Sony KDL-32EX550 Service Manual ▷ View online
KDL-32EX550 28
SECTION 5 - UPDATES AND ADJUSTMENTS
1. Take the TV out of deep Standby mode by pressing
POWER
to
turn on the TV.
2. Press
POWER
to turn the TV back off.
3. Access Service Mode by pressing the following buttons on the
Remote Commander within a second of each other:
DISPLAY
Channel
5
Volume
+
POWER
4. Press
2
to move to the next category until
002 MODEL category
displays.
5. Press
1
to move to the next item until
001 DEST item displays.
DIGITAL
SERVICE
002 MODEL
001 DEST
ATSC-LTN_BASE
6. Using the table, press
3
to increase the data value or
6
to decrease the data value, to select the correct destination of
the TV.
Model Name Destination
Data Value
KDL‐32EX550
LA/MX
ATSC‐LTN_BASE
CAUTION: Verify the DESTINATION is set correctly before
proceeding. If the incorrect destination Data Value is selected, it
may corrupt the software requiring a Main Board replacement.
7. Press
MUTING
then
0
to WRITE (Save) the changes.
DIGITAL
SERVICE
002 MODEL
001 DEST
ATSC-LTN_BASE
WRITE
When complete, the screen briefly indicates the process is “Done”.
DIGITAL
SERVICE
002 MODEL
001 DEST
ISDB-LTN_NO-GIN
DONE
8. Proceed to
“Selecting the Model Name”.
SELECTING THE MODEL NAME
The correct model name needs to be selected to ensure all of the TV
features are available.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Updated the Software
;
Selected the Segment Code
;
Selected the Destination
9. Press
1
to move to the
002 MODELNAME item.
DIGITAL
SERVICE
002 MODEL
002 MODELNAME
KDL-32EX550
10. If the correct model does not display, press
3
until the model
displayed matches the model of the TV.
KDL-32EX550 29
SECTION 5 - UPDATES AND ADJUSTMENTS
11. Press
MUTING
then press
0
to WRITE (Save) the changes.
DIGITAL
SERVICE
002 MODEL
002 MODELNAME
KDL-32EX550
WRITE
When complete, the screen briefly indicates the process is “Done”.
DIGITAL
SERVICE
002 MODEL
002 MODELNAME
KDL-32EX550
DONE
12. Proceed to
“Adding the Serial Number”.
ADDING THE SERIAL NUMBER
The replacement board does not contain a serial number. Use the following
instructions to add the customer’s serial number.
CAUTION: The serial number can only be entered once. Please make sure
to enter the correct serial number for the customer’s TV.
Verify before proceeding to the next step:
;
Updated the Software
;
Selected the Segment Code
;
Selected the Destination
;
Selected the Model Name
13. Locate the serial number for the TV on the side of the Rear Cover
of the TV.
MODEL NO
KDL-32EX550
SERIAL NO
5700092
14. Press
JUMP
or
OPTIONS
on the Remote Commander until the
DIGITAL menu displays.
DIGITAL
SERVICE
001 OP
000 VERS
---
<MAIN>
<EXT>
DM1.027AAA
AA
RF:0000
WF1.002W00AA
WF:9.2.1.12.4
DF3.130W00AA
WF:0A
YM1.409W00AA
FD:0.068
M4.091C
(DM1.027AAA)
DD1.009W00AA
PK1.009W00AA
<PEM>
MID:1C23A122
-------------------
PID:03047040
-------------------
PNL:LTY320AN0301
TUNER: ENABLE
-------------------
-------------------
15. Press
2
to move to the
002 MODEL category.
DIGITAL
SERVICE
002 MODEL
000 SEG
P-2A_BASE
16. Press
1
until the
003 SERIAL item displays.
DIGITAL
SERVICE
002 MODEL
003 SERIAL
---
KDL-32EX550 30
SECTION 5 - UPDATES AND ADJUSTMENTS
17. Press
0
to display the
Serial Number Edit option.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1 SerialNumber
*1 SerialNumber
18. Press the select button
to display the
Serial Number input
screen.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1 SerialNumber
*1 SerialNumber
Please input serial number
(0000000-9999999)
----------------
CAUTION: The serial number can only be entered once. Please
make sure to enter the correct serial number for the customer’s TV.
19. Using the remote commander, enter the serial number of the TV.
NOTE: If the incorrect serial number is entered, press
to go back to the Serial Number input screen and re-enter the
correct serial number.
20. After confirming the serial number, press the select button
to
WRITE (Save) the serial number to the replacement Main Board.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1 SerialNumber
*1 SerialNumber
Please input serial number
(0000000-9999999)
5700092
WRITE
When complete, the screen indicates the process is “Done”, then
the serial number displays.
DIGITAL (MODEL)
SERVICE
SerialNumberEdit
*1 SerialNumber
*1 SerialNumber
Please input serial number
(0000000-9999999)
5700092 DONE
21. Proceed to “Confirming the Model ID and Product ID.
CONFIRMING THE MODEL ID AND PRODUCT ID
After completing all of the service adjustment changes, verify that the
correct Model ID and Product ID displays in the Service menu.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Updated the Software
;
Selected the Segment Code
;
Selected the Destination
;
Selected the Model Name
;
Added the Serial Number
KDL-32EX550 31
SECTION 5 - UPDATES AND ADJUSTMENTS
22. Press
4
to move to the
001 OP category.
DIGITAL
SERVICE
001 OP
000 VERS
---
<MAIN>
<EXT>
DM1.027AAA
AA
RF:0000
WF1.002W00AA
WF:9.2.1.12.4
DF3.130W00AA
WF:0A
YM1.409W00AA
FD:0.068
M4.091C
(DM1.027AAA)
DD1.009W00AA
PK1.009W00AA
<PEM>
MID:1C23A122
-------------------
PID:03047040
-------------------
PNL:LTY320AN0301
TUNER: ENABLE
-------------------
-------------------
23. Using the information provided in the table below, verify the Model
ID and Product ID are correct.
Model Name Destination
Panel Name
Model‐ID
Product‐ID
KDL‐32EX550
LA/MX
LTY320AN0301 1C23A122
03047040
KDL‐32EX550
LA/MX
LTY320AN0501 1C23A12F
03047040
DIGITAL
SERVICE
001 OP
000 VERS
---
<MAIN>
<EXT>
DM1.027AAA
AA
RF:0000
WF1.002W00AA
WF:9.2.1.12.4
DF3.130W00AA
WF:0A
YM1.409W00AA
FD:0.068
M4.091C
(DM1.027AAA)
DD1.009W00AA
PK1.009W00AA
<PEM>
-------------------
PID:03047040
-------------------
PNL:LTY320AN0301
TUNER: ENABLE
-------------------
-------------------
Model ID
Software Version
Panel ID
Product ID
MID:1C23A122
24. Exit service mode by turning the TV power off.
25. Cycle AC Power.
25. Cycle AC Power.
(Unplug and Plug AC Cord from the AC Outlet).
26. Wait a minute while lights flash, and initial setup screen shows.
27. TV update is complete.
27. TV update is complete.
CLEARING THE SELF DIAGNOSIS SELF CHECK
INFORMATION
Since the diagnostic results displayed on the screen are not automatically
cleared, always check the Self Check screen after you have completed the
repairs to be sure you reset the result display to “0”.
Verify before proceeding to the next step:
Verify before proceeding to the next step:
;
Updated the Software
;
Selected the Segment Code
;
Selected the Destination
;
Selected the Model Name
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