Sony KDL-32EX720 / KDL-32EX723 / KDL-40EX720 / KDL-40EX723 / KDL-46EX720 / KDL-46EX723 / KDL-55EX720 / KDL-55EX723 / KDL-60EX720 Service Manual ▷ View online
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
3-10. HDD-Rec MALFUNCTION (not applicable for this model)
HDD Rec
Malfunction
HDD is connected
to the appropriate
USB port?
Connect to the
appropriate port
No
Y
Yes
USB Hub is inserted
in between the
USB port and HDD?
No
Is the drive size larger
than 32GB and
Smaller than 2TB??
Only 32GB~2TB
is supported
No
USB port and HDD?
USB Hub is
NOT
t d
Yes
Smaller than 2TB??
Yes
All h
d
NOT supported
All the setups and
restrictions listed in
iManual are cleared?
Check the iManual
No
Yes
B* board
4
0
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
Problem!
3-11. Skype Trouble Shooting Flow
Is it Skype
Buy ready TV
NO
Do you have
CMU BR100?
Buy CMU-BR100
NO
yp
ready TV?
Buy ready TV
YES
USB
plugged?
Insert USB
NO
CMU-BR100?
Buy CMU BR100
YES
plugged?
Able to run
Skype App?
YES
NO
Change USB port
-Unplug other
USB device.
AC Off/O
Insert other CMU-
BR100 or USB
dongle.
BR100 or USB
dongle.
yp
pp
YES
Continue to next
Change USB port.
Able to run
Skype App?
NO
Able to run
Skype App?
NO
-AC Off/On
NO
YES
Works?
Repair BAT PWB
page
YES
Repair BAT PWB
YES
Spec. USB overload.
YES
CMU-BR100 is NG.
Swap to new one.
4
1
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
3-11. Skype Trouble Shooting Flow (continue from previous page)
Far end
setting/system.
Move unit away
Call Skype
sound test
NG
OK
Test again.
Move unit away
from speaker.
NG
CMU-BR100
is NG
Sound quality?
Sound quality?
sound test.
is NG.
Continue from
previous page
previous page
Network
connected?
NO
Do network setup
YES
Sound quality?
No video?
No video
Far end
PIC/AUD
quality?
YES
NO
YES
Auto-Focus
doesn’t
work?
NO
YES
Enough
NET speed?
YES
Network speed.
Or Far end system
issue.
YES
Manual
Focus work?
NO
SPEC Focus area
CMU-BR100 is NG.
Swap to new one.
YES
Yes
SPEC. Focus area.
4
2
3-12. Troubleshooting Reference
3-12-4. BAT-V ( A Side)
Note: Refer to each Troubleshooting for details information.
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
C
A
D
E
F
Parts
Location
Parts
PWB Drawing Parts Location
CN6001
i)
Pin 1
C
g
Pi 1
BAT-V < A Side>
F
ii)
Pin 2
iii)
Pin 3
iv)
Pin 8
v)
Pin 9
vi)
Pin 10
Pin 1
Pin 2
Pin 3
CN6001
B
Pin 8
Pin 9
Parts
Parts
PWB Drawing Parts Location
F6001
Pin 10
D
F6001
Location
CN6002
i) Pin 7
i) Pin 7
A
Pin 7
IC6003
E
IC6003
CN6002
F4601
F6003
F
CN5006
B
F6003
F4601
4
3
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