Sony KDL-40HX750 / KDL-46HX750 / KDL-46HX751 / KDL-55HX750 / KDL-55HX751 Service Manual ▷ View online
KDL-40HX750/46HX750/46HX751/55HX750/55HX751 36
SECTION 5 - UPDATES AND ADJUSTMENTS
VERIFYING THERE IS AN 8X ERROR
1. Disconnect all inputs to the TV.
2. Cycle AC Power (Unplug and plug AC Cord from the AC Outlet).
3. Do one of the following:
2. Cycle AC Power (Unplug and plug AC Cord from the AC Outlet).
3. Do one of the following:
a. If the Standby LED blinks red 8 times, proceed to
Resetting the TV to Factory Condition.
b. Clear the Self Check history by following the instructions
provided in
“Clearing the Self Diagnosis History” on page
34.
RESETTING THE TV TO FACTORY CONDITION
Verify before proceeding to the next step:
;
Verified the error is an 8X error
1. To reset the TV, follow the instructions for
Resetting the TV to
Factory Condition.
2. Do one of the following:
a. If the Standby LED blinks red 8 times, proceed to
Updating the Software.
b. Clear the Self Check history by following the instructions
provided in
“Clearing the Self Diagnosis History” on page
34
.
UPDATING THE SOFTWARE
Verify before proceeding to the next step:
;
Verified the error is an 8X error
;
Reset the TV to Factory Condition
1. Check for latest Software Version through Network Connection
or Reference Library.
2. Connect and Configure TV Network Connection.
3. Display the menu by pressing
3. Display the menu by pressing
HOME
.
4. Using and
on the on the Remote Commander,
select the following:
Settings
Product Support
Software Update.
NOTE: If TV is not connected to a network go to
http://www.sony.
com/asp
and download the latest software for these models and
Install using a USB Thumb Drive.
models and Install using a USB Thumb Drive..
5. Do one of the following:
5. Do one of the following:
a. If the Standby LED blinks red 8 times, proceed to
“Replacing the Main Board” on page 37
.
b. Clear the Self Check history by following the instructions
provided in
“Clearing the Self Diagnosis History” on page
34
.
KDL-40HX750/46HX750/46HX751/55HX750/55HX751 37
SECTION 5 - UPDATES AND ADJUSTMENTS
REPLACING THE MAIN BOARD
The Main Board should be replaced only if all other options have not
resolved the issue.
Verify before proceeding to the next step:
resolved the issue.
Verify before proceeding to the next step:
;
Verified the error is an 8X error.
;
Reset the TV to Factory Condition
;
Updated the Software
1. Follow all of the instructions in
“Completing Service Requirements
When Replacing the Main Board” on page 27.
COMPLETING SERVICE REQUIREMENTS WHEN
REPLACING THE LCD PANEL
The following must be performed after replacing the LCD Panel to ensure
that all of the features for the TV will be available.
;
Update the Software
;
Confirm Modetl ID and Product ID
;
Reset the Panel Operation Time
;
Clear the Self Check Diagnosis Self Check History
UPDATING THE SOFTWARE
After replacing the LCD Panel you MUST UPDATE the SOFTWARE to the
latest version.
Whenever the LCD Panel is replaced, the software must be updated so that
Whenever the LCD Panel is replaced, the software must be updated so that
the new panel syncs with the Main Board. If a message displays indicating
the latest software is already installed, proceed to Resetting the LCD Panel
to Update the Software.
There are 2 situations that can occur after replacing the LCD Panel:
1. After replacing the LCD Panel, turn the TV ON.
Case 1 - If there is no picture displayed and lights flash on the front
panel, insert the USB device. The update will start automatically.
NOTE: This update may take up to 5 minutes to complete. Do not
remove the USB device, turn off the TV or unplug the power cord
while the update is in progress.
Case 2 - If the picture displays, you will need to reset the LCD
Panel ID to force software update. Proceed to
“Resetting the LCD
Panel to Update the Software” on page 31.
2. After the update is complete, proceed to
Confirming the Model ID
and Product ID.
KDL-40HX750/46HX750/46HX751/55HX750/55HX751 38
SECTION 5 - UPDATES AND ADJUSTMENTS
CONFIRMING THE MODEL ID AND PRODUCT ID
After completing all of the service adjustment changes, verify that the
correct Model ID and Product ID displays in the Service menu.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Updated the Software
3. Press
JUMP
or
OPTIONS
on the Remote Commander until
the
DIGITAL menu displays.
