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Model
KDL-32EX720 KDL-32EX723 KDL-40EX720 KDL-40EX723 KDL-46EX720 KDL-46EX723 KDL-55EX720 KDL-55EX723
Pages
112
Size
7.99 MB
Type
PDF
Document
Service Manual
Brand
Device
TV / SERVICE TRAINING MANUAL
File
kdl-32ex720-kdl-32ex723-kdl-40ex720-kdl-40ex723-kd.pdf
Date

Sony KDL-32EX720 / KDL-32EX723 / KDL-40EX720 / KDL-40EX723 / KDL-46EX720 / KDL-46EX723 / KDL-55EX720 / KDL-55EX723 Service Manual ▷ View online

KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 71
SECTION 7 - SERVICE ADJUSTMENTS
SELECTING THE MODEL NAME
The correct model may need to be selected after updating the 
software.
11. Press 
1
 to move to the
 002 MODEL item.
DIGITAL
SERVICE
002 MODEL
002 MODELNAME
KDL-32EX720
12. If the correct model does not display, press 
3
 until the 
model displayed matches the model of the TV.
13. Press 
MUTING
 then press 
0
 to WRITE (Save) the 
changes.
DIGITAL
SERVICE
002 MODEL
002 MODELNAME
KDL-32EX720
WRITE
 
When complete, the screen briefly indicates the 
process is “Done”.
DIGITAL
SERVICE
002 MODEL
002 MODELNAME
KDL-32EX720
DONE
14. Proceed to “Selecting the BU Trans”.
SELECTING THE BU TRANS
This procedure is to copy the White Balance adjustment data from 
the TCON Board to the main board. The BU Trans service item is 
under the VPC service menu.
15. Press 
JUMP
 or 
OPTIONS
 on the Remote Commander 
until the 
VPC menu displays.
VPC
SERVICE
000 
000 
DATA_COPY 
BU_TRANS            0
16. To change the data value of the 
BU_Trans, press 
3
 
to increase the data value to 
1.
VPC
SERVICE
000 
000 
DATA_COPY 
BU_TRANS            1
DO NOT POWER OFF
DO NOT TOUCH ANY KEY NOW
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 72
SECTION 7 - SERVICE ADJUSTMENTS
 
NOTE: If the message displays “
DATA TRANSFER NG
” 
the transfer is not complete. If that occurs, repeat step 
16 
.
VPC
SERVICE
000 
000 
DATA_COPY 
BU_TRANS            2
DATA TRANSFER NG
17. Verify the Data Transfer succeeded.
VPC
SERVICE
000 
000 
DATA_COPY 
BU_TRANS            3
DATA TRANSFER SUCCESS
18. Exit service mode by pressing 
HOME
 and then turn the 
TV power off.
19. Cycle AC Power. 
(Unplug and Plug AC Cord from the AC Outlet).
20. Wait a minute while lights flash, and initial setup screen 
shows.
21. TV update is complete. 
 
The additional features of the TV, including 3D, are now 
available. 
ADDING THE SERIAL NUMBER AFTER 
REPLACING THE MAIN BOARD
The replacement board does not contain a serial number. Use the 
following instructions to add the customer’s serial number.
CAUTION: The serial number can only be entered once. Please 
make sure to enter the correct serial number for the customer’s TV.
1.  Locate the serial number for the TV on the side of the 
Rear Cover of the TV.
MODEL NO
KDL-32EX720
SERIAL NO
3001318
2.  TV must be in standby mode. (Power off).
3.  Access Service Mode by pressing the following buttons 
on the Remote Commander within a second of each 
other: 
 
DISPLAY  
 Channel   
 Volume   
  POWER
DIGITAL
SERVICE
001 OP
00 0 VERS   
---
<MAIN>
<EXT>
DM1.301W00AA
RF:01.05
WF1.003W00AA
WF:2.0.0.99
DF1.001W00AA
WF:0B
YM1.010W00AA
CAN:X.XXX
DB2.105W00AA
FDlXXXX
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA
<PEM>
MID:3D65E924
PM1.012W00LU
PID:02050000
PB1.000W00LU
PNL:LTY320HJ0101
POP:X.XXX
PL1.011J46LUX
PD1.011J46LUX
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 73
SECTION 7 - SERVICE ADJUSTMENTS
4.  Press 
2
 to move to the
 002 MODEL category.
DIGITAL
SERVICE
002 MODEL
000 SEG
N4_N9
5.  Press 
1
 until the
 003 SERIAL item displays.
DIGITAL
SERVICE
002 MODEL
003 SERIAL
---
6.  Press 
0
 to display the 
Serial Number Edit option.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1  SerialNumber
7.  Press the select button   to display the 
Serial Number 
input screen.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1  SerialNumber
Please input serial number
(0000000-9999999)
----------------
 
CAUTION: The serial number can only be entered once. 
Please make sure to enter the correct serial number for 
the customer’s TV.
8.  Using the remote commander, enter the serial number 
of the TV.
 
