Sony KDL-22EX420 / KDL-26EX420 / KDL-32EX420 / KDL-32EX520 / KDL-32EX523 / KDL-40EX520 / KDL-40EX523 / KDL-46EX520 / KDL-46EX523 Service Manual ▷ View online
3-6-3. RF Remote Commander Malfunction (Not applicable for this manual)
Commander
malfunction
B* board
RF Module
Re-Pairing action
RF remote commander is
Un-registered
Replace
the RF Module
NG
NG
NG
Use new remote
and new batteries
Remote
Replace the Harness
between the B* Board
and the RF Module
Harness
Use new batteries
Batteries low power
NG
Symptom improvement
Symptom improvement
Symptom improvement
NG
Symptom
improvement
Symptom
improvement
Note: B* Board
32
Trouble Shooting
KDL- 22, 26 EX420, 32,40,46 EX520
RM-GD020, CD013
KDL- 22 EX423, 26 EX423, 32 EX420, 32, 40, 46 EX523
RM-GD020
3-7. Network Malfunction
Wired Network
on the TV
Ethernet Cable
Connection result
Cable Connection
Proxy setting
OK
Connection result
Local Access
Connection result
Internet Access
NG
OK
NG
NG
Wired Set-up
IP address setting
Auto Check Local
router
DHCP server
Manual
Check IP address
&
Local router setting
Check cable
B* board
OK
NG
Segment
Size
B* Board Type
P-1
22
BAT-S
P-1
26
BAT-S
P-1
32
BAT-V
P-1
40
BAT-V
P-1
46
BAT-V
Note: B* Board
3-7-1. Wired Network Malfunction
33
Trouble Shooting
KDL- 22, 26 EX420, 32,40,46 EX520
RM-GD020, CD013
KDL- 22 EX423, 26 EX423, 32 EX420, 32, 40, 46 EX523
RM-GD020
3-7-2. Wireless Network Malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
Access Point
B* Board
Error Message
appear when the
Wireless Network
is selected?
Wireless Module, Harness
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
Access Point
B* Board
Error Message appear
when the Wireless
Network is selected?
USB Dongle
No
Yes
No
No
Yes
Yes
No
Yes
3-7-2-1. Internal Wireless Network Malfunction
3-7-2-2. USB Wireless Network Malfunction
34
Segment
Size
B* Board Type
P-1
22
BAT-S
P-1
26
BAT-S
P-1
32
BAT-V
P-1
40
BAT-V
P-1
46
BAT-V
Note: B* Board
Trouble Shooting
KDL- 22, 26 EX420, 32,40,46 EX520
RM-GD020, CD013
KDL- 22 EX423, 26 EX423, 32 EX420, 32, 40, 46 EX523
RM-GD020
3-8. Camera Malfunction
Enter
Presence sensor
settings
Error Message appear
when the Presences
Sensor setting?
Module, Harness
No
Yes
Is image is clear on
setting menu
at module unit only?
Yes
Mechanical Problem
No
Module optical problem
(change module)
Error message
Presence Sensor Setting:
Press HOME, then select > System Settings > Eco > Presence Sensor
Press HOME, then select > System Settings > Eco > Presence Sensor
image
Setting Menu
35
Trouble Shooting
KDL- 22, 26 EX420, 32,40,46 EX520
RM-GD020, CD013
KDL- 22 EX423, 26 EX423, 32 EX420, 32, 40, 46 EX523
RM-GD020
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