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Name: Sony KDL-32EX720 / KDL-32EX723 / KDL-40EX720 / KDL-40EX723 / KDL-46EX720 / KDL-46EX723 / KDL-55EX720 / KDL-55EX723
Brand: Sony
SKU: 15436
Rating: 4 (1 reviews)

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Model: KDL-32EX720 KDL-32EX723 KDL-40EX720 KDL-40EX723 KDL-46EX720 KDL-46EX723 KDL-55EX720 KDL-55EX723
Pages: 112
Size: 7.99 MB
Type: PDF
Document: Service Manual
Brand: Sony
Device: TV / SERVICE TRAINING MANUAL
File: kdl-32ex720-kdl-32ex723-kdl-40ex720-kdl-40ex723-kd.pdf
Date: 2018-11-20

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Sony KDL-32EX720 / KDL-32EX723 / KDL-40EX720 / KDL-40EX723 / KDL-46EX720 / KDL-46EX723 / KDL-55EX720 / KDL-55EX723 Service Manual ▷ View online

KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 75
SECTION 7 - SERVICE ADJUSTMENTS
UPDATING SERVICE ADJUSTMENT DATA 
WHEN REPLACING THE LCD PANEL
Before proceeding, update the software to the latest version. After 
updating the software, go into Service Mode to make the appropriate 
adjustments to the copy the data onto the panel. 
 

● Copy the BU Flash Data
 

● Confirm Model ID and Product ID
 

● Reset the Panel Operation Time
COPYING THE BU TRANS DATA
This procedure is to copy the White Balance adjustment data from 
the Main Board to the TCON board. The BU Flash service item is 
under the VPC service menu. 
1.  TV must be in standby mode. (Power off).
2.  Access Service Mode by pressing the following buttons 
on the Remote Commander within a second of each 
other: 
 

DISPLAY  
 Channel  5  
 Volume  +  
  POWER .
DIGITAL
SERVICE
001 OP
00 0 VERS   
---
<MAIN>
<EXT>
DM1.301W00AA
RF:01.05
WF1.003W00AA
WF:2.0.0.99
DF1.001W00AA
WF:0B
YM1.010W00AA
CAN:X.XXX
DB2.105W00AA
FDlXXXX
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA
<PEM>
MID:3D65E924
PM1.012W00LU
PID:02050000
PB1.000W00LU
PNL:LTY320HJ0101
POP:X.XXX
PL1.011J46LUX
PD1.011J46LUX
3.  Press 
JUMP
 or 
OPTIONS
 on the Remote Commander 
until the 

VPC menu displays.
VPC
SERVICE
000 
000 
DATA_COPY 
BU_TRANS            0

KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 76
SECTION 7 - SERVICE ADJUSTMENTS
4.  Press 
2
 to move to the

 001 DATA_BACKUP  
category and the 

000 BU_FLASH item.
5.  To change the data value of the 

BU_Trans,  
press 
3
 to increase the data value to 

1.
DO NOT POWER OFF
DO NOT TOUCH ANY KEY NOW
VPC
SERVICE
001 
000 
DATA_BAKUP 
BU_FLASH            1
 
NOTE: If the message displays 
“DATA TRANSFER  
NG”
 the transfer is not complete. If that occurs,  
repeat step 
5
.
VPC
SERVICE
001 
000 
DATA_BAKUP 
BU_FLASH            2
DATA TRANSFER NG
6.  Verify the Data Transfer succeeded.
VPC
SERVICE
001 
000 
DATA_BAKUP 
BU_FLASH            3
DATA TRANSFER SUCCESS
7.  Exit service mode by pressing 
HOME
 and then turn the 
TV power off.
8.  Cycle AC Power. 
(Unplug and Plug AC Cord from the AC Outlet).
9.  Proceed to “Confirming the Model ID and Product ID.”
CONFIRMING THE MODEL ID AND PRODUCT ID
After completing all of the service adjustment changes, verify that 
the correct Model ID and Product ID displays in the Service menu.
1.  TV must be in standby mode. (Power off).
2.  Access Service Mode by pressing the following buttons 
on the Remote Commander within a second of each 
other: 
 

DISPLAY  
 Channel  5  
 Volume  +  
  POWER .
Model ID
Software Version
Panel ID
Product ID
DIGITAL
SERVICE
001 OP
000 VERS   
---
<MAIN>
<EXT>
DM1.301W00A
RF:01.05
WF1.003W00AA
WF:2.0.0.99
DF1.001W00AA
WF:0B
YM1.010W00AA
FD:0.071
DB2.105W00AA
(DM1.301W00AA)
DD1.016W00AA
WP0.521W00AA
<PEM>
MID: 3D65E923
PM1.012W00LU
PID:  02050000
PB1.000W00LU
PNL: LTY320HJ0101
TUNER: ENABLE
PL1.011L46LUX
PD1.011J46LUX

KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 77
SECTION 7 - SERVICE ADJUSTMENTS
3.  Using the information provided in the Segment Code 
table below, verify the Model ID and Product ID are 
correct.
Model Name Code Name
Segment 
Code
Model ID
Product ID
Panel ID
KDL‐32EX720
3a‐2
N4_N9 3D65E923 02050000 LTY320HJ0101
KDL‐32EX720
3a‐2
N4_N9 3D65E924 02050000 T315HW07 V7
KDL‐32EX720
3a‐2
N4_N9 3D65E954 02050000 V315H3‐PE5A
KDL‐32EX723
3a‐2
N5
3D65E923 06140000 LTY320HJ0101
KDL‐32EX723
3a‐2
N5
3D65E924 06140000 T315HW07 V7
KDL‐32EX723
3a‐2
N5
3D65E954 06140000 V315H3‐PE5A
KDL‐40EX720
3a‐2
N4_N9 3D65E91F 02050000 LTU400HF0301
KDL‐40EX720
3a‐2
N4_N9 3D65E920 02050000 T400HW04 V1
KDL‐40EX720
3a‐2
N4_N9 3D65E91F 02050000 LTY400HF0901
KDL‐40EX723
3a‐2
N5
3D65E91F 02140000 LTU400HF0301
KDL‐40EX723
3a‐2
N5
3D65E920 02140000 T400HW04 V1
KDL‐40EX723
3a‐2
N5
3D65E91F 02140000 LTY400HF0901
KDL‐46EX720
3a‐2
N4_N9 3D65E906 02050000 11SCT2L460
KDL‐46EX720
3a‐2
N4_N9 3D65E906 02050000 LTY460HJ0501
KDL‐46EX720
3a‐2
N4_N9 3D65E91E 02050000 T460HW08 V2
KDL‐46EX720
3a‐2
N4_N9 3D65E952 02050000 V460H1‐LE5
KDL‐46EX723
3a‐2
N5
3D65E906 02140000 11SCT2L460
KDL‐46EX723
3a‐2
N5
3D65E906 02140000 LTY460HJ0501
KDL‐46EX723
3a‐2
N5
3D65E91E 02140000 T460HW08 V2
KDL‐46EX723
3a‐2
N5
3D65E952 02140000 V460H1‐LE5
KDL‐55EX720
3a‐2
N4_N9 3D65E91C 02050000 LTY550HJ0301
KDL‐55EX720
3a‐2
N4_N9 3D65E91D 02050000 T546HW04 V1
KDL‐55EX723
3a‐2
N5
3D65E91C 02140000 LTY550HJ0301
KDL‐55EX723
3a‐2
N5
3D65E91D 02140000 T546HW04 V1
4.  Exit service mode by pressing 
HOME
 and then turn the 
TV power off.
5.  Proceed to “
Resetting the Panel Operation Time
”.
RESETTING THE PANEL OPERATION TIME
After completing all steps, reset the panel operation time from the 
Self Check screen.
1.  TV must be in standby mode. (Power Off).
2.  Press the following buttons on the Remote Commander 
within a second of each other: 
3. 
DISPLAY
 
 Channel 
5
 
 Volume 
-
 
POWER
.
 
* NOTE: This differs from accessing Service Adjustments    
 
  Mode (Volume +)
 
4.  To clear the LCD Panel operating hours of the LCD 
Panel after replacing the panel, press 
7
 
 
0
.

KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 78
SECTION 7 - SERVICE ADJUSTMENTS
5.  To exit the Self Diagnostic screen, turn off the power to 
the TV by pressing the 
POWER
 button on the remote 
or the 
POWER
 button on the TV.
OPTIONAL ADJUSTMENTS
All Sony TVs are set for optimal viewing performance. Refer to the 
following instructions if the customer requests additional adjustments.
SETTING WHITE BALANCE ADJUSTMENTS
White Balance adjustment data is located on the Digital Service 
Menu.
1.  TV must be in standby Mode. (POWER off).
2.  Press the following buttons on the Remote Commander 
within a second of each other: 
 
DISPLAY
 
 Channel 
5
 
 Volume 
+
 
POWER
DIGITAL
SERVICE
001 OP
000 VERS   
---
<MAIN>
<EXT>
DM1.301W00AA
RF:01.05
WF1.003W00AA
WF:2.0.0.99
DF1.001W00AA
WF:0B
YM1.010W00AA
CAN:X.XXX
DB2.105W00AA
FDlXXXX
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA
<PEM>
MID:3D65E924
PM1.012W00LU
PID:02050000
PB1.000W00LU
PNL:LTY320HJ0101
POP:X.XXX
PL1.011J46LUX
PD1.011J46LUX

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