Sony KDL-32HX755 / KDL-40HX755 / KDL-46HX755 / KDL-55HX755 Service Manual ▷ View online
KDL-32HX755/40HX755/46HX755/55HX755 36
SECTION 5 - UPDATES AND ADJUSTMENTS
VERIFYING THERE IS AN 8X ERROR
1. Disconnect all inputs to the TV
2. Cycle AC Power
2. Cycle AC Power
(Unplug and Plug AC Cord from the AC Outlet).
3. Do one of the following:
a. If the Standby LED blinks red 8 times, proceed to “Resetting
the TV to Factory Condition” on page 36.
b. Clear the Self Check history by following the instructions
provided in “Clearing the Self Diagnosis Self Check
Information” on page 34
RESETTING THE TV TO FACTORY CONDITION
Verify before proceeding to the next step:
;
Verified the error is an 8X error
1. To reset the TV, follow the instructions for “Resetting the TV to
Factory Condition” on page 41.
2. Do one of the following:
a. If the Standby LED blinks red 8 times, proceed to “Updating
the Software” on page 36.
b. Clear the Self Check history by following the instructions
provided in “Clearing the Self Diagnosis Self Check
Information” on page 34.
UPDATING THE SOFTWARE
Verify before proceeding to the next step:
;
Verified the error is an 8X error
;
Reset the TV to Factory Condition
1. Check for latest Software Version through Network Connection or
Reference Library.
2. Connect and Configure TV Network Connection.
3. Display the menu by pressing
HOME
.
4. Using the and the
on the on the Remote Control,
select the following:
Settings
Product Support
Software
Update.
NOTE: If TV is not connected to a network go to the Sony support
website for your region and download the latest software for these
models and install using a USB Thumb Drive.
5. Do one of the following:
a. If the Standby LED blinks red 8 times, proceed to “Replacing
the Main Board” on page 36.
b. Clear the Self Check history by following the instructions
provided in “Clearing the Self Diagnosis Self Check
Information” on page 34.
REPLACING THE MAIN BOARD
The Main Board should be replaced only if all other options have not
resolved the issue.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Verified the error is an 8X error.
;
Reset the TV to Factory Condition
;
Updated the Software
1. Follow all of the instructions in “Completing Service Requirements
When Replacing the Main Board” on page 27
.
KDL-32HX755/40HX755/46HX755/55HX755 37
SECTION 5 - UPDATES AND ADJUSTMENTS
COMPLETING SERVICE REQUIREMENTS WHEN
REPLACING THE LCD PANEL OR TCON BOARD
The following must be performed after replacing the LCD Panel or TCON
Board to ensure that all of the features for the TV will be available.
●
Updating the Software
●
Confirm Model ID and Product ID
●
Reset the Panel Operation Time
●
Clear the Self Diagnosis Self Check information
UPDATING THE SOFTWARE
After replacing the LCD Panel or TCON Board you MUST UPDATE the
SOFTWARE to the latest version.
There are 2 situations that can occur after replacing the LCD Panel or
TCON Board.
1. After replacing the LCD Panel or TCON Board, turn the TV ON.
Case 1 - If there is no picture displayed and lights flash on the front
panel, insert the USB device. The update will start automatically.
NOTE: This update may take up to 5 minutes to complete. Do not
remove the USB device, turn off the TV, or unplug the power cord
while the update is in progress.
Case 2 - If the picture displays, you will need to reset the LCD
Panel ID to force update the software. Proceed to “Resetting the
LCD Panel to Update the Software” on page 28
.
2. After the update is complete, proceed to “Confirming the Model ID
and Product ID”.
CONFIRMING THE MODEL ID AND PRODUCT ID
After completing all of the service adjustment changes, verify that the
correct Model ID and Product ID displays in the Service menu.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Updated the Software
3. Press
JUMP
or
OPTIONS
on the Remote Commander until
the
DIGITAL menu displays.
4. If necessary, press
4
to move to the
001 OP category.
DIGITAL
SERVICE
001 OP
000 VERS
---
<MAIN>
<EXT>
DM1.027AAA
AA
RF:0000
WF1.002W00AA
WF:9.2.1.12.4
DF3.130W00AA
WF:0A
YM1.409W00AA
FD:0.068
M4.091C
(DM1.027AAA)
DD1.009W00AA
PK1.009W00AA
<PEM>
MID:0C33A216
-------------------
PID:04042040
-------------------
PNL:LTY460HQ0501
TUNER: ENABLE
-------------------
-------------------
5. Using the information provided in the table, verify the Model ID and
Product ID are correct.
Model Name Destination
Panel Name
Model‐ID Product‐ID
KDL‐32HX755
BRZ
LTY320HQ0101 0C33A221 04042040
KDL‐32HX755
BRZ
LTY320HQ0102 0C33A221 04042040
KDL‐40HX755
BRZ
LTY400HL0401 0C33A215 04042040
KDL‐40HX755
BRZ
LTY400HL0402 0C33A215 04042040
KDL‐40HX755
BRZ
LTY400HL0501 0C33A231 04042040
KDL‐46HX755
BRZ
LTY460HQ0501 0C33A216 04042040
KDL‐46HX755
BRZ
LTY460HQ0502 0C33A216 04042040
KDL‐46HX755
BRZ
LTY460HQ0601 0C33A232 04042040
KDL‐55HX755
BRZ
LTY550HQ0401 0C33A217 04042040
KDL‐55HX755
BRZ
LTY550HQ0501 0C33A233 04042040
KDL-32HX755/40HX755/46HX755/55HX755 38
SECTION 5 - UPDATES AND ADJUSTMENTS
DIGITAL
SERVICE
001 OP
000 VERS
---
<MAIN>
<EXT>
DM1.027AAA
AA
RF:0000
WF1.002W00AA
WF:9.2.1.12.4
DF3.130W00AA
WF:0A
YM1.409W00AA
FD:0.068
M4.091C
(DM1.027AAA)
