selected?
Wireless Module, Harness
or even No signal?
Access Point
Network is selected?
USB Dongle
Yes
Yes
Yes
Yes
Note: B* Board
Size
B* Board
Type
46
BAT-L
55
BAT-L
65
BAT-V
27
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