Sony KDL-32EX720 / KDL-32EX723 / KDL-40EX720 / KDL-40EX723 / KDL-46EX720 / KDL-46EX723 / KDL-55EX720 / KDL-55EX723 / KDL-60EX720 Service Manual ▷ View online
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
3-7. Network Malfunction
3-7-1. Wired Network Malfunction
Wired Network
on the TV
Connection result
Cable Connection
OK
Connection result
Local Access
Connection result
Internet Access
OK
Proxy setting
NG
NG
NG
Wired Set-up
Auto Check Local
router
Check cable
B* board
OK
IP address setting
router
DHCP server
Manual
Check cable
B board
NG
Ethernet Cable
Check IP address
&
Local router setting
Note: B* Board
Size
B* Board
Type
32
BAT-V
40
BAT-V
46
BAT-V
55
BAT-V
3
6
55
BAT V
60
BAT-V
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
3-7-2. Wireless Network Malfunction
3-7-2-1. Internal Wireless Network Malfunction
3-7-2-2. USB Wireless Network Malfunction
Wireless Network
on the TV
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
or even No signal?
B* Board
Error Message
appear when the
Wireless Network
i
l
t d?
Is the radio field
Strength too weak
or even No signal?
or even No signal?
B* Board
Error Message appear
when the Wireless
Network is selected?
No
No
No
No
o e e
o s g a
Access Point
is selected?
Wireless Module, Harness
or even No signal?
Access Point
Network is selected?
USB Dongle
Yes
Yes
Yes
Yes
Note: B* Board
Size
B* Board
Type
32
BAT-V
40
BAT-V
46
BAT-V
55
BAT-V
3
7
55
BAT V
60
BAT-V
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
3-8. Camera Malfunction (not applicable for this model)
Enter
Presence sensor
settings
Error Message appear
when the Presences
Sensor setting?
No
Is image is clear on
setting menu
at module unit only?
No
Module optical problem
(change module)
Module, Harness
Yes
Yes
Mechanical Problem
Setting Menu
Error message
image
g
Presence Sensor Setting:
Press HOME, then select > System Settings > Eco >
Presence Sensor
3
8
Trouble Shooting
KDL- 32, 40, 46, 55, 60 EX720, 32, 40, 46, 55 EX723
RM-GD019
3D malfunction
3-9. 3D Malfunction
No
IR has been output
Check
whether there is
Yes
Yes
No
No
Yes
IR has been output
on HEM2 board,
during 3D displaying.
whether there is
interception thing
between Emitter
and glasses.
No
Yes
Yes
Is 3D glasses
power on?
3D glasses
No
NG
Yes
Change
Watching environment
Replace HEM2 board
No
Power on
or
Charge battery
[How to confirm IR-output.]
ex) Look IR-LED through CCD/CMOS camera.
Replace HEM2 board
Symptom
improvement
improvement
HEM2 Board
Panel (T-con)
improvement
39
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