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Model
KDL-32EX550
Pages
50
Size
9.02 MB
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PDF
Document
Service Manual
Brand
Device
TV
File
kdl-32ex550.pdf
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Sony KDL-32EX550 Service Manual ▷ View online

KDL-32EX550 4
SECTION 1 - FEATURES AND OVERVIEW
OVERALL CIRCUIT DESCRIPTION
“Overall Block Diagram” on page 10
 provides an overview of the AZ3F 
chassis. The following are descriptions of the boards and their functions.
MAIN BOARD
Common to all models the Main Board, designated as the BAPS Board, 
contains the TV control, video, and audio processing circuitry. All these 
functions are accomplished using the X-Reality Processor IC9000. 
TUNER
The  tuner  is  a  combination ATSC/NTSC  unit.  It  can  receive  traditional 
analog  NTSC  signals  via  cable  or  terrestrial  along  with  ATSC  digital 
signals via terrestrial (8VSB) or cable (64 or 256 QAM).
X-REALITY PROCESSOR
IC9000 performs the majority of the necessary audio and video processing 
on the Main Board.
TV Microprocessor: The  CPU  internal  to  the  X-Reality  processor 
controls all aspects of the television functions. Input from the user along 
with monitoring of critical circuits is also performed by this CPU. 
Digital Audio and Video Decoder: The MPEG2 and Digital Dolby audio 
streams are received from the tuner for decompression. All video sources 
which are not native 1920 X 1080p 60HZ are scaled to this resolution. 
Digital audio content is output to the class D amplifier for processing and 
amplification.
HDMI Input and Switching:  The  customer  can  select  the  HDMI1, 
HDMI2, HDMI3, HDMI4 input via the HDMI switch IC5500. Each HDMI 
input contains a common EDI NVM (internal to IC5500) to provide display 
information data to any device connected via the HDMI inputs.
LVDS Transmitter: Integrated into IC9000 is a Low Voltage Differential 
Signaling (LVDS) transmitter. This circuit converts the 8-bit parallel RGB 
video  information  into  a  set  of  high  speed  serial  lines  for  noise-free 
transmission  to  the  TCON  Board  circuits  located  internally  to  the  LCD 
Panel.
Scan Converter:  Signal  processing  circuit  that  performs  resolution 
conversion (aspect ratio) and interlaced to progressive scan (IP) conversion.
AUDIO AMPLIFIER
The  main  speaker  audio  amplifier  (IC4601)  and  sub-woofer  amplifier 
(IC4701) amplifies the digital audio output of the X-Reality processor and 
sends it to the speakers.
TEMPERATURE SENSOR
The temperature sensor detects over-temperature conditions on the Main 
Board, LCD Panel, or ambient room temperature and sends the shutdown 
signal to the processor.
POWER SUPPLY BOARD
The type of Power Supply Board depends on the size of LCD panel. For this 
model the board is the:
 
GL2 Board
There are 3 distinct sections on the power supply:
Standby Supply: Continuously operational as long as AC power is applied, 
the standby supply generates 3.3V for the circuits requiring power while the 
unit is turned off. An unregulated 19V line is present to provide power to the 
main relay, PFC and main power supply at turn-on.
Main Supply: Once the power supply receives a power-on command from 
the  CPU  on  the  Main  Board,  the  main  switching  supply  is  turned  on  to 
provide a regulated 12V source and Audio 12V.
Converter: Generates the B+ and B- voltages for the LED backlights.
IR BOARD
Designated as the HL Board, the IR Board contains the power, standby, and 
timer LED’s that are located on this board along with the IR remote receiver 
and light level sensor.
KDL-32EX550 5
SECTION 1 - FEATURES AND OVERVIEW
SWITCH UNIT
This board contains the power, channel and volume up/down, and menu 
buttons. 
LCD PANEL ASSEMBLY
The LCD Panel Assembly includes the LCD Panel, TCON Board, and LED 
Backlight system.
The  LCD  Panel  contains  the  actual  liquid  crystals,  color  filters,  and 
polarizers. The  liquid  crystals  are  manipulated  by  the  applied  voltage  to 
pass a specific amount of light - from the backlite - depending on the level 
of voltage applied.
The TCON performs all the control, timing, charge, and discharge functions 
driving the operation of the LCD Panel.
A new LCD Panel assembly from parts will include the following items.
 
