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C

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Block

Function

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9

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Detailed

Code

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Symptom/State

The internal memory has experienced a
format error.

“Memory Stick Duo” is unformatted.

“Memory Stick Duo” is broken.

“Memory Stick Duo” type error

The camera cannot read or write data
on the “Memory Stick Duo”.

Trouble with hardware

Difficult to adjust focus
(Cannot initialize focus)

Zoom operations fault
(Cannot initialize zoom lens.)

Abnormality of IC for steadyshot.

Lens initializing failure.

Lens overheating (PITCH).

Lens overheating (YAW).

Abnormality of thermistor.

Abnormality when flash is being charged.

Non-standard battery is used.

Self-diagnosis Code

Repaired b

y:

Correction

Format the internal memory.

Format the “Memory Stick Duo”.

Insert a new “Memory Stick Duo”.

Insert a supported “Memory Stick Duo”.

Turn the power off and on again, or taking out and inserting the
“Memory Stick Duo” several times.

Turn the power off and on again.

Retry turn the power on by the power switch. If it does not
recover, check the focus reset sensor of lens block (pin 6 of
CN402 on the SY-191 board). If it is OK, check the focus motor
drive IC (IC401 on the SY-191 board).

Retry turn the power on by the power switch. Check the zoom
reset sensor of lens block (pin 9 of CN402 on the SY-191
board), if zooming is performed when the zoom button is
operated. If it is OK, check the zoom motor drive IC (IC401 on
the SY-191 board).

Check or replacement of the IC for steadyshot (IC503 on the SY-
191 board).

Check or replacement of the IC for steadyshot (IC503 on the SY-
191 board).

Check the HALL element (PITCH) of optical image stabilizer
(pin ea, es of CN402 on the SY-191 board). If it is OK, check
PITCH angular velocity sensor (SE502 on the SY-191 board)
peripheral circuits.

Check the HALL element (YAW) of optical image stabilizer (pin
ed

, ef of CN402 on the SY-191 board). If it is OK, check YAW

angular velocity sensor (SE501 on the SY-191 board) peripheral
circuits.

Check the OIS temp sensor of optical image stabilizer (pin wa of
CN402 on the SY-191 board).

Checking of flash unit or replacement of flash unit. (Note)

Use the compatible battery only.

Note: After repair, be sure to perform “1-3. PROCESS AFTER FIXING FLASH ERROR”.

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The data can be copied/erased by the operations on the HOME screen. (When erasing the data, execute formatting the internal memory.)

Note 1: When replacing the SY-191 board, erase the data in internal memory of the board before replacement.
Note 2: When replacing the SY-191 board, execute formatting and initializing the internal memory after replacement.

This item does not appear when a “Memory Stick Duo” is inserted in the camera.

Formats the internal memory.

• Note that formatting permanently erases all data in the internal memory, including even protected images.

1

Touch [Format].
The message “All data on internal memory will be erased” appears.

2

Touch [OK].
Formatting starts.

Touch [Cancel] or [BACK] in step 

2

.

Copies all images in the internal memory to a “Memory Stick Duo”.

1 Insert a “Memory Stick Duo” having sufficient free capacity.

2 Touch [Copy].

The message “All data on internal memory will be copied” appears.

3 Touch [OK].

Copying starts.

Touch [Cancel] or [BACK] in step 

3

.

• Use a fully charged battery pack. If you attempt to copy image files using a battery pack with little 

remaining charge, the battery pack may run out, causing copying to fail or possibly corrupting the data.

• You cannot select images to copy.
• The original images in the internal memory are retained even after copying. To delete the contents of the 

internal memory, remove the “Memory Stick Duo” after copying, then format the internal memory
([Format] in [Internal Memory Tool]) 

• A new folder is created on the “Memory Stick Duo” and all the data will be copied to it. You cannot
  choose a specific floder and copy images to it.

• The 

 (Print order) marks on the images are not copied.

When “FLASH error”  (Self-diagnosis Code  E : 91 : 01) occurs, to prevent any abnormal situation caused by high voltage, setting of the flash
is changed automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated. Flash error code can be initialized by the operations on the HOME screen.

Initializes the setting to the default setting. Even if you execute this function, the images 
stored in the internal memory are retained.

1

Touch [Initialize].
The message “Reset to default settings” appears.

2

Touch [OK].
The settings are reset to the default setting.

Touch [Cancel] or [BACK] in step 2.

• Be sure not to power off the camera while initializing.

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Usually, the camera has been set so as to disable the data writing from the PC to the internal memory of the camera.
This setting must be changed temporarily when the data is to be written to the internal memory such as a case after the board replacement.
To change the setting, use the write enable tool “WriteEnableTool.exe”.

1)

Connect the PC to the camera (USB mode: Mass Storage), and switch the driver to the “Sony Seus USB Driver”.

2)

Start the Write Enable Tool and the SeusEX.

3)

Click the [Activate Write Enable Mode] button of the Write Enable Tool.

4)

Upon completion of the setting change, the following message will be displayed.

5)

Return the driver to the original one, and connect the PC to the camera (USB mode: Mass Storage).

6)

Write the data read out into the PC to the internal memory of the camera.

7)

Disconnect the PC from the camera, and turn off the camera.

Note: By turning off the camera, the write enable setting is reset.

1)

There are two types of modules used in the CCD BLOCK ASSY.

2)

They are interchangeability and only Type A is available for repair part.

3)

The sets used them are different in the parts structure.
In case of repairing CCD BLOCK ASSY, be sure to check it as shown below.

Type A

Type B

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1-1. SY-191基板交換時の注意

仕向けデータ

補修用基板と交換する時，補修用基板に書かれている仕向けデータは元の設定と違っている場合があります。

ADJ編を参照して，「DESTINATION DATA WRITE」を行ってください。

USBシリアルNo.

セットは，1台毎に異なる固有のID（USB Serial No.）を書き込んだ後，出荷されています。

新品の補修用基板には，このIDが書き込まれていないので，基板交換後にIDを入力する必要があります。

ADJ編を参照して，「USB SERIAL No. INPUT」を行ってください。

1-2. 自己診断機能

1-2-1. 自己診断機能について
本機の動作に不具合が生じたとき，自己診断機能が働き，

L C D 画面に，どう処置したらよいか判断できる表示を行い

ます。自己診断機能については取扱説明書にも掲載されて

います。

1-2-2. 自己診断表示
本機の動作に不具合が生じたとき，LCD画面にアルファベッ

トと4桁の数字が表示され，3.2Hzで点滅します。この5文字

の表示によって対応者分類および不具合の生じたブロックの

分類，不具合の詳細コードを示します。

0 0

3 2

C

対応者分類 

「1 -2 -3 .  自己診断コード表」 

を参照 

対応方法の違いにより分類 
例 

 

13 ･･ ･“メモリースティック

 

 

32 ･･ ･電源を入れ直す 

ブロック分類 

詳細コード 

3.2Hz点滅 

C  ：お客さま自身で対応 
E  ：サービスエンジニア 

 

で対応 

デュオ”をフォーマッ 
トする 

LCD画面 

C : 3 2 : 00