Sony KDL-46HX920 / KDL-46HX923 / KDL-46HX925 / KDL-55HX920 / KDL-55HX923 / KDL-55HX925 / KDL-65HX920 / KDL-65HX923 / KDL-65HX925 Service Manual ▷ View online
Trouble Shooting
3-8. Camera Malfunction
Enter
Presence sensor
settings
Error Message appear
when the Presences
Sensor setting?
No
Is image is clear on
setting menu
at module unit only?
No
Module optical problem
(change module)
Module, Harness
Yes
Yes
Mechanical Problem
Setting Menu
Error message
image
g
Presence Sensor Setting:
Press HOME, then select > System Settings > Eco > Presence Sensor
Press HOME, then select > System Settings > Eco > Presence Sensor
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X923 , 46, 55
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X925
RM-GD017
Trouble Shooting
3D malfunction
3-9. 3D Malfunction
No
IR has been output
Check
whether there is
Yes
Yes
No
No
Yes
IR has been output
on HEM2 board,
during 3D displaying.
whether there is
interception thing
between Emitter
and glasses.
No
Yes
Yes
Is 3D glasses
power on?
3D glasses
No
NG
Yes
Change
Watching environment
Replace HEM2 board
No
Power on
or
Charge battery
[How to confirm IR-output.]
ex) Look IR-LED through CCD/CMOS camera.
Replace HEM2 board
Symptom
improvement
HEM2 Board
Panel (T-con)
improvement
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X920, 46, 55
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X923 , 46, 55
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X925
RM-GD017
Trouble Shooting
3-10. HDD-Rec MALFUNCTION
HDD Rec
Malfunction
HDD is connected
to the appropriate
USB port?
Connect to the
appropriate port
No
Y
Yes
USB Hub is inserted
in between the
USB port and HDD?
No
Is the drive size larger
than 32GB and
Smaller than 2TB??
Only 32GB~2TB
is supported
No
USB port and HDD?
USB Hub is
NOT
t d
Yes
Smaller than 2TB??
Yes
All h
d
NOT supported
All the setups and
restrictions listed in
iManual are cleared?
Check the iManual
No
Yes
B* board
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X923 , 46, 55
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X925
RM-GD017
Trouble Shooting
Problem!
3-11. Skype Trouble Shooting Flow
Is it Skype
Buy ready TV
NO
Do you have
CMU BR100?
Buy CMU-BR100
NO
yp
ready TV?
Buy ready TV
YES
USB
plugged?
Insert USB
NO
CMU-BR100?
Buy CMU BR100
YES
plugged?
Able to run
Skype App?
YES
NO
Change USB port
-Unplug other
USB device.
AC Off/O
Insert other CMU-
BR100 or USB
dongle.
yp
pp
YES
Continue to next
Change USB port.
Able to run
Skype App?
NO
Able to run
Skype App?
NO
-AC Off/On
NO
YES
Works?
Repair BAT PWB
page
YES
Repair BAT PWB
YES
Spec. USB overload.
YES
CMU-BR100 is NG.
Swap to new one.
31
KDL- 46, 55
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X920, 46, 55
+
X923 , 46, 55
+
X925
RM-GD017
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