DOWNLOAD Sony DSC-WX500 Service Manual ↓ Size: 6.7 MB | Pages: 98 in PDF or view online for FREE

Model
DSC-WX500
Pages
98
Size
6.7 MB
Type
PDF
Document
Service Manual
Brand
Device
Digital Camera
File
dsc-wx500.pdf
Date

Sony DSC-WX500 Service Manual ▷ View online

Section 1
Trouble Shooting
1-1. 
Self-diagnosis Function
1-1-1. 
Self-diagnosis Function
If an error occurs in this unit, the self-diagnosis function starts working and a code consisting of one alphabet and a four-
digit number appears on the LCD. Classification of persons in charge, classification of faulty blocks, and details of errors
can be checked by referring to this indication of five alphanumeric characters in the self-diagnosis code table.
The history of past errors can be checked in “Usage and Diag record” on the DATA tab of the Adjust Manual.
The self-diagnosis function is also described in the operation manual.
1-1-2. 
Note on the Function of Boards
The boards and functions used in this model are mentioned in the following table.
Board
Function
CD board
Imager
BT board
Battery
LC board
LCD
RL board
ROLL angular velocity sensor
ST board
Flash control
SY board
CPU, power control, Lens control, PITCH/YAW angular velocity sensor, Other function
1-1-3. 
Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
1 3
0 1
Memory card is unformatted or
memory card is broken.
Format the memory card.
Insert a new memory card.
C
3 2
0 1
Trouble with hardware
Turn power off and turn power on again.
E
4 1
0 0
Abnormality of the wireless LAN
module or CPU
The peripheral circuit of between CPU and wireless LAN
module may be faulty.
Replace the board that contains this peripheral circuit.
E
4 1
0 1
Abnormality of network control de-
vice
Turn power off and turn power on again.
E
6 1
0 0
Difficult to adjust focus
(Cannot initialize focus)
Turn power off and turn power on again. When this error is
not cleared, the focus control signal for the lens block may
be faulty.
Check whether this error is due to the lens or the board.
Replace the faulty lens or board.
Continued
DSC-WX500
1-1
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
E
6 1
1 0
Zoom operations fault
(Cannot initialize zoom lens)
Turn power off and turn power on again. When this error is
not cleared, operate the zoom lever and check following
items.
• When zooming is performed, the zoom control signal
for the lens block may be faulty.
• When zooming is not performed, the zoom motor
drive circuit may be faulty.
Check whether this error is due to the lens or the board.
Replace the faulty lens or board.
E
6 1
3 0
Reset position detection error on the
stepper iris initializing
Turn the power on to open lens barrier. Disconnect the bat-
tery or power cord, and then connect again. And confirm
that the iris blades in lens are working.
If iris blades do not working, check the iris motor drive cir-
cuit in lens drive block. If iris blades work normally, con-
firm that they are closing completely and confirm following
items.
• Case of the iris blades do not close normally. Replace
the lens block.
• Case of “E: 61: 30” is appeared and iris blades closed
completely. Confirm that communication with lens
block is normal.
• Case of LCD is not displayed normally, check that
connection between imager board and main board.
• Case of LCD is displayed normally, replace the lens
block.
E
6 2
0 2
Abnormality of IC for steadyshot.
Check signal line connections from CPU through steady-
shot IC to PITCH/YAW drive.
When there is no problem with the connections, replace the
board that contains this peripheral circuit.
E
6 2
1 0
Shift lens initializing failure
Replacement of lens block. 
*1
If an error occurs again, steadyshot circuit may be faulty.
Replace the board that contains this peripheral circuit.
E
6 2
1 1
Shift lens overheating (PITCH)
Check signal line connections from CPU through steady-
shot IC to PITCH/YAW drive.
When there is no problem with the connections, check
whether this error is due to the lens or the board. Replace
the faulty lens or board.
E
6 2
1 2
Shift lens overheating (YAW)
Check signal line connections from CPU through steady-
shot IC to PITCH/YAW drive.
When there is no problem with the connections, check
whether this error is due to the lens or the board. Replace
the faulty lens or board.
E
6 2
2 0
Abnormality of thermistor
Check signal line connections from CPU through steady-
shot IC to PITCH/YAW drive.
When there is no problem with the connections, check
whether this error is due to the lens or the board. Replace
the faulty lens or board.
E
9 1
0 1
Abnormality when flash is being
charged
Checking of flash unit or replacement of flash unit.
*2
E
9 2
0 0
Battery/Dry cell distinction defect
Turn power off and turn power on again.
E
9 4
0 0
Fault of writing or erasing the inter-
nal memory
The internal memory (CPU) may be faulty.
Replace the board that contains this peripheral circuit.
Continued
*1:
When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items. After
the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.
*2:
After check, be sure to perform 
“1-2. Process after Fixing Flash Error”
.
DSC-WX500
1-2
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
E
9 5
0 0 
*1
GPS hardware error
Check the signal line connection for GPS.
When there is no problem with the connections, replace the
board that contains this peripheral circuit.
E
9 5
0 1 
*1
Acceleration sensor hardware error
The acceleration sensor may be faulty.
Replace the board that contains this peripheral circuit.
E
9 5
0 2 
*1
Electronic compass hardware error
(GPS hardware error)
The peripheral circuit of the electronic compass may be
faulty.
Replace the board that contains this peripheral circuit.
*1:
Function of this code is not provided in this unit.
DSC-WX500
1-3
1-2. 
Process after Fixing Flash Error
1-2-1. 
E:91:01 Flash Error
When “FLASH error” (Self-diagnosis Code E:91:01) occurs, to prevent any abnormal situation caused by high voltage,
setting of the flash is changed automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated.
Method of initializing the flash error code:
Reset Flash Error using the Flash Error Repair Tool Ver_[].[].exe.
DSC-WX500
1-4
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