DD1.009W00AA
PK1.009W00AA
<PEM>
-------------------
PID:04042040
-------------------
PNL:LTY460HQ0501
TUNER: ENABLE
-------------------
-------------------
Model ID
Software Version
Panel ID
Product ID
MID:0C33A216
6. Exit service mode by turning the TV power off.
7. Cycle AC Power.
7. Cycle AC Power.
(Unplug and Plug AC Cord from the AC Outlet).
8. Wait a minute while lights flash, and initial setup screen shows.
9. Proceed to
9. Proceed to
Resetting the Panel Operation Time
”.
RESETTING THE PANEL OPERATION TIME
After completing all steps, reset the panel operation time from the Self
Check screen.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Updated the Software
;
Confirmed Model ID and Product ID
1. Take the TV out of deep Standby mode by pressing
POWER
to
turn on the TV.
2. Press
POWER
to turn the TV back off.
3. Press the following buttons on the Remote Commander within a
second of each other:
DISPLAY
Channel
5
Volume
-
POWER
* NOTE: This differs from accessing Service Adjustments Mode (Volume +)
SELF CHECK
000 RESERVED
--------------------- --------------------- --------------------- 00
000 RESERVED
--------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT
003 DC_ALERT
--------------------- --------------------- --------------------- 00
003 AUD_PROT
--------------------- --------------------- --------------------- 00
003 HDMI_EQ
--------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED
004 VLED
--------------------- --------------------- --------------------- 00
004 LD_ERR
--------------------- --------------------- --------------------- 00
005 HFR_ERR
--------------------- --------------------- --------------------- 00
005 TCON_ERR
--------------------- --------------------- --------------------- 00
005 P_ID-ERR
--------------------- --------------------- --------------------- 00
006 BACKLITE
--------------------- --------------------- --------------------- 00
007 TEMP_ERR
--------------------- --------------------- --------------------- 00
007 FAN_ERR
--------------------- --------------------- --------------------- 00
010 EMITTER
--------------------- --------------------- --------------------- 00
101 VPC_WDT
--------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
--------------------- --------------------- --------------------- 00
00345 000333 06789
Panel operation time
Panel operation time
KDL-32HX755/40HX755/46HX755/55HX755 39
SECTION 5 - UPDATES AND ADJUSTMENTS
4. To clear the LCD Panel operating hours after replacing the LCD
Panel, press
7
0
.
SELF CHECK
000 RESERVED
--------------------- --------------------- --------------------- 00
000 RESERVED
--------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT
003 DC_ALERT
--------------------- --------------------- --------------------- 00
003 AUD_PROT
--------------------- --------------------- --------------------- 00
003 HDMI_EQ
--------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED
004 VLED
--------------------- --------------------- --------------------- 00
004 LD_ERR
--------------------- --------------------- --------------------- 00
005 HFR_ERR
--------------------- --------------------- --------------------- 00
005 TCON_ERR
--------------------- --------------------- --------------------- 00
005 P_ID-ERR
--------------------- --------------------- --------------------- 00
006 BACKLITE
--------------------- --------------------- --------------------- 00
007 TEMP_ERR
--------------------- --------------------- --------------------- 00
007 FAN_ERR
--------------------- --------------------- --------------------- 00
010 EMITTER
--------------------- --------------------- --------------------- 00
101 VPC_WDT
--------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
--------------------- --------------------- --------------------- 00
00345 000333 00000
Panel operation time
Panel operation time
5. Proceed to “Clearing the Self Diagnosis Self Check Information”.
CLEARING THE SELF DIAGNOSIS SELF CHECK
INFORMATION
After resetting the panel operation time, clear the Self Check screen.
6. To clear the error history and error count
press
8
0
.
SELF CHECK
000 RESERVED
--------------------- --------------------- --------------------- 00
000 RESERVED
--------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT
003 DC_ALERT
--------------------- --------------------- --------------------- 00
003 AUD_PROT
--------------------- --------------------- --------------------- 00
003 HDMI_EQ
--------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED
004 VLED
--------------------- --------------------- --------------------- 00
004 LD_ERR
--------------------- --------------------- --------------------- 00
005 HFR_ERR
--------------------- --------------------- --------------------- 00
005 TCON_ERR
--------------------- --------------------- --------------------- 00
005 P_ID-ERR
--------------------- --------------------- --------------------- 00
006 BACKLITE
--------------------- --------------------- --------------------- 00
007 TEMP_ERR
--------------------- --------------------- --------------------- 00
007 FAN_ERR
--------------------- --------------------- --------------------- 00
010 EMITTER
--------------------- --------------------- --------------------- 00
101 VPC_WDT
--------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
--------------------- --------------------- --------------------- 00
00345 000333 06789
7. Exit Self Check by turning the TV power off.
8. Cycle AC Power.
8. Cycle AC Power.
(Unplug and Plug AC Cord from the AC Outlet).
Click on the first or last page to see other KDL-32HX755 / KDL-40HX755 / KDL-46HX755 / KDL-55HX755 service manuals if exist.