Sony KDL-32HX755 / KDL-40HX755 / KDL-46HX755 / KDL-55HX755 Service Manual ▷ View online
KDL-32HX755/40HX755/46HX755/55HX755 32
SECTION 5 - UPDATES AND ADJUSTMENTS
DIGITAL
SERVICE
002 MODEL
000 SEG
3a_BASE
16. Press
1
until the
003 SERIAL item displays.
DIGITAL
SERVICE
002 MODEL
003 SERIAL
---
17. Press
0
to display the
Serial Number Edit option.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1 SerialNumber
*1 SerialNumber
18. Press the select button
to display the
Serial Number input
screen.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1 SerialNumber
*1 SerialNumber
Please input serial number
(0000000-9999999)
----------------
CAUTION: The serial number can only be entered once. Please
make sure to enter the correct serial number for the customer’s TV.
19. Using the remote commander, enter the serial number of the TV.
NOTE: If the incorrect serial number is entered, press
to go back to the Serial Number input screen and re-enter the
correct serial number.
20. After confirming the serial number, press the select button
to
WRITE (Save) the serial number to the replacement Main Board.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1 SerialNumber
*1 SerialNumber
Please input serial number
(0000000-9999999)
1000092
WRITE
When complete, the screen indicates the process is Done”, then
the serial number displays.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1 SerialNumber
*1 SerialNumber
Please input serial number
(0000000-9999999)
1000092 DONE
21. Proceed to Confirming the Model ID and Product ID.
KDL-32HX755/40HX755/46HX755/55HX755 33
SECTION 5 - UPDATES AND ADJUSTMENTS
CONFIRMING THE MODEL ID AND PRODUCT ID
After completing all of the service adjustment changes, verify that the
correct Model ID and Product ID displays in the Service menu.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Updated the Software
;
Selected the Segment Code
;
Selected the Destination
;
Selected the Model Name
;
Added the Serial Number
22. Press
4
to move to the
001 OP category.
DIGITAL
SERVICE
001 OP
000 VERS
---
<MAIN>
<EXT>
DM1.027AAA
AA
RF:0000
WF1.002W00AA
WF:9.2.1.12.4
DF3.130W00AA
WF:0A
YM1.409W00AA
FD:0.068
M4.091C
(DM1.027AAA)
DD1.009W00AA
PK1.009W00AA
<PEM>
MID:0C33A216
-------------------
PID:04042040
-------------------
PNL:LTY460HQ0501
TUNER: ENABLE
-------------------
-------------------
23. Using the information provided in the table, verify the Model ID and
Product ID are correct.
Model Name Destination
Panel Name
Model‐ID Product‐ID
KDL‐32HX755
BRZ
LTY320HQ0101 0C33A221 04042040
KDL‐32HX755
BRZ
LTY320HQ0102 0C33A221 04042040
KDL‐40HX755
BRZ
LTY400HL0401 0C33A215 04042040
KDL‐40HX755
BRZ
LTY400HL0402 0C33A215 04042040
KDL‐40HX755
BRZ
LTY400HL0501 0C33A231 04042040
KDL‐46HX755
BRZ
LTY460HQ0501 0C33A216 04042040
KDL‐46HX755
BRZ
LTY460HQ0502 0C33A216 04042040
KDL‐46HX755
BRZ
LTY460HQ0601 0C33A232 04042040
KDL‐55HX755
BRZ
LTY550HQ0401 0C33A217 04042040
KDL‐55HX755
BRZ
LTY550HQ0501 0C33A233 04042040
DIGITAL
SERVICE
001 OP
000 VERS
---
<MAIN>
<EXT>
DM1.027AAA
AA
RF:0000
WF1.002W00AA
WF:9.2.1.12.4
DF3.130W00AA
WF:0A
YM1.409W00AA
FD:0.068
M4.091C
(DM1.027AAA)
DD1.009W00AA
PK1.009W00AA
<PEM>
-------------------
PID:04042040
-------------------
PNL:LTY460HQ0501
TUNER: ENABLE
-------------------
-------------------
Model ID
Software Version
Panel ID
Product ID
MID:0C33A216
24. Exit service mode by turning the TV power off.
25. Cycle AC Power.
25. Cycle AC Power.
(Unplug and Plug AC Cord from the AC Outlet).
26. Wait a minute while lights flash, and initial setup screen shows.
KDL-32HX755/40HX755/46HX755/55HX755 34
SECTION 5 - UPDATES AND ADJUSTMENTS
27. TV update is complete.
The additional features of the TV, including 3D, are now available.
CLEARING THE SELF DIAGNOSIS SELF CHECK
INFORMATION
Since the diagnostic results displayed on the screen are not automatically
cleared, always check the Self Check screen after you have completed the
repairs to be sure you reset the result display to 0”.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Updated the Software
;
Selected the Segment Code
;
Selected the Destination
;
Selected the Model Name
;
Added the Serial Number
1. Take the TV out of deep Standby mode by pressing
POWER
to
turn on the TV.