LCD Panel
 
TCON Board
 
LED Backlighting Components (varies)
TCON BOARD
The  TCON  Board  communicates  between  the  LCD  Panel  and  the 
microprocessor on the Main Board. 
NOTE:  The  TCON  Board  is  not  available  as  a  replacement  part  for  all 
models.  To  determine  if  the  TCON  Board  is  available  as  a  replacement 
part, refer to the LCD Panels Manual. 
KDL-32EX550 6
OVERVIEW
This chapter provides information regarding the Self Diagnosis feature in 
our TVs.
UPDATING THE SOFTWARE
The Self Diagnosis function is designed to provide information regarding 
the problem with the TV, however, there are several issues that may be 
resolved by updating the TV software to the latest version. Always check 
the Sony site for any issues that are software related. Most symptoms that 
are correctable by software updates involve communications issues with 
other devices or minor glitches in the operation of a specific function. Below 
is a list of some of the symptoms that may be corrected with a software 
update:
 
Fluctuations in picture brightness
 
Intermittent picture freezing or noise
 
Problems with certain inputs (especially HDMI)
 
Intermittent or distorted audio
 
Erratic remote control operation
 
TV turns on and off by itself
 
Loss of color
 
Internet connectivity
 
Certain features not working correctly  
(photo or video file viewing)
SECTION 2 - TROUBLESHOOTING
Self Diagnosis
Supported model
SELF DIAGNOSIS FUNCTION
Critical voltages and circuit operations are monitored by the CPU on the 
Main Board. If an error is detected the Self Diagnosis function in the TV will 
force the TV to shut down by the CPU. The monitored circuit in which the 
fault occurred will automatically cause the CPU to blink the Standby LED 
in groups of repeating sequences. The number of times the Standby LED 
blinks indicates the possible cause of the problem.  
Not all of the available protect codes are used in every model. For example, 
models that don’t have the local dimming feature do not use the 4X blink 
error as this circuit is found in models that are backlit with fluorescent lamps. 
The information in this section provides guidance in locating the possible 
component causing the shutdown.
STANDBY LED BLINK COUNT
Standby LED
  
2 times
5 times
LED ON 0.3 sec.
LED OFF 0.3 sec.
LED OFF
3 sec.
LED DISPLAY & BLINK COUNT
KDL-32EX550 7
SECTION 2 - TROUBLESHOOTING
VIEWING THE SELF CHECK DIAGNOSIS HISTORY
When an error is detected, the Self Check screen records the date(s) and 
the number of times the error occurred. This is helpful in confirming past 
occurrences of an error, and for determining if an error is intermittent when 
the customer is not sure what is causing the television to shut down. If the 
screen displays a “0”, no error has occurred.   
1.  Take the TV out of deep Standby mode by pressing 
POWER
to 
turn on the TV.
2.  Press 
POWER
to turn the TV back off.
3.  Press the following buttons on the Remote Commander within a 
second of each other: 
 
DISPLAY
 
 Channel 
5
 
 Volume 
-
 
 
POWER
* NOTE: This differs from accessing Service Adjustments Mode 
(Volume +)
SELF CHECK
000 RESERVED
--------------------- --------------------- --------------------- 00
000 RESERVED
--------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT
--------------------- --------------------- --------------------- 00
003 AUD_PROT
--------------------- --------------------- --------------------- 00
003 HDMI_EQ
--------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED
--------------------- --------------------- --------------------- 00
004 LD_ERR
--------------------- --------------------- --------------------- 00
005 HFR_ERR
--------------------- --------------------- --------------------- 00
005 TCON_ERR
120123132522 120123113645 --------------------- 02
005 P_ID-ERR
--------------------- --------------------- --------------------- 00
006 BACKLITE
--------------------- --------------------- --------------------- 00
007 TEMP_ERR
--------------------- --------------------- --------------------- 00
007 FAN_ERR
--------------------- --------------------- --------------------- 00
010 EMITTER
--------------------- --------------------- --------------------- 00
101 VPC_WDT
--------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT
--------------------- --------------------- --------------------- 00
00345   000333   06789
Total operation time by hour (MAX:65535)
Boot count (MAX:65535)
Panel operation time by hour (MAX:65535)
Total operation time by hour (MAX:65535)
Boot count (MAX:65535)
Panel operation time by hour (MAX:65535)
StandBy LED 
Blink Count
Diagnosis 
Item
Date and Time Display*
Error Count 
(00-99)
*Format of Error History = YYMMDDhhmmss example 120123132522= Jan 23, 2012 13:25:22 (1:25:22PM)
NOTE: date and time must be set for this to work
SAMPLE SELF CHECK DIAGNOSIS PAGE
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