Sony KDL-32EX720 / KDL-32EX723 / KDL-40EX720 / KDL-40EX723 / KDL-46EX720 / KDL-46EX723 / KDL-55EX720 / KDL-55EX723 Service Manual ▷ View online
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 C-4
APPENDIX C - REPLACING THE LCD PANEL
4. Place the top of the LCD Panel onto the bezel.
a. Adjust the right and left side so the panel fits
securely onto the bezel.
b. Slowly place the bottom of the panel within the
bezel.
a
b
5. Ensure the panel is securely placed inside the bezel.
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 D-1
APPENDIX D - TRIAGE SHEETS
The following Triage documents are for general reference purposes. To access the most recent version of theTriage documents for the models
listed in this manual, login into the Sony Authorized Servicer Portal at
www.sony.com/asp
.
Before you make the service call…
1. Confirm the symptom from the customer.
Chassis:
AZ2F
2. Select that symptom from the chart.
3. Bring
ONLY THE MOST LIKELY PART
for that symptom.
4. Follow the troubleshooting charts in the technical guides to isolate the board.
RED DOT: Most likely defective part
LAST UPDATED:
6/2/2011
No
Power
Remote
Audio
2
3
4
No Backlight
4
Momentary
Backlight
5
6
*7
8
10
No Green
Power LED
(Dead Set)
No video
Whole
Screen
Distortion
Isolated
area
Distortion
No 3D
Double
images on
3D
No
Remote
No Audio
REF #
BATV BOARD
▲
▲
▲
▲
203
G10 BOARD
▲
204
HLR2 BOARD
153
HEM2 BOARD
151
LD Board
152
Service Bulletin
See Reference
Library
Software Update
See Reference
Library
TCON Board
See LCD
Panel
Manual
LCD Panel
302
Problem
POWER
AUDIO/
POWER
BACK-LIGHT
BACK-LIGHT
TCON
CONV
TEMP
WDT
IR
SYNC
Sony
KDL32EX720
Technical Triage Summary Sheet
Reference
5. Chart Color Code
BLUE TRIANGLE: Secondary possible defective part
* ONLY IF 7X SHUTDOWN OCCURS IMMEDIATLEY
Video
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
FIGURE APPENDIX D-1. KDL-32EX720 MODELS ONLY
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 D-2
APPENDIX D - TRIAGE SHEETS
Before you make the service call…
1. Confirm the symptom from the customer.
Chassis:
AZ2F
2. Select that symptom from the chart.
3. Bring
ONLY THE MOST LIKELY PART
for that symptom.
4. Follow the troubleshooting charts in the technical guides to isolate the board.
RED DOT: Most likely defective part
LAST UPDATED:
6/2/2011
No
Power
WIRELESS
LAN
Remote
Audio
2
3
4
No Backlight
4
Momentary
Backlight
5
6
*7
8
10
No Green
Power LED
(Dead Set)
No video
Whole
Screen
Distortion
Isolated
area
Distortion
No 3D
Double
images on
3D
Not Working
No
Remote
No Audio
REF #
BATV BOARD
▲
▲
▲
▲
203
G10 BOARD
▲
204
HLR2 BOARD
153
HEM2 BOARD
151
Wireless Card
104
LD Board
152
Service Bulletin
See Reference
Library
Software Update
See Reference
Library
TCON Board
See LCD
Panel
Manual
LCD Panel
302
Problem
POWER
AUDIO/
POWER
BACK-LIGHT
BACK-LIGHT
TCON
CONV
TEMP
WDT
IR
SYNC
Sony
KDL32EX723
Technical Triage Summary Sheet
Reference
5. Chart Color Code
BLUE TRIANGLE: Secondary possible defective part
* ONLY IF 7X SHUTDOWN OCCURS IMMEDIATLEY
Video
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
FIGURE APPENDIX D-2. KDL-32EX723 MODELS ONLY
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 D-3
APPENDIX D - TRIAGE SHEETS
Before you make the service call…
1. Confirm the symptom from the customer.
Chassis:
AZ2F
2. Select that symptom from the chart.
3. Bring
ONLY THE MOST LIKELY PART
for that symptom.
4. Follow the troubleshooting charts in the technical guides to isolate the board.
RED DOT: Most likely defective part
LAST UPDATED:
6/2/2011
No
Power
Remote
Audio
2
3
4
No Backlight
4
Momentary
Backlight
5
6
*7
8
10
No Green
Power LED
(Dead Set)
No video
Whole
Screen
Distortion
Isolated
area
Distortion
No 3D
Double
images on
3D
No
Remote
No Audio
REF #
BATV BOARD
▲
▲
▲
▲
203
G4 BOARD
▲
204
HLR2 BOARD
153
HEM2 BOARD
151
LD Board
152
Service Bulletin
See Reference
Library
Software Update
See Reference
Library
TCON Board
See LCD
Panel
Manual
LCD Panel
302
Problem
POWER
AUDIO/
POWER
BACK-LIGHT
BACK-LIGHT
TCON
CONV
TEMP
WDT
IR
SYNC
Sony
KDL40EX720
Technical Triage Summary Sheet
Reference
5. Chart Color Code
BLUE TRIANGLE: Secondary possible defective part
* ONLY IF 7X SHUTDOWN OCCURS IMMEDIATLEY
Video
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
FIGURE APPENDIX D-3. KDL-40EX720 MODELS ONLY
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