Sony KDL-22EX420 / KDL-26EX420 / KDL-32EX420 / KDL-32EX520 / KDL-32EX523 / KDL-40EX520 / KDL-40EX523 / KDL-46EX520 / KDL-46EX523 Service Manual ▷ View online
3D malfunction
HEM2 Board
No
No
NG
Yes
Change
Watching environment
Panel (T-con)
[How to confirm IR-output.]
ex) Look IR-LED through CCD/CMOS camera.
IR has been output
on HEM2 board,
during 3D displaying.
Replace HEM2 board
Check
whether there is
interception thing
between Emitter
and glasses.
No
Yes
Yes
Is 3D glasses
power on?
Power on
or
Charge battery
3D glasses
Symptom
improvement
3-9. 3D Malfunction (not applicable for this manual)
36
Trouble Shooting
KDL- 22, 26 EX420, 32,40,46 EX520
RM-GD020, CD013
KDL- 22 EX423, 26 EX423, 32 EX420, 32, 40, 46 EX523
RM-GD020
3-10. HDD-Rec MALFUNCTION
HDD Rec
Malfunction
B board
HDD is connected
to the appropriate
USB port?
Connect to the
appropriate port
No
Yes
USB Hub is inserted
in between the
USB port and HDD?
USB Hub is
NOT supported
Yes
No
Is the drive size larger
than 32GB and
Smaller than 2TB??
Only 32GB~2TB
is supported
No
Yes
All the setups and
restrictions listed in
iManual are cleared?
Check the iManual
No
Yes
37
Trouble Shooting
KDL- 22, 26 EX420, 32,40,46 EX520
RM-GD020, CD013
KDL- 22 EX423, 26 EX423, 32 EX420, 32, 40, 46 EX523
RM-GD020
Problem!
USB
plugged?
Able to run
Skype App?
Insert USB
NO
YES
Do you have
CMU-BR100?
Buy CMU-BR100
NO
Is it Skype
ready TV?
Buy ready TV
NO
YES
YES
NO
YES
Continue to next
page
3-11. Skype Trouble Shooting Flow
38
Change USB port.
YES
Repair BAT PWB
Able to run
Skype App?
NO
YES
Able to run
Skype App?
NO
-Unplug other
USB device.
-AC Off/On
Spec. USB overload.
NO
YES
Works?
Insert other CMU-
BR100 or USB
dongle.
CMU-BR100 is NG.
Swap to new one.
Repair BAT PWB
Trouble Shooting
KDL- 22, 26 EX420, 32,40,46 EX520
RM-GD020, CD013
KDL- 22 EX423, 26 EX423, 32 EX420, 32, 40, 46 EX523
RM-GD020
Network
connected?
NO
Do network setup
Far end
PIC/AUD
quality?
YES
Far end
setting/system.
NO
YES
Network speed.
Or Far end system
issue.
Auto-Focus
doesn’t
work?
NO
YES
Manual
Focus work?
NO
SPEC. Focus area.
CMU-BR100 is NG.
Swap to new one.
YES
Sound quality?
No video?
No video
Sound quality?
Call Skype
sound test.
NG
OK
Yes
Enough
NET speed?
Test again.
Move unit away
from speaker.
NG
CMU-BR100
is NG.
Continue from
previous page
3-11. Skype Trouble Shooting Flow (continue from previous page)
39
Trouble Shooting
KDL- 22, 26 EX420, 32,40,46 EX520
RM-GD020, CD013
KDL- 22 EX423, 26 EX423, 32 EX420, 32, 40, 46 EX523
RM-GD020
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