2. Press
POWER
to turn the TV back off.
3. Press the following buttons on the Remote Commander within a
second of each other:
DISPLAY
Channel
5
Volume
-
POWER
* NOTE: This differs from accessing Service Adjustments Mode (Volume +)
SELF CHECK
000 RESERVED
--------------------- --------------------- --------------------- 00
000 RESERVED
--------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT
003 DC_ALERT
--------------------- --------------------- --------------------- 00
003 AUD_PROT
--------------------- --------------------- --------------------- 00
003 HDMI_EQ
--------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED
004 VLED
--------------------- --------------------- --------------------- 00
004 LD_ERR
--------------------- --------------------- --------------------- 00
005 HFR_ERR
--------------------- --------------------- --------------------- 00
005 TCON_ERR
120123132522 120123113645 --------------------- 02
005 P_ID-ERR
--------------------- --------------------- --------------------- 00
006 BACKLITE
--------------------- --------------------- --------------------- 00
007 TEMP_ERR
--------------------- --------------------- --------------------- 00
007 FAN_ERR
--------------------- --------------------- --------------------- 00
010 EMITTER
--------------------- --------------------- --------------------- 00
101 VPC_WDT
--------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
--------------------- --------------------- --------------------- 00
00345 000333 06789
Error Count
KDL-32HX755/40HX755/46HX755/55HX755 35
SECTION 5 - UPDATES AND ADJUSTMENTS
4. To clear the error history and error count press
8
0
.
SELF CHECK
000 RESERVED
--------------------- --------------------- --------------------- 00
000 RESERVED
--------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT
003 DC_ALERT
--------------------- --------------------- --------------------- 00
003 AUD_PROT
--------------------- --------------------- --------------------- 00
003 HDMI_EQ
--------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED
004 VLED
--------------------- --------------------- --------------------- 00
004 LD_ERR
--------------------- --------------------- --------------------- 00
005 HFR_ERR
--------------------- --------------------- --------------------- 00
005 TCON_ERR
--------------------- --------------------- --------------------- 00
005 P_ID-ERR
--------------------- --------------------- --------------------- 00
006 BACKLITE
--------------------- --------------------- --------------------- 00
007 TEMP_ERR
--------------------- --------------------- --------------------- 00
007 FAN_ERR
--------------------- --------------------- --------------------- 00
010 EMITTER
--------------------- --------------------- --------------------- 00
101 VPC_WDT
--------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
--------------------- --------------------- --------------------- 00
00345 000333 06789
5. Exit Self Check by turning the TV power off.
6. Cycle AC Power.
6. Cycle AC Power.
(Unplug and Plug AC Cord from the AC Outlet).
RESOLVING AN 8 BLINK ERROR
It’s possible that a customer may report an 8X blink error code even though
an 8X blink error isn’t an option in the Self Diagnosis Self Check list. An 8X
blink error is mainly used during TV software development. To verify that
there is an actual 8X error, view the TV’s Self Diagnosis Self Check list
history, specifically at the bottom of the list WDT (Watch Dog Timer) error
codes.
The 8X error code could be the result of:
The 8X error code could be the result of:
●
Software Issue
●
Network Issue
●
Skype Login Issue
●
Incompatible USB Device Plugged Inserted
●
Defective Main Board
Every time 3 errors are registered in the Self Diagnosis Self Check screen
the TV will shut down and activate an 8X blink pattern on the Standby LED.
If an error count is indicated, usually as an 103 HOST_WDT error, follow
these instructions to update the TV.
SELF CHECK
000 RESERVED
----------------- ----------------- ----------------- 00
000 RESERVED
----------------- ----------------- ----------------- 00
002 MAIN_POWE ----------------- ----------------- ----------------- 00
003 DC_ALERT
003 DC_ALERT
----------------- ----------------- ----------------- 00
003 AUD_PROT
----------------- ----------------- ----------------- 00
003 HDMI_EQ
----------------- ----------------- ----------------- 00
003 TU_DEMOD ----------------- ----------------- ----------------- 00
004 VLED
004 VLED
----------------- ----------------- ----------------- 00
004 LD_ERR
----------------- ----------------- ----------------- 00
005 HFR_ERR
----------------- ----------------- ----------------- 00
005 TCON_ERR
----------------- ----------------- ----------------- 00
005 P_ID-ERR
----------------- ----------------- ----------------- 00
006 BACKLITE
----------------- ----------------- ----------------- 00
007 TEMP_ERR
----------------- ----------------- ----------------- 00
007 FAN_ERR
----------------- ----------------- ----------------- 00
010 EMITTER
----------------- ----------------- ----------------- 00
101 VPC_WDT
----------------- ----------------- ----------------- 00
102 MEPS_WDT ----------------- ----------------- ----------------- 00
103 HOST_WDT 1201231325 1201231136 ----------------- 02
104 STBY_WDT
103 HOST_WDT 1201231325 1201231136 ----------------- 02
104 STBY_WDT
----------------- ----------------- ----------------- 00
00345 000333 00345
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