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  • KDL-32EX720, KDL-32EX723, KDL-40EX720, KDL-40EX723, KDL-46EX720, KDL-46EX723, KDL-55EX720, KDL-55EX723, KDL-60EX720

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Model
KDL-32EX720 KDL-32EX723 KDL-40EX720 KDL-40EX723 KDL-46EX720 KDL-46EX723 KDL-55EX720 KDL-55EX723 KDL-60EX720
Pages
127
Size
11.94 MB
Type
PDF
Document
Service Manual
Brand
Device
TV
File
kdl-32ex720-kdl-32ex723-kdl-40ex720-kdl-40ex723-kd.pdf
Date
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Sony KDL-32EX720 / KDL-32EX723 / KDL-40EX720 / KDL-40EX723 / KDL-46EX720 / KDL-46EX723 / KDL-55EX720 / KDL-55EX723 / KDL-60EX720 Service Manual ▷ View online

Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
3-4-2.  HFR Model
No Picture
P
HOME K
No
Replace
NG
Ch
k th G* LD
OK
NG
Press HOME Key.
OSD displayed?
o
Yes
Replace
the B-Tcon, Tcon-LD
FFC
G
Check the G*- LD
Harness
NG
Change B* Board
OK
Symptom 
improvement
Symptom 
improvement
B* Board
B-Tcon, Tcon-LD
FFC
B* Board
Harness
p
p
LCD Panel
Change G* Board
NG
Note: B* and G* Board
(T-con, LD)
Change G* Board
Symptom 
improvement
Size
B* Board 
Type
G* Board 
Type
G* Board
32
BAT-V G10A
40
BAT-V
G4B
46
BAT-V
G5D
55
BAT-V
G6A/G8A
3
2
55
BAT V
G6A/G8A
60
BAT-V
G6A/G8A
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
3-5. No Sound
3-6. TV Commander & Keys Malfunction
No Sound
3-6-1.  TV key Malfunction
Button malfunction
Check the 
Speakers setting
Change to 
TV Speaker
Audio System
Button malfunction
on the TV
Replace the harness
NG
Symptom 
improvement
Speakers setting
TV Speaker
TV Speakers
Symptom 
improvement
Replace the harness
between B* 
to Switch Unit
Switch Unit
Switch Unit change
NG
NG
Symptom 
Change the Speaker
Harness
Replace
the B* Board
B* Board
NG
S
p
Harness
B* Board
y p
improvement
Speaker Harness
Speaker
NG
Symptom 
improvement
Note: B* Board
Size
B* Board 
Type
32
BAT-V 
40
BAT-V
46
BAT-V
55
BAT V
3
3
55
BAT-V
60
BAT-V
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
TV isn’t controlled
by remote commander
3-6-2. IR Remote  Commander  Malfunction  (except Japan models)
OK
Green LED light
i di
Green LED blinks at power indicator
when using commander
OK
Mechanical
(
b
l)
NG
at power indicator
when using commander 
near sensor’s window
NG
(ex. bezel)
Check the Harness
between the B* Board
and the HLR2 Board
OK
Sensor is broken
Exchange Harness
Harness
NG
Symptom 
improvement
NG
Exchange HLR2 board
HLR2 board
Symptom 
improvement
Note: B* Board
Size
B* Board 
Type
B* board
NG
32
BAT-V 
40
BAT-V
46
BAT-V
55
BAT-V
3
4
55
BAT V
60
BAT-V
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
3-6-3.  RF Remote Commander Malfunction (only for Japan models)
Commander
malfunction
Re-Pairing action
NG
NG
Use new remote 
and new batteries
Use new batteries
NG
Symptom improvement
RF remote commander is
Un-registered
Remote
Batteries low power
Symptom improvement
Symptom improvement
Symptom improvement
B* board
Replace
the RF Module
NG
Replace the Harness
between the B* Board
NG
Note: B* Board
the RF Module
and the RF Module
Symptom 
improvement
Symptom 
improvement
RF Module
Harness
3
5
Page of 127
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