4. If necessary, press
4
to move to the
001 OP category.
DIGITAL
SERVICE
001 OP
000 VERS
---
<MAIN>
<EXT>
DM1.027AAA
AA
RF:0000
WF1.002W00AA
WF:9.2.1.12.4
DF3.130W00AA
WF:0A
YM1.409W00AA
FD:0.068
M4.091C
(DM1.027AAA)
DD1.009W00AA
PK1.009W00AA
<PEM>
MID:0D33A116
-------------------
PID:01042040
-------------------
PNL:LTY460HQ0502
TUNER: ENABLE
-------------------
-------------------
5. Using the information provided in the table, verify the Model ID
and Product ID are correct.
Model Name Destination
Panel Name
Model‐ID Product‐ID
KDL‐40HX750
LA/MX
LTY400HL0401 0C33A115 03042040
KDL‐40HX750
LA/MX
LTY400HL0402 0C33A115 03042040
KDL‐40HX750
LA/MX
LTY400HL0501 0C33A131 03042040
KDL‐46HX750
US/CND
LTY460HQ0501 0D33A116 01042040
KDL‐46HX750
US/CND
LTY460HQ0502 0D33A116 01042040
KDL‐46HX750
US/CND
LTY460HQ0601 0D33A132 01042040
KDL‐46HX750
LA/MX
LTY460HQ0501 0C33A116 03042040
KDL‐46HX750
LA/MX
LTY460HQ0502 0C33A116 03042040
KDL‐46HX750
LA/MX
LTY460HQ0601 0C33A132 03042040
KDL‐46HX751
LA/MX
LTY460HQ0501 0C33A116 03042040
KDL‐46HX751
LA/MX
LTY460HQ0502 0C33A116 03042040
KDL‐46HX751
LA/MX
LTY460HQ0601 0C33A132 03042040
KDL‐55HX750
US/CND
LTY550HQ0401 0D33A117 01042040
KDL‐55HX750
US/CND
LTY550HQ0501 0D33A133 01042040
KDL‐55HX750
LA/MX
LTY550HQ0401 0C33A117 03042040
KDL‐55HX750
LA/MX
LTY550HQ0501 0C33A133 03042040
KDL‐55HX751
LA/MX
LTY550HQ0401 0C33A117 03042040
KDL‐55HX751
LA/MX
LTY550HQ0501 0C33A133 03042040
KDL‐55HX751
US/CND
LTY550HQ0401 0D33A117 01042040
KDL‐55HX751
US/CND
LTY550HQ0501 0D33A133 01042040
KDL-40HX750/46HX750/46HX751/55HX750/55HX751 39
SECTION 5 - UPDATES AND ADJUSTMENTS
DIGITAL
SERVICE
001 OP
000 VERS
---
<MAIN>
<EXT>
DM1.027AAA
AA
RF:0000
WF1.002W00AA
WF:9.2.1.12.4
DF3.130W00AA
WF:0A
YM1.409W00AA
FD:0.068
M4.091C
(DM1.027AAA)
DD1.009W00AA
PK1.009W00AA
<PEM>
MID:0D33A116
-------------------
PID:01042040
-------------------
PNL:LTY460HQ0502
TUNER: ENABLE
-------------------
-------------------
Model ID
Software Version
Panel ID
Product ID
6. Exit
Service Mode by turning the TV power off.
7. Cycle AC Power.
(Unplug and plug AC Cord from the AC Outlet).
8. Wait a minute while lights flash, and Initial Setup screen shows.
9. Proceed to
9. Proceed to
Resetting the Panel Operation Time
.
RESETTING THE PANEL OPERATION TIME
After completing all steps, reset the panel operation time from the
Self
Check screen.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Updated the Software
;
Confirmed Model ID and Product ID
1. Take the TV out of deep Standby mode by pressing
POWER
to
turn on the TV.
2. Press
POWER
to turn the TV back off.
3. Press the following buttons on the Remote Commander within a
second of each other:
DISPLAY
Channel
5
Volume
-
POWER
NOTE: This differs from accessing Service Adjustments Mode
(Volume +).
SELF CHECK
000 RESERVED
--------------------- --------------------- --------------------- 00
000 RESERVED
--------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT
003 DC_ALERT
--------------------- --------------------- --------------------- 00
003 AUD_PROT
--------------------- --------------------- --------------------- 00
003 HDMI_EQ
--------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED
004 VLED
--------------------- --------------------- --------------------- 00
004 LD_ERR
--------------------- --------------------- --------------------- 00
005 HFR_ERR
--------------------- --------------------- --------------------- 00
005 TCON_ERR
--------------------- --------------------- --------------------- 00
005 P_ID-ERR
--------------------- --------------------- --------------------- 00
006 BACKLITE
--------------------- --------------------- --------------------- 00
007 TEMP_ERR
--------------------- --------------------- --------------------- 00
007 FAN_ERR
--------------------- --------------------- --------------------- 00
010 EMITTER
--------------------- --------------------- --------------------- 00
101 VPC_WDT
--------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
--------------------- --------------------- --------------------- 00
00345 000333 06789
Panel operation time
Panel operation time
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