NOTE: If the incorrect serial number is entered, press 
 to go back to the Serial Number input screen 
and re-enter the correct serial number.
9.  Press the select button   to WRITE (Save) the serial 
number to the replacement Main Board.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1  SerialNumber
Please input serial number
(0000000-9999999)
3001318                                          
WRITE
 
When complete, the screen indicates the process is 
“Done”, then the serial number displays.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1  SerialNumber
Please input serial number
3001318                                         DONE
10. Exit service mode by pressing 
HOME
 and then turn the 
TV power off.
11. Cycle AC Power. 
(Unplug and Plug AC Cord from the AC Outlet).
12. Proceed to “Confirming the Model ID and Product ID.”
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 74
SECTION 7 - SERVICE ADJUSTMENTS
CONFIRMING THE MODEL ID AND PRODUCT ID
After completing all of the service adjustment changes, verify that 
the correct Model ID and Product ID displays in the Service menu.
1.  TV must be in standby mode. (Power off).
2.  Access Service Mode by pressing the following buttons 
on the Remote Commander within a second of each 
other: 
 
DISPLAY  
 Channel   
 Volume   
  POWER
Model ID
Software Version
Panel ID
Product ID
DIGITAL
SERVICE
001 OP
000 VERS   
---
<MAIN>
<EXT>
DM1.301W00A
RF:01.05
WF1.003W00AA
WF:2.0.0.99
DF1.001W00AA
WF:0B
YM1.010W00AA
FD:0.071
DB2.105W00AA
(DM1.301W00AA)
DD1.016W00AA
WP0.521W00AA
<PEM>
MID: 3D65E923
PM1.012W00LU
PID:  02050000
PB1.000W00LU
PNL: LTY320HJ0101
TUNER: ENABLE
PL1.011L46LUX
PD1.011J46LUX
3.  Using the information provided in the Segment Code table 
below, verify the Model ID and Product ID are correct.
Model Name Code Name
Segment 
Code
Model ID
Product ID
Panel ID
KDL‐32EX720
3a‐2
N4_N9 3D65E923 02050000 LTY320HJ0101
KDL‐32EX720
3a‐2
N4_N9 3D65E924 02050000 T315HW07 V7
KDL‐32EX720
3a‐2
N4_N9 3D65E954 02050000 V315H3‐PE5A
KDL‐32EX723
3a‐2
N5
3D65E923 06140000 LTY320HJ0101
KDL‐32EX723
3a‐2
N5
3D65E924 06140000 T315HW07 V7
KDL‐32EX723
3a‐2
N5
3D65E954 06140000 V315H3‐PE5A
KDL‐40EX720
3a‐2
N4_N9 3D65E91F 02050000 LTU400HF0301
KDL‐40EX720
3a‐2
N4_N9 3D65E920 02050000 T400HW04 V1
KDL‐40EX720
3a‐2
N4_N9 3D65E91F 02050000 LTY400HF0901
KDL‐40EX723
3a‐2
N5
3D65E91F 02140000 LTU400HF0301
KDL‐40EX723
3a‐2
N5
3D65E920 02140000 T400HW04 V1
KDL‐40EX723
3a‐2
N5
3D65E91F 02140000 LTY400HF0901
KDL‐46EX720
3a‐2
N4_N9 3D65E906 02050000 11SCT2L460
KDL‐46EX720
3a‐2
N4_N9 3D65E906 02050000 LTY460HJ0501
KDL‐46EX720
3a‐2
N4_N9 3D65E91E 02050000 T460HW08 V2
KDL‐46EX720
3a‐2
N4_N9 3D65E952 02050000 V460H1‐LE5
KDL‐46EX723
3a‐2
N5
3D65E906 02140000 11SCT2L460
KDL‐46EX723
3a‐2
N5
3D65E906 02140000 LTY460HJ0501
KDL‐46EX723
3a‐2
N5
3D65E91E 02140000 T460HW08 V2
KDL‐46EX723
3a‐2
N5
3D65E952 02140000 V460H1‐LE5
KDL‐55EX720
3a‐2
N4_N9 3D65E91C 02050000 LTY550HJ0301
KDL‐55EX720
3a‐2
N4_N9 3D65E91D 02050000 T546HW04 V1
KDL‐55EX723
3a‐2
N5
3D65E91C 02140000 LTY550HJ0301
KDL‐55EX723
3a‐2
N5
3D65E91D 02140000 T546HW04 V1
4.  Exit service mode by pressing 
HOME
 and then turn the TV 
power